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Leading and Managing in Nursing 6th edition [Pehme köide]

(Texas Tech University Health Sciences Center, Lubbock, Texas)
  • Formaat: Paperback / softback, 632 pages, kõrgus x laius: 235x191 mm, kaal: 930 g, Approx. 135 illustrations (135 in full color); Illustrations
  • Ilmumisaeg: 17-Oct-2014
  • Kirjastus: Mosby
  • ISBN-10: 0323185770
  • ISBN-13: 9780323185776
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  • Formaat: Paperback / softback, 632 pages, kõrgus x laius: 235x191 mm, kaal: 930 g, Approx. 135 illustrations (135 in full color); Illustrations
  • Ilmumisaeg: 17-Oct-2014
  • Kirjastus: Mosby
  • ISBN-10: 0323185770
  • ISBN-13: 9780323185776
Teised raamatud teemal:
Leading and Managing in Nursing, 6th Edition offers an innovative approach to leading and managing by merging theory, research, and practical application to better prepare you for the NCLEX® exam and the transition to the practice environment. This cutting-edge text is organized around the issues that are central to the success of professional nurses in todays constantly changing healthcare environment, including consumer relationships, cultural diversity, resource management, delegation, and communication.UNIQUE! Each chapter opens with The Challenge, where practicing nurse leaders/managers offer their real-world views of a concern related in the chapter, encouraging you to think about how you would handle the situation.UNIQUE! The Solution closes each chapter with an effective method to handle the real-life situation presented inThe Challenge, and demonstrates the ins and outs of problem solving in practice.The Evidence boxes in each chapter summarize relevant concepts and research from nursing/business/medicine literature.Theory boxes highlight and summarize pertinent theoretical concepts related to chapter content.Research and Literature Perspective boxes summarize timely articles of interest and point out their relevance and applicability to practice.Separate chapters on key topic areas such as cultural diversity, consumer relationships, delegation, managing information and technology, legal and ethical issues, and many more.End-of-chapter Tips offer guidelines for applying information presented in the chapter.Numbered exercises challenge you to think critically about concepts in the text and apply them to real-life situations.Eye-catching full-color design helps engage and guide you through each chapter.Glossary alphabetically lists and defines all the boldfaced key terms from the chapters.Chapter Checklists provide a quick summary of key points and serve as a handy study tool.NEW! QSEN competencies incorporated throughout the text emphasize the importance of providing safe, high-quality nursing care.NEW! What New Graduates Say section at the end of each chapter provides you with a real-world perspective on the transition to clinical practice.NEW! Expanded content on legal and ethical issues, care delivery strategies, staffing, quality, and consumer relationships.NEW! Updated photos throughout the book maintain a contemporary and visually appealing look and feel.
Part 1: Core Concepts
Overview
1 Leading, Managing, and Following,
2(21)
Michael R. Bleich
Shari Kist
Introduction,
3(1)
Differentiating Leading, Managing, and Following,
4(2)
Traditional and Emerging Leadership and Management Roles,
6(1)
Emotional Intelligence Development for Professional Practice,
7(1)
Theory Development in Leading, Managing, and Following,
7(1)
Complexity Science Takes Hold,
8(5)
Tasks of Leading, Managing, and Following,
13(5)
Leading, Managing, and Following in a Diverse Organization,
18(1)
Conclusion,
19(4)
2 Safe Care: The Core of Leading and Managing,
23(11)
Patricia S. Yoder-Wise
Introduction,
24(1)
