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How to be an Even Better Manager: A Complete A-Z of Proven Techniques and Essential Skills 11th Revised edition [Pehme köide]

  • Formaat: Paperback / softback, 304 pages, kõrgus x laius x paksus: 215x138x12 mm, kaal: 385 g
  • Ilmumisaeg: 03-Feb-2021
  • Kirjastus: Kogan Page Ltd
  • ISBN-10: 1789668328
  • ISBN-13: 9781789668322
  • Formaat: Paperback / softback, 304 pages, kõrgus x laius x paksus: 215x138x12 mm, kaal: 385 g
  • Ilmumisaeg: 03-Feb-2021
  • Kirjastus: Kogan Page Ltd
  • ISBN-10: 1789668328
  • ISBN-13: 9781789668322

Don't just be a good manager... be an even better one.

For current and aspiring managers alike, this bestselling handbook from expert author Michael Armstrong provides a whistle-stop tour of the skills and techniques you need to succeed. With a focus on practical application, you will be guided through four crucial areas of management:
-Managing people
-Management activities and processes
-Management personal skills
-Business and financial skills

How to be an Even Better Manager has sold over 170,000 copies worldwide and been translated into 17 languages. Fully revised and updated, this 11th edition covers all the skills an excellent manager needs, and now includes brand new case studies to ensure you will be equipped for the modern world of management. From resolving conflict and boosting your confidence to engaging your team and improving their performance, with this trusted and popular guide you won't just be good - you'll be an even better manager.



Take your practical management skills to the next level with Michael Armstrong's bestselling guide for managers, now in its 11th edition.

Arvustused

"A practical and straightforward guide to successful management, written with the benefit of over 30 years' experience." * Business Executive * "Those with managerial responsibilities will find this a useful guide to keep on their shelves and dip into for background material and guidance on a range of business topics." * Business Franchise *

Preface vii
01 How to be a better manager
1(1)
PART ONE Managing people
1(66)
02 How to treat people right
9(5)
03 How to motivate people
14(11)
04 How to engage people
25(4)
05 How to be a better leader
29(11)
06 How to build teams
40(6)
07 How to manage performance
46(5)
08 How to help people learn and develop
51(8)
09 How to handle difficult situations with people
59(8)
PART TWO Management skills
67(84)
10 How to organize
69(9)
11 How to coordinate
78(5)
12 How to plan and prioritize
83(7)
13 How to control
90(7)
14 How to delegate
97(7)
15 How to make things happen
104(6)
16 How to manage your boss
110(6)
17 How to manage change
116(7)
18 How to manage conflict
123(5)
19 How to deal with office politics
128(7)
20 How to manage a crisis
135(5)
21 How to manage projects
140(4)
22 How to manage time
144(7)
PART THREE Personal skills
151(114)
23 How to persuade
153(2)
24 How to negotiate
155(10)
25 How to make meetings a success
165(4)
26 How to aim high
169(13)
27 How to solve problems and make decisions
182(6)
28 How to be creative and innovate
188(8)
29 How to conduct a selection interview
196(14)
30 How to be interviewed for a job
210(5)
31 How to communicate
215(5)
32 How to listen
220(2)
33 How to make effective presentations
222(10)
34 How to write reports
232(5)
35 How to be strategic
237(3)
36 How to think clearly
240(11)
37 How things go wrong and how to put them right
251(14)
PART FOUR Business and financial management
265(26)
38 How to be business-like
267(11)
39 How to make a business case
278(7)
40 How to budget
285(6)
Index 291
Michael Armstrong is the UK's bestselling author of Human Resource Management books including Armstrong's Handbook of Human Resource Management Practice and several other titles published by Kogan Page. With over a million copies sold, his books have been translated into twenty-one languages. He is managing partner of E-Reward as well as an independent management consultant. Prior to this he was a chief examiner of the Chartered Institute of Personnel and Development (CIPD) and an HR director of a publishing company.