Together, the two books in this boxed set offer comprehensive, authoritative guidance for telecom engineers facing the challenge of delivering voice over the Internet. At one special price, professionals get Internet Telephony, Uyless Black's outstanding overview of Internet voice and mixed-media services, as well as Black's completely updated Voice Over IP, Second Edition, which offers up-to-the-minute coverage of VoIP protocols and techniques -- including QoS, TRIP, and IP/SS7 interworking. Internet Telephony brings together coverage of all key tools and protocols for Internet-based call processing. Black begins with an overview of basic telephony call processing, focusing on differences between circuit-switched and packet-based networks. He explores each major Internet telephony standard and protocol for mixed-media transmissions, with special attention to telephony routing. In Voice Over IP, Second Edition, Black reviews new approaches for achieving QoS in voice traffic, offers in-depth coverage of Cisco QoS standards for voice networks, offers updated coverage of signaling, walks through the configuration of IP-based call centers, and presents one of the first detailed explanations of the new TRIP standard.
