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Leading and Managing in Nursing 5th Revised edition [Pehme köide]

  • Formaat: Paperback / softback, 672 pages, kõrgus x laius: 240x197 mm
  • Ilmumisaeg: 17-Oct-2013
  • Kirjastus: Mosby
  • ISBN-10: 0323241832
  • ISBN-13: 9780323241830
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  • Formaat: Paperback / softback, 672 pages, kõrgus x laius: 240x197 mm
  • Ilmumisaeg: 17-Oct-2013
  • Kirjastus: Mosby
  • ISBN-10: 0323241832
  • ISBN-13: 9780323241830
Teised raamatud teemal:
Leading and Managing in Nursing, 5th Edition - Revised Reprint by Patricia Yoder-Wise successfully blends evidence-based guidelines with practical application. This revised reprint has been updated to prepare you for the nursing leadership issues of today and tomorrow, providing just the right amount of information to equip you with the tools you need to succeed on the NCLEX and in practice. Content is organized around the issues that are central to the success of professional nurses in todays constantly changing healthcare environment, including patient safety, workplace violence, consumer relationships, cultural diversity, resource management, and many more.Merges theory, research, and practical application for an innovative approach to nursing leadership and management.Practical, evidence-based approach to todays key issues includes patient safety, workplace violence, team collaboration, delegation, managing quality and risk, staff education, supervision, and managing costs and budgets.Easy-to-find boxes, a full-color design, and new photos highlight key information for quick reference and effective study.Research and Literature Perspective boxes summarize timely articles of interest, helping you apply current research to evidence-based practice.Critical thinking questions in every chapter challenge you to think critically about chapter concepts and apply them to real-life situations.Chapter Checklists provide a quick review and study guide to the key ideas in each chapter, theory boxes with pertinent theoretical concepts, a glossary of key terms and definitions, and bulleted lists for applying key content to practice.NEW! Three new chapters - Safe Care: The Core of Leading and Managing, Leading Change, and Thriving for the Future - emphasize QSEN competencies and patient safety, and provide new information on strategies for leading change and what the future holds for leaders and managers in the nursing profession.UPDATED! Fresh content and updated references are incorporated into many chapters, including Leading, Managing and Following; Selecting, Developing and Evaluating Staff; Strategic Planning, Goal Setting, and Marketing; Building Teams Through Communication and Partnerships; and Conflict: The Cutting Edge of Change. Need to Know Now bulleted lists of critical points help you focus on essential research-based information in your transition to the workforce.Current research examples in The Evidence boxes at the end of each chapter illustrate how to apply research to practice.Revised Challenge and Solutions case scenarios present real-life leadership and management issues youll likely face in todays health care environment.
Part 1 Core Concepts
Overview
1 Leading, Managing, and Following,
3(22)
Michael R. Bleich
Introduction,
4(2)
Personal Attributes Needed to Lead, Manage, and Follow,
6(1)
Theory Development in Leading, Managing, and Following,
7(5)
The Promise of Complexity Theory,
12(2)
Tasks of Leading, Managing, and Following,
14(6)
Leading, Managing, and Following in a Diverse Organization,
20(5)
2 Patient Safety,
25(13)
Patricia S. Yoder-Wise
Introduction,
26(1)
The Classic Reports and Emerging Supports,
26(2)
The Institute of Medicine Reports on Quality,
28(2)
Agency for Healthcare Research and Quality,
30(1)
The National Quality Forum,
31(1)
Accrediting Bodies (TJC and DNV),
32(1)
Qsen Institute,
32(1)
Magnet Recognition Program®,
32(1)
Institute for Healthcare Improvement,
32(1)
Meaning for Leading and Managing in Nursing,
33(2)
Conclusion,
35(3)
3 Developing the Role of Leader,
38(17)
Michael L. Evans
What Is a Leader?,
39(2)
The Practice of Leadership,
41(2)
Leadership Development,
43(2)
Developing Leaders in the Emerging Workforce,
45(2)
Surviving and Thriving as a Leader,
47(1)
The Nurse as Leader,
48(7)
4 Developing the Role of Manager,
