Part 1: Core Concepts |
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1 Leading, Managing, and Following, |
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2 | (21) |
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3 | (1) |
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Differentiating Leading, Managing, and Following, |
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4 | (2) |
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Traditional and Emerging Leadership and Management Roles, |
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6 | (1) |
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Emotional Intelligence Development for Professional Practice, |
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7 | (1) |
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Theory Development in Leading, Managing, and Following, |
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7 | (1) |
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Complexity Science Takes Hold, |
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8 | (5) |
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Tasks of Leading, Managing, and Following, |
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13 | (5) |
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Leading, Managing, and Following in a Diverse Organization, |
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18 | (1) |
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19 | (4) |
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2 Safe Care: The Core of Leading and Managing, |
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23 | (11) |
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24 | (1) |
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The Classic Reports and Emerging Supports, |
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24 | (1) |
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The Institute of Medicine Reports on Quality, |
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24 | (3) |
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Agency for Healthcare Research and Quality, |
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27 | (1) |
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The National Quality Forum, |
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28 | (1) |
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28 | (1) |
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The Det Norske Veritas/National Integrated Accreditation for Healthcare OrganizationsSM, |
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28 | (1) |
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Magnet Recognition Program®, |
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29 | (1) |
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Institute for Healthcare Improvement, |
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29 | (1) |
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Quality and Safety Education for Nurses, |
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29 | (1) |
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Meaning for Leading and Managing in Nursing, |
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30 | (1) |
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31 | (3) |
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3 Developing the Role of Leader, |
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34 | (17) |
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35 | (1) |
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35 | (2) |
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The Practice of Leadership, |
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37 | (3) |
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40 | (2) |
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Developing Leaders in the Emerging Workforce, |
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42 | (1) |
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Surviving and Thriving as a Leader, |
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43 | (2) |
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45 | (3) |
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48 | (3) |
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4 Developing the Role of Manager, |
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51 | (19) |
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52 | (1) |
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The Definition of Management, |
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53 | (3) |
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Nurse Manager Role and the Intergenerational Workforce, |
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56 | (2) |
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58 | (1) |
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59 | (1) |
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60 | (1) |
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Day-to-Day Management Challenges, |
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60 | (1) |
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Managing Work Complexity and Stress, |
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61 | (2) |
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63 | (1) |
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63 | (1) |
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64 | (1) |
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64 | (1) |
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64 | (1) |
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65 | (1) |
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65 | (1) |
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66 | (4) |
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5 Legal and Ethical Issues, |
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70 | (30) |
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71 | (1) |
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Professional Nursing Practice, |
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71 | (4) |
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Liability: Personal, Vicarious, and Corporate, |
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75 | (1) |
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Causes of Malpractice for Nurse Managers, |
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76 | (4) |
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Protective and Reporting Laws, |
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80 | (1) |
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81 | (2) |
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Privacy and Confidentiality, |
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83 | (1) |
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84 | (1) |
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85 | (6) |
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Patient Protection and Affordable Care Act and Health Care and Education Reconciliation Act, |
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91 | (1) |
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Professional Nursing Practice: Ethics, |
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91 | (5) |
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96 | (4) |
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6 Making Decisions and Problem Solving, |
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100 | (18) |
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101 | (1) |
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Differentiation of Decision Making and Problem Solving, |
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101 | (1) |
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102 | (7) |
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109 | (5) |
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114 | (4) |
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7 Healthcare Organizations, |
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118 | (18) |
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119 | (1) |
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Characteristics and Types of Organizations, |
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119 | (10) |
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Forces that Influence Healthcare Organizations, |
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129 | (2) |
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A Theoretical Perspective, |
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131 | (1) |
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Nursing Role and Function Changes, |
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132 | (1) |
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133 | (3) |
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8 Understanding and Designing Organizational Structures, |
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136 | (17) |
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137 | (1) |
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138 | (1) |
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139 | (1) |
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139 | (1) |
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139 | (1) |
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Factors Influencing Organizational Development, |
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140 | (1) |
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Characteristics of Organizational Structures, |
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141 | (1) |
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142 | (3) |
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Types of Organizational Structures, |
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145 | (5) |
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Emerging Fluid Relationships, |
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150 | (1) |
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150 | (3) |
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9 Cultural Diversity in Health Care, |
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153 | (14) |
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154 | (1) |
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154 | (2) |
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156 | (1) |
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National and Global Directives, |
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157 | (1) |
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157 | (1) |
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158 | (1) |
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Meaning of Diversity in the Organization, |
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159 | (1) |
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Cultural Relevance in the Workplace, |
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160 | (1) |
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Individual and Societal Factors, |
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161 | (1) |
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Dealing Effectively with Cultural Diversity, |
