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Information and Communication Technologies in Tourism 2010 [Pehme köide]

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  • Formaat: Paperback / softback, 642 pages, kõrgus x laius: 242x170 mm, 90 black & white illustrations
  • Ilmumisaeg: 31-Jan-2010
  • Kirjastus: Springer Verlag GmbH
  • ISBN-10: 3211994068
  • ISBN-13: 9783211994061
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  • Formaat: Paperback / softback, 642 pages, kõrgus x laius: 242x170 mm, 90 black & white illustrations
  • Ilmumisaeg: 31-Jan-2010
  • Kirjastus: Springer Verlag GmbH
  • ISBN-10: 3211994068
  • ISBN-13: 9783211994061
The papers in this volume address advances in mobile tourism services, online destination marketing, GPS-based tracking of tourist behaviors, decision support tools, website design and evaluation, online travel distribution, ICT adoption in tourism and hospitality businesses, virtual experiences, online information search, Web 2.0, social media marketing, and the role of ICTs in sustainable tourism development. The volume shows a high diversity in disciplinary approaches and methodologies used to explore the intersection of tourism and technology. Thus, the included papers would be of interest to readers with varying backgrounds.
Index of Authors xiii
Research Programme Review Committee xv
1 Technology Use by Hotels
Hotel Domain Name Adoption and Implementation
1(12)
P. O'Connor
J. Murphy
ICT Efficiency and Effectiveness in the Hotel Sector: A Three Stage DEA Approach
13(12)
C. Scholochow
M. Fuchs
W. Hopken
Importance-Performance Analysis of In-Room Technology Amenities in Hotels
25(14)
E. Berezina
C. Cobanoglu
2 ICT Adoption and Use
Factor Analysis of Variables Affecting e-Marketing Adoption by UK Independent Hotels
39(12)
W. M. Lim
Comparing Internet Commerce Adoption Between the Finnish and the European Independent Accommodation Companies
51(12)
J. Pesonen
O.-M. Palo-Oja
Use of Internet Applications & Tools by Health Tourism Agents in Malaysia: An Exploratory Study
63(12)
S. K. Sarkar
P. K. Sarkar
3 Website Evaluation
Hong Kong Residents' Perception of Travel Websites
75(12)
S. Qi
R. Leung
R. Law
D. Buhalis
E-Success: An Instrument for Measuring Website Success
87(12)
M. Gruter
O. Blattmann
S. von Burg
T. Myrach
Presenting UsERA: User Experience Risk Assessment Model
99(12)
A. Inversini
L. Cantoni
D. Bolchini
4 Mobile Technology
The Pro's and Contra's of an Interactive Location Based Service Using UMTS Transmission
111(14)
M. Goossen
R. van Lammeren
A. Ligtenberg
Usability Guidelines for WAP-based Travel Planning Tools
125(12)
S. Schneider
F. Ricci
A. Venturini
E. Not
Application of QR Codes in Online Travel Distribution
137(12)
M. Canadi
W. Hopken
M. Fuchs
Evaluation of the Concept of Early Acceptance Tests for Touristic Mobile Applications
149(10)
M. Bortenschlager
E. Hausler
W. Schwaiger
R. Egger
M. Jooss
5 Tracking Technologies in Tourism Research, Management & Planning
Advanced Visitor Tracking Analysis in Practice: Explorations in the PortAventura Theme Park and Insights for a Future Research Agenda
159(12)
A. Russo
S. Clave
N. Shoval
Monitoring and Managing Visitors Flows in Destinations Using Aggregate GPS Data
171(14)
N. Shoval
Tracking Tourists in Historic City Centres
185(12)
S. Van der Spek
6 Online Travel Shopping
Looking Does Not Automatically Lead to Booking: An Analysis of Clickstreams on a Chinese Travel Agency Website
197(12)
J. Shao
U. Gretzel
Why Some Internet Users Don't Buy Air Tickets Online
209(14)
E. Bigne
S. Sanz
C. Ruiz
J. Aldas
Extracting Room Prices from Web Tables---an Ontology-Aware Approach
223(12)
C. Buttinger
C. Feilmayr
M. Guttenbrunner
S. Parzer
B. Proll
7 ICTs and Destination Management Organizations
DMOs, e-Democracy and Collaborative Destination Management: An Implementation Framework
235(12)
M. Sigala
D. Marinidis
eLearning Offers by Destination Management Organizations
247(14)
L. Cantoni
N. Kalbaska
Online Destination Marketing: Do Local DMOs Consider International Guidelines for Their Website Design?
