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Models for Library Management, Decision Making and Planning [Multiple-component retail product]

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  • Formaat: Multiple-component retail product, 278 pages, kõrgus x laius x paksus: 229x152x21 mm, kaal: 558 g, Contains 1 Hardback and 1 CD-ROM
  • Sari: Library and Information Science 1
  • Ilmumisaeg: 24-Sep-2001
  • Kirjastus: Academic Press Inc
  • ISBN-10: 0123341515
  • ISBN-13: 9780123341518
Teised raamatud teemal:
Models for Library Management, Decision Making and PlanningSuurem pilt
  • Formaat: Multiple-component retail product, 278 pages, kõrgus x laius x paksus: 229x152x21 mm, kaal: 558 g, Contains 1 Hardback and 1 CD-ROM
  • Sari: Library and Information Science 1
  • Ilmumisaeg: 24-Sep-2001
  • Kirjastus: Academic Press Inc
  • ISBN-10: 0123341515
  • ISBN-13: 9780123341518
Teised raamatud teemal:
Püsilink: https://www.kriso.ee/db/9780123341518.html
Märksõnad:
Hayes (UCLA, emeritus) provides library managers with quantitative, qualitative, and descriptive models for their decisions about staffing, workloads, services, and technical processing. Chapters discuss scientific management, decision-making contexts, planning models, operational requirements, user services, materials processing, institutional requirements, information production and distribution, and the library's role in larger structures. An accompanying CD-ROM contains Haye's library planning model, complete with accounting structures and problem-solving strategies. Annotation c. Book News, Inc., Portland, OR (booknews.com)

This book provides library managers with quantitative, qualitative, and descriptive models for decision-making, management, and planning. It consists of three major components: the application of standard "workload factors," which provide the means for estimating staffing requirements to handle identified workloads; the estimation of workloads, for both library services and technical processing, based upon data about the populations of users and about materials acquired; and the assessment of the impact of environments external to the library (in the institution it serves, in publishing, in the national information economy), especially as determinants of the workloads.
Dr. Hayes was the Dean of the prestigious UCLA Graduate School of Library and Information Science. He pioneered the merging of information science with librarianship, and he influenced the curriculum of library schools throughout the world.
The book is packaged with a CD-ROM, which contains the latest version of Dr. Hayes' Library Planning Model (LPM) a theoretical and practical model for library management, including mathematics, accounting structures, and problem-solving strategies. It operates in Microsoft Excel and includes Visual Basic macros that provide a high level of menu-driven operation; it includes extensive documentation in the form of context-sensitive help screens, which provide guidance to the user at every stage of operation. The LPM can be used together with several files of sample data which allow users to compare their own results with those from other libraries. Data sets are from ARL, ACRL, academic, medical, and business libraries.

Arvustused

"Managers of academic libraries seeking assistance will find that this book and CD-ROM combination is a good value; these readers should consider it a purchase of a managerial software program rather than a book. The price is about the same cost as an hour of a library consultant's time; the possible return, however, is much better." Journal of the American Society for Information Science and Technology

Preface xvii
Scientific Management
1(30)
Introduction
1(1)
Models to Support Management
2(4)
Time and Motion Studies
2(1)
Project Management
3(1)
Cost Accounting
3(1)
Systems and Procedures
4(1)
Operations Research
5(1)
Models for Decision-Making
6(12)
Undestainding a Decision Problem
