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Leading and Managing in Nursing 8th edition [Pehme köide]

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(Texas Tech University Health Sciences Center, Lubbock, Texas, USA), (Formerly Dean, College of Health Science and Human Services, Midwestern State University; Associate Dean of Nursing, Texas Tech University; Vice President, Mental Heal)
  • Formaat: Paperback / softback, 648 pages, kõrgus x laius: 235x191 mm, kaal: 860 g, 84 illustrations (84 in full color); Illustrations, unspecified
  • Ilmumisaeg: 19-Oct-2022
  • Kirjastus: Mosby
  • ISBN-10: 0323792065
  • ISBN-13: 9780323792066
Teised raamatud teemal:
Leading and Managing in Nursing 8th editionSuurem pilt
  • Formaat: Paperback / softback, 648 pages, kõrgus x laius: 235x191 mm, kaal: 860 g, 84 illustrations (84 in full color); Illustrations, unspecified
  • Ilmumisaeg: 19-Oct-2022
  • Kirjastus: Mosby
  • ISBN-10: 0323792065
  • ISBN-13: 9780323792066
Teised raamatud teemal:
Püsilink: https://www.kriso.ee/db/9780323792066.html
Märksõnad:

Gain a solid foundation in nursing leadership and management skills! Using real-world examples, Leading and Managing in Nursing, 8th Edition helps you learn to provide caring, compassionate, and professional nursing leadership. Topics range from core concepts to knowing yourself, knowing the organization, communication and conflict, managing stress, delegating, staffing and scheduling, and managing costs and budgets. New to this edition are Next Generation NCLEX? exam-style case studies, three new chapters, and updated guidelines to evidence-based practice. Written by a team of nursing educators and practitioners led by Patricia S. Yoder-Wise and Susan Sportsman, this book combines theory, research, and practical application to help you succeed in an ever-changing healthcare environment.

  • UNIQUE!
    •  The Challenge
  • opens each chapter with a real-world scenario in which practicing nurse leaders/managers offer personal stories, encouraging you to think about how you would handle the situation.
  • UNIQUE! The Solution closes each chapter with an effective method to handle the real-life situation presented in The Challenge, demonstrating the ins and outs of problem solving in practice.
  • UPDATED! Reorganized chapters make learning easier, and many are updated with new evidence-based content translating research into practice.
  • Exercises help you apply concepts to the workplace and learn clinical reasoning.
  • Tips for Leading, Managing, and Following offer practical guidelines to applying the information in each chapter.
  • Reflections sections provide the opportunity to consider situations that may be encountered in practice.
  • The Evidence sections summarize relevant concepts and research from scientific literature.
  • Theory boxes highlight and summarize pertinent theoretical concepts related to chapter content.
  • Full-color photos help to convey key concepts of nursing leadership and management.
  • NEW!
    •  Next Generation NCLEX? case studies
  • are included in select chapters to familiarize you with these new testing items for the NGN exam.
  • NEW Justice in Healthcare chapter focuses on the importance of diversity, equity, inclusion, belonging, and cultural considerations for patients and staff.
  • NEW Healthy Workplaces: Healthy Workforce chapter includes new content on the prevalence of suicide and promoting the healthy self.
  • NEW Artificial Intelligence chapter covers the significant changes to nursing care as a result of the increasing use of AI in the practice setting.
  • NEW! AACN Essentials Core Competencies for Nursing Education are included in each chapter, outlining the necessary curriculum content and expected competencies of graduates.
