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Introducing Microsoft Teams: Understanding the New Chat-Based Workspace in Office 365 1st ed. [Pehme köide]

  • Formaat: Paperback / softback, 323 pages, kõrgus x laius: 235x155 mm, kaal: 5212 g, 191 Illustrations, black and white; XX, 323 p. 191 illus., 1 Paperback / softback
  • Ilmumisaeg: 30-Jun-2018
  • Kirjastus: APress
  • ISBN-10: 1484235665
  • ISBN-13: 9781484235669
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  • Formaat: Paperback / softback, 323 pages, kõrgus x laius: 235x155 mm, kaal: 5212 g, 191 Illustrations, black and white; XX, 323 p. 191 illus., 1 Paperback / softback
  • Ilmumisaeg: 30-Jun-2018
  • Kirjastus: APress
  • ISBN-10: 1484235665
  • ISBN-13: 9781484235669
Gain industry best practices from planning to implementing Microsoft Teams and learn how to enable, configure, and integrate user provisioning, management, and monitoring. This book also covers troubleshooting Teams with step-by-step instructions and examples. Introducing Microsoft Teams gives you the comprehensive coverage you need to creatively utilize Microsoft Teams services.

The author starts by giving an introduction to Microsoft Teams and its architecture followed by optimizing the Teams experience where he describes how organizations can prepare for Teams and enhance existing services. He further shows you how to manage and control the Microsoft Teams experience along with its capabilities and enhancements. You’ll learn how to migrate from Skype for Business to Microsoft Teams with a step-by-step tutorial. Finally, you’ll get to grips with Teams troubleshooting and best practices.

This book has detailed coverage that helps you exploit every capability Microsoft Teams has to offer. It provides the answers you need and the insight that will make your journey from Skype for Business to Teams easier. 

What You Will Learn 
  • Enable guest access in Teams 
  • Provision and manage users in Teams 
  • Administrate Teams and channels
  • Optimize the Teams experience
  • Enable and configure Microsoft Teams
  • Prepare your network for Microsoft Teams and Office 365 services 
  • Migrate from Skype for Business to Microsoft Teams

Who This Book Is For

Unified communication administrators and IT support engineers who are currently supporting an existing unified communication platform such as Skype for Business (Lync). It would also help support engineers, new administrators, and consultant to start their journey with Teams. 