The Classic Reports and Emerging Supports,
24(1)
The Institute of Medicine Reports on Quality,
24(3)
Agency for Healthcare Research and Quality,
27(1)
The National Quality Forum,
28(1)
The Joint Commission,
28(1)
The Det Norske Veritas/National Integrated Accreditation for Healthcare OrganizationsSM,
28(1)
Magnet Recognition Program®,
29(1)
Institute for Healthcare Improvement,
29(1)
Quality and Safety Education for Nurses,
29(1)
Meaning for Leading and Managing in Nursing,
30(1)
Conclusion,
31(3)
3 Developing the Role of Leader,
34(17)
Michael L. Evans
Introduction,
35(1)
What is a Leader?,
35(2)
The Practice of Leadership,
37(3)
Leadership Development,
40(2)
Developing Leaders in the Emerging Workforce,
42(1)
Surviving and Thriving as a Leader,
43(2)
The Nurse as Leader,
45(3)
Conclusion,
48(3)
4 Developing the Role of Manager,
51(19)
Jacqueline Gonzalez
Introduction,
52(1)
The Definition of Management,
53(3)
Nurse Manager Role and the Intergenerational Workforce,
56(2)
Consuming Research,
58(1)
Organizational Culture,
59(1)
Mentoring,
60(1)
Day-to-Day Management Challenges,
60(1)
Managing Work Complexity and Stress,
61(2)
Managing Resources,
63(1)
Managed Care,
63(1)
Case Management,
64(1)
Informatics,
64(1)
Budgets,
64(1)
Quality Indicators,
65(1)
Professionalism,
65(1)
Conclusion,
66(4)
Context
5 Legal and Ethical Issues,
70(30)
Ginny Wacker Guido
Introduction,
71(1)
Professional Nursing Practice,
71(4)
Liability: Personal, Vicarious, and Corporate,
75(1)
Causes of Malpractice for Nurse Managers,
76(4)
Protective and Reporting Laws,
80(1)
Informed Consent,
81(2)
Privacy and Confidentiality,
83(1)
Policies and Procedures,
84(1)
Employment Laws,
85(6)
Patient Protection and Affordable Care Act and Health Care and Education Reconciliation Act,
91(1)
Professional Nursing Practice: Ethics,
91(5)
Conclusion,
96(4)
6 Making Decisions and Problem Solving,
100(18)
Sylvain Trepanier
Jeannette T. Crenshaw
Introduction,
101(1)
Differentiation of Decision Making and Problem Solving,
101(1)
Decision Making,
102(7)
Problem Solving,
109(5)
Conclusion,
114(4)
7 Healthcare Organizations,
118(18)
Mary E. Mancini
Introduction,
119(1)
Characteristics and Types of Organizations,
119(10)
Forces that Influence Healthcare Organizations,
129(2)
A Theoretical Perspective,
131(1)
Nursing Role and Function Changes,
132(1)
Conclusion,
133(3)
8 Understanding and Designing Organizational Structures,
136(17)
Mary E. Mancini
Introduction,
137(1)
Mission,
138(1)
Vision,
139(1)
Philosophy,
139(1)
Organizational Culture,
139(1)
Factors Influencing Organizational Development,
140(1)
Characteristics of Organizational Structures,
141(1)
Bureaucracy,
142(3)
Types of Organizational Structures,
145(5)
Emerging Fluid Relationships,
150(1)
Conclusion,
150(3)
9 Cultural Diversity in Health Care,
153(14)
Karen A. Esquibel
Dorothy A. Otto
Introduction,
154(1)
Concepts and Principles,
154(2)
Theory,
156(1)
National and Global Directives,
157(1)
Special Issues,
157(1)
Language,
158(1)
Meaning of Diversity in the Organization,
159(1)
Cultural Relevance in the Workplace,
160(1)
Individual and Societal Factors,
161(1)
Dealing Effectively with Cultural Diversity,
162(2)
Implications in the Workplace,
164(1)
Conclusion,
164(3)
10 Power, Politics, and Influence,
167(19)
Karen Kelly
Introduction,
168(1)
History,
168(1)
Into the Twenty-First Century,
169(1)
Policy, Power, and Activism,
169(1)
Focus on Power,
170(1)
Empowerment,
171(1)
Personal Power Strategies,
172(4)
Exercising Power and Influence in the Workplace and Other Organizations,
176(5)
Conclusion,
181(5)
Part 2: Managing Resources
11 Caring, Communicating, and Managing with Technology,
186(25)
Janis B. Smith
Ashley Sediqzad
Jana Wheeler
Introduction,
187(1)
Types of Technologies,
188(5)
Information Systems,
193(5)
Communication Technology,
