...an extremely interesting book because it presents the tension between scientific method and intuitive thought ...in a cogent, readable manner...should be read by all library administrators and librarians interested in not only prescriptive management techniques, but also management philosophy. * Library Journal * Molz, one of our most precise authors, offers a text that is intelligently presented, well written, and easy to read and understand. * Wilson Library Bulletin * ...appealing and informative...highly recommended... * The Library Quarterly * ...worthy and useful... * Booklist * This slender volume is a pleasure to read, not only for its clear and graceful prose, but because it adds to our understanding of how libraries and other organizations manage and plan. * Journal of Academic Librarianship *