PART 1 Overview
1 Leading, Managing, and Following
1(17)
Susan Sportsman
Patricia S. Yoder-Wise
Introduction
2(1)
The Context of Leading, Managing, and Following in Healthcare
3(3)
Leading, Managing, and Following Theories
6(4)
Comparison of Leading, Managing, and Following in Healthcare
10(3)
Future Implications
13(1)
Conclusion
14(2)
Reflections
16(1)
Best Practices
16(1)
Tips for Leading, Managing, and Following
16(1)
References
16(2)
2 Quality and Safety
18(31)
Victoria N. Folse
Introduction
19(1)
Integration of Quality and Safety in Healthcare
19(1)
Classic Reports and Key Agencies That Advance Quality and Safety
20(5)
Quality Management in Health Care
25(4)
Customers
29(1)
The Quality Improvement Process
30(8)
Quality Assurance
38(2)
Risk Management
40(3)
Impact of Cultural Concepts and Principles on Quality and Safety
43(1)
Dealing Effectively With Cultural Diversity
44(1)
Implications in the Workplace
45(1)
Conclusion
45(1)
Reflections
46(1)
Best Practices
46(1)
Tips for Promoting Quality and Safety
46(1)
References
47(2)
3 Ethical and Legal Issues in Nursing
49(35)
Arica Brandford
Introduction
50(1)
Professional Nursing Practice: Nurse Practice Acts
50(2)
Negligence and Medical Malpractice
52(9)
Informed Consent
61(3)
Privacy and Confidentiality
64(1)
Policies and Procedures
65(1)
Employment Laws
65(6)
Professional Nursing Practice: Ethics
71(8)
Conclusion
79(1)
Reflections
80(1)
The Evidence
80(1)
Tips for Incorporating Legal and Ethical Issues in Practice Settings
80(2)
References
82(2)
4 Toward Justice
84(19)
Karen A. Quintana
Susan Sportsman
Introduction
85(1)
Social Determinants of Health (SDH)
85(1)
Social Policies Aimed at Reducing Health Disparities
85(1)
Progress Toward Achieving Health Equity
86(1)
Implicit Bias
87(1)
Impact of Health Disparities on Healthcare Workers of Color
88(1)
Current Initiatives to Reach Health Equity Among Patients and Staff
88(1)
Concepts of Culture
88(3)
Leininger's Theory of Transcultural Nursing Care
91(1)
Impact of Diversity in Healthcare
92(7)
Conclusion
99(1)
Reflections
99(1)
Tips for Practice/Best Practices
99(1)
References
100(3)
5 Healthy Workplaces, Healthy Workforce
103(34)
Mary Ann T. Donohue-Ryan
Introduction
104(1)
Healthy Healthcare Workplace
104(1)
Impact of Unhealthy Healthcare Workplaces and Workforces
105(1)
Factors That Contribute to Unhealthy Work Environments
106(4)
Responses to Unhealthy Work Environments
110(5)
Developing a Healthy Work Environment in Healthcare
115(15)
Conclusion
130(1)
Reflections
131(1)
Best Practice
131(1)
Tips for Self-Management
131(1)
References
131(6)
6 Translating Research Into Practice
137(26)
Margarete Lieb Zalon
Introduction
138(1)
Making Practice Improvements
139(1)
The Relationship Between Research and Evidence
140(1)
From Using Research to Evidence-Based Practice
140(1)
The Evidence-Based Practice Movement
141(3)
Comparative Effectiveness Research
144(1)
Practice-Based Evidence
145(2)
Participatory Action Research
147(1)
Quality Improvement
147(1)
Evaluating Evidence
148(4)
Assessing for Applicability to Practice
152(2)
Translation Science
154(1)
Organizational Strategies to Embed Evidence-Based Practice Into Organizations
154(3)
Issues for Nurse Leaders and Managers
157(1)
Collaboration
157(1)
Preparation for Evidence-Based Practice
158(1)
Conclusion
158(1)
Reflections
159(1)
Best Practices
159(1)
Tips for Developing Skill in Using Evidence and Translating Research Into Practice
160(1)
References
160(3)
PART 2 Know Yourself
7 Gaining Personal Insight: Being an Effective Follower and Leader
163(15)
Amy Boothe
Jeffery Watson
Introduction
164(1)
Differences Between Leading and Following
164(2)