6(1)
Utility Functions
7(1)
Representation of the Decision Problem
8(1)
Max-Min Solution of the Decision Problem
9(2)
Multiple Players
11(1)
Non-Zero-Sum Games
12(1)
Cooperative Decision-Making
13(1)
Utility Functions in Cooperative Games
14(1)
The Mechanism of a Cooperative Game
14(1)
Risk Factors
15(1)
Implementation in LPM
16(1)
Transferable Utilities
16(1)
Optimization Over Total Utility
17(1)
Econometric Models
18(1)
Models for Planning and Design
18(9)
Overview
19(1)
Steps of Systems Analysis
20(1)
Definition of a System
21(1)
Defining the Scope of the System
22(1)
Analyzing the Operations
23(1)
The Dimensions of an Information System
23(1)
Interrelationships Among Dimensions
24(1)
Designing Alternate Solutions
24(1)
Change in Scope of System of Focus
24(1)
Changes in Dimensions of Description
25(1)
Evaluation
26(1)
Bibliography
27(4)
References of Historic Interest
27(1)
References for General Scientific Management
28(1)
References for Systems Analysis
29(1)
References for Management Information Systems
29(1)
References for General Management
29(1)
References Reflecting Perversions of Mathematical Modeling
30(1)
Library Decision-Making Contexts
31(27)
Introduction
31(1)
Library Operational Management
32(3)
Operational Issues
32(1)
Planning and Documenting Operating Budgets
32(1)
Assessing ``What-If'' Alternatives
33(1)
Setting Fee Structures
33(1)
Making Outsourcing Decisions
34(1)
Library Tactical Management
35(8)
Tactical Issues
35(1)
Staff Assignment
35(2)
Collection Growth Management
37(1)
Collection Storage Decisions
37(1)
Space and Facility Planning
38(1)
Information Acquisition Decisions
38(1)
Balancing Capital Investment and Operating Expenses
39(1)
ILL Operations
40(1)
Location Decisions
41(1)
Automated Library Systems Development
42(1)
Capital Equipment Expenditures
42(1)
Library Strategic Management
43(1)
Strategic Issues
43(1)
Institutional Policy Effects
43(1)
Interlibrary Cooperation Effects
43(1)
National Information Policy Effects
43(1)
Data Acquisition for Use in Models
44(7)
Sources of Data
44(1)
Published Literature
44(1)
Published Statistics
44(1)
Documents for Specific Institutions
45(1)
Personal Observation and Experiment
45(1)
Generic Problems with Data
45(1)
Specific Problems with Data
46(1)
Problems with Data About Staffing
47(1)
Problems with Data About Collections
47(1)
Problems with Data About Budgets and Expenditures
48(1)
Problems with Data About Workloads
48(1)
Problems with Data About Universities
49(1)
Means for Solving Problems with Data
49(1)
Use of LPM
49(1)
Use of Standard Conversion Factors
50(1)
Use of Imputed Values
51(1)
Calibration of Data
51(1)
Summary
51(1)
Bibliography
51(7)
References for Library Location Analysis
51(1)
References for Outsourcing
52(1)
References for Data Sources
52(1)
References for Library Applications of Scientific Management
53(1)
References for General Library Management
54(4)
The Library Planning Model
58(26)
Introduction
58(1)
Menu Structure
58(15)
Main Menu
59(1)
File Menu
60(1)
Edit Menu
60(1)
View Menu
60(1)
Data Entry Menu
61(1)
Populations Served
61(1)
Materials
61(1)
Services
61(1)
Processes
62(1)
Library Publishing
62(1)
Library Structure
62(2)
Results Menu
64(1)
Staffing
64(1)
Comparison with Actual Staff Distributions
64(1)
Staffing for Publishing
65(1)
Budget
65(1)
Workload Estimates
65(1)
Facilities
65(1)
Allocation Results
65(1)
Modify Menu
66(1)
Modify Definitions
66(1)
Modify Workload Factors
67(1)
Modify Costs
67(1)
Modify Parameters
68(1)
Strategic Menu
68(1)
Institutional
68(1)
Information Publishing and Distribution
68(1)
Information Technology
68(1)
National Information Economy
68(1)
Batch Menu
69(1)
Source File
69(1)
Load Batch
69(1)
Assign LPM Variables to Source Variables
70(1)
Opportunity to Make Changes
70(1)
Select from Batch
71(1)
Process Batch
71(1)
Results from Batch
71(1)
Append to Batch
72(1)
Save Batch File
72(1)
Help Menu
72(1)
Conceptual Structure for Operational Contexts
73(5)
