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Nonprofit Management: Principles and Practice 6th ed. [Pehme köide]

(The George Washington University, USA)
  • Formaat: Paperback / softback, 592 pages, kõrgus x laius x paksus: 254x203x20 mm, kaal: 1048 g, Illustrations
  • Ilmumisaeg: 28-Oct-2020
  • Kirjastus: CQ Press
  • ISBN-10: 1544379986
  • ISBN-13: 9781544379982
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  • Formaat: Paperback / softback, 592 pages, kõrgus x laius x paksus: 254x203x20 mm, kaal: 1048 g, Illustrations
  • Ilmumisaeg: 28-Oct-2020
  • Kirjastus: CQ Press
  • ISBN-10: 1544379986
  • ISBN-13: 9781544379982
Teised raamatud teemal:
Michael J. Worth’s best-seller, Nonprofit Management: Principles and Practice, provides a comprehensive, insightful overview of key topics nonprofit leaders encounter daily. Worth covers both the governance and management of nonprofit organizations—the scope and structure of the nonprofit sector, leadership of nonprofits, management, fundraising, earned income strategies, financial management, lobbying and advocacy, managing international and global organizations, and social entrepreneurship—helping readers understand what they are and how they work. The text balances research, theory, and practitioner literature with current cases and the most recent data available, making it appropriate for undergraduates, graduate students, and nonprofit professionals.

The Sixth Edition has been updated to include new material regarding diversity, equity, and inclusion; volunteer stewardship; nonprofit executive transitions; models for pursuing earned income; ethical dilemmas and controversial donors; generational differences in the workplace; and an exploration of the role of nonprofits in advancing social movements.

Preface xix
Acknowledgments xxiv
PART I UNDERSTANDING NONPROFITMANAGEMENT, THE NONPROFIT SECTOR, AND NONPROFIT ORGANIZATIONS
1(78)
Chapter 1 Nonprofit Management as a Profession and a Field of Study
2(16)
A Revolution in Management
4(1)
A Distinct Profession
5(3)
Nonprofit Management as a Field of Study
8(4)
Toward a Balanced Approach
12(2)
Proceeding With Realism and Pride
14(1)
Chapter Summary
15(1)
Key Terms and Concepts
16(1)
Questions for Discussion
16(1)
Appendix Case
16(1)
Suggestions for Further Reading
17(1)
Books
17(1)
Articles
17(1)
Websites
17(1)
Chapter 2 Overview of the Nonprofit Sector
18(34)
America's Nonprofit Sector: A Historical Overview
21(2)
Searching for a Common Vocabulary
23(1)
Alternatives to Nonprofit
24(1)
Size of the U.S. Nonprofit Sector
25(2)
Differentiating the Nonprofit Sector
27(12)
National Taxonomy of Exempt Entities
27(1)
IRS Classifications
28(8)
Salamon's Anatomy
36(1)
The Spectrum of Organizations
37(2)
Emerging New Models
39(3)
The Commercialization Debate
42(1)
Commercialization and Tax Exemption
43(1)
Implications for Nonprofit Managers
44(1)
Chapter Summary
45(1)
Key Terms and Concepts
46(1)
Case 2.1 The Chan-Zuckerberg Initiative
46(1)
Case 2.2 A Double Bottom Line: Ben & Jerry's
47(2)
Case 2.3 Burning Man
49(1)
Questions for Discussion
50(1)
Appendix Cases
50(1)
Suggestions for Further Reading
50(2)
Books
50(1)
Articles/Book
Chapters
51(1)
Websites
51(1)
Chapter 3 Theories of the Nonprofit Sector and Nonprofit Organizations
52(27)
Explaining the Nonprofit Sector
53(9)
Nonprofit Theory Across the Disciplines
54(1)
The Failure Theories
55(1)
Market and Government Failure
56(1)
Nonprofits as Gap Fillers
57(1)
Supply-Side Theories