Leader-Follower Relationship
166(1)
The Core of Being a Leader
167(2)
Gaining Insight Into Self
169(4)
Becoming an Authentic Leader
173(2)
Conclusion
175(1)
Reflections
176(1)
Best Practices for Effective Following and Leading
176(1)
Tips for Effective Following and Leading
176(1)
References
176(2)
8 Communication and Conflict
178(21)
Victoria N. Folse
Introduction
179(1)
Effective Communication Within Healthcare Settings
180(1)
Types of Conflict
181(2)
Stages of Conflict
183(2)
Categories of Conflict
185(1)
Modes of Conflict Management
185(6)
Differences in Conflict-Handling Styles Among Nurses
191(1)
The Role of the Leader
192(1)
Managing Incivility, Lateral Violence, and Bullying
193(1)
Conclusion
194(1)
Reflections
195(1)
Best Practices
195(1)
Tips for Effective Communication and Addressing Conflict
195(1)
References
196(3)
PART 3 Know the Organization
9 Healthcare Organizations and Structures
199(18)
Kristin K. Benton
Nina Almasy
Introduction
200(1)
Characteristics and Types of Organizations
201(9)
Integration
210(1)
Acquisitions and Mergers
210(2)
Theoretical Perspectives
212(2)
Nursing Role and Function Changes
214(1)
Conclusion
214(1)
Reflections
215(1)
Best Practices
215(1)
Tips for Healthcare Organizations
215(1)
References
216(1)
10 Person-Centered Care
217(27)
Margarete Lieb Zalon
Introduction
218(2)
History of Person-Centered Care in Nursing
220(1)
Biases Impacting Person-Centered Care
221(1)
Person-Centered Care---Why Now?
221(2)
Initiatives to Deliver Person-Centered Care
223(3)
Challenges in the Delivery of Person-Centered Care
226(5)
Patient Engagement
231(2)
Key Features in the Delivery of Person-Centered Care
233(6)
Synthesis and Application
239(1)
Conclusion
239(1)
Reflections
240(1)
Best practices
240(1)
References
240(4)
11 Staffing and Scheduling
244(24)
Susan Sportsman
Introduction
245(1)
The Staffing Process
245(10)
Why Safe Staffing Matters
255(1)
Complex Factors in Health Care Influencing Patient Outcomes
255(4)
Supplemental (Agency or Contract) Staff and Float Pools
259(1)
Organizational Factors That Affect Staffing Plans
260(1)
Scheduling
260(2)
Evaluating Unit Staffing and Productivity
262(2)
Conclusion
264(1)
Reflections
265(1)
Best Practices
265(1)
Tips for Staffing and Scheduling
266(1)
References
266(2)
12 Workforce Engagement Through Collective Action and Governance
268(22)
R. Coleen Wilson
Introduction
269(1)
Culture and Structural Frame
270(2)
Healthy Work Environment
272(5)
Workplace Advocacy, Engagement, and Empowerment
277(1)
Professional Practice Responsibility
278(3)
Magnet® and Pathway to Excellence® Recognition
281(1)
Collective Action, Collective Bargaining, and Unionization in Nursing
282(3)
Conclusion
285(1)
Reflections
286(1)
Best Practices
287(1)
Tips for Workforce Engagement and Collective Action
287(1)
References
287(3)
13 Solving Problems and Influencing Positive Outcomes
290(18)
Sylvain Trepanier
Jeannette T. Crenshaw
Introduction
291(1)
Problem-Solving
291(10)
Conclusion
301(2)
Reflections
303(1)
Best Practices
304(1)
Tips for Solving Problems and Influencing Positive Outcomes
304(1)
References
305(3)
14 Delegating: Authority, Accountability, and Responsibility in Delegation Decisions
308(24)
Maureen Murphy-Ruocco
Introduction
309(1)
Definitions
309(1)
Assignment Versus Delegation
310(1)
Historical Perspective
310(1)
National Guidelines for Nursing Delegation
311(2)
Effective Communication: An Essential Competency for Successful Delegation
313(1)
Delegation and The Decision-Making Process in Nursing
314(5)
Organizational and Individual Accountability
319(1)
Legal Authority to Delegate
319(2)
Learning How to Delegate: Different Strategies for Success
