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UNIT I BUILDING A FOUNDATION |
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Chapter 1 The Origins of Health Insurance |
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1 | (2) |
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3 | (1) |
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Metamorphosis of Medical Insurance |
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4 | (3) |
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Key Health Insurance Issues |
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7 | (3) |
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How Can People Obtain Health Insurance? |
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7 | (1) |
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Access to Health Insurance |
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7 | (2) |
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What Affects the Cost of Healthcare? |
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9 | (1) |
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10 | (1) |
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10 | (1) |
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10 | (3) |
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Chapter 2 Tools of the Trade: A Career as a Health (Medical) Insurance Professional |
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Your Future as a Health Insurance Professional |
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13 | (4) |
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Required Skills and Interests |
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14 | (3) |
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Job Duties and Responsibilities |
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17 | (1) |
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18 | (2) |
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Occupational Trends and Future Outlook |
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18 | (1) |
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What to Expect as a Health Insurance Professional |
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19 | (1) |
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20 | (1) |
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Is a Career in Healthcare Right for You? |
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20 | (1) |
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Certification Possibilities |
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20 | (1) |
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Career Focus for the Health Insurance Professional |
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21 | (1) |
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21 | (1) |
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CMS-1500 (08/05) Paper Form |
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21 | (5) |
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Chapter 3 The Legal and Ethical Side of Medical Insurance |
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Medical Law and Liability |
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26 | (1) |
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27 | (1) |
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27 | (1) |
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Insurance and Contract Law |
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27 | (1) |
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Elements of a Legal Contract |
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27 | (1) |
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28 | (1) |
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Medical Law and Ethics Applicable to Health Insurance |
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28 | (1) |
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Important Legislation Affecting Health Insurance |
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29 | (1) |
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Federal Privacy Act of 1974 |
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29 | (1) |
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Federal Omnibus Budget Reconciliation Act of 1980 |
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29 | (1) |
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Tax Equity and Fiscal Responsibility Act of 1982 |
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29 | (1) |
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Consolidated Omnibus Budget Reconciliation Act of 1986 |
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29 | (1) |
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Federal False Claim Amendments Act of 1986 |
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30 | (1) |
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30 | (1) |
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Federal Omnibus Budget Reconciliation Act of 1987 |
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30 | (1) |
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The Patient Protection and Affordable Care Act |
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30 | (1) |
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Medical Ethics and Medical Etiquette |
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30 | (2) |
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30 | (1) |
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31 | (1) |
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32 | (1) |
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Purposes of a Medical Record |
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32 | (1) |
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32 | (1) |
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Who Owns Medical Records? |
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32 | (1) |
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Retention of Medical Records |
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32 | (1) |
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Access to Medical Records |
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33 | (1) |
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Releasing Medical Record Information |
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33 | (1) |
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Documentation of Patient Medical Record |
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33 | (3) |
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Health Insurance Portability and Accountability Act and Compliance |
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36 | (3) |
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Impact of Health Insurance Portability and Accountability Act |
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37 | (1) |
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Enforcement of Confidentiality Regulations of Health Insurance Portability and Accountability Act |
