Ashmore (Samford U. Library, Birmingham, Alabama), Grogg (U. of Alabama Libraries), and Weddle (library and information sciences, U. of Alabama) believe that negotiation is a basic job requirement for 21st-century librarians, who must interact with vendors, funding agencies, administrators, employees, coworkers, and patrons--and they also realize that negotiation is scary for librarians who often lack formal training in effective negotiation skills. The authors' practical text fills the gap for librarians by examining the contexts for negotiations in the library world, exploring the impact of widespread information technology on library negotiations, analyzing the perspectives of the major stakeholders, and providing additional resources to address specific issues in greater depth. The concepts are illustrated with library-specific examples and the authors also incorporate interviews with experts discussing tactics and best practices. Annotation ©2012 Book News, Inc., Portland, OR (booknews.com)