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162 | (2) |
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Implications in the Workplace, |
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164 | (1) |
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164 | (3) |
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10 Power, Politics, and Influence, |
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167 | (19) |
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168 | (1) |
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168 | (1) |
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Into the Twenty-First Century, |
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169 | (1) |
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Policy, Power, and Activism, |
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169 | (1) |
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170 | (1) |
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171 | (1) |
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Personal Power Strategies, |
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172 | (4) |
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Exercising Power and Influence in the Workplace and Other Organizations, |
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176 | (5) |
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181 | (5) |
Part 2: Managing Resources |
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11 Caring, Communicating, and Managing with Technology, |
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186 | (25) |
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187 | (1) |
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188 | (5) |
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193 | (5) |
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Communication Technology, |
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198 | (1) |
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198 | (1) |
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199 | (1) |
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Impact of Clinical Information Systems, |
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200 | (1) |
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Safely Implementing Health Information Technology, |
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201 | (2) |
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Future Trends and Professional Issues, |
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203 | (3) |
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206 | (5) |
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12 Managing Costs and Budgets, |
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211 | (21) |
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212 | (1) |
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What Escalates Healthcare Costs?, |
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212 | (2) |
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How is Health Care Financed?, |
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214 | (1) |
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Healthcare Reimbursement, |
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214 | (2) |
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The Changing Healthcare Economic Environment, |
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216 | (1) |
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What Does this Mean for Nursing Practice?, |
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217 | (1) |
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Why is Profit Necessary?, |
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217 | (1) |
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Cost-Conscious Nursing Practices, |
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218 | (4) |
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222 | (1) |
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222 | (3) |
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225 | (2) |
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Managing the Unit-Level Budget, |
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227 | (1) |
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228 | (4) |
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13 Care Delivery Strategies, |
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232 | (23) |
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233 | (1) |
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Case Method (Total Patient Care), |
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233 | (1) |
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234 | (2) |
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236 | (2) |
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238 | (3) |
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241 | (2) |
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243 | (2) |
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Differentiated Nursing Practice, |
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245 | (2) |
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Transforming Care at the Bedside, |
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247 | (2) |
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249 | (1) |
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Interprofessional Education and Collaboration, |
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249 | (1) |
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249 | (6) |
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14 Staffing and Scheduling, |
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255 | (24) |
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256 | (1) |
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256 | (2) |
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258 | (1) |
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Evaluation of Effective Staffing, |
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259 | (8) |
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Organizational Factors that Affect Staffing Plans, |
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267 | (3) |
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270 | (2) |
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Evaluating Unit Staffing and Productivity, |
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272 | (3) |
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275 | (4) |
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15 Selecting, Developing, and Evaluating Staff, |
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279 | (12) |
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280 | (1) |
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Role Concepts and the Position Description, |
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280 | (1) |
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281 | (2) |
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283 | (1) |
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284 | (2) |
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Performance Appraisal Methods, |
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286 | (1) |
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Performance Appraisal Environment, |
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287 | (1) |
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288 | (3) |
Part 3: Changing The Status Quo |
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16 Strategic Planning, Goal-Setting, and Marketing, |
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291 | (14) |
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292 | (1) |
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292 | (6) |
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298 | (3) |
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301 | (4) |
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305 | (16) |
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306 | (1) |
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306 | (1) |
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307 | (2) |
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309 | (4) |
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313 | (1) |
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314 | (4) |
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318 | (3) |
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18 Building Teams Through Communication and Partnerships, |
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321 | (25) |
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322 | (1) |
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322 | (2) |
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Generational Differences, |
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324 | (1) |
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Communicating Effectively, |
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325 | (2) |
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327 | (3) |
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Tools and Issues that Support Teams, |
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330 | (1) |
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Positive Communication Model, |
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331 | (3) |
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Qualities of a Team Player, |
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334 | (1) |
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335 | (2) |
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Interdisciplinary/Interprofessional Teams, |
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337 | (1) |
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The Value of Team-Building, |
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338 | (1) |
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339 | (1) |
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340 | (1) |
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341 | (1) |
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342 | (4) |
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19 Workforce Engagement and Collective Action, |
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346 | (15) |
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347 | (1) |
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347 | (3) |
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350 | (4) |
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354 | (3) |
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357 | (4) |
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20 Managing Quality and Risk, |
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361 | (22) |
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362 | (1) |
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Quality Management in Health Care, |
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362 | (1) |
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Benefits of Quality Management, |
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363 | (1) |
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Planning for Quality Management, |