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38 | (1) |
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Developing a Compliance Plan |
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38 | (1) |
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Confidentiality and Privacy |
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39 | (2) |
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39 | (1) |
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39 | (1) |
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39 | (1) |
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Exceptions to Confidentiality |
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40 | (1) |
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Authorization to Release Information |
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40 | (1) |
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Exceptions for Signed Released of Information for Insurance Claims Submission |
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40 | (1) |
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Breach of Confidentiality |
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41 | (1) |
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Healthcare Fraud and Abuse |
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41 | (5) |
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41 | (1) |
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Preventing Fraud and Abuse |
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42 | (4) |
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Chapter 4 Types and Sources of Health Insurance Types of Health Insurance |
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46 | (16) |
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Indemnity (Fee-for-Service) |
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46 | (2) |
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47 | (1) |
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Sources of Health Insurance |
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47 | (1) |
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48 | (1) |
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48 | (1) |
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48 | (1) |
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48 | (1) |
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48 | (2) |
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Standardized Benefits and Coverage Rule |
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49 | (1) |
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49 | (1) |
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Miscellaneous Healthcare Coverage Options |
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50 | (3) |
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50 | (1) |
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Flexible Spending Account |
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50 | (1) |
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Health Reimbursement Arrangements |
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51 | (1) |
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Health Insurance Exchanges |
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52 | (1) |
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Accountable Care Organizations (ACOs) |
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52 | (1) |
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52 | (1) |
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53 | (1) |
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53 | (1) |
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Consolidated Omnibus Budget Reconciliation Act |
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53 | (1) |
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Health Insurance "Watchdogs" |
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54 | (1) |
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Other Terms Common to Third-Party Carriers |
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54 | (8) |
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54 | (1) |
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55 | (1) |
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55 | (1) |
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Usual, Reasonable, and Customary |
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55 | (3) |
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Participating Versus Nonparticipating Providers |
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58 | (1) |
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58 | (4) |
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UNIT II HEALTH INSURANCE BASICS |
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Chapter 5 Claim Submission Methods |
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Overview of the Health Insurance Claims Process |
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62 | (1) |
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Two Basic Claims Submission Methods |
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62 | (1) |
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Proposed Revisions to the CMS-1500 (08-05) Form |
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63 | (1) |
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63 | (1) |
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Health Insurance Portability and Accountability Act |
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63 | (2) |
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Electronic Transactions and Code Set Requirements |
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64 | (1) |
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64 | (1) |
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64 | (1) |
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National Identifier Requirements |
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64 | (1) |
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The New HIPAA 5010 Standards |
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65 | (1) |
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The Electronic Insurance Claims Process |
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66 | (9) |
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Essential Information for Claims Processing |
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66 | (7) |
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Verifying Insurance with New Technology |
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73 | (2) |
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Advantages of Electronic Claims |
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75 | (1) |
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Two Ways to Submit Electronic Claims |
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75 | (2) |
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75 | (1) |
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76 | (1) |
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Clearinghouses Versus Direct |
