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OpenView Network Node Manager: Designing and Implementing an Enterprise Solution [Pehme köide]

  • Formaat: Paperback / softback, 352 pages, kõrgus x laius x paksus: 178x235x19 mm, kaal: 562 g
  • Ilmumisaeg: 21-Sep-2000
  • Kirjastus: Prentice Hall
  • ISBN-10: 0130198498
  • ISBN-13: 9780130198495
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  • Formaat: Paperback / softback, 352 pages, kõrgus x laius x paksus: 178x235x19 mm, kaal: 562 g
  • Ilmumisaeg: 21-Sep-2000
  • Kirjastus: Prentice Hall
  • ISBN-10: 0130198498
  • ISBN-13: 9780130198495
HP's OpenView Network Node Manager (NNM) offers the industry's most powerful platform for enterprise-wide IP network management based on Simple Network Management Protocol (SNMP) standards. Now, one of HP's leading NNM consultants has written the definitive, best-practices guide to implementing and managing OpenView NNM. OpenView Network Node Manager covers planning, configuration, deployment, administration, staffing, performance, firewalls, troubleshooting, and more -- including a full section of case studies taken from the author's extensive experience implementing NNM in large enterprises. Start by walking through an enterprise-class NNM deployment plan, in detail: requirements, operations agreements, hardware selection, piloting, training, management domains, and more. Plan a reliable, accurate, consistent, and manageable Domain Name Service; define your management domain; autodiscover your network, and refine your results to fully reflect your topology. Master best-practices strategies for working with network maps, managing special features of network devices, and organizing network management across multiple collection stations. Coverage also includes configuration, event, and performance management; firewall environments; routine maintenance; troubleshooting; and cross-platform issues.