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363 | (1) |
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Evolution of Quality Management, |
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363 | (1) |
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Quality Management Principles, |
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364 | (3) |
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The Quality Improvement Process, |
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367 | (8) |
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375 | (1) |
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375 | (3) |
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378 | (1) |
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379 | (4) |
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21 Translating Research into Practice, |
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383 | (26) |
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384 | (2) |
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From Using Research to Evidence-Based Practice, |
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386 | (1) |
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Development of Evidence-Based Practice, |
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387 | (2) |
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Comparative Effectiveness Research, |
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389 | (1) |
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390 | (1) |
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Participatory Action Research, |
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390 | (1) |
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390 | (1) |
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Diffusion of Innovations, |
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391 | (3) |
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Translating Research into Practice, |
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394 | (1) |
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395 | (3) |
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Organizational Strategies, |
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398 | (2) |
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Issues for Nurse Leaders and Managers, |
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400 | (3) |
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403 | (6) |
Part 4: Interpersonal And Personal Skills |
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22 Consumer Relationships, |
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409 | (22) |
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410 | (2) |
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412 | (3) |
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415 | (5) |
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420 | (3) |
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423 | (1) |
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424 | (2) |
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426 | (5) |
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23 Conflict: The Cutting Edge of Change, |
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431 | (19) |
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432 | (1) |
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433 | (1) |
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434 | (2) |
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436 | (1) |
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Modes of Conflict Resolution, |
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436 | (5) |
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Differences of Conflict-Handling Styles Among Nurses, |
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441 | (1) |
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442 | (2) |
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Managing Lateral Violence and Bullying, |
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444 | (1) |
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445 | (5) |
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24 Managing Personal/Personnel Problems, |
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450 | (14) |
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451 | (1) |
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Personal/Personnel Problems, |
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451 | (8) |
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459 | (1) |
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459 | (1) |
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460 | (1) |
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461 | (3) |
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25 Workplace Violence and Incivility, |
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464 | (21) |
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465 | (1) |
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Defining Workplace Violence and Incivility, |
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465 | (1) |
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465 | (1) |
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The Cost of Workplace Violence, |
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466 | (1) |
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Ensuring a Safe Workplace, |
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466 | (1) |
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467 | (1) |
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468 | (2) |
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Horizontal Violence: The Threat from Within, |
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470 | (5) |
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Developing a Safety Plan, |
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475 | (6) |
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481 | (4) |
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26 Delegation: An Art of Professional Nursing Practice, |
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485 | (21) |
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486 | (1) |
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486 | (2) |
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488 | (5) |
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A Framework for Delegation, |
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493 | (3) |
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Assignment Versus Delegation, |
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496 | (1) |
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Importance of Delegating, |
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496 | (1) |
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Legal Authority to Delegate, |
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497 | (1) |
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498 | (1) |
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Supervising the Delegatee, |
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498 | (1) |
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Delegation Decision Making, |
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499 | (2) |
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Challenges Related to the Delegation Process, |
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501 | (1) |
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502 | (1) |
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502 | (4) |
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506 | (12) |
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507 | (1) |
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507 | (1) |
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507 | (1) |
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Roles: The ABCs of Understanding Roles, |
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508 | (1) |
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509 | (2) |
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Strategies to Promote Role Transition, |
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511 | (4) |
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From Role Transition to Role Triumph, |
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515 | (1) |
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515 | (3) |
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28 Self-Management: Stress and Time, |
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518 | (26) |
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519 | (1) |
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520 | (1) |
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520 | (5) |
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525 | (5) |
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530 | (3) |
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533 | (5) |
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538 | (1) |
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539 | (1) |
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540 | (4) |
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544 | (22) |
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545 | (1) |
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545 | (3) |
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548 | (1) |
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Career Marketing Strategies, |
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549 | (6) |
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Professional Development, |
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555 | (1) |
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Academic and Continuing Education, |
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556 | (3) |
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559 | (1) |
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Professional Associations, |
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559 | (1) |
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560 | (3) |
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563 | (3) |
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30 Thriving for the Future, |
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566 | |
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567 | (1) |
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Leadership Demands for the Future, |
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567 | (1) |
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Leadership Strengths for the Future, |
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568 | (1) |
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569 | (1) |
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The Wise Forecast Model©, |
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570 | (1) |
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571 | (1) |
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Projections for the Future, |
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571 | (2) |
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573 | (1) |
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573 | |