58(1)
Theories of Altruism and Giving
59(1)
Theory of the Commons: An Interdisciplinary Approach
59(1)
Changing Definitions of Private, Public, and Common
60(2)
Explaining Nonprofit Organizations
62(10)
Characteristics of Nonprofit Organizations
62(3)
Nonprofits as Open Systems
65(1)
Resource Dependence
66(3)
Isomorphism
69(1)
Explaining Nonprofit Organizational Structures
70(1)
Organizational Culture
71(1)
Chapter Summary
72(1)
Key Terms and Concepts
73(1)
Case 3.1 The Smithsonian Institution and the Catherine B. Reynolds Foundation
74(2)
Case 3.2 The National Trust for Historic Preservation
76(2)
Questions for Discussion
78(1)
Appendix Case
78(1)
Suggestions for Further Reading
78(1)
Books
78(1)
Articles
78(1)
PART II GOVERNING AND LEADING NONPROFIT ORGANIZATIONS
79(64)
Chapter 4 Nonprofit Governing Boards
80(36)
Types of Governing Boards
82(4)
Elected Boards
83(1)
Self-Perpetuating Boards
84(1)
Appointed and Hybrid Boards
85(1)
Advisory Councils
85(1)
The Governing Board's Responsibilities
86(8)
The Governing Board's Legal Responsibilities
87(4)
The Governing Board's Functional Responsibilities
91(3)
The Board and the CEO
94(6)
Carver's Policy Governance Model
95(2)
Chait, Ryan, and Taylor: Governance as Leadership
97(1)
Herman and Heimovics: Psychological Centrality and Board-Centered Leadership
98(2)
Explaining Board Behavior
100(1)
Managing Nonprofit Boards
100(1)
Role of the Chair
101(1)
Governance Committee
101(1)
Board Professionals
101(1)
Nonprofit Board Effectiveness
102(1)
Critics of Board Performance
102(6)
Diversity, Equity, and Inclusion
103(1)
The Search for Best Practices
104(2)
The Challenge of Nonprofit Governance
106(2)
Chapter Summary
108(1)
Key Terms and Concepts
109(1)
Case 4.1 Sweet Briar College
109(2)
Case 4.2 The Hershey Trust
111(2)
Questions for Discussion
113(1)
Appendix Cases
113(1)
Suggestions for Further Reading
114(2)
Books/Reports
114(1)
Websites
114(2)
Chapter 5 Executive Leadership
116(27)
The CEO's Job
117(2)
Management and Leadership
119(1)
Overview of Leadership Theories
120(7)
An Evolution in Thinking
121(3)
Transformational Leadership
124(1)
Charismatic Leadership
125(2)
The Effective Nonprofit CEO
127(5)
Focus on Mission
128(1)
Focus on the Board
129(1)
Focus on External Relationships
129(1)
Share Leadership and Empower Others
129(1)
Focus on Key Roles and Priorities
130(1)
Use the "Political Frame"
130(1)
Right Person, Right Place, Right Time
131(1)
Founder Syndrome
132(2)
Executive Transitions
134(1)
Leading Change
135(2)
Chapter Summary
137(1)
Key Terms and Concepts
138(1)
Case 5.1 A Change in Leadership at Habitat for Humanity
138(2)
Case 5.2 Challenge and Change at United Way
140(2)
Questions for Discussion
142(1)
Appendix Cases
142(1)
Suggestions for Further Reading
142(1)
Books/Book
Chapters
142(1)
Articles
142(1)
Websites
142(1)
PART III MANAGING THE NONPROFIT ORGANIZATION
143(184)
Chapter 6 Ensuring Accountability and Measuring Performance
144(40)
Defining and Ensuring Accountability
146(1)
Mechanisms for Accountability
147(12)
Requirements of Law
147(2)
Self-Regulation: Standards and Accreditation
149(8)
Transparency
157(2)
Measuring and Managing Performance
159(15)
Financial Ratios
160(3)
Benchmarking
163(1)
Outcomes
164(5)
Balanced Scorecard
169(2)
Social Return on Investment
171(1)
Blended Value
172(2)
Performance Measurement: The Continuing Debate
174(2)
Chapter Summary
176(1)
Key Terms and Concepts
177(1)
Case 6.1 The Wounded Warrior Project
177(2)
Case 6.2 Youth Villages
