Reveals specific features of corporate culture that enable crises to erupt and flourish, offers practical advice and philosophical insights, and provides a framework for controlling and containing damage. Emphasizes proactive measures, and presents a model that explains detection of warning signals and the role of key factors such as stakeholders and risks. Tells how to prepare a robust crisis portfolio containing advance preparations, and how to construct a "worst case scenario." Mitroff teaches business at the University of Southern California. Annotation c. Book News, Inc., Portland, OR (booknews.com)