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76 | (1) |
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The Universal Claim Form (CMS-1500) |
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77 | (8) |
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77 | (1) |
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Optical Character Recognition |
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77 | (1) |
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78 | (1) |
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79 | (1) |
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79 | (1) |
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80 | (5) |
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Chapter 6 Traditional Fee-for-Service/Private Plans |
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Traditional Fee-for-Service/Indemnity Insurance |
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85 | (1) |
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How a Fee-for-Service Plan Works |
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86 | (1) |
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Health Care Reform and Preexisting Conditions |
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87 | (1) |
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HIPAA and Credible Coverage |
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88 | (1) |
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Commercial or Private Health Insurance |
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88 | (2) |
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Who Pays for Commercial Insurance? |
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88 | (1) |
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88 | (1) |
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89 | (1) |
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Health Insurance Exchange |
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89 | (1) |
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89 | (1) |
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Blue Cross and Blue Shield |
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90 | (5) |
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90 | (1) |
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90 | (1) |
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Blue Cross and Blue Shield Programs |
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91 | (4) |
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Participating Versus Nonparticipating Providers |
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95 | (1) |
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Submitting BCBS and Commercial Claims |
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95 | (1) |
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95 | (1) |
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95 | (1) |
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Commercial Claims Involving Secondary Coverage |
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96 | (6) |
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Electronic Remittance Advice (ERA) |
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96 | (6) |
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Chapter 7 Unraveling the Mysteries of Managed Care |
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102 | (1) |
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Common Types of Managed Care Organizations |
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103 | (3) |
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Preferred Provider Organization |
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104 | (1) |
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Health Maintenance Organization |
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105 | (1) |
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106 | (1) |
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Advantages and Disadvantages of Managed Care |
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106 | (1) |
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106 | (1) |
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106 | (1) |
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Managed Care Certification and Regulation |
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107 | (1) |
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National Committee on Quality Assurance |
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107 | (1) |
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National Committee on Quality Assurance; Health Insurance Portability and Accountability Act |
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107 | (1) |
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107 | (1) |
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107 | (1) |
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108 | (1) |
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108 | (1) |
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Preauthorization, Precertification, Predetermination, and Referrals |
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108 | (4) |
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109 | (1) |
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109 | (1) |
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109 | (1) |
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109 | (3) |
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Health Insurance Portability and Accountability Act and Managed Care |
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112 | (3) |
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115 | (1) |
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Impact of Managed Care on the Physician-Patient Relationship |
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115 | (1) |
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Impact of Managed Care on Healthcare Providers |
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115 | (1) |
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Healthcare Reform's Impact on MCOs |
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116 | (1) |
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116 | (4) |
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Chapter 8 Understanding Medicaid |
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120 | (1) |
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121 | (2) |
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Temporary Assistance for Needy Families |
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121 | (1) |
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Supplemental Security Income |
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121 | (2) |
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Medicaid and Healthcare Reform |
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123 | (1) |
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123 | (4) |