179(2)
Questions for Discussion
181(1)
Appendix Cases
181(1)
Suggestions for Further Reading
182(2)
Books
182(1)
Articles/Reports
182(1)
Websites
182(2)
Chapter 7 Developing Strategy, Building Capacity, and Managing Risk
184(34)
Understanding Strategy
185(1)
Strategic Planning and Strategic Management
186(1)
The Strategic Planning Process
187(8)
Planning to Plan
189(1)
Defining Mission, Vision, and Values
190(2)
Assessing the Situation
192(2)
Identifying Strategic Issues
194(1)
Setting Goals
195(1)
Developing Strategies
195(3)
Setting Objectives
198(1)
Writing the Strategic Plan
199(1)
Developing an Operational Plan
199(1)
Benefits and Limitations of Strategic Planning
199(1)
Building Organizational Capacity
200(1)
Defining and Understanding Capacity
201(1)
Capacity Building in Action
202(1)
A Model for Capacity Building
203(1)
Capacity and Organizational Life Cycles
204(2)
Capacity Building Evaluated
206(1)
Managing Risk
207(2)
Chapter Summary
209(1)
Key Terms and Concepts
210(1)
Case 7.1 Generation Hope Strategic Plan 2021
210(5)
Questions for Discussion
215(1)
Appendix Cases
215(1)
Suggestions for Further Reading
215(3)
Books/Reports
215(1)
Articles
216(1)
Websites
216(2)
Chapter 8 Collaborations, Partnerships, and Mergers
218(28)
Growing Interest in Collaboration
221(1)
A Continuum of Relationships
222(1)
Exploring Collaborations and Mergers
223(1)
Drivers of Collaborations and Mergers
224(2)
Obstacles to Collaboration and Merger
226(3)
Culture
227(1)
Egos
228(1)
Brand Identity
228(1)
Community or Political Objections
228(1)
Costs
229(1)
Conditions for Success
229(2)
Driven by Mission
229(1)
Commitment From Top Leadership
229(1)
Trust
230(1)
Relatedness
230(1)
Process
230(1)
Collaborations and Mergers Within National Nonprofits
231(1)
Cross-Sector Collaboration
232(4)
A Continuum of Cross-Sector Collaboration
233(1)
Advantages and Disadvantages of CSCs
234(1)
Obstacles and Conditions for Success
235(1)
Achieving Collective Impact
236(2)
Chapter Summary
238(1)
Key Terms and Concepts
239(1)
Case 8.1 N Street Village and Miriam's House
239(4)
Questions for Discussion
243(1)
Appendix Cases
243(1)
Suggestions for Further Reading
244(2)
Books
244(1)
Articles/Reports
244(1)
Websites
244(2)
Chapter 9 Managing Staff and Service Volunteers
246(32)
Human Resources Management
248(2)
Requirements of Law
248(1)
Diversity, Equity, and Inclusion
249(1)
An Overview of Management Theories
250(1)
Understanding Human Motivations
251(7)
Maslow's Hierarchy of Needs
251(2)
McGregor: Theory X and Theory Y
253(1)
McClelland: Three Needs Theory
253(1)
Myers and Briggs: Personality Types
254(1)
Herzberg: Motivators and Dissatisifiers
254(1)
Motivations of Nonprofit Staff
255(2)
Life Cycles and Generations
257(1)
Applying Theories to Managing the Nonprofit Workforce
258(3)
Managing Volunteers
261(9)
Types of Volunteers
261(2)
Motivations of Volunteers
263(1)
Volunteer Program Practices
264(5)
A Contingency Approach to Volunteer Stewardship
269(1)
Volunteer Management as a Career Field
270(1)
The Future of Volunteerism
271(1)
Chapter Summary
272(1)
Key Terms and Concepts
273(1)
Cases 9.1--9.4 Staff and Volunteer Issues
273(3)
Questions for Discussion
276(1)
Appendix Cases
276(1)
Suggestions for Further Reading
276(2)
Books/Book
Chapters/Journals
276(1)
Websites
276(2)
Chapter 10 Marketing and Communications
278(28)
Defining and Understanding Marketing
279(2)
Marketing Serves the Mission
281(1)
Marketing Means Action
282(1)
Marketing as a Process
