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Hospital and Healthcare Security 5th edition [Kõva köide]

(Executive Vice President, Healthcare, Paladin Security Group; Founder and Principal Consultant, FlyBox, LLC, CO, USA),
  • Formaat: Hardback, 720 pages, kõrgus x laius: 260x184 mm, kaal: 1410 g
  • Ilmumisaeg: 27-Nov-2009
  • Kirjastus: Butterworth-Heinemann Ltd
  • ISBN-10: 1856176134
  • ISBN-13: 9781856176132
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  • Formaat: Hardback, 720 pages, kõrgus x laius: 260x184 mm, kaal: 1410 g
  • Ilmumisaeg: 27-Nov-2009
  • Kirjastus: Butterworth-Heinemann Ltd
  • ISBN-10: 1856176134
  • ISBN-13: 9781856176132
Teised raamatud teemal:

Concerns about healthcare security have proliferated in recent years, with one recent study reporting that 17% of registered nurses surveyed had been physically attacked at work over a 1-year period. From privacy concerns to the mandates of the Health Insurance Portability and Accountability Act (HIPAA) to the rapid growth in the number of aging and ailing baby boomers, healthcare has undergone dramatic change, and security in hospitals and other settings must keep pace. Most educators, healthcare executives, and healthcare agencies and associations agree that Hospital and Healthcare Security, a Butterworth-Heinemann classic, has set the standard of care for healthcare security systems and programs.

Hospital and Healthcare Security, 5th Edition, builds on the solid foundation laid down by Russell Colling in the first four editions, covering the shifts that have occurred in healthcare security since the last edition appeared in 2001. The new co-author, Tony York, is a well-regarded security professional and a past president of the International Association for Hospital Security and Safety (IAHSS). This new edition has been reorganized and rewritten to cover new healthcare security topics and issues, particularly in licensing, regulatory requirements, litigation, and accreditation standards in the US. The authors have added a full range of corresponding examples, not only from the privately funded US system but also from national healthcare systems in UK and Canada.

This new edition expands the scope of Colling's foundational work and focuses its coverage of legal and operational issues to bring this vital information to a new and broader audience.



FEATURES AND BENEFITS:
* Practical support for healthcare security professionals, including operationally proven policies, and procedures
* Specific assistance in preparing plans and materials tailored to healthcare security programs
* Summary tables and sample forms bring together key data, facilitating ROI discussions with administrators and other departments
* General principles clearly laid out so readers can apply the industry standards most appropriate to their own environment
NEW TO THIS EDITION:
* Quick-start section for hospital administrators who need an overview of security issues and best practices

Concerns about healthcare security have proliferated in recent years. From privacy concerns to the mandates of the Health Insurance Portability and Accountability Act (HIPAA) to the rapid growth in the number of aging and ailing baby boomers, healthcare has undergone dramatic change, and security in hospitals and other settings must keep pace. Hospital and Healthcare Security, 5th Edition, builds on the solid foundation laid down by Russell Colling in the first four editions, covering the shifts that have occurred in healthcare security since the last edition appeared in 2001. The new co-author, Tony York, is a well-regarded security professional and a past president of the International Association for Hospital Security and Safety (IAHSS). This new edition has been reorganized and rewritten to cover new healthcare security topics and issues, particularly in licensing, regulatory requirements, litigation, and accreditation standards in the US. The authors have added a full range of corresponding examples, not only from the privately funded US system but also from national healthcare systems in UK and Canada. This new edition expands the scope of Colling's foundational work and focuses its coverage of legal and operational issues to bring this vital information to a new and broader audience.



FEATURES AND BENEFITS:
* Practical support for healthcare security professionals, including operationally proven policies, and procedures
* Specific assistance in preparing plans and materials tailored to healthcare security programs
* Summary tables and sample forms bring together key data, facilitating ROI discussions with administrators and other departments
* General principles clearly laid out so readers can apply the industry standards most appropriate to their own environment
NEW TO THIS EDITION:
* Quick-start section for hospital administrators who need an overview of security issues and best practices

Arvustused

"No other healthcare professionals have created a complete text on healthcare security; it stands alone." --Dan Krefting, Corporate Manager, Security & Protection Services, Provincial Health Services Authority, Vancouver, BC, Canada "This book gives a great overview of the issues inherent to healthcare and hospital security, and shows what makes it unique. It offers readers an understanding of how to create a great security operation or department." --Bonnie Michelman, Director of Police, Security, and Outside Services, Massachusetts General Hospital, Boston, MA"Hospital and Healthcare Security has served as an industry resources since its first publication several decades ago. In the fifth edition, coauthors Russell Colling and Tony York carry on that tradition. This newest edition is the best single resource for the healthcare security practitioner."--Security Management magazine