198(1)
Informatics,
198(1)
Patient Safety,
199(1)
Impact of Clinical Information Systems,
200(1)
Safely Implementing Health Information Technology,
201(2)
Future Trends and Professional Issues,
203(3)
Conclusion,
206(5)
12 Managing Costs and Budgets,
211(21)
Sylvain Trepanier
Introduction,
212(1)
What Escalates Healthcare Costs?,
212(2)
How is Health Care Financed?,
214(1)
Healthcare Reimbursement,
214(2)
The Changing Healthcare Economic Environment,
216(1)
What Does this Mean for Nursing Practice?,
217(1)
Why is Profit Necessary?,
217(1)
Cost-Conscious Nursing Practices,
218(4)
Budgets,
222(1)
Types of Budgets,
222(3)
The Budgeting Process,
225(2)
Managing the Unit-Level Budget,
227(1)
Conclusion,
228(4)
13 Care Delivery Strategies,
232(23)
Susan Sportsman
Introduction,
233(1)
Case Method (Total Patient Care),
233(1)
Functional Nursing,
234(2)
Team Nursing,
236(2)
Primary Nursing,
238(3)
Nursing Case Management,
241(2)
Critical Pathways,
243(2)
Differentiated Nursing Practice,
245(2)
Transforming Care at the Bedside,
247(2)
Transitional Care,
249(1)
Interprofessional Education and Collaboration,
249(1)
Conclusion,
249(6)
14 Staffing and Scheduling,
255(24)
Susan Sportsman
Introduction,
256(1)
The Staffing Process,
256(2)
Productivity Models,
258(1)
Evaluation of Effective Staffing,
259(8)
Organizational Factors that Affect Staffing Plans,
267(3)
Scheduling,
270(2)
Evaluating Unit Staffing and Productivity,
272(3)
Conclusion,
275(4)
15 Selecting, Developing, and Evaluating Staff,
279(12)
Diane M. Twedell
Introduction,
280(1)
Role Concepts and the Position Description,
280(1)
Selecting Staff,
281(2)
Developing Staff,
283(1)
Performance Appraisals,
284(2)
Performance Appraisal Methods,
286(1)
Performance Appraisal Environment,
287(1)
Conclusion,
288(3)
Part 3: Changing The Status Quo
16 Strategic Planning, Goal-Setting, and Marketing,
291(14)
Mary Ellen Clyne
Introduction,
292(1)
Strategic Planning,
292(6)
Marketing,
298(3)
Conclusion,
301(4)
17 Leading Change,
305(16)
Elaine S. Scott
Introduction,
306(1)
The Nature of Change,
306(1)
The Change Process,
307(2)
People and Change,
309(4)
Context and Change,
313(1)
Leadership and Change,
314(4)
Conclusion,
318(3)
18 Building Teams Through Communication and Partnerships,
321(25)
Karren Kowalski
Introduction,
322(1)
Groups and Teams,
322(2)
Generational Differences,
324(1)
Communicating Effectively,
325(2)
Key Concepts of Teams,
327(3)
Tools and Issues that Support Teams,
330(1)
Positive Communication Model,
331(3)
Qualities of a Team Player,
334(1)
Creating Synergy,
335(2)
Interdisciplinary/Interprofessional Teams,
337(1)
The Value of Team-Building,
338(1)
Managing Emotions,
339(1)
Reflective Practice,
340(1)
The Role of Leadership,
341(1)
Conclusion,
342(4)
19 Workforce Engagement and Collective Action,
346(15)
Richard G. Cuming
David Zambrana
Introduction,
347(1)
Collective Action,
347(3)
Governance,
350(4)
Collective Bargaining,
354(3)
Conclusion,
357(4)
20 Managing Quality and Risk,
361(22)
Victoria N. Folse
Introduction,
362(1)
Quality Management in Health Care,
362(1)
Benefits of Quality Management,
363(1)
Planning for Quality Management,
363(1)
Evolution of Quality Management,
363(1)
Quality Management Principles,
364(3)
The Quality Improvement Process,
367(8)
Quality Assurance,
375(1)
Risk Management,
375(3)
Clinical Microsystems,
378(1)
Conclusion,
379(4)
21 Translating Research into Practice,
383(26)
Margarete Lieb Zalon
Introduction,
384(2)
From Using Research to Evidence-Based Practice,
386(1)
Development of Evidence-Based Practice,
387(2)
Comparative Effectiveness Research,
389(1)
Practice-Based Evidence,
390(1)
Participatory Action Research,
390(1)
Quality Improvement,
390(1)
Diffusion of Innovations,
391(3)
Translating Research into Practice,
394(1)
Evaluating Evidence,
395(3)