283(1)
The Marketing Mix
283(6)
Product
284(1)
Place
285(1)
Promotion
285(1)
Market Segmentation
286(1)
Price
287(2)
Defining the Exchange
289(1)
Building the Brand
289(3)
Integrated Marketing Communication (IMC)
292(2)
Crafting an Effective Message
294(1)
Crisis Communications
295(2)
Social Media
297(2)
From Gatekeepers to Connectors
297(1)
Social Media Planning
298(1)
Operational Questions
298(1)
Evaluating Marketing and Communication
299(1)
Chapter Summary
300(1)
Key Terms and Concepts
301(1)
Case 10.1 Rebranding 4-H
302(1)
Case 10.2 Susan G. Komen Foundation
303(1)
Questions for Discussion
304(1)
Appendix Cases
305(1)
Suggestions for Further Reading
305(1)
Books/Journals
305(1)
Articles
305(1)
Websites
305(1)
Chapter 11 Advocacy and Lobbying
306(21)
Basic Distinctions
308(1)
Overview of Lobbying Law
309(5)
Option I Substantial Part Test
311(1)
Option II 501(h) Expenditure Test
311(2)
Political Campaign Activity
313(1)
Implementing an Advocacy Program
314(5)
Using Social Media
316(1)
Creating Movements for Social Change
317(2)
Continuing Issues and Concerns
319(1)
Chapter Summary
320(1)
Key Terms and Concepts
321(1)
Case 11.1 Mothers Against Drunk Driving (MADD)
321(1)
Case 11.2 Housing First
322(2)
Case 11.3 National Audubon Society
324(1)
Questions for Discussion
325(1)
Appendix Case
325(1)
Suggestions for Further Reading
325(2)
Books
325(1)
Articles
325(1)
Websites
325(2)
PART IV OBTAINING AND MANAGING RESOURCES
327(116)
Chapter 12 Financial Management
328(36)
Definitions of Key Concepts
330(1)
Understanding Nonprofit Finances
331(4)
Nonprofit Financial Statements
335(8)
Statement of Financial Position
335(2)
Statement of Activities
337(2)
Statement of Cash Flows
339(1)
Statement of Functional Expenses
339(3)
Required Disclosures and Notes to Financial Statements
342(1)
Audits
343(1)
Using Financial Ratios
344(2)
Managing Endowment Funds
346(3)
Developing and Managing the Budget
349(2)
Financial Policies and Controls
351(1)
Chapter Summary
352(2)
Key Terms and Concepts
354(1)
Case 12.1 Hull House
354(2)
Case 12.2 The Newseum
356(4)
Questions for Discussion
360(1)
Appendix Cases
361(1)
Suggestions for Further Reading
361(3)
Books
361(1)
Newsletters
362(1)
Websites
362(2)
Chapter 13 Philanthropic Fundraising
364(36)
Definitions and Distinctions
366(2)
Motivations for Giving
368(4)
Understanding Corporate Philanthropy
368(1)
Foundation Giving
369(1)
Motivations of Individual Donors
370(2)
The Fundraising Process
372(9)
Identifying Priorities and Developing the Case
373(1)
Identifying and Qualifying Prospects
374(1)
Cultivating Prospects
375(1)
Soliciting the Gift
376(3)
Acknowledging and Recognizing Donors
379(1)
Stewarding the Gift and the Relationship
380(1)
Individual Donor Life Cycles
381(4)
Planned Giving
382(3)
Campaigns
385(2)
Managing Fundraising Programs
387(3)
Advancement Services
388(1)
Prospect Management
388(1)
Fundraising Efficiency and Effectiveness
388(1)
Staff Performance and Accountability
389(1)
Ethics and Professional Standards
390(4)
Tainted Donors and Tainted Money
391(2)
Association of Fundraising Professionals Code
393(1)
Chapter Summary
394(2)
Key Terms and Concepts
396(1)
Cases 13.1 a-g Fundraising Ethics
396(1)
Questions for Discussion
397(1)
Appendix Cases
398(1)
Suggestions for Further Reading
398(2)
Books/Book
Chapters
398(1)
Articles/Reports
398(1)
Websites
398(2)
Chapter 14 Social Enterprise and Earned Income
400(28)
Defining Social Enterprise and Earned Income
401(3)
Why Earned Income?
