| Foreword |
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iii | |
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List of Figures and Tables |
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ix | |
| Authors' Acknowledgments |
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x | |
| Publisher Acknowledgments |
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x | |
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1 | (16) |
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About this book: Its origins and aims |
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1 | (3) |
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4 | (1) |
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Defining the human services |
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4 | (2) |
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6 | (1) |
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Assumptions about legal knowledge |
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6 | (2) |
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Book structure: Finding material |
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8 | (3) |
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Positions reiterated and elaborated |
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11 | (6) |
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Part 1 Relationship between Human Service Practice, Law and Ethics |
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17 | (48) |
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2 Law and the Human Services: Together and Apart |
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19 | (24) |
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Client problems and beyond |
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20 | (3) |
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Integration: Who, what and why? |
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23 | (1) |
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Human service client, worker, and agency issues |
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24 | (4) |
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Intersection and overlap between law and human services |
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28 | (6) |
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Human services in a risk society |
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34 | (1) |
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Law and human services: An uneasy coexistence |
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35 | (8) |
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3 Law, Ethics, and Other Factors in Decision Making |
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43 | (22) |
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Integrating legal and other imperatives in human service practice |
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44 | (3) |
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The exercise of decision-making power and administrative law principles |
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47 | (4) |
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Influences on human service worker decision making |
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51 | (2) |
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These influences in interaction |
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53 | (6) |
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Making integrated decisions in practice |
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59 | (6) |
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Part 2 Legal Obligations, Rights, and Regulation of Human Service Workers |
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65 | (114) |
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4 Professional, Business, and Employment Matters |
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67 | (29) |
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Behind the scenes of service delivery |
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68 | (1) |
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68 | (6) |
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74 | (5) |
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79 | (1) |
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Contracts and the human services |
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80 | (4) |
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84 | (12) |
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96 | (27) |
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What does `managing information' mean? |
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97 | (2) |
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Interaction of human service practice, ethics and law |
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99 | (1) |
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Collecting (or acquiring) and amending personal information |
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100 | (1) |
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101 | (2) |
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103 | (1) |
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Permitting or denying access to information |
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104 | (1) |
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Legal imperatives to protect information |
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105 | (3) |
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Legal imperatives to disclose information or permit access to it |
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108 | (7) |
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Electronic and digital records and communications |
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115 | (1) |
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116 | (7) |
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6 Courts, Tribunals, and the Human Services |
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123 | (25) |
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124 | (1) |
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Courts, similar bodies, and dispute resolution |
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125 | (1) |
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Scope of human service activity in courts and tribunals |
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125 | (2) |
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127 | (1) |
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128 | (2) |
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Ombudsmen and complaints bodies |
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130 | (1) |
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Court processes, evidence, and witnesses |
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130 | (8) |
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Preparing court and tribunal reports |
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138 | (2) |
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140 | (2) |
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142 | (1) |
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Accompanying others attending court |
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143 | (5) |
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148 | (31) |
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149 | (1) |
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More than a legal duty of care |
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149 | (1) |
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Incompetence, mishaps, breaking the rules, and more |
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150 | (1) |
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Rules and standards of conduct in the human services |
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151 | (18) |
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Complaints and investigatory bodies |
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169 | (2) |
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A mosaic of expectations, risks and possible outcomes |
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171 | (8) |
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Part 3 Service Delivery: Diverse Populations and Jurisdictions |
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179 | (146) |
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181 | (28) |
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Introducing the criminal justice system |
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182 | (1) |
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Criminal law in Australia |
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182 | (1) |
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Assisting people charged with offences |
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183 | (3) |
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186 | (3) |
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Indigenous Australians and the criminal law |
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189 | (2) |
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Young people and the criminal law |
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191 | (2) |
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193 | (2) |
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Criminal law and family violence |
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195 | (14) |
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209 | (34) |
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An interdisciplinary perspective required |
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210 | (1) |
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Child protection in Australia |
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210 | (14) |
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Child protection proceedings |
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224 | (2) |
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226 | (1) |
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Family law and arrangements for children |
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227 | (5) |
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Family violence and family law |
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232 | (3) |
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235 | (2) |
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237 | (6) |
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243 | (31) |
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244 | (1) |
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245 | (2) |
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Complaints, review and appeal |
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247 | (4) |
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251 | (1) |
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252 | (6) |
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258 | (1) |
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Housing, homelessness and accommodation |
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259 | (15) |
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11 Diversity and Vulnerability |
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274 | (33) |
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Rights, needs and protections |
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275 | (7) |
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Facilitating social well-being through law |
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282 | (3) |
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Guardianship and administration |
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285 | (5) |
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290 | (4) |
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Refugees and asylum seekers |
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294 | (4) |
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Emerging matters of vulnerability, difference and the law |
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298 | (9) |
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12 Back to the Beginning while Facing the Future |
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307 | (18) |
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Contradictions and volatility in the big picture |
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307 | (3) |
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Implications for the human services |
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310 | (2) |
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In pursuit of confidence with law and justice partnerships |
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312 | (2) |
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Accomplished human service work and workers |
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314 | (3) |
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Appendix: Finding, Reading, and Citing Law |
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317 | (1) |
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Finding and reading an Act of Parliament |
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317 | (2) |
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319 | (1) |
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320 | (2) |
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Citing legislation and cases |
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322 | (3) |
| Index |
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325 | |