55(15)
Angela L. Stalbaum
Ana M. Valadez
Introduction,
56(1)
The Management Role,
57(2)
Consuming Research,
59(1)
Mentoring,
60(1)
Organizational Culture,
60(1)
Day-to-Day Management Challenges,
61(1)
Managing Healthcare Settings,
61(2)
Managing Resources,
63(1)
Managed Care,
64(1)
Case Management,
64(1)
Informatics,
64(1)
Budgets,
65(1)
Quality Indicators,
65(1)
Professionalism,
65(5)
Context
5 Legal and Ethical Issues,
70(30)
Ginny Wacker Guido
Introduction,
71(1)
Professional Nursing Practice,
72(3)
Liability: Personal, Vicarious, and Corporate,
75(1)
Causes of Malpractice for Nurse Managers,
76(5)
Protective and Reporting Laws,
81(1)
Informed Consent,
81(3)
Privacy and Confidentiality,
84(1)
Policies and Procedures,
85(1)
Employment Laws,
85(6)
Professional Nursing Practice: Ethics,
91(9)
6 Making Decisions and Solving Problems,
100(18)
Rose Aguilar Welch
Introduction,
101(1)
Definitions,
101(1)
Decision Making,
102(7)
Problem Solving,
109(9)
7 Healthcare Organizations,
118(21)
Mary E. Mancini
Introduction,
119(1)
Characteristics and Types of Organizations,
119(10)
Forces That Influence Healthcare Organizations,
129(3)
A Theoretical Perspective
132(1)
Nursing Role and Function Changes
133(6)
8 Understanding and Designing Organizational Structures,
139(20)
Mary E. Mancini
Introduction,
140(1)
Mission,
141(1)
Vision,
142(1)
Philosophy,
142(1)
Organizational Culture,
142(1)
Factors Influencing Organizational Development,
143(2)
Characteristics of Organizational Structures,
145(1)
Bureaucracy,
146(2)
Types of Organizational Structures,
148(5)
Analyzing Organizations,
153(1)
Emerging Fluid Relationships,
153(6)
9 Cultural Diversity in Health Care,
159(18)
Karen A. Esquibel
Dorothy A. Otto
Introduction
160(2)
Meaning of Diversity in the Organization
162(2)
Concepts and Principles,
164(4)
Individual and Societal Factors,
168(2)
Dealing Effectively with Cultural Diversity,
170(2)
Implications in the Workplace,
172(5)
10 Power, Politics, and Influence,
177(22)
Karen Kelly
Introduction,
178(1)
History,
178(2)
Focus on Power,
180(2)
Empowerment,
182(3)
Personal Power Strategies,
185(3)
Exercising Power anti Influence in the Workplace and Other Organizations: Shaping Policy,
188(11)
Part 2 Managing Resources
11 Caring, Communicating, and Managing with Technology,
199(31)
Janis B. Smith
Cheri Hunt
Introduction,
200(1)
Types of Technologies,
201(5)
Information Systems,
206(4)
Communication Technology,
210(1)
Informatics,
210(3)
Evidence-Based Practice,
213(2)
Patient Safety,
215(1)
Impact of Clinical Information Systems,
216(1)
Safely Implementing Health Information Technology,
217(2)
Future Trends and Professional Issues,
219(6)
Summary,
225(5)
12 Managing Costs and Budgets,
230(21)
Trudi B. Stafford
Introduction,
231(1)
What Escalates Healthcare Costs?,
232(1)
How Is Health Care Financed?,
233(1)
Reimbursement Methods,
234(1)
The Changing Healthcare Economic Environment,
235(1)
What Does-This Mean for Nursing Practice?,
236(1)
Why Is Profit Necessary?,
236(1)
Cost-Conscious Nursing Practices,
237(4)
Budgets,
241(1)
Types of Budgets,
241(3)
The Budgeting Process,
244(2)
Managing the Unit-Level Budget,
246(5)
13 Care Delivery Strategies,
251(23)
Susan Sportsman
Introduction,
252(1)
Case Method (Total Patient Care),
252(1)
Functional Nursing,
253(2)
Team Nursing,
255(2)
Primary Nursing,
257(4)
Nursing Case Management,
261(1)
Clinical Pathways,
262(1)
Care Strategies' That Influence Care Delivery,
263(1)
Differentiated Nursing Practice,
264(3)
Transforming Care at the Bedside,
267(1)
Conclusions,
268(6)
14 Staffing and Scheduling,
274(21)
Susan Sportsman
Introduction,
275(1)
The Staffing Process,
276(9)
Forecasting Unit Staffing Requirements,
285(2)
Scheduling,
287(2)
Evaluating Unit Staffing and Productivity,
289(3)
Summary,
292(3)
15 Selecting, Developing, and Evaluating Staff,
295(16)
Diane M. Twedell
Introduction,
296(1)
Role Concepts and the Position Description,
296(1)
Selecting Staff,
297(2)
Developing Staff,
299(1)
Performance Appraisals,
300(2)
Performance Appraisal Tools,
302(9)
Part 3 Changing The Status Quo
16 Strategic Planning, Goal-Setting, and Marketing,
311(14)
Mary Ellen Clyne
Strategic Planning,
312(6)
Marketing,
318(7)
17 Leading Change,
325(20)
Mary Ann T. Donohue
Introduction,
326(1)
Context of the Change Environment,
326(1)
Planned Change Using Linear Approaches,