Acknowledgements xiii
IAHSS Healthcare Basic Security Guideline Placement xv
The Healthcare Environment
1(18)
Categories of Healthcare
2(1)
Types of Hospitals
3(1)
Nonhospital Side of Healthcare
4(1)
Diverse Stakeholders
5(1)
Staffing the Medical Care Facility
5(1)
Physician Role Impacted
6(1)
The Healthcare Security Administrator
7(1)
The Joint Commission
7(7)
Health Insurance Portability and Accountability Act (HIPAA)
14(1)
The Centers for Medicare and Medicaid Services (CMS)
15(4)
Protecting a Healing Environment
19(32)
Defining Healthcare Security
19(2)
Basic Rationale of Healthcare Security
21(1)
Evolution of Healthcare Security
22(3)
Security, Risk Management, Safety
25(2)
Developing the Security System
27(1)
Psychological Deterrents
27(5)
Basic Security Program Objectives
32(3)
External Forces
35(10)
Body of Knowledge
45(6)
Security Risks and Vulnerabilities
51(34)
Basic Healthcare Security Risks/Vulnerabilities
52(1)
Primary Security Risks
52(20)
Facility Security Risk Assessment
72(13)
Security Management Planning
85(22)
Security Management Plan
85(15)
Security Strategic Plan
100(7)
Managing the Basic Elements of Healthcare Security
107(24)
Customer Service
111(1)
Maintaining an Orderly Environment
111(1)
Preventative Patrol
112(1)
Incident Reporting and Investigation
112(1)
Response to Requests for Service
113(3)
Security Communications
116(1)
Parking and Traffic Control
117(1)
Accident Reporting and Investigation
117(1)
Security Education and Training
118(1)
Applicant Background Investigation
119(1)
Reaction to Internal and External Emergencies
119(1)
Enforcement of Rules and Regulations
120(1)
Access Control
120(2)
Liaison with Law Enforcement and Other Government Agencies
122(1)
Internal and External Audits
123(1)
Locks and Keys
124(1)
Other Support Services
124(6)
Public/Employee/Community Relations
130(1)
Security Department Organization and Staffing
131(28)
Security Function Reporting Level and Support
131(5)
Types of Security Staff
136(23)
Security Force Administration
159(40)
Management
159(5)
Supervision
164(8)
Relationship with Officers
172(1)
Motivation
172(1)
Performance Management
173(3)
The Security Officer
176(3)
Selecting Security Personnel
179(8)
Full-Time Versus Part-Time Security Officers
187(2)
Wage Compensation
189(1)
Retention
190(1)
Performance Expectations
190(9)
Security Attire and Equipment
199(32)
Uniforms
199(7)
Use of Firearms
206(9)
Other Equipment Considerations
215(11)
Use of Force
226(1)
Training
227(1)
Security Operations Manual
227(4)
Training and Development
231(34)
Training Concepts
233(1)
Types of Training
234(1)
New Security Officer Training
235(11)
IAHSS Progressive Certification Program
246(5)
Specialized or Supplemental Training
251(4)
Elective Training
255(1)
Leadership Development
255(3)
Training Resources and Records Requirements
258(7)
Deployment and Patrol Activities
265(30)
Flexing the Security Staffing Plan
266(1)
Deployment Objectives
267(1)
Scheduling the Security Staff
268(2)
Deployment Patterns and Concepts
270(1)
Post Assignments
271(1)
Basic Patrol Deployment Plans
272(4)
Patient Care Units/Areas
276(1)
Entrances and Exits
277(1)
Basic Patrol Concepts
277(15)
Security Officer Response
292(1)
Patrol Problems
293(2)
Program Documentation
295(22)
Purpose of Records
295(3)
Administrative Records
298(2)
Computer-Generated Reports
300(1)
Basic Records
301(6)
Security Supplemental Report
307(1)
Security Condition Report
307(10)
Patient Care Involvement
317(42)
Patients
319(2)
Assisting with Patients
321(13)
Patient Risk Groups
334(17)
Patient Property
351(2)
Visitors
353(6)
Public Safety Liaison
359(16)
Dynamics of Security and Law Enforcement Liaison
359(2)
Police and Security Cooperative Programs
361(1)
Requests for Law Enforcement Service
362(2)
Police Interaction with Patients and Employees
364(7)
Security and Law Enforcement Liaison
371(1)
Security and Nonpolice Liaison
372(3)
Human Resources and Staff Responsibilities
375(18)
Human Resources Office
375(1)
Selecting Staff Through Due Diligence
376(1)
Applicant Suitability Information
377(1)
Employment Application Forms
378(1)
Applicant Background Verification
378(1)
Deceptive Applicant Information
379(1)
Background Screening Providers
379(1)
Security Role in the Hiring Process