321(7)
Conclusion
328(1)
Reflection
329(1)
Best Practices
329(1)
Tips for Delegation
329(1)
References
330(2)
15 Effecting Change, Large and Small
332(13)
Mary Ellen Clyne
Introduction
333(1)
Strategic Planning
333(1)
Reasons for Strategic Planning
334(1)
The Nature of Change
335(1)
The Change Process
335(4)
People and Change
339(1)
Context and Change
340(2)
Conclusion
342(1)
Reflections
342(1)
Best Practices
342(1)
Tips for Leading Change
343(1)
References
343(2)
16 Building Effective Teams
345(26)
Karren Kowalski
Introduction
346(1)
Groups and Teams
346(3)
Creating Effective Teams
349(7)
Key Concepts of Teams
356(1)
Issues That Affect Team Functioning
357(4)
Interprofessional Teams
361(2)
The Value of Team Building
363(1)
The Role of Leadership
364(2)
Conclusion
366(1)
Reflections
366(1)
Best Practices
367(1)
Tips for Team Building
367(1)
References
367(4)
PART 4 Use Your Skills
17 The Impact of Technology
371(26)
Joan Benson
Kathryn Hansen
Jenny Horn
Introduction
372(1)
Types of Technologies
373(3)
Knowledge Technology
376(2)
Information Systems
378(6)
Nursing Informatics
384(1)
Patient Safety
385(2)
Safely Implementing Health Information Technology
387(2)
Implications for Practice
389(1)
Future Trends and Professional Issues
389(2)
Telehealth
391(1)
Professional, Ethical Nursing Practice and New Technologies
392(1)
Conclusion
393(1)
Reflections
393(1)
Best Practice
394(1)
Tips for Managing Information and Technology
394(1)
References
394(3)
18 Artificial Intelligence
397(17)
Richard Booth
Gillian Strudwick
Ryan Chan
Edmund Walsh
Introduction
398(1)
Nursing's Relationship With Technology---Current Day
398(1)
Data, Information, Knowledge, and Wisdom
399(2)
Data, Information, Knowledge, and Wisdom---in the Future
401(1)
What Is Artificial Intelligence?
402(1)
What Is Process Automation?
403(4)
What Will Nursing Leadership Need to Look Like in an Automated and AI-Infused Work Environment?
407(2)
Conclusion
409(1)
Reflection
409(1)
Best Practices
410(1)
Tips to Prepare for the Coming of Artificial Intelligence in Nursing
410(1)
References
410(4)
19 Managing Costs and Budgets
414(20)
Sylvain Trepanier
Introduction
415(1)
What Escalates Healthcare Costs
415(1)
How Health Care Is Financed
416(1)
Healthcare Reimbursement
417(1)
The Changing Healthcare Economic Environment
418(2)
Why Profit Is Necessary
420(1)
Understanding What Is Required to Remain Financially Sound
420(4)
Budgets
424(7)
Conclusion
431(1)
Reflections
432(1)
Best Practices
432(1)
Tips for Managing Costs and Budgets
432(1)
References
433(1)
20 Selecting, Developing, and Evaluating Staff
434(9)
Diane M. Twedell
Introduction
434(1)
Roles in an Organization
435(1)
Selection of Staff
436(1)
Developing Staff
436(2)
Performance Appraisals
438(2)
Coaching
440(1)
Conclusion
440(1)
Reflection
441(1)
Best Practices
441(1)
Tips for Selecting, Developing, and Evaluating Staff
441(1)
References
442(1)
21 Managing Personal and Personnel Problems
443(16)
Karren Kowalski
Introduction
443(1)
Personal/Personnel Problems
444(9)
Documentation
453(1)
Progressive Discipline
454(1)
Termination
455(1)
Conclusion
455(1)
Reflections
456(1)
Best Practices
456(1)
Tips in the Documentation of Problems
456(1)
References
456(3)
PART 5 Prepare for the Future
22 Role Transition
459(11)
Diane M. Twedell
Introduction
460(1)
Types of Roles
460(1)
Roles: The Abc's of Understanding Roles
461(1)
Role Transition Process
461(3)
Strategies to Promote Role Transition
464(4)
Conclusion
468(1)
Reflections
468(1)
Best Practices
468(1)
Tips for Role Transition
468(1)
References
469(1)
23 Managing Your Career
470(19)
M. Margaret Calacci
Debra Hagler
Introduction
470(1)
What Is a Career?