327(3)
Nonlinear Change: Chaos and Learning Organization Theories,
330(1)
Major Change-Management Functions,
331(2)
Responses to Change,
333(2)
Strategies,
335(3)
Roles and Functions of Change Agents and Followers
338(2)
Principles,
340(5)
18 Building Teams Through Communication and Partnerships,
345(27)
Karren Kowalski
Introduction,
346(1)
Groups and Teams,
346(2)
Generational Differences,
348(1)
Communicating Effectively,
349(4)
Key Concepts of Teams,
353(2)
Tools and Issues That Support Teams,
355(1)
Positive Communication Model,
356(3)
Qualities of a Team Player,
359(1)
Creating Synergy,
360(2)
Interdisciplinary/Interprofessional Teams,
362(1)
The Value bf Team-Building,
363(1)
Managing Emotions,
364(1)
Reflective Practice,
365(1)
The Role of Leadership,
366(6)
19 Collective Action,
372(17)
Denise K. Gormley
Introduction,
373(3)
Governance,
376(9)
Conclusion,
385(4)
20 Managing Quality, and Risk,
389(21)
Victoria N. Folse
Introduction,
390(1)
Quality Management in Health Care,
390(1)
Benefits of Quality Management,
391(1)
Planning for Quality Management,
391(1)
Evolution of Quality Management,
391(1)
Quality Management Principles,
392(3)
The Quality Improvement Process,
395(7)
Quality Assurance,
402(1)
Risk Management,
403(7)
21 Translating Research into Practice,
410(29)
Margarete Lieb Zalon
Introduction,
411(2)
Research Utilization,
413(3)
Evidence-Based Practice,
416(1)
Practice-Based Evidence,
417(1)
Diffusion of Innovations,
418(3)
Translating Research into Practice,
421(2)
Evaluating Evidence,
423(3)
Organizational Strategies,
426(2)
Issues for Nurse Leaders and Managers,
428(11)
Part 4 Interpersonal And Personal Skills
Interpersonal
22 Consumer Relationships,
439(25)
Margarete Lieb Zalon
Introduction,
440(1)
Relationships,
441(3)
Service,
444(4)
Advocacy,
448(4)
Teaching,
452(3)
Leadership,
455(9)
23 Conflict: The Cutting Edge of Change,
464(18)
Victoria N. Folse
Introduction,
465(1)
Types of Conflict,
466(1)
Stages of Conflict,
467(1)
Categories of Conflict,
468(1)
Modes of Conflict Resolution,
469(5)
Differences of Conflict-Handling Styles Among Nurses,
474(1)
The Role of the Leader,
475(2)
Managing Lateral Violence and Bullying,
477(5)
24 Managing Personal/Personnel Problems,
482(15)
Karren Kowalski
Introduction,
483(1)
Personal/Personnel Problems,
483(8)
Documentation,
491(1)
Progressive Discipline,
491(1)
Termination,
492(1)
Conclusion,
493(4)
25 Workplace Violence and Incivility,
497(23)
Crystal J. Wilkinson
Introduction,
498(4)
Prevention Strategies,
502(2)
Horizontal Violence: The Threat From Within,
504(4)
Developing a Safety Plan,
508(7)
Summary,
515(5)
26 Delegation: An Art of Professional Practice,
520(17)
Patricia S. Yoder-Wise
Introduction,
521(1)
Historical Perspective,
521(1)
Definition,
522(3)
A Framework for, Delegation,
525(2)
Assignment Versus Delegation,
527(1)
Importance of Delegating,
528(1)
Legal Authority to Delegate,
529(1)
Selecting the Delegatee,
529(1)
Supervising the Delegatee,
529(1)
Delegation Decision Making,
530(2)
Delegation-Process Challenges,
532(1)
Charge Nurses,
533(1)
Integrated Care,
533(1)
Conclusion,
533(4)
Personal
27 Role Transition,
537(14)
Diane M. Twedell
Introduction,
538(1)
Types of Roles,
538(2)
Roles: The ABCs of Understanding Roles
540(2)
Role Transition Process,
542(1)
Strategies to Promote Role Transition,
542(5)
From Role Transition to Role Triumph,
547(1)
Summary,
547(4)
28 Self-Management: Stress and Time,
551(21)
Catherine A. Hill
Introduction,
552(1)
Understanding Stress,
552(1)
Sources of Job Stress,
553(4)
Management of Stress,
557(3)
Resolution of Stress,
560(2)
Management of Time,
562(5)
Meeting Management,
567(1)
Summary,
568(4)
29 Managing Your Career,
572(25)
Debra Hagler
Introductions
573(1)
A Framework,
573(4)
Career Development,
577(1)
Career Marketing Strategies,
578(4)
Data Assembly for Professional Portfolios,
582(3)
Professional Development,
585(1)
Academic and Continuing Education,
586(2)
Certification,
588(1)
Professional Associations,
589(1)
A Model for Involvement,
590(7)
Future
30 Thriving for the Future,
597(10)
Patricia S. Yoder-Wise
Introduction,
598(1)
Leadership Demands for the Future,
598(1)
Leadership Strengths for the Future,
599(1)
Visioning,
600(1)
Shared Visions,
601(1)
Projections for the Futures
602(2)
Implications,
604(1)
Conclusion,
604(3)
Illustration Credits, 607(1)
Glossary, 608