380(1)
Staff Identification Badges
381(3)
Security-Oriented Employment Guidelines
384(9)
Employee Involvement and Security Awareness
393(14)
Employee Security Education and Motivation
393(12)
Hospital Watch
405(2)
Investigative Activity
407(16)
Fair Credit Reporting Act (FCRA)
408(1)
Security Versus Police Investigation
408(1)
Types of Investigation
409(2)
Incident Investigations/Two Phases
411(5)
Investigator Attributes
416(1)
Interviewing and Interrogation
417(1)
Undercover (Covert) Investigations
418(2)
Employee Informants
420(3)
Physical Security Safeguards
423(20)
Basics of Physical Security
423(1)
Designing a System of Perimeters
424(1)
Barriers
424(4)
Lighting
428(1)
Trees and Shrubs
429(1)
Locks and Keys
430(6)
Seals
436(1)
Glazing (Glass)
436(1)
Fastening Down Equipment
437(1)
Marking Property
438(1)
Safes
438(1)
Signage
439(2)
Crime Prevention Through Environmental Design
441(2)
Electronic Security System Integration
443(40)
Security Master Plan
445(1)
Security Design Considerations
446(1)
The Central Security Station
447(3)
Alarms
450(4)
Access Control
454(4)
Video Surveillance
458(13)
Other Security Technology Applications in Healthcare
471(9)
Testing of Security System Components
480(1)
Security Technology Implementation Tips
480(3)
Preventing and Managing Healthcare Conflict and Violence
483(22)
The Who (Perpetrators/Visitors)
487(4)
The What and the Why
491(1)
The When and the Where
492(1)
The Management of Healthcare Violence
492(4)
Preventing Violence in the Workplace
496(9)
Security Sensitive Areas
505(42)
Security Sensitive Areas
505(3)
Infant Abductions from HCFs
508(5)
Identification
513(14)
ED Security
527(12)
The Hospital Pharmacy
539(8)
Areas of Special Concern
547(16)
Health Information Management
547(9)
Child Development Centers
556(1)
Business Office/Cashiers
557(1)
Information Technology
557(2)
Intensive Care Units
559(1)
Gift Shops
559(1)
Compressed Medical Gases
559(2)
Food Service
561(1)
Roof Areas
561(2)
Off-Campus Considerations
563(14)
The Need for Off-Campus Facilities and Services
563(14)
Parking Control and Security
577(14)
Types of Parking Areas
579(5)
Parking Shuttle Service
584(1)
Valet Service
585(1)
Types of Parkers
585(2)
Automated Controls
587(1)
Traffic Flow and Space Allocation
587(1)
Pay-for-Parking
587(1)
Parking System Violators
588(3)
Emergency Preparedness---Planning and Management
591(30)
Basics of Emergency Planning
591(6)
Primary Manmade Emergency Events
597(17)
Accidental and Natural Emergency Events
614(1)
General Administrative and Operational Issues
615(6)
A Primer for Healthcare Executives
621(28)
Glossary 649(14)
Appendix I Monthly Occurrence Report 663(6)
Appendix II Security Services Request for Proposal 669(10)
Index 679
Tony W. York, CHPA, CPP is an influential leader in the healthcare security field with over 30 years of healthcare security executive experience. He is a past president of IAHSS (07-08) and a long-standing leader of the Council on Guidelines. He is also a founding member and contributing author to the Security Design Guidelines for Healthcare Facilities. He has won numerous awards for his contributions to the advancement of healthcare security. He is board-certified in security management with Certified Protection Professional designation and Distinguished Certified Healthcare Protection Administrator. He holds an Executive MBA from the University of Denver, M.S. in Loss Prevention and Safety from Eastern Kentucky University, and a B.S. degree in Criminal Justice from Appalachian State University. He is currently Executive Vice President Healthcare for the Paladin Security Group and the founder and principal consultant for FlyBox, LLC, a safeness consultancy.

Russell L. Colling, CPP, CHPA, M.S. Security Management - Michigan State, has worked for over 40 years in healthcare administration and healthcare security management and is also the founding president of the International Association for Healthcare Security and Safety (IAHSS). Mr. Colling was formerly the Executive Vice President of Security Services at Hospital Shared Services of Colorado. He has authored two books with the Joint Commission for Accreditation of Healthcare Organizations (JCAHO) and also has extensive experience in security litigation cases.