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Federal Government's Role |
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123 | (1) |
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123 | (1) |
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124 | (1) |
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Community First Choice Option |
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125 | (1) |
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State Children's Health Insurance Program |
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125 | (1) |
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Fiscal Intermediaries/Medicaid Contractors |
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126 | (1) |
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Medicaid Integrity Contractors |
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126 | (1) |
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127 | (1) |
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Maternal and Child Health Services |
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127 | (1) |
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Early and Periodic Screening, Diagnosis, and Treatment Program |
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127 | (1) |
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Program of All-inclusive Care for the Elderly |
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127 | (1) |
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Medicaid Home and Community-Based Services Waivers |
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127 | (1) |
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Premiums and Cost Sharing |
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128 | (1) |
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Nonemergency Use of the Emergency Department |
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129 | (1) |
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Emergency Medical Treatment & Labor Act |
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129 | (1) |
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Payment for Medicaid Services |
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129 | (1) |
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129 | (1) |
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Prescription Drug Coverage |
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129 | (1) |
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129 | (1) |
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Accepting Medicaid Patients |
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130 | (1) |
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130 | (1) |
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Verifying Medicaid Eligibility |
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130 | (2) |
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Medicaid Identification Card |
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131 | (1) |
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Automated Voice Response System |
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131 | (1) |
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Electronic Data Interchange |
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132 | (1) |
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132 | (1) |
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Computer Software Program |
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132 | (1) |
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Benefits of Eligibility Verification Systems |
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132 | (1) |
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Medicare/Medicaid Relationship |
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132 | (1) |
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Special Medicare/Medicaid Programs |
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132 | (1) |
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Medicare and Medicaid Differences Explained |
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133 | (1) |
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133 | (1) |
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134 | (1) |
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Completing the CMS-1500 Using Medicaid Guidelines |
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134 | (1) |
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Medicaid Secondary Claims |
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134 | (1) |
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Resubmission of Medicaid Claims |
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134 | (1) |
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134 | (1) |
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Medicaid and Third-Party Liability |
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135 | (1) |
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Common Medicaid Billing Errors |
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135 | (1) |
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Medicaid Remittance Advice |
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136 | (1) |
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136 | (3) |
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Time Limit for Filing Medicaid Claims |
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136 | (1) |
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136 | (2) |
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138 | (1) |
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Services Requiring Prior Approval |
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138 | (1) |
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138 | (1) |
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Retention, Storage, and Disposal of Records |
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138 | (1) |
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Fraud and Abuse in the Medicaid System |
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139 | (1) |
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139 | (1) |
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Patient Abuse and Neglect |
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139 | (1) |
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Medicaid Quality Practices |
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140 | (4) |
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Chapter 9 Conquering Medicare's Challenges |
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144 | (9) |
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Medicare Program Structure |
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145 | (5) |
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150 | (1) |
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Premiums and Cost-Sharing Requirements |
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150 | (1) |
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Medicare Part C (Medicare Advantage Plans) |