About the Author xiii
About the Technical Reviewers xv
Acknowledgments xvii
Introduction xix
Chapter 1 Introduction: Microsoft Teams 1(42)
Defining Microsoft Teams
1(1)
What Teams Brings to Your Organization
2(8)
Having Conversations and Chats
3(1)
Using Teams Calls and Meetings
4(1)
Using Teams for Teamwork
5(3)
Customizing Teams
8(1)
Keeping Everything Secure
9(1)
License Requirements for Teams
10(3)
SharePoint, OneDrive, and Exchange Interaction
13(3)
Azure Active Directory
13(1)
Single Sign-on in Teams
13(1)
Exchange Online
14(1)
SharePoint Online
15(1)
OneDrive for Business
15(1)
Teams Client Availability and Usage
16(4)
Web Client
16(2)
Desktop Client
18(1)
Mac Client
19(1)
Mobile Apps
19(1)
Managing Teams Client Updates
20(1)
Microsoft Teams Architecture
20(11)
Teams Client Architecture
20(1)
Logical Architecture of Teams Conversations
21(10)
Security and Compliance
31(6)
Enabling Information Protection
32(1)
Using Information Protection Flow
32(1)
Auditing and Reporting
33(2)
Compliance Content Search
35(2)
eDiscovery in Teams
37(1)
Legal Hold
37(1)
Authentication
37(5)
Cloud Identity
38(1)
Synchronized Identity
38(1)
Federated Identity
39(2)
Signing in to Teams
41(1)
Summary
42(1)
Chapter 2 Optimizing the Teams Experience 43(48)
Enabling and Configuring Microsoft Teams
43(26)
Tenant-wide Settings
46(13)
Creating Teams
59(2)
Controlling the Creation of Teams
61(8)
Preparing Your Organization for Teams
69(7)
Network Requirements
71(1)
Bandwidth Requirements
72(1)
Additional Network Considerations
73(3)
Enhancing Productivity with Bots
76(11)
Making T-Bot a Favorite?
78(1)
Disabling T-Bot
78(1)
Discovering Bots That Have Been Added
79(3)
Adding a Bot to Your Team
82(1)
Using Custom Bots
83(3)
Adding a Custom Bot
86(1)
Deploying and Updating Clients
87(1)
Performing Bulk Deployment
87(3)
Microsoft Teams Client Rollout Using MSI
88(2)
Summary
90(1)
Chapter 3 Managing and Controlling the Teams Experience 91(58)
Provisioning and Managing Users
91(4)
Enabling User Access
92(2)
Disabling User Access
94(1)
Administration of Teams and Channels
95(18)
Creating a Team
96(4)
Integrating Teams with an Office 365 Group
100(1)
Understanding Channels
100(2)
Using a Channel Effectively
102(2)
Having a Video Meeting
104(1)
Scheduling a Meeting
105(1)
Working with Tabs in a Channel
106(7)
Managing and Controlling Teams via Custom Policies
113(1)
Managing Guest Access
113(14)
Understanding Subscription Requirements
114(1)
Enabling Guest Access in Teams
115(3)
Accessing Teams as a Guest
118(1)
Understanding Guest Access Authorization
118(2)
Identifying Teams with Added Guests
120(1)
Enabling External Access in Azure AD
121(2)
Enabling Guest Access in an Office 365 Group
123(2)
Using Team-Owner-Specific Control
125(2)
Using PowerShell to Manage the Teams Experience
127(20)
Connect to Microsoft Teams PowerShell
128(3)
Add-TeamUser
131(1)
Disconnect-MicrosoftTeams
132(1)
Get-Team
132(2)
Get-TeamChannel
134(1)
Get-TeamFunSettings
134(1)
Get-TeamGuestSettings
134(1)
Get-TeamHelp
135(1)
Get-TeamMemberSettings
135(1)
Get-TeamMessagingSettings
135(1)
Get-TeamUser
136(1)
New-Team
136(1)
New-TeamChannel
137(1)
Remove-Team
138(1)
Remove-TeamChannel
138(1)
Remove-TeamUser
139(1)
Set-Team
139(1)
Set-TeamChannel
140(1)
Remove-TeamUser
141(1)
Set-Team
141(1)
Set-TeamChannel
142(1)
Set-TeamFunSettings
143(1)
Set-TeamGuestSettings
144(1)
Set-TeamMemberSettings
144(1)
Set-TeamMessagingSettings
145(1)
Set-TeamPicture
146(1)
Summary
147(2)
Chapter 4 Teams Capabilities and Enhancement 149(44)
Audio Conferencing
149(15)
Understanding the Need for Audio Conferencing
151(1)
Meeting Licensing Requirements
152(1)
Understanding Communications Credits
153(2)
Setting Up Audio Conferencing
155(5)
Managing Audio Conference Settings
160(3)
Scheduling Audio Conference Meetings
163(1)
A/V Call Setup and Media Flow
164(6)
Using Interactive Connectivity Establishment
