List of figures and tables |
|
ix | |
Author biographies |
|
xi | |
Acknowledgements |
|
xiii | |
Acronyms and websites |
|
xv | |
Introduction to this edition |
|
xix | |
How to use this book |
|
xxiii | |
Mapping CIPD Qualifications and the Profession Map |
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xxvii | |
Walkthrough of features |
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xxix | |
Part One HRM, strategy and the global context |
|
1 | (152) |
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1 HRM, strategy, and diversity and inclusion |
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|
3 | (39) |
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|
4 | (1) |
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1.2 The meanings of human resource management |
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|
4 | (7) |
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11 | (3) |
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1.4 Business and corporate strategies |
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14 | (6) |
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1.5 Corporate social responsibility (CSR) and ethics |
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20 | (6) |
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1.6 Diversity and inclusion (D&I): Equality as a work-in-progress |
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|
26 | (9) |
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1.7 D&I practice in organisations |
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35 | (4) |
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39 | (2) |
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41 | (1) |
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2 Forces shaping HRM at work |
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|
42 | (38) |
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43 | (1) |
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2.2 Globalisation and global comparisons |
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44 | (4) |
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2.3 Labour markets, patterns of employment and labour disputes |
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48 | (7) |
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2.4 Organisational flexibility, precarious work and regulation |
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55 | (7) |
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2.5 The legal framework for HRM and employment relations |
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62 | (9) |
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2.6 The institutional framework for HRM |
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71 | (6) |
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2.7 The impact of major global shocks on HRM |
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77 | (2) |
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79 | (1) |
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79 | (1) |
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3 HRM, alignment and integration |
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|
80 | (42) |
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81 | (1) |
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3.2 Contingency theory and best-fit |
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|
81 | (2) |
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3.3 'Best-fit' HRM, product markets and competitive strategies |
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83 | (12) |
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3.4 Resource-based views of HRM and 'HR architectures' |
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95 | (15) |
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3.5 Integrating HRM for maximum impact |
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110 | (3) |
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3.6 Reviewing different theories of HRM and their applicability |
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113 | (7) |
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120 | (1) |
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121 | (1) |
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4 International and comparative HRM |
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122 | (31) |
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123 | (1) |
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4.2 International and comparative HRM |
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124 | (12) |
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4.3 Arguments for convergence and divergence |
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136 | (5) |
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4.4 HRM in multinational organisations |
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141 | (10) |
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151 | (1) |
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151 | (2) |
Part Two Responsibilities for delivering HRM |
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153 | (70) |
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5 The changing roles of HR professionals |
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155 | (38) |
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156 | (1) |
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5.2 The development of HR as a specialist function |
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156 | (6) |
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5.3 Analysing the role of the HR function |
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162 | (6) |
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5.4 HRM in agile organisations |
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168 | (4) |
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5.5 Alternative forms of HR delivery: Outsourcing and consultants, shared service centres and digital HRM |
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172 | (10) |
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5.6 Evaluating the contribution of HR professionals |
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182 | (6) |
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5.7 The ethical contribution of HR professionals |
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188 | (4) |
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192 | (1) |
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192 | (1) |
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6 Line managers, leadership and HRM |
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193 | (30) |
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194 | (1) |
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6.2 Enhancing line management responsibility for HRM |
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194 | (4) |
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6.3 Problems with devolving HRM to line managers |
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198 | (7) |
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6.4 Developing line managers to provide effective HRM |
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205 | (5) |
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210 | (10) |
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220 | (1) |
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221 | (2) |
Part Three HRM practices and processes |
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223 | (190) |
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7 Resourcing and talent management |
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225 | (37) |
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226 | (1) |
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7.2 Workforce planning, turnover and retention |
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226 | (9) |
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235 | (3) |
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7.4 Defining jobs and creating person specifications |
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238 | (4) |
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242 | (6) |
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7.6 Choosing the most appropriate selection methods |
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248 | (8) |
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7.7 Differing paradigms of selection |
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256 | (4) |
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260 | (1) |
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260 | (2) |
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8 Performance management and development |
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262 | (31) |
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263 | (1) |
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8.2 Performance management and development systems |
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263 | (3) |
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8.3 Induction, onboarding and employee socialisation |
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266 | (5) |
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271 | (9) |
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8.5 Performance management and development systems around the globe |
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280 | (3) |
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8.6 Reinforcing performance standards and supporting well-being |
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283 | (8) |
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291 | (1) |
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292 | (1) |
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9 Learning and knowledge development |
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293 | (32) |
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294 | (1) |
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9.2 Definitions, terminologies and debates |
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295 | (2) |
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9.3 The process of learning |
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297 | (3) |
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300 | (10) |
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9.5 A review of some contemporary L&D interventions |
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310 | (9) |
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319 | (4) |
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323 | (1) |
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324 | (1) |
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10 Managing employment relations |
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325 | (32) |
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326 | (1) |
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10.2 Employment relations in its historical and comparative context |
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327 | (3) |
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10.3 Management's role in employment relations |
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330 | (9) |
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10.4 The extent and nature of union recognition |
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339 | (6) |
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10.5 Collective bargaining |
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345 | (3) |
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10.6 Grievance, disciplinary and disputes procedures |
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348 | (7) |
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355 | (1) |
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355 | (2) |
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11 Employee participation, engagement and voice |
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357 | (25) |
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358 | (1) |
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11.2 The meaning of employee involvement and participation (EIP) |
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359 | (5) |
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11.3 From direct EIP to employee engagement |
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364 | (5) |
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11.4 Representative participation |
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369 | (6) |
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11.5 The links between informal and formal EIP |
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375 | (2) |
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11.6 Embedding EIP at work |
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377 | (3) |
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380 | (1) |
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381 | (1) |
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382 | (31) |
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|
382 | (2) |
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12.2 Reward management in its organisational, social and economic context |
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384 | (6) |
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12.3 Types of payment schemes |
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390 | (9) |
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399 | (4) |
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12.5 Equal value considerations |
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403 | (3) |
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12.6 Non-pay benefits as part of the package |
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|
406 | (4) |
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|
410 | (1) |
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|
411 | (2) |
Part Four HRM and performance from a business perspective |
|
413 | (60) |
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|
415 | (31) |
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|
416 | (1) |
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13.2 Examining links between models of HRM and performance |
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417 | (7) |
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13.3 Raising questions about the HRM-performance link |
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|
424 | (8) |
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13.4 The role of HRM processes in translating policy into practice |
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|
432 | (12) |
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|
444 | (1) |
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|
445 | (1) |
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14 Research skills and project management |
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446 | (27) |
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|
447 | (2) |
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14.2 Identifying the broad topic area |
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449 | (3) |
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14.3 Determining the approach and formulating the plan |
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452 | (5) |
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14.4 Collecting information and analysing data |
|
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457 | (3) |
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460 | (7) |
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14.6 Workforce analytics and big data |
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|
467 | (2) |
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14.7 Presenting the findings: The structure of the report |
|
|
469 | (3) |
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|
472 | (1) |
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|
472 | (1) |
Bibliography |
|
473 | (52) |
Index |
|
525 | |