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151 | (1) |
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Other Medicare Health Plans |
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151 | (1) |
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Medicare Part D (Medicare Prescription Drug Benefit Plan) |
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152 | (1) |
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Changing Medicare Health or Prescription Drug Coverage |
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152 | (1) |
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Programs of All-Inclusive Care for the Elderly (PACE) |
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152 | (1) |
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Medicare Combination Coverages |
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153 | (2) |
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Medicare/Medicaid Dual Eligibility |
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153 | (1) |
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Medicare Supplement Policies |
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153 | (2) |
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Medicare and Managed Care |
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155 | (5) |
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155 | (3) |
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Advantages and Disadvantages of Medicare HMOs |
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158 | (2) |
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Why This Information Is Important to the Health Insurance Professional |
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160 | (1) |
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Preparing for the Medicare Patient |
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160 | (4) |
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Medicare's Lifetime Release of Information Form |
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160 | (1) |
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Determining Medical Necessity |
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160 | (1) |
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Advanced Beneficiary Notice |
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161 | (1) |
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Local Coverage Determination (LCD) |
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162 | (1) |
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Health Insurance Claim Number and Identification Card |
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162 | (1) |
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Replacing the Medicare Card |
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162 | (2) |
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164 | (1) |
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164 | (1) |
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Medicare Participating and Nonparticipating Providers |
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165 | (1) |
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Determining What Fee to Charge |
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165 | (1) |
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165 | (3) |
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165 | (1) |
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Administrative Simplification Compliance Act (ASCA) |
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165 | (2) |
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Transition to ASC X12 Version 5010 |
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167 | (1) |
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Exceptions to Mandatory Electronic Claim Submission |
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167 | (1) |
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Small Providers and Full-Time Equivalent (FTE) Employee Assessments |
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167 | (1) |
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ASCA Enforcement of Paper Claim Submission |
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167 | (1) |
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Deadline for Filing Medicare Claims |
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168 | (1) |
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Using the CMS-1500 Form for Medicare Claims |
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168 | (4) |
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CMS-1500 Completion Guidelines |
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168 | (1) |
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Completing a Medigap Claim |
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169 | (1) |
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169 | (2) |
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Medigap Crossover Program |
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171 | (1) |
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Medicare/Medicaid Crossover Claims |
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171 | (1) |
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172 | (3) |
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Information Contained on the MSN |
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172 | (1) |
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Medicare Remittance Advice |
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172 | (3) |
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Electronic Funds Transfer |
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175 | (1) |
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Medicare Audits and Appeals |
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175 | (5) |
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175 | (1) |
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Recovery Audit Contractor (RAC) Program |
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176 | (1) |
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Appeals (Fee-for-Service Claims) |
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176 | (3) |
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Appeals Process (Medicare Managed Care Claims) |
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179 | (1) |
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180 | (7) |
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Quality Improvement Organizations |
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181 | (1) |
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Beneficiary Notices Initiative |
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181 | (1) |
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Beneficiary Complaint Response Program |
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181 | (1) |
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Hospital-Issued Notice of Noncoverage (HINN) and Notice of Discharge (NODMAR) and Medicare Appeal Rights Reviews |