404(1)
Partnerships With Business
405(8)
Licensing
406(1)
Sponsorships
407(1)
Cause Marketing
408(3)
Integrated Relationships
411(1)
Operational Relationships
411(1)
Putting Partnerships Together
412(1)
Nonprofit Business Ventures
413(4)
Identifying Business Opportunities
414(1)
Feasibility Analysis and Business Planning
415(2)
Earned-Income Strategies: Issues and Decisions
417(4)
Sorting Out the Issues
417(1)
Evaluating Opportunities Against Mission
418(2)
A Continuing Debate
420(1)
Chapter Summary
421(1)
Key Terms and Concepts
422(1)
Case 14.1 The National Geographic Society
423(1)
Case 14.2 Aspire CoffeeWorks
424(2)
Questions for Discussion
426(1)
Appendix Cases
426(1)
Suggestions for Further Reading
426(2)
Books
426(1)
Articles
427(1)
Websites
427(1)
Chapter 15 Government Grants and Contracts
428(15)
Changes in Sources and Patterns of Support
430(1)
Grants, Contracts, and Fees
431(3)
Government Support: Opportunities and Challenges
434(2)
Seeking Government Support
436(3)
Identifying Grant Opportunities
436(1)
Evaluating Grant Opportunities
437(1)
Preparing and Submitting an Application or Proposal
438(1)
Nonprofits in the Policy Arena
439(1)
Chapter Summary
439(1)
Key Terms and Concepts
440(1)
Case 15.1 SEED Foundation
440(2)
Questions for Discussion
442(1)
Appendix Case
442(1)
Suggestions for Further Reading
442(1)
Books
442(1)
Articles
442(1)
Websites
442(1)
PART V SPECIAL TOPICS
443(39)
Chapter 16 Social Entrepreneurship and Innovation
444(18)
Defining and Understanding Social Entrepreneurship
445(3)
Social Enterprise School
446(1)
Social Innovation School
446(2)
History of Social Entrepreneurship as a Field
448(1)
Theories of Social Entrepreneurship
449(1)
Social Entrepreneurship Across Fields and Around the World
450(2)
Building High-Impact Nonprofits
452(3)
Sustaining Innovation
455(1)
The Future of Social Entrepreneurship
456(1)
Chapter Summary
457(1)
Key Terms and Concepts
457(1)
Case 16.1 KaBOOM!
458(1)
Case 16.2 Harlem Children's Zone
459(1)
Questions for Discussion
460(1)
Appendix Case
460(1)
Suggestions for Further Reading
460(2)
Books
460(1)
Journals
461(1)
Websites
461(1)
Chapter 17 Governing and Managing International and Global Organizations
462(20)
Definitions and Scope of International Organizations
464(2)
International Philanthropy and Fundraising
466(3)
International Giving
467(1)
Global Fundraising
467(2)
International Nonprofit Governance and Management
469(4)
Managing Across Cultures
470(1)
Governing International and Global Organizations
470(1)
Structuring International NGOs
471(2)
Chapter Summary
473(1)
Key Terms and Concepts
474(1)
Case 17.1 Medecins Sans Frontieres/Doctors Without Borders
474(2)
Case 17.2 Haitian Earthquake Relief and Recovery
476(2)
Questions for Discussion
478(1)
Suggestions for Further Reading
478(1)
Books
478(1)
Articles
478(1)
Websites
478(1)
Conclusion
479(3)
Appendix: Cases for Discussion
482(28)
1 New York City Opera
482(7)
2 Share Our Strength/No Kid Hungry
489(8)
3 The Y
497(6)
4 The Girl Scouts of the United States of America
503(7)
References 510(30)
Index 540(27)
About the Author 567