261(12)
J. Hofbauer
B. Stangl
K. Teichmann
8 eSatisfaction, Dissatisfaction and Complaints
How Communication Modes Determine Website Satisfaction
273(12)
B. Stangl
A. DicKinger
The Impact of Culture on eComplaints: Evidence from Chinese Consumers in Hospitality Organisations
285(12)
N. Au
R. Law
D. Buhalis
Do Negative Experiences Always Lead to Dissatisfaction?---Testing Attribution Theory in the Context of Online Travel Reviews
297(12)
J. Jiang
U. Gretzel
R. Law
9 Online Reputation
Quantifying Brand Values Perception in Destination Websites: A Design Requirements Perspective
309(12)
T. Yang
D. Bolchini
Applying a Conceptual Framework to Analyze Online Reputation of Tourism Destinations
321(12)
A. Inversini
E. Marchiori
C. Dedekind
L. Cantoni
An Analysis of the Impact of Tourism Journals on Google Scholar
333(12)
R. Law
10 Travel Distribution
Which Overseas Destinations do Chinese Travelers Like to Visit?
345(12)
C. Ip
S. Qi
R. Leung
R. Law
Egyptian Travel Agents and e-Commerce
357(12)
M. Abou-Shouk
W. M. Lim
Service Bundling with seekda! Dynamic Shop
369(12)
J. Scicluna
N. Steinmetz
M. Zaremba
11 Online Search
An Analysis of Search Engine Use for Travel Planning
381(12)
D. Fesenmaier
Z. Xiang
B. Pan
R. Law
Web Usage Mining in Tourism---A Query Term Analysis and Clustering Approach
393(12)
A. Pitman
M. Zanker
M. Fuchs
M. Lexhagen
Assessing the Dynamics of Search Results in Google
405(12)
B. Pan
Z. Xiang
H. Tierney
D. R. Fesenmaier
R. Law
A Sociological View of the Cybertourists
417(12)
V. Guex
12 Web 2.0
A Comparative Analysis of Content in Traditional Survey versus Hotel Review Websites
429(12)
R. Schegg
M. Fux
An Investigation of Leapfrogging and Web 2.0 Implementation
441(14)
M. Scaglione
A. F. Ismail
J.-P. Trabichet
J. Murphy
Backpacker Use of User-Generated Content: A Consumer Empowerment Study
455(12)
L. Mendes-Filho
F. B. Tan
S. Milne
An Investigation of Motivation to Share Online Content by Young Travelers-Why and Where
467(12)
H. C. Murphy
E. A. Centeno Gil
R. Schegg
13 Sustainability and Inclusion through ICTs
ICT and Its Role in Sustainable Tourism Development
479(14)
A. Ali
A. J. Frew
Exploratory Study on Contributions of ICTs to Sustainable Tourism Development in Manchester
493(14)
K. K. Touray
T. Jung
eTourism for All? Online Travel Planning of Disabled People
507(12)
W. Drews
C. Schemer
14 Social Media Marketing
Destination Marketing through User Personalised Content (UPC)
519(12)
J. Matloka
D. Buhalis
The Role of Social Media in Promoting Special Events: Acceptance of Facebook `Events'
531(12)
C. M. Paris
W. Lee
P. Seery
Shared Arabian Muslim Travel Photos
543(12)
D. I. N.-F. Pengiran-Kahar
S. F. Syed-Ahmad
S. H. Syed Ismail
J. Murphy
15 Online Destinations
The Impacts of Virtual Experiences on People's Travel Intentions
555(12)
Y.-C. Huang
S. Backman
K. Backman
Gastronomy and Tourism in Turkey: The Role of ICTs
567(12)
A. Surenkok
R. Baggio
M. Antonioli Corigliano
Attitudes towards e-Solutions in a Small Tourism Destination
579(12)
J. Ritalahti
J. Sarkkinen
Arabian Photos: Investigating User-Generated Content
591(12)
S. F. Syed-Ahmad
D. I. N.-F. Pengiran-Kahar
A. Lahadzir
J. Murphy
16 Semantics
Semantic-Based Contextual-Computing Support for Human Mobility
603(14)
C. Lamsfus
A. Alzua-Sorzabal
D. Martin
Z. Salvador
Dynamic Packaging Semantic Platform for Tourism Intermediaries
617(12)
S. Bilbao
A. Lejarazu
J. Herrero
Semantic Online Tourism Market Monitoring
629
N. Walchhofer
M. Hronsky
M. Pottler
R. Baumgartner
K. A. Froschl