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181 | (1) |
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The Center for Medicare and Medicaid Innovation (CMI) |
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182 | (1) |
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Physician Review of Medical Records |
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182 | (1) |
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Physician Quality Reporting System (PQRS) |
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182 | (1) |
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182 | (1) |
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Clinical Laboratory Improvement Amendments Program |
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182 | (5) |
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Chapter 10 Military Carriers |
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187 | (1) |
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187 | (3) |
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188 | (1) |
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Tricare Management Activity (TMA) |
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188 | (1) |
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Tricare Regional Contractors |
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188 | (1) |
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Who is Eligible for Tricare? |
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188 | (1) |
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Who Is Not Eligible for Tricare? |
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189 | (1) |
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Losing Tricare Eligibility |
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189 | (1) |
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189 | (1) |
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Tricare Overseas Program (TOP) |
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189 | (1) |
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Tricare Young Adult (TYA) Program |
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189 | (1) |
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190 | (1) |
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Tricare's Additional Programs |
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190 | (4) |
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190 | (3) |
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Supplemental Tricare Programs |
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193 | (1) |
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Tricare and Other Health Insurance (OHI) |
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193 | (1) |
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Tricare Standard Supplemental Insurance |
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193 | (1) |
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193 | (1) |
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Verifying Tricare Eligibility |
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194 | (1) |
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Tricare-Authorized Providers |
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194 | (2) |
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196 | (1) |
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196 | (1) |
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Tricare Coding and Payment System |
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196 | (1) |
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Tricare Claims Processing |
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197 | (2) |
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197 | (1) |
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198 | (1) |
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Deadline for Submitting Claims |
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199 | (1) |
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Tricare Explanation of Benefits |
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199 | (1) |
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199 | (8) |
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202 | (1) |
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Identifying Champva-Eligible Beneficiaries |
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202 | (1) |
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203 | (1) |
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203 | (2) |
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Prescription Drug Benefit |
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205 | (1) |
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Champva In-house Treatment Initiative (CIT) |
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206 | (1) |
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Champva-Tricare Connection |
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206 | (1) |
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Champva-Medicare Connection |
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206 | (1) |
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206 | (1) |
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206 | (1) |
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207 | (1) |
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207 | (1) |
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Champva Preauthorization Requirements |
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207 | (1) |
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Champva Claims Filing Deadlines |
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208 | (1) |
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Instructions for Completing Tricare/Champva Paper Claim Forms |
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208 | (1) |
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209 | (1) |
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Champva Explanation of Benefits |
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209 | (1) |
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Claims Appeals and Reconsiderations |
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209 | (1) |
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HIPAA and Military Insurers |
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209 | (5) |
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Chapter 11 Miscellaneous Carriers: Workers' Compensation and Disability Insurance |
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214 | (10) |
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214 | (1) |
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Federal Legislation and Workers' Compensation |
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215 | (1) |
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215 | (2) |
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Workers' Compensation Claims Process |
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217 | (5) |
