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1 An Overview of the Logistics System |
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1 | (18) |
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1 | (4) |
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The Economic Impact of Logistics |
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5 | (1) |
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The Increased Importance of Logistics |
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6 | (1) |
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7 | (1) |
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7 | (1) |
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Changes in Consumer Behavior |
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8 | (1) |
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A Reduction in Economic Regulation |
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9 | (1) |
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The Systems and Total Cost Approaches to Logistics |
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9 | (2) |
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Relationships Within the Organization |
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11 | (1) |
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11 | (1) |
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11 | (1) |
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12 | (1) |
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12 | (1) |
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12 | (1) |
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13 | (1) |
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13 | (1) |
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The Need for Systems Logistics |
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14 | (1) |
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14 | (3) |
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17 | (1) |
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Chapter 1 Concept Questions |
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17 | (2) |
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2 Logistics System Information Technology |
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19 | (16) |
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Information and Logistics Systems Topologies |
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19 | (1) |
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The Different Types of Information Management Systems |
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20 | (1) |
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20 | (2) |
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Transactional Processing Systems |
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22 | (1) |
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Management Information Systems |
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23 | (2) |
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25 | (1) |
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Decision Support Systems (DSS) |
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26 | (1) |
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Enterprise Information Management Systems |
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27 | (2) |
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Information Management System Challenges |
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29 | (2) |
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31 | (1) |
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Chapter 2 Concept Questions |
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31 | (2) |
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33 | (2) |
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3 The Measures of Supply Chain and Logistics System Support |
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35 | (18) |
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Measuring Supply Chain and Logistics System Performance |
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35 | (1) |
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35 | (1) |
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Supply Chain and Logistics System Data Analytics |
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35 | (1) |
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Supply Chain and Logistics System Measures of Effectiveness (MOEs) |
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36 | (7) |
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43 | (1) |
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Procurement and Material Flow Measures and Metrics |
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43 | (1) |
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Transportation, Packaging, and Handling Measures and Metrics |
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43 | (1) |
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Warehouse and Distribution Center Measures and Metrics |
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43 | (3) |
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46 | (3) |
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Chapter 3 Concept Questions |
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49 | (2) |
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51 | (2) |
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4 Demand Management, Order Management, and Customer Service |
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53 | (18) |
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Demand Planning and Management |
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53 | (1) |
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Some Forecasting Realities |
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54 | (1) |
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Demand Forecasting Techniques and Models |
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55 | (1) |
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Demand Forecasting Challenges |
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56 | (1) |
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57 | (6) |
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63 | (1) |
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Customer Profitability Analysis |
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64 | (1) |
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Service Failure and Service Recovery |
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65 | (2) |
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67 | (1) |
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Chapter 4 Concept Questions |
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67 | (2) |
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69 | (2) |
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5 Supply Chain and Logistics Systems Efficiency and Effectiveness: Organizational and Managerial Design Impact |
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71 | (21) |
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Supply Chain and Logistics Systems Structures |
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71 | (3) |
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Organization Design for the Supply Chain and Logistics System |
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74 | (5) |
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Managerial Issues in Supply Chain and Logistics System Organizations |
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79 | (1) |
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Managing and Measuring Productivity |
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79 | (1) |
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80 | (1) |
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Managing and Measuring Quality |
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81 | (2) |
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Managing and Measuring Risk and Security |
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83 | (2) |
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Managing and Measuring Sustainability |
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85 | (1) |
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86 | (1) |
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Chapter 5 Concept Questions |
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86 | (4) |
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90 | (2) |
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6 Inventory Planning and Control |
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92 | (19) |
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Inventory Planning and Control |
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92 | (1) |
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Inventory Types and Classifications |
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92 | (1) |
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93 | (1) |
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Inventory Classifications |
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94 | (1) |
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94 | (1) |
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Minimizing Total Inventory Cost |
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95 | (1) |
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Economic Order Quantity (EOQ) Model |
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96 | (1) |
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97 | (1) |
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98 | (3) |
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101 | (2) |
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Inventory Accuracy and Control |
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103 | (3) |
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106 | (1) |
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107 | (1) |
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Chapter 6 Concept Questions |
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107 | (2) |
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109 | (2) |
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7 Packaging, Containerization, and Materials Handling |
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111 | (25) |
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The Functions of Packaging |
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111 | (1) |
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111 | (2) |
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113 | (1) |
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113 | (2) |
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Packaging Marks and Labels |
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115 | (2) |
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Unitization and Palletization |
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117 | (3) |
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Packaging Testing and Monitoring |
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120 | (1) |