Matrices for Clients and Materials
73(1)
Matrices for Workloads in Library Publishing
73(1)
Types of Populations Served
74(1)
Distribution of the Use of Publishing Processes
75(2)
Roles of Parameters
77(1)
Parameters Related to Materials
77(1)
Parameters Related to Cataloging
77(1)
Parameters Related to User Interaction
78(1)
Parameters Related to Time
78(1)
Conceptual Structure for Tactical Contexts
78(3)
Matrices for Allocation of Materials
78(1)
Parameters Related to Acquisition vs. Access Elsewhere
79(1)
Parameters Related to Decisions Concerning Allocation to Alternative Means of Storage
80(1)
Allocation of Budgets
81(1)
Conceptual Structure for Strategic Contexts
81(3)
Matrices for Institutional Context
81(1)
Acquisitions Decisions
81(2)
Matrices for Interlibrary Cooperation
83(1)
Matrices for Information Production and Distribution
83(1)
Matrices for National Policy
83(1)
Library Operational Requirements
84(15)
Introduction
84(1)
Approaches to Staff Estimation
84(2)
Time and Motion Studies
85(1)
Direct FTE Staff Accounting
85(1)
Total Staff Budget
86(1)
Direct Labor and Costs
86(2)
Workload Factors
86(1)
Determining Values for Workload Factors
87(1)
Direct Costs
88(1)
Indirect Labor and Costs
88(4)
Alternative Bases for Allocation of Indirect Costs
88(1)
Workload Factors for Indirect Staff
89(1)
Supervision and Clerical Support to Supervision
90(1)
Training
90(1)
Unallocated Time
91(1)
Benefit Time
91(1)
Indirect Expenses
91(1)
Benefit Expenses
91(1)
Indirect Operating Expenses
92(1)
General Management and Central Administration
92(3)
Central Library Management
92(1)
Administrative Functions
93(1)
Training
93(1)
Development
93(1)
Systems Management
94(1)
Library Administrative and Operational Structure
95(3)
Administrative Structure: Organization Charts
95(1)
Operational Structure: The Matrix of Interunit Relationships
95(1)
Centralization and Decentralization
96(1)
Effects on Users
97(1)
Effectiveness and Efficiency in Operations
97(1)
Bibliography
98(1)
References Providing Intrduction to General Accounting
98(1)
References for Managerial Accounting
98(1)
References Specific to Library Cost Accounting
98(1)
Services to Library Users
99(62)
Introduction
99(1)
Populations of Users
99(4)
Total Usage
101(1)
Distribution of Frequency of Use
102(1)
Distribution of Use Within Types of User
102(1)
Intensity of Need and Amounts of Use
102(1)
Growth in Populations of Users
103(1)
Distributions of Uses Over Materials and Services
103(2)
Relationship Between Use of Materials and Use of Services
104(1)
Workload Factors for User Services
105(1)
Needs for Facilities
106(6)
User Facilities Models
106(3)
Queuing
109(1)
Standard Values for Number of Facilities
110(1)
Alternative Numbers of Facilities
110(1)
Staff Facilities Models
111(1)
Library Location Models
111(1)
Bibliography
112(5)
References to General Methods for Study of Library Use
112(1)
References on General Library Use
113(1)
References on Use of Collections
114(2)
References Related to Queuing Theory
116(1)
Processing of Library Materials
Introduction
117(1)
Populations of Materials
117(11)
Distribution Among Types of Materials
118(5)
Growth in Populations
123(1)
Exponential Growth Models
123(1)
Linear Growth Models
124(1)
Steady-State Growth Models
125(1)
Logistic Curve Growth
125(2)
Program-Related Growth Models
127(1)
Distributions of Technical Processing
128(2)
Workloads
128(1)
Effects of Future Developments
129(1)
Workload Factors for Technical Processing
130(1)
Materials Storage and Access
131(15)
Storage Facilities
131(1)
Alternative Places for Storage
132(1)
Central libraries vs. branch libraries
132(1)
Open-Stack Shelving vs. Compact Shelving
133(1)
On-campus vs. Depository
133(2)
Frequency of Use Models
135(1)
Zipf's Law and Bradford's Law
135(1)
Mixture of Poisson Distributions
135(2)
Date-Related Models
137(1)
Allocation Decisions Model
137(1)
Parameters Encompassed by the Model for Decision-Making
138(1)
Access Allocation Model
138(8)