Organizational Strategies,
398(2)
Issues for Nurse Leaders and Managers,
400(3)
Conclusion,
403(6)
Part 4: Interpersonal And Personal Skills
Interpersonal
22 Consumer Relationships,
409(22)
Margarete Lieb Zalon
Introduction,
410(2)
Relationships,
412(3)
Service,
415(5)
Advocacy,
420(3)
Teaching,
423(1)
Leadership,
424(2)
Conclusion,
426(5)
23 Conflict: The Cutting Edge of Change,
431(19)
Victoria N. Folse
Introduction,
432(1)
Types of Conflict,
433(1)
Stages of Conflict,
434(2)
Categories of Conflict,
436(1)
Modes of Conflict Resolution,
436(5)
Differences of Conflict-Handling Styles Among Nurses,
441(1)
The Role of the Leader,
442(2)
Managing Lateral Violence and Bullying,
444(1)
Conclusion,
445(5)
24 Managing Personal/Personnel Problems,
450(14)
Karren Kowalski
Introduction,
451(1)
Personal/Personnel Problems,
451(8)
Documentation,
459(1)
Progressive Discipline,
459(1)
Termination,
460(1)
Conclusion,
461(3)
25 Workplace Violence and Incivility,
464(21)
Crystal J. Wilkinson
Introduction,
465(1)
Defining Workplace Violence and Incivility,
465(1)
Scope of the Problem,
465(1)
The Cost of Workplace Violence,
466(1)
Ensuring a Safe Workplace,
466(1)
Making a Difference,
467(1)
Prevention Strategies,
468(2)
Horizontal Violence: The Threat from Within,
470(5)
Developing a Safety Plan,
475(6)
Conclusion,
481(4)
26 Delegation: An Art of Professional Nursing Practice,
485(21)
Maureen Murphy-Ruocco
Introduction,
486(1)
Historical Perspective,
486(2)
Definitions,
488(5)
A Framework for Delegation,
493(3)
Assignment Versus Delegation,
496(1)
Importance of Delegating,
496(1)
Legal Authority to Delegate,
497(1)
Selecting the Delegatee,
498(1)
Supervising the Delegatee,
498(1)
Delegation Decision Making,
499(2)
Challenges Related to the Delegation Process,
501(1)
Charge Nurses,
502(1)
Conclusion,
502(4)
Personal
27 Role Transition,
506(12)
Diane M. Twedell
Introduction,
507(1)
Types of Roles,
507(1)
Leadership,
507(1)
Roles: The ABCs of Understanding Roles,
508(1)
Role Transition Process,
509(2)
Strategies to Promote Role Transition,
511(4)
From Role Transition to Role Triumph,
515(1)
Conclusion,
515(3)
28 Self-Management: Stress and Time,
518(26)
Mary Ann T. Donohue
Jeannette T. Crenshaw
Introduction,
519(1)
Understanding Stress,
520(1)
Sources of Job Stress,
520(5)
Management of Stress,
525(5)
Resolution of Stress,
530(3)
Management of Time,
533(5)
Meeting Management,
538(1)
Delegating,
539(1)
Conclusion,
540(4)
29 Managing Your Career,
544(22)
Debra Hagler
Introduction,
545(1)
A Framework,
545(3)
Career Development,
548(1)
Career Marketing Strategies,
549(6)
Professional Development,
555(1)
Academic and Continuing Education,
556(3)
Certification,
559(1)
Professional Associations,
559(1)
A Model for Involvement,
560(3)
Conclusion,
563(3)
Future
30 Thriving for the Future,
566
Patricia S. Yoder-Wise
Introduction,
567(1)
Leadership Demands for the Future,
567(1)
Leadership Strengths for the Future,
568(1)
Visioning,
569(1)
The Wise Forecast Model©,
570(1)
Shared Vision,
571(1)
Projections for the Future,
571(2)
Implications,
573(1)
Conclusion,
573
Patricia Yoder-Wise - Dr. Yoder-Wise is professor and Dean Emerita at Texas Tech University Health Sciences Center, and she also teaches for the University of Texas Health Science Center-Houston. She has taught in every type of nursing education program from nursing assistant through doctoral and continuing education. She is an author (e.g., Leading and Managing in Nursing and leadership/competence articles), editor (e.g., The Journal of Continuing Education in Nursing /Nursing Forum), and serves as president of the Wise Group. Dr. Yoder-Wise is a past president of the Texas Nurses Association, American Nurses Credentialing Center, and CGEAN. She is currently the President of the National League for Nursing.