164(2)
Understanding Connectivity
166(1)
Understanding NAT
167(1)
Understanding Call Setup
168(2)
Teams Connectors and Customization
170(6)
Adding Connectors
171(2)
Creating Custom Webhooks
173(2)
Registering a Connector
175(1)
Built-in and Custom Tabs
176(5)
Adding Tabs to a Channel
176(3)
Updating or Removing a Microsoft Teams Tab
179(2)
Microsoft Teams for Education Sector
181(9)
Creating a Class in Microsoft Teams
183(3)
Using Teams for Teachers
186(2)
Using Professional Learning Communities
188(2)
Summary
190(3)
Chapter 5 Journey from Skype for Business to Microsoft Teams 193(44)
Journey from Skype for Business to Microsoft Teams
194(2)
Optimizing the Existing Skype for Business Environment for Microsoft Teams
196(9)
Start with Network Validation
197(2)
Implement Quality of Service for Microsoft Teams
199(6)
Migration Path from Skype for Business to Microsoft Teams
205(15)
Path 1: Skype for Business On-Premises to Microsoft Teams
206(4)
Path 2: Skype for Business Online to Microsoft Teams
210(10)
Piloting Teams Alongside Skype for Business
220(5)
Microsoft Teams Pilot
221(1)
Test Plan
222(3)
Evaluation for Go-Forward Plan
225(1)
Driving Microsoft Teams User Adoption
225(4)
Microsoft Teams Chat/Conversations
227(1)
Microsoft Teams Meeting
228(1)
Microsoft Teams Calling
228(1)
Microsoft Teams Roadmap
229(6)
Summary
235(2)
Chapter 6 Microsoft Teams Troubleshooting 237(78)
Understanding Microsoft Teams Basic Troubleshooting
238(7)
Microsoft Teams Client Settings
239(2)
Sending Feedback
241(1)
Refreshing Microsoft Teams to Show Current Information
242(1)
Starting or Quitting the Teams Client
243(1)
Recovering from a Teams App Crash
244(1)
Microsoft Teams Mobile Client Troubleshooting
245(2)
Signing in to Microsoft Teams
247(4)
Understanding Modern Authentication
248(1)
Signing in to Teams Mobile Apps
249(2)
Gathering Teams Diagnostic Logs and Analysis
251(19)
Microsoft Teams Desktop and Mac Client Logs
251(3)
Microsoft Teams Mobile Client
254(2)
Microsoft Teams Web Client
256(1)
Reading Microsoft Teams Client Logs
257(2)
IP Address and Port Requirements
259(11)
Microsoft Teams Common Troubleshooting Scenarios
270(16)
Microsoft Teams Sign-in and Authentication Troubleshooting
271(5)
Unable to See Teams Meeting/No Meeting in Teams
276(1)
Troubleshooting Guest Access in Microsoft Teams
276(8)
One-to-One Audio/Video Calling Issue in Microsoft Teams
284(1)
Microsoft Teams Meeting Join Failed
285(1)
Tips and Tricks for Microsoft Teams
286(14)
Schedule a Teams Meeting by Using Outlook Calendar
286(2)
Schedule a Meeting by Using the Teams Client
288(1)
Tag People to Get Your Message Noticed
289(1)
Tag your Teams as Favorite Teams
290(1)
Speed Up your Teams Use by Using Keyboard Shortcuts
291(1)
Make Collaborating on Files a Breeze
292(1)
It's All About Meme
292(2)
Ask Teams-Related Questions to T-Bot
294(1)
Always Be in the Know with Notifications
295(1)
Use Microsoft Teams on Mobile to Be More Responsive
296(1)
Marking Chats as Important Can Help Your Topic Stand Out
297(2)
Connect Your Team with Connectors
299(1)
Stay in the Loop with Activity Alerts
299(1)
Teams Monitoring, Reporting, and Analytics
300(5)
Microsoft Teams Service Health Checks
300(1)
Call Quality Dashboard
301(4)
Audit Logs for Microsoft Teams Events
305(2)
Future Problem Solving: Microsoft Teams and Skype for Business Admin Center Tool
307(6)
Summary
313(2)
Glossary 315(2)
Index 317
Balu Ilag is a five times Microsoft MVP, MCSE: Communication and MCITP certified professional. He has been working as a consultant with over 12 years of experience working with Microsoft Unified Communication solutions including OCS, Lync and Skype for Business. He also authors administrative blog on Unified Communication and has participated in writing Getting Started with Microsoft Teams book and multiple admin guide for Microsoft TechNet Gallery.