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Packaging and the Environment |
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121 | (1) |
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121 | (2) |
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123 | (7) |
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Special Handling Considerations |
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130 | (2) |
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132 | (1) |
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Chapter 7 Concept Questions |
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132 | (2) |
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134 | (2) |
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8 Warehouse Management and Operations |
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136 | (19) |
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136 | (1) |
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Brief History of Warehousing |
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136 | (2) |
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The Importance of Warehousing in a Supply Chain and Logistics System |
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138 | (1) |
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139 | (1) |
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Warehouse Classification by Role in the Supply Chain and Logistics System |
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140 | (1) |
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Warehouses by Customer Classification |
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141 | (1) |
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The Economic Impact of Warehousing |
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142 | (3) |
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Warehouse Design and Layout |
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145 | (3) |
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148 | (2) |
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Warehouse or DC Key Metrics |
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150 | (2) |
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152 | (1) |
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Chapter 8 Concept Questions |
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152 | (1) |
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153 | (2) |
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9 Transportation Systems Management |
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155 | (21) |
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155 | (1) |
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Transportation Systems in the United States |
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156 | (1) |
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Transportation Modes and Cost Structure |
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157 | (5) |
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Transportation Cost Structure |
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162 | (1) |
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163 | (2) |
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165 | (1) |
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Domestic Transportation Documents |
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166 | (1) |
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International Transportation Documents |
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167 | (1) |
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Transportation Performance Metrics |
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168 | (1) |
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168 | (2) |
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Chapter 9 Concept Questions |
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170 | (4) |
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174 | (2) |
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10 Supply Chain and Logistics System Network Design: Distribution Network Design in the Supply Chain and Logistics System |
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176 | (21) |
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Supply Chain and Logistics System Network Design Decisions |
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178 | (3) |
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Types of Distribution Networks |
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181 | (5) |
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Models for Designing Network Configuration |
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186 | (2) |
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Modeling Techniques Used in Facility Selection Decision Process |
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188 | (5) |
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193 | (1) |
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Chapter 10 Concept Questions |
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194 | (1) |
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195 | (2) |
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11 Aggregate Planning and Master Scheduling |
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197 | (20) |
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197 | (1) |
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197 | (3) |
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The Planning and Scheduling Process Overview |
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200 | (1) |
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Sales and Operating Plan Process |
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201 | (2) |
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Integrated Business Planning (IBP) |
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203 | (1) |
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Options Used to Influence Demand and Supply |
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203 | (2) |
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Meeting Uneven Demand in Aggregate Planning |
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205 | (1) |
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Master Production Schedule (MPS) |
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206 | (1) |
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Order Fulfillment Manufacturing Production Strategies |
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206 | (1) |
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Materials Requirements Planning (MRP) |
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207 | (1) |
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208 | (4) |
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212 | (1) |
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Chapter 11 Concept Questions |
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212 | (3) |
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215 | (2) |
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12 Reverse Logistics and Sustainability |
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217 | (19) |
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217 | (1) |
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Activities and Cost Associated With Reverse Logistics |
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218 | (2) |
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Product Return --- The Reverse Logistics Process |
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220 | (3) |
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Transforming Reverse Logistics Into a Profit Center |
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223 | (1) |
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Drivers in Reverse Logistics --- System Network Design Considerations |
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224 | (1) |
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Reverse Logistics Management |
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225 | (3) |
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Challenges in Reverse Logistics |
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228 | (1) |
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Reverse Logistics and Sustainability |
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229 | (1) |
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Reverse Logistics Role in the Circular Economy |
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230 | (2) |
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232 | (1) |
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Chapter 12 Concept Questions |
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232 | (2) |
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234 | (2) |
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13 Supply Chain and Logistics Management in the System Life Cycle |
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236 | (35) |
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236 | (1) |
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Supply Chain and Logistics Program Planning |
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236 | (12) |
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Development of the Work Breakdown Structure (WBS) |
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248 | (2) |
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Scheduling Supply Chain and Logistics System Activities |
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250 | (5) |
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Organizing for Supply Chain and Logistics System Management |
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255 | (5) |
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Integrated Product and Process Development (IPPD) |
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260 | (3) |
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Staffing the Organization |
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263 | (1) |
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263 | (2) |
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265 | (1) |
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Chapter 13 Concept Questions |
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265 | (4) |
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269 | (2) |
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14 The Lean, Agile, and Hybrid Supply Chain and Logistics Systems |
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271 | (21) |
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Lean, Agile, and Hybrid Defined |
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271 | (1) |
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271 | (6) |
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277 | (10) |
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287 | (1) |
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Chapter 14 Concept Questions |
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287 | (3) |
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290 | (2) |
Index |
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292 | |