Choice Between Acquisition and Access
146(10)
The Contexts for Acquisitions vs. Access Decisions
146(1)
Alternatives for Access
146(1)
Implications for Acquisition Decisions
146(1)
Implications for Deacquisition Decisions
146(1)
Application of the Allocation Model to Acquisition vs. Access Decisions
147(1)
Parameters for Application to Acquisitions vs. Access Decision
147(2)
Illustrative Applications
149(1)
Application of the Allocation Model to Acquisition vs. Access Decisions
150(1)
Historical Data and Status-Quo Projections
150(3)
Applying the Model for Allocation Decisions
153(3)
Bibliography
156(5)
References on Collection Development
156(1)
References on Programmatic Criteria for Collection Development
157(1)
References for Peer Comparison Criteria
158(1)
References for Growth Rates
159(1)
References on Storage Allocation
159(2)
Institutional Requirements
161(26)
Introduction
161(1)
The Context: Universities in the Coming Decades
161(7)
Economics
162(1)
Effects of Technology
163(1)
Faculty Renewal
163(1)
Student Diversity
164(1)
Academic Priorities
164(1)
Means for Scholarly Communication
164(1)
Information Needs of Academic Programs
165(1)
Investment in Information Activities
166(1)
Other Effects
167(1)
Institutional Needs for Information Services
168(2)
Populations Served
168(1)
Information Services Required
169(1)
Coordination of Libraries and Information Technologies
169(1)
Access to Computing Within Libraries
169(1)
Automated Systems for Libraries
169(1)
Institutional Needs for Information Materials
170(4)
Program-Based Acquisitions Decisions
170(1)
Budget-Based Allocation Decisions
171(3)
Comparison with Peer Institutions
174(1)
Institutional Governance of Information Activities
174(11)
Commentary on Terminology
175(1)
Titles for Academic Administrators
175(1)
Titles Relating to Information Resources
176(1)
Governance Patterns
176(1)
Summary of Titles for Library Administrators
176(2)
Governance Structure for Academic Libraries
178(1)
Summary of Titles for Computer-Related Administrators
179(1)
Governance of Telecommunications
180(1)
Governance of Instructional Media and Technology
180(1)
Centralized Management
181(1)
Library Management
181(1)
Information Technology Management
182(1)
Total Information Resource Management
183(2)
Bibliography
185(2)
References for Carnegie Classification
185(1)
References for Economics of Libraries
185(2)
Information Production and Distribution
187(32)
Introduction
187(1)
The Production of Information
187(7)
Authorship
187(1)
Processing
188(1)
Measure for Communication of Information
188(1)
Measure for Selection of Information
188(3)
Measure for Organization of Information
191(2)
Measure for Reduction of Information
193(1)
The Distribution of Information
194(8)
Context and Overview
194(1)
The Forms and Formats of Distribution
195(1)
Books
195(1)
Popular Journals
196(1)
Scholarly Journals
196(1)
Retrospective Books and Journals
197(1)
Databases
198(1)
Software
198(1)
Digital Libraries of Multimedia
199(1)
The Operating Costs in Distribution of Information
199(1)
Distributiors and Retail Outlets
199(1)
Academic, Research, and Public Libraries
199(1)
The Internet and the World Wide Web
200(2)
The Economics of Information
202(12)
Context
202(1)
Economic Properties
203(1)
Cheaply Shareable
203(1)
Value Increases with Accumulation
203(1)
Self-Generating
203(1)
Costs Independent of Scale of Application
203(1)
The Capital Investment in Information
203(2)
Application to Database Companies
205(1)
Institute for Scientific Information
206(1)
OCLC
206(1)
An Academic Research Library
206(1)
An Internet Company
207(1)
Determination of ``Goodwill''
207(1)
Evaluation of a Database as Means for Production
208(1)
Research and Development
208(1)
Computer Software
209(1)
Motion Picture Production
210(1)
Application of Standard No. 53 to Database Contexts
210(1)
Institute for Scientific Information
210(1)
OCLC
210(1)
An Academic Research Library
211(2)
Online Database Services
213(1)