471(1)
Career Framework
471(1)
Career Construction
472(2)
Career Advancement
474(5)
Contributing to Scholarly Activities and Research
479(1)
Career Marketing Strategies
480(5)
Interview Topics and Questions
485(1)
Evaluate and Negotiate an Offer
486(1)
Conclusion
486(1)
Reflections
487(1)
Best Practices
487(1)
Tips for Successful Career Management
488(1)
References
488(1)
24 Developing Leaders, Managers, and Followers
489(21)
Jacqueline L. Gonzalez
Introduction
490(1)
The Definition of Management
491(1)
What Is a Leader?
492(3)
The Practice of Leadership
495(1)
Authentic Leadership
496(1)
Barriers to Leadership and False Assumptions
497(1)
Mentoring and Coaching
498(1)
Building a Healthy Work Environment
499(2)
Nurse Manager Role and the Intergenerational Workforce
501(1)
Quality Indicators
501(1)
Managed Care and Case Management
501(1)
Budgeting and Finance
502(1)
Follower as Nurse Leader
502(1)
Nurse Manager as Leader
503(1)
Nurse Executive as Leader
504(1)
Leadership Within Professional Organizations
505(1)
Leadership in the Community
505(1)
Leadership Through Appointed and Elected Office
506(1)
Conclusion
506(1)
Reflections
507(1)
The Evidence
507(1)
Tips for Growth as a Follower
507(1)
Tips for a New Manager
507(1)
Tips for Becoming a Leader
507(1)
References
508(2)
25 Thriving for the Future
510(11)
Patricia S. Yoder-Wise
Introduction
510(2)
2021, a Year of Redirection
512(2)
Leadership Demands for the Future
514(1)
Leadership Strengths for the Future
515(1)
Visioning, Forecasting, and Innovating
516(1)
The Wise Forecast Model©
517(1)
Shared Vision
518(1)
Projections for the Future
518(2)
How Do We Prepare for the Future?
520(1)
Conclusion
520(1)
Reflections
520(1)
Best Practices
521(1)
Tips for Thriving in the Future
521(1)
References 521(2)
Index 523
Dr. Yoder-Wise is professor and Dean Emerita at Texas Tech University Health Sciences Center, and she also teaches for the University of Texas Health Science Center-Houston. She has taught in every type of nursing education program from nursing assistant through doctoral and continuing education. She is an author (e.g., Leading and Managing in Nursing and leadership/competence articles), editor (e.g., The Journal of Continuing Education in Nursing /Nursing Forum), and serves as president of the Wise Group. Dr. Yoder-Wise is a past president of the Texas Nurses Association, American Nurses Credentialing Center, CGEAN, and the President of the National League for Nursing. Dr. Sportsman is the co-author on this title. She has worked as a medical-surgical and psychiatric nurse in hospitals and in the community; she has been a teacher and an administrator in both service and education; and she has consulted for a broad spectrum of colleges and universities throughout North America. Most recently she served as Director of Consulting Services at Elsevier's Education Division. Prior to that she held positions as Dean of the College of Health Science and Human Services at Midwestern State University; Associate Dean of Nursing at Texas Tech University; and Vice President, Mental Health Programs at Harris Methodist Health System.