| Foreword |
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ix | |
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| Introduction |
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xi | |
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101 | |
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1 It's a Job, Not a Reward! |
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3 | (4) |
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2 Stepping Right into the Middle of... |
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7 | (4) |
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3 Testing the Waters: Creative Role Playing for Management Success |
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11 | (4) |
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4 Learning the Ropes: LIS and Professional Training Are Not Enough |
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15 | (2) |
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5 Is an MBA a Good Choice for Middle Management Librarians? |
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17 | (4) |
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6 Expertise, Influence, and Magical Thinking: Interviews with Middle Managers |
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21 | (4) |
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7 Business Books for the Library Middle Manager: An Annotated Bibliography |
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25 | (8) |
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8 Rethinking Interpersonal Communication for Managers |
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33 | (4) |
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9 The Middle in the Middle: Maintaining Your Sanity while Mediating Conflict |
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37 | (4) |
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10 Horizontal Communication: Social Networking in the Middle |
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41 | (4) |
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11 Feeling Good in the Middle: Emotional Intelligence at Work |
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45 | (4) |
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12 Top Communication Rules for Effective Library Management |
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49 | (6) |
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PART II THE MIDDLE GROUND |
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13 Formal and Informal Communication in Meetings |
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55 | (4) |
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59 | (4) |
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15 Checklist for Productivity |
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63 | (4) |
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16 Procrastination and Willpower |
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67 | (4) |
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17 The Critical Path for Middle Managers: A Project Management Technique for Librarians |
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71 | (4) |
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75 | (4) |
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19 Firm but Fair: Dealing with Problem Employees |
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79 | (4) |
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20 Performance Management: Making Difficult Conversations Easy and Managing Soft Skills |
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83 | (4) |
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21 Performance Improvement: An Overview for Middle Managers |
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87 | (8) |
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22 Consult Me First: Building Consultative Relationships between Top-Level and Mid-Level Library Managers |
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95 | (2) |
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97 | (4) |
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101 | (4) |
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25 The Poor Administrator and You: Survival Tips for the Mid-Level Manager |
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105 | (6) |
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26 Coping with Reorganization: An Interview |
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111 | (6) |
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27 The Self-Determined Middle Manager |
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117 | (6) |
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123 | (6) |
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29 Being an Entrepreneurial Leader |
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129 | (6) |
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30 Managing Change: A Reading Guide for Today's Middle Manager |
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135 | (6) |
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31 The Need for Middle Managers: Turning Today's New Librarians into Tomorrow's Leaders |
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141 | (4) |
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32 Building Strong Middle Manager/Paralibrarian Relationships: Middle Managers as Mentors |
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145 | (4) |
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33 Moving Up the Ranks and Back Again: Lessons Learned as an Interim Library Director |
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149 | (6) |
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34 Working with the Plateaued Employee |
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155 | (4) |
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35 Taking Risks and Letting Go, Creating and Coaching Teams: An Interview |
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159 | (6) |
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| Contributors |
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165 | (4) |
| Index |
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169 | |