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222 | (2) |
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Workers' Compensation and Managed Care |
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224 | (1) |
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Health Insurance Portability and Accountability Act and Workers' Compensation |
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224 | (1) |
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Workers' Compensation Fraud |
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224 | (1) |
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Online Workers' Compensation Service Center |
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224 | (1) |
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Private and Employer-Sponsored Disability Income Insurance |
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224 | (6) |
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225 | (1) |
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Disability Claims Process |
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225 | (5) |
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Federal Disability Programs |
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230 | (9) |
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Americans with Disabilities Act |
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231 | (1) |
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Social Security Disability Insurance |
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231 | (1) |
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Supplemental Security Income |
|
|
232 | (1) |
|
State Disability Programs |
|
|
232 | (1) |
|
Centers for Disease Control and Prevention Disability and Health Team |
|
|
232 | (1) |
|
|
233 | (1) |
|
Filing Supplemental Security Income and Social Security Disability Insurance Claims |
|
|
233 | (6) |
|
UNIT III CRACKING THE CODES |
|
|
|
Chapter 12 Diagnostic Coding |
|
|
|
Introduction to International Classification of Diseases Coding System |
|
|
239 | (1) |
|
Three Major Coding Structures |
|
|
239 | (1) |
|
History of International Classification of Diseases Coding |
|
|
240 | (1) |
|
|
240 | (1) |
|
Two Diagnostic Coding Systems |
|
|
241 | (1) |
|
Comparing the Two Systems |
|
|
241 | (1) |
|
|
241 | (1) |
|
|
242 | (4) |
|
Volume 2, Alphabetic List (Index) |
|
|
242 | (1) |
|
Three Sections of Volume 2 |
|
|
243 | (3) |
|
National Coverage Determinations and Local Coverage Determinations |
|
|
246 | (1) |
|
Process of Classifying Diseases |
|
|
246 | (3) |
|
|
248 | (1) |
|
Supplementary Sections of Volume 1 |
|
|
248 | (1) |
|
Locating a Code in the Tabular List (Volume 1) |
|
|
249 | (1) |
|
Symbols and Conventions Used in Volume 1 |
|
|
249 | (1) |
|
|
250 | (1) |
|
|
250 | (1) |
|
Essential Steps to Diagnostic Coding |
|
|
250 | (1) |
|
Special Coding Situations |
|
|
250 | (3) |
|
Coding Signs and Symptoms |
|
|
250 | (1) |
|
Etiology and Manifestation Coding |
|
|
251 | (1) |
|
|
252 | (1) |
|
|
252 | (1) |
|
|
252 | (1) |
|
|
253 | (1) |
|
Overview of ICD-10 Coding System |
|
|
253 | (4) |
|
|
253 | (1) |
|
Format of ICD-10-CM Manual |
|
|
253 | (4) |
|
Coding Steps for Alphabetic Index |
|
|
257 | (1) |
|
|
258 | (6) |
|
Format and Structure of Codes |
|
|
258 | (1) |
|
|
259 | (4) |
|
|
263 | (1) |
|
|
263 | (1) |
|
|
264 | (1) |
|
ICD-10-CM General Coding Guidelines and Chapter-Specific Guidelines |
|
|
264 | (1) |
|
Codes from A00.0 through T88.9, Z00-Z99.89 |
|
|
264 | (1) |
|
Diagnostic Coding and Reporting Guidelines for Outpatient Services |
|
|
265 | (2) |
|
Selection of First-Listed Condition |
|
|
266 | (1) |
|
|
266 | (1) |
|
|
266 | (1) |
|
Codes That Describe Symptoms and Signs |
|
|
266 | (1) |
|
Encounters for Circumstances Other than a Disease or Injury |
|
|
266 | (1) |
|
Level of Detail in Coding |
|
|
266 | (1) |
|
Code for Diagnosis, Condition, Problem, or Other Reason for Encounter/Visit |
|
|
266 | (1) |
|
Code All Documented Conditions That Coexist |
|
|
266 | (1) |
|
Health Insurance Portability and Accountability Act and Coding |
|
|
267 | (1) |
|
Code Sets Adopted as Health Insurance Portability and Accountability Act Standards |
|
|
268 | (1) |
|
|
268 | (1) |
|
Importance of Learning Both Diagnostic Coding Systems |
|
|
268 | (5) |
|
Chapter 13 Procedural, Evaluation and Management, and HCPCS Coding |
|
|
|
Overview of Current Procedural Terminology (CPT) Coding |
|
|
273 | (1) |
|
|
274 | (1) |
|
|
274 | (1) |
|
Three Levels of Procedural Coding |
|
|
274 | (1) |
|
|
275 | (4) |
|
Introduction and Main Sections |
|
|
275 | (1) |
|
|
275 | (1) |
|
|
276 | (1) |
|
|
276 | (1) |
|
|
277 | (1) |
|
|
277 | (1) |
|
|
278 | (1) |
|
Unlisted Procedure or Service |
|
|
278 | (1) |
|
|
278 | (1) |
|
Conventions and Punctuation Used in CPT |
|
|
279 | (1) |
|
Importance of the Semicolon |
|
|
279 | (1) |
|
Section, Subsection, Subheading, and Category |
|
|
279 | (1) |
|
Cross-Referencing with See |
|
|
279 | (1) |
|
Basic Steps of CPT Coding |
|
|
279 | (2) |
|
Evaluation and Management (E & M) Coding |
|
|
281 | (5) |
|
Vocabulary Used in E & M Coding |
|
|
281 | (2) |
|
Documentation Requirements |
|
|
283 | (1) |
|
Three Factors to Consider |
|
|
283 | (1) |
|
|
284 | (1) |
|
|
284 | (2) |
|
|
286 | (1) |
|
Subheadings of Main E & M Section |
|
|
286 | (2) |
|
Office or Other Outpatient Services |
|
|
286 | (1) |
|
Hospital Observation Services |
|
|
286 | (1) |
|
Hospital Inpatient Services |
|
|
287 | (1) |
|
|
287 | (1) |
|
Emergency Department Services |
|
|
288 | (1) |
|
|
288 | (1) |
|
Nursing Facility Services |
|
|
288 | (1) |
|
|
288 | (1) |
|
Importance of Documentation |
|
|
289 | (1) |
|
E & M Documentation Guidelines: 1995 versus 1997 |
|
|
289 | (1) |
|
Deciding Which Guidelines to Use |
|
|
289 | (1) |
|
Overview of HCFA Common Procedure Coding System (HCPCS) |
|
|
289 | (2) |
|
|
290 | (1) |
|
|
291 | (1) |
|
|
291 | (1) |
|
National Correct Coding Initiative (NCCI) |
|
|
291 | (1) |
|
Health Insurance Portability and Accountability Act (HIPAA) and HCPCS Coding |
|
|
292 | (1) |
|
|
292 | (1) |
|
Current Procedural Terminology, 5th Edition (CPT-5) |
|
|
292 | (4) |
|
UNIT IV THE CLAIMS PROCESS |
|
|
|
|
|
|
296 | (3) |
|
Professional Office Setting |
|
|
297 | (1) |
|
Relevant Paperwork and Questions |
|
|
297 | (1) |
|
Honoring Appointment Times |
|
|
297 | (1) |
|
|
298 | (1) |
|
Getting Comfortable with the Healthcare Provider |
|
|
298 | (1) |
|
Privacy and Confidentiality |
|
|
298 | (1) |
|
|
298 | (1) |
|
|
299 | (1) |
|
|
299 | (1) |
|
Internet as a Healthcare Tool |
|
|
299 | (1) |
|
|
299 | (1) |
|
Health Insurance Portability and Accountability Act (HIPAA) Requirements |
|
|
299 | (4) |
|
Authorization to Release Information |
|
|
300 | (1) |
|
HIPAA and Covered Entities |
|
|
300 | (1) |
|
HIPAA Requirements for Covered Entities |
|
|
300 | (1) |
|
Patient's Right of Access and Correction |
|
|
301 | (1) |
|
Accessing Information through Patient Authorization |
|
|
301 | (1) |
|
Accessing Information through De-identification |
|
|
301 | (2) |
|