The Combinatorial Effect of Database Size
213(1)
Conclusion
214(1)
Bibliography
214(5)
References on Publishing Costs
214(1)
References on Accounting for Information Investments
214(1)
References on Measurement of Information
214(2)
References Related to Publishing Patterns and Policies
216(2)
References Related to CD-ROM Publishing
218(1)
References Related to Online Publishing
218(1)
Libraries Within Larger Structures
219(28)
Introduction
219(1)
Libraries Within National Information Structures
219(2)
Libraries in Information Publication and Distribution
219(1)
Libraries Within National Social Policy
219(1)
Libraries Within Information Economy Structures
220(1)
Libraries Within Cooperative Structures
221(12)
Library Cooperative Contexts
221(1)
Multiversity Systems
221(1)
Statewide Systems
222(1)
National Systems
222(1)
Contractual Arrangements
222(1)
International Agreements
222(1)
Reasons for Library Cooperation
222(1)
Sharing of Resources
222(1)
Cooperative Acquisitions
223(1)
Automation
223(1)
Shared Cataloging
223(1)
Shared Storage
223(1)
Preservation and Access
223(1)
Library Network Models
224(1)
Network Structure Models
224(1)
Communications Traffic Models
224(1)
Response Time Models
225(1)
User Response Models
225(1)
Cost Trade-off Models
226(1)
Utility Functions for Library Cooperation
226(1)
Capital Investments and Operating Costs
226(1)
Library Effectiveness
227(1)
Governance
227(1)
Professional Ethics
227(1)
The Consequent Utility Function
228(1)
Illustrative Applications of Cooperative Games
228(1)
Cooperative Acquisitions
228(1)
Cooperation in Automation
228(5)
Libraries Within Information Economy Structures
233(9)
Librarians as Components of the Information Economy
233(1)
Structure of the Model
233(1)
Process for Determining Row and Column Totals
234(1)
Column Totals (Functions)
234(1)
Model of National Information Economies
234(2)
Parameters in the Model of National Information Economies
236(2)
National Policy Planning in Other Countries
238(2)
The Effects of Digital Libraries
240(2)
Bibliography
242(5)
References on Library Networks
242(1)
References on Intellectual Property Rights and Fair Use
243(1)
References Related to National Information Policies
243(1)
References on Information Economy
244(3)
Appendix 247(16)
Column Totals (Types of Occupation)
247(3)
Row Totals (Types of Industry)
250(13)
Index 263


Robert M. Hayes is Professor Emeritus at the University of California, Los Angles. He received three degrees in Mathematics from UCLABA in 1947, MA in 1949, and Ph.D. in 1952. Dr. Hayes has served as President of the American Society for Information Science (1962/63), President of the Information Science & Automation Division (now LITA) of the American Library Association (1968/69), Vice-President and Chairman of Section T of the American Association for the Advancement of Science (1969-1971), and Chairman of the ALA Committee on Accreditation (1984-1986).Dr. Hayes served as a Presidential appointee, during 1979/80 and on the Advisory Committee to the 1979 White House Conference on Library and Information Service. He served as Chairman of the Public Sector/Private Sector Task Force of the National Commission on Libraries and Information Science (1979-1982), with primary responsibility for its report on cooperation between the sectors in providing information services. He served as Chairman of the Planning Panel for the National Library of Medicine on the future of the NLM collection (1985-1987).Dr. Hayes has published widely, including co-authorship with Joseph Becker of two basic texts: Information Storage and Retrieval: Tools, Elements, Theories and Handbook of Data Processing for Libraries, published by John Wiley and Sons, Inc. in 1963 and 1972, respectively. For ten years, he served as Associate Editor of the Journal of the ACM (1962-1972), and he has had a continuing appointment for the past ten years to the Editorial Board of Library & Information Science Research (1988-present).