Foreword |
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xi | |
Introduction |
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xiii | |
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SECTION I INSIGHTS FROM THE EXPERTS: INTRODUCTION |
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1 A Proposed Suite of Thirteen Functional Metrics for Economic Analysis |
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3 | (26) |
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2 A Guide to Sizing and Estimating Projects Using International Function Point Users Group Function Points |
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29 | (14) |
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SECTION II BENCHMARKING: INTRODUCTION |
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3 Acquiring External Benchmark Data |
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43 | (16) |
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4 Effective Applications Development and Maintenance and Support Benchmarking |
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59 | (16) |
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5 Benchmarking Techniques and Their Applications in IT and Software Measurement |
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75 | (22) |
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SECTION III ESTIMATION: INTRODUCTION LUIGI BUGLIONE |
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6 Effort Estimation for Software Projects |
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97 | (24) |
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7 Software and Web Effort Estimation via Predictive and Diagnostic Reasoning |
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121 | (30) |
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8 An Experience in Estimating Software Testing Effort |
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151 | (10) |
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Luiz Flavio Santos Ribeiro |
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9 Producing Reliable Estimates through Quantitative Uncertainty Assessment |
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161 | (16) |
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10 Optimism in Cost Estimation |
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177 | (20) |
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SECTION IV FUNCTION POINTS: INTRODUCTION SIVASUBRAMANYAM BALASUBRAMANYAM |
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11 The 13 Mistakes of Function Point Counting |
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197 | (18) |
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12 Facilitating Function Point Counts: How to Ask the "Right" Questions and Get the "Right" Answers for an Accurate Count in an Efficient Manner |
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215 | (22) |
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SECTION V MEASUREMENT PROGRAMS: INTRODUCTION |
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13 Measurement of Business Intelligence |
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237 | (20) |
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14 Case Studies in Measurement-Based Decision Making |
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257 | (16) |
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15 Measurement and Motivation |
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273 | (32) |
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16 Achieving Business Objectives: Building a Software Metrics Support Structure |
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305 | (14) |
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SECTION VI METRICS FOR THE CIO--BUSINESS VALUE: INTRODUCTION |
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17 Maximizing Value: Understanding Metrics Paradoxes through Use of Transformation |
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319 | (16) |
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18 Objective-Driven Process Improvement: Connecting Improvement with Business Objectives |
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335 | (14) |
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19 A Framework for Implementing an Effective Software Development and Maintenance Metrics Program |
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349 | (20) |
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20 Deriving Business Value Measures for Business Initiatives |
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369 | (18) |
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SECTION VII NEW TECHNOLOGIES AND ENVIRONMENTS: INTRODUCTION Sivasubramanyam Balasubramanyam |
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21 Enterprise Resource Planning (ERP) Function Point Analysis: A Possible Approach and a Practical Experience |
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387 | (20) |
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22 Mobile Applications, Functional Analysis, and the Customer Experience |
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407 | (28) |
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23 Cloud Computing Solution Measurement |
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435 | (18) |
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SECTION VIII NON-FUNCTIONAL AND AGILE: INTRODUCTION |
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24 Software Measurement and Agile Development |
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453 | (26) |
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25 Agile Estimation Using Functional Metrics |
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479 | (16) |
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26 Software Non-Functional Assessment Process |
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495 | (32) |
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SECTION IX Outsourcing: Introduction Sivasubramanyam Balasubramanyam |
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27 SOS--Application Quality Issues! |
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527 | (14) |
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28 Software Measurement and Service Levels |
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541 | (20) |
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29 Software Measurement in Procurement Contracts |
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561 | (24) |
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30 Request for Proposal Management: Answering Metrics-Based Bids |
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585 | (26) |
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SECTION X PROCESS IMPROVEMENT: INTRODUCTION PIERRE ALMEN |
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31 Software Measurements: Effective Utilization of Software Testing Measurements |
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611 | (18) |
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32 A Framework to Implement Statistical Process Control |
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629 | (14) |
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33 Human Performance Improvement: Measuring the Real Change of Process Improvement |
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643 | (14) |
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34 Understanding Your Organization's Best Software Development Practices |
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657 | (14) |
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671 | (12) |
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36 Defects: Perspective on Prevalence and Prevention |
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683 | (22) |
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SECTION XI PRODUCTIVITY: INTRODUCTION |
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37 How to Improve Your Development Process Using the Indicator of Productivity |
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705 | (16) |
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Eduardo Alves De Oliveira |
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38 Monitoring Productivity Using Function Points in Various Phases |
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721 | (16) |
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SECTION XII PROJECT MANAGEMENT: INTRODUCTION |
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39 Project Management and Measurement: What Relationship? |
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737 | (18) |
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40 Project Scope Management with Function Points: Achieving Olympic Success on Software Intensive Projects with Scope Management |
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755 | (12) |
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41 Scope Management Technique Using Sizing Process |
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767 | (24) |
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42 Quantitative Project Management--Measurement-Based Techniques for Managing Scope |
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791 | (14) |
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43 Requirements: Building a Solid Foundation for a Successful Project |
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805 | (12) |
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Index |
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817 | |