Billing Policies and Practices |
|
|
303 | (5) |
|
|
303 | (1) |
|
Keeping Patients Informed |
|
|
304 | (1) |
|
|
304 | (2) |
|
Electronic Medical Records |
|
|
306 | (2) |
|
|
308 | (3) |
|
|
308 | (1) |
|
Arranging Credit or Payment Plans |
|
|
308 | (2) |
|
|
310 | (1) |
|
Laws Affecting Credit and Collection |
|
|
311 | (1) |
|
|
311 | (1) |
|
|
311 | (1) |
|
Equal Credit Opportunity Act |
|
|
311 | (1) |
|
Fair Credit Reporting Act |
|
|
311 | (1) |
|
Fair Debt Collection Practices Act |
|
|
311 | (1) |
|
|
312 | (2) |
|
|
312 | (1) |
|
|
313 | (1) |
|
|
314 | (1) |
|
|
314 | (1) |
|
|
314 | (5) |
|
|
315 | (1) |
|
How the Small Claims Process Works |
|
|
315 | (4) |
|
|
|
|
319 | (1) |
|
General Guidelines for Completing CMS-1500 Form |
|
|
319 | (1) |
|
Keys to Successful Claims |
|
|
319 | (4) |
|
First Key: Collect and Verify Patient Information |
|
|
320 | (1) |
|
Second Key: Obtain Necessary Preauthorization and Precertification |
|
|
321 | (1) |
|
|
322 | (1) |
|
Fourth Key: Follow Payer Guidelines |
|
|
322 | (1) |
|
Fifth Key: Proofread Claim to Avoid Errors |
|
|
322 | (1) |
|
Sixth Key: Submit a Clean Claim |
|
|
322 | (1) |
|
Rejected Claims versus Denied Claims |
|
|
323 | (1) |
|
Health Insurance Portability and Accountability Act (HIPAA) and National Standard Employer Identifier Number |
|
|
323 | (1) |
|
|
323 | (10) |
|
Step One: Claim Is Received |
|
|
325 | (1) |
|
Step Two: Claims Adjudication |
|
|
325 | (1) |
|
Step Three: Tracking Claims |
|
|
325 | (3) |
|
Step Four: Receiving Payment |
|
|
328 | (1) |
|
Step Five: Interpreting Explanation of Benefits |
|
|
328 | (2) |
|
Step Six: Posting Payments |
|
|
330 | (1) |
|
|
330 | (3) |
|
Processing Secondary Claims |
|
|
333 | (1) |
|
Real-Time Claims Adjudication |
|
|
334 | (1) |
|
|
334 | (4) |
|
|
334 | (1) |
|
|
334 | (1) |
|
Appealing a Medicare Claim |
|
|
335 | (3) |
|
UNIT V ADVANCED APPLICATION |
|
|
|
Chapter 16 The Role of Computers in Health Insurance |
|
|
|
|
338 | (1) |
|
Impact of Computers on Health Insurance |
|
|
338 | (1) |
|
Role of Health Insurance Portability and Accountability Act (HIPAA) in Electronic Transmissions |
|
|
338 | (1) |
|
Electronic Data Interchange |
|
|
339 | (1) |
|
History of Electronic Data Interchange |
|
|
339 | (1) |
|
Benefits of Electronic Data Interchange |
|
|
339 | (1) |
|
Electronic Claims Process |
|
|
340 | (2) |
|
Methods Available for Filing Claims Electronically |
|
|
340 | (1) |
|
|
340 | (1) |
|
Electronic Claims Clearinghouse |
|
|
340 | (1) |
|
|
341 | (1) |
|
Clearinghouse versus Direct |
|
|
341 | (1) |
|
Advantages of Filing Claims Electronically |
|
|
342 | (1) |
|
Medicare and Electronic Claims Submission |
|
|
342 | (1) |
|
Additional Electronic Services Available |
|
|
343 | (1) |
|
Electronic Funds Transfer |
|
|
343 | (1) |
|
Electronic Remittance Advice |
|
|
344 | (1) |
|
Role of Computers in Transitioning to ICD-10 Diagnostic Coding System |
|
|
344 | (1) |
|
Electronic Medical Record |
|
|
344 | (8) |
|
|
347 | (1) |
|
|
347 | (1) |
|
|
347 | (1) |
|
Future of Electronic Medical Records |
|
|
348 | (1) |
|
Privacy Concerns of Electronic Medical Records |
|
|
348 | (1) |
|
Federal Funding for Electronic Medical Record Trials and "Meaningful Use" |
|
|
348 | (4) |
|
Chapter 17 Reimbursement Procedures: Getting Paid |
|
|
|
Understanding Reimbursement Systems |
|
|
352 | (2) |
|
|
353 | (1) |
|
Medicare and Reimbursement |
|
|
354 | (2) |
|
Medicare Prospective Payment System |
|
|
354 | (1) |
|
How the Medicare Prospective Payment System Works |
|
|
355 | (1) |
|
Other Systems for Determining Reimbursement |
|
|
356 | (3) |
|
|
356 | (1) |
|
Resource-Based Relative Value Scale |
|
|
356 | (1) |
|
|
357 | (1) |
|
Ambulatory Payment Classifications |
|
|
358 | (1) |
|
Resource Utilization Groups |
|
|
358 | (1) |
|
Transition of Medicare to Resource-Based Relative Value Scale |
|
|
359 | (1) |
|
Setting Medicare Payment Policy |
|
|
359 | (1) |
|
Medicare Inpatient Hospital Prospective Payment System |
|
|
359 | (1) |
|
Medicare Long-Term Care Hospital Prospective Payment System |
|
|
359 | (1) |
|
Additional Prospective Payment Systems |
|
|
360 | (1) |
|
Home Health Prospective Payment System |
|
|
360 | (1) |
|
Inpatient Rehabilitation Facility Prospective Payment System |
|
|
360 | (1) |
|
Significance of Reimbursement Systems to the Health Insurance Professional |
|
|
360 | (1) |
|
Peer Review Organizations and Prospective Payment Systems |
|
|
361 | (1) |
|
Understanding Computerized Patient Accounting Systems |
|
|
361 | (4) |
|
Selecting the Right Billing System |
|
|
361 | (1) |
|
|
362 | (2) |
|
|
364 | (1) |
|
Health Insurance Portability and Accountability Act and Practice Management software |
|
|
365 | (9) |
|
Chapter 18 Hospital Billing and the UB-04 |
|
|
|
Hospital Versus Physician Office Billing and Coding |
|
|
374 | (1) |
|
Modern Hospital and Health Systems |
|
|
374 | (1) |
|
|
374 | (1) |
|
Common Healthcare Facilities |
|
|
375 | (2) |
|
|
375 | (1) |
|
Critical Access Hospitals |
|
|
375 | (1) |
|
Ambulatory Surgery Centers |
|
|
376 | (1) |
|
Other Types of Healthcare Facilities |
|
|
376 | (1) |
|
Legal and Regulatory Environment |
|
|
377 | (4) |
|
|
378 | (1) |
|
|
379 | (1) |
|
|
379 | (1) |
|
Confidentiality and Privacy |
|
|
379 | (1) |
|
Fair Treatment of Patients |
|
|
380 | (1) |
|
Common Hospital Payers and Their Claims Guidelines |
|
|
381 | (3) |
|
|
381 | (2) |
|
|
383 | (1) |
|
|
383 | (1) |
|
|
383 | (1) |
|
Blue Cross and Blue Shield |
|
|
384 | (1) |
|
|
384 | (1) |
|
National Uniform Billing Committee and the UB-04 |
|
|
384 | (3) |
|
UB-04 Data Specifications |
|
|
385 | (1) |
|
8371: Electronic Version of the UB-04 Form |
|
|
385 | (2) |
|
Structure and Content of the Hospital Health Record |
|
|
387 | (1) |
|
Standards in Hospital Electronic Medical Records |
|
|
388 | (1) |
|
Standard Codes and Terminology |
|
|
388 | (1) |
|
Inpatient Hospital/Facility Coding |
|
|
388 | (5) |
|
ICD-9-CM (Volume 3) Codes for Inpatient Hospital Procedures |
|
|
389 | (1) |
|
Code Sets Used for Inpatient Hospital/Facility Claims in ICD-10-PCS |
|
|
389 | (3) |
|
National Correct Coding Initiative |
|
|
392 | (1) |
|
Recent Rule Changes Affecting Hospital Billing |
|
|
393 | (1) |
|
Outpatient Hospital Coding |
|
|
393 | (1) |
|
Hospital Outpatient Prospective Payment System |
|
|
393 | (1) |
|
Ambulatory Payment Classification Coding |
|
|
394 | (1) |
|
The Hospital Billing Process: Understanding the Basics |
|
|
394 | (4) |
|
|
394 | (2) |
|
Present on Admission (POA) |
|
|
396 | (1) |
|
|
396 | (1) |
|
Electronic Claims Submission (ECS) |
|
|
396 | (1) |
|
Health Information Management (HIM) Systems |
|
|
397 | (1) |
|
|
397 | (1) |
|
HIPAA-Hospital Connection |
|
|
398 | (1) |
|
|
398 | (1) |
|
Career Opportunities in Hospital Billing |
|
|
399 | (5) |
|
Training, Other Qualifications, and Advancement |
|
|
399 | (1) |
|
|
400 | (4) |
Appendix A Sample Blank CMS-1500 (08/05) |
|
404 | (2) |
Appendix B CMS-1500 Claim Forms and Completion Instructions |
|
406 | (19) |
Appendix C UB-04 Claim Form and Completion Instructions |
|
425 | (5) |
Glossary |
|
430 | |