Muu info

HP's OpenView Network Node Manager (NNM) offers the industry's most powerful platform for enterprise-wide IP network management based on Simple Network Management Protocol (SNMP) standards. Now, one of HP's leading NNM consultants has written the definitive, best-practices guide to implementing and managing OpenView NNM. OpenView Network Node Manager covers planning, configuration, deployment, administration, staffing, performance, firewalls, troubleshooting, and more -- including a full section of case studies taken from the author's extensive experience implementing NNM in large enterprises. Start by walking through an enterprise-class NNM deployment plan, in detail: requirements, operations agreements, hardware selection, piloting, training, management domains, and more. Plan a reliable, accurate, consistent, and manageable Domain Name Service; define your management domain; autodiscover your network, and refine your results to fully reflect your topology. Master best-practices strategies for working with network maps, managing special features of network devices, and organizing network management across multiple collection stations. Coverage also includes configuration, event, and performance management; firewall environments; routine maintenance; troubleshooting; and cross-platform issues.
Preface xv
Acknowledgments xvii
List of Figures
xix
List of Tables
xxiii
Author Biography xxv
The NNM Project Deployment Plan
1(24)
Introduction
2(2)
Determining the Requirements that NNM Must Satisfy
4(2)
Sharing Project Plans and Information on a Web Site
6(1)
Drafting, Defining, and Finalizing an Operations Agreement
7(1)
Choosing Scalable Hardware at Each NNM Site
8(3)
Setting the Scope and Conducting a Pilot Test
11(1)
Identifying, Developing, or Buying NNM Training
12(1)
Defining Management Domains
13(2)
Planning for Ongoing Problem Resolution
15(1)
Planning for System, Database, and Map Backup and Recovery
16(3)
The Benefit of Using ITO for NNM System Management
19(1)
The Value of Consultants, System Admins, and Project Managers
20(1)
The Victory Celebration
21(1)
Planning for Operational Patching and Upgrading
21(4)
Planning a Robust Domain Name System
25(20)
Introduction
26(1)
Why DNS Is So Important to NNM
27(2)
The History of /etc/hosts
29(1)
Router Interfaces and DNS
30(2)
Reliability Designs for DNS
32(2)
The Purpose and Use of Delegation
34(2)
Sample DNS Configuration Files
36(3)
Loading Factors for DNS Systems
39(2)
NNM Caching
41(1)
Primary, Secondary, and Other Mysteries
42(1)
The Bigger Picture of a DNS Implementation
43(2)
Defining the Management Domain
45(16)
Introduction
46(1)
Determining the Communities of Interest in a Network
47(2)
Geographic Regions and Business Relationships
49(1)
Estimating the Size of a Management Domain
50(2)
Strategies for Defining and Discovering the Management Domain
52(3)
Configuration Files for Controlling the Management Domain
55(6)
The Excitement of First Discovery
61(18)
Introduction
62(2)
Discovery Without a seedfile
64(1)
Manually Guided Discovery
65(1)
Discovery Guided by a seedfile
66(3)
Demand Poll to Coax Along Discovery
69(1)
The Curse of Multiple SNMP Community Strings
70(1)
DNS Problems
71(1)
Fine-Tuning the Discovery Filter
71(2)
Tuning and Observing netmon Queues
73(2)
My Window Is Full of Icons
75(1)
Strategies for Containerizing the Internet Submap
75(1)
Saving Map Customizations
76(2)
Leveraging Lessons Learned With Other Map Builders
78(1)
Map Management Strategies
79(16)
Introduction
80(1)
Where The Read/Write Map Is Displayed
81(3)
Managing Map Customizations
84(2)
Using Autolayout and Overlay Features
86(1)
How NNM Uses the Repeater and Bridge MIBs
86(2)
Third-Party Map Management Tools
88(1)
Taking Screenshots of Maps
88(2)
Special Types of Network Devices
90(5)
Distributed Network Management
95(16)
Introduction
96(1)
The Management Station and Collection Station Relationship
97(2)
Configuring the Collection Station
99(2)
Deciding What Devices to Export
101(2)
Management Station SNMP Data Collection
103(1)
Monitoring NNM Systems With ITO and Measure Ware
103(2)
Configuring the Management Station
105(2)
Adding a Collection Station to an Operational Management Station
107(2)
The Impact of Rebuilding a Collection Station
109(2)
Configuration Management With NNM
111(8)
Introduction
112(2)
Nuggets in the Configuration Alarms Category
114(1)
Gold in ovtopodump
115(1)
Configuration Information Presented in NNM Maps
115(1)
Interface Information
116(1)
Creating Custom Menu Items
117(2)
Event Management With NNM
119(18)
Introduction
120(1)
Managed vs. Unmanaged Devices
121(2)
Traps From Expected and Unexpected Sources
123(3)
syslog Streams from Devices and ovevent
126(2)
Predefined and Custom Alarm Categories
128(1)
Customizing Event Actions
129(3)
Managing Event Histories and trapd.log
132(1)
Reducing Event Storms with ECS
133(4)
Performance Management with NNM
137(40)
Introduction
138(2)
Who Needs Performance Data?
140(4)
Providing Data for an SLA
144(1)
Determining Performance Data Retention Intervals
145(4)
Estimating SNMP Data Sample Rates
149(3)
The Heisenberg Uncertainty Principle of SNMP Polling
152(1)
How Much Traffic Does NNM Create?
153(3)
SNMP Performance Data in MIB2 and Private MIBs
156(2)
Strategies for Setting Threshold Values
158(4)
How to Create MIB Expressions
162(2)
Viewing Performance Data Online
164(1)
Presenting Performance Data to the Consumer
165(1)
SNMPv2c and 64-bit Counters
166(2)
Collecting RMON Data
168(3)
Crossing Over into HP NetMetrix
171(1)
Capacity Planning
171(3)
Conclusion
174(3)
Managing Firewall Environments With NNM
177(14)
Introduction
178(1)
Defining the DMZ Environment
179(2)
Working With the Corporate Security Group
181(1)
Special Security Configuration for UNIX in the DMZ
182(2)
Firewalls and NNM Port Usage
184(2)
Router Access Control Lists and NNM
186(2)
Packet Filtering With a Router
188(1)
Accessing NNM Remotely
189(2)
Periodic Maintenance Tasks for NNM
191(16)
Introduction
192(1)
Using crontab Entries to Automate Backups
193(1)
Determining the Scope of the Backup
194(2)
Database Repairing
196(1)
Moving Newly Discovered Devices to Their Proper Container
197(1)
Backing Up Map Customizations
198(1)
Updating MIBs for New Devices
199(1)
Deleting Unwanted Maps
199(2)
Reviewing Configuration Alarms
201(2)
Perusing Log Files and Application Alarms
203(1)
Reviewing MeasureWare Data
204(1)
Perusing and Updating ITO Alarms
205(2)
A Day With NNM
207(12)
Introduction
208(1)
Custom Performance Management
209(2)
Testing an NNM Patch
211(1)
Verifying Correct Menu Operation
212(1)
Validating a New Procedure
213(1)
Testing Third-Party Applications
213(1)
Validating Operating System Changes
214(2)
Conducting Directed Discovery
216(1)
Creating a Special Purpose Map
217(1)
NNM and Routers
218(1)
Troubleshooting NNM
219(14)
Introduction
220(1)
Using Event Logs
221(1)
Consulting the Map for Related Objects
222(1)
Device Names Change Unexpectedly
222(1)
Network Topology Autolayout Errors
223(2)
DHCP Reassigns an IP address
225(1)
Autodiscovery Blues
226(3)
Detecting an Impending License Expiration
229(1)
NNM GUI Problems on UNIX Systems
230(3)
Cross-Platform Issues With NNM
233(8)
Introduction
234(1)
X-Windows Differences
234(2)
Java Issues
236(2)
Bandwidth and X-Windows
238(1)
Printing With NNM
239(2)
Staffing Issues for NNM
241(10)
Introduction
242(1)
Determining Users for the Read-Only Map
243(1)
Who Are the Keepers of the Maps?
244(1)
Who Creates MIB Applications?
244(1)
Who Troubleshoots NNM Itself?
245(1)
Who Resolves DNS Problems?
246(2)
Who Resolves NNM Problems?
248(1)
Who Performs System Administration?
248(1)
Who Develops Custom Applications?
249(2)
Best Practices for NNM
251(10)
Introduction
252(1)
Platform Sizing
252(3)
ITO Manages the NNM Systems
255(1)
Menu Management
256(1)
Project Management
257(2)
Dedicated System Administrator
259(2)
NNM Case Studies
261(10)
Introduction
262(1)
A Global Manufacturing Company
262(2)
A Natural Resource Company
264(1)
A Bioengineering Company
265(1)
A Local Vehicle Manufacturer
265(1)
A Community College
266(1)
A National Consulting Company
267(1)
A Small Engineering Firm
268(1)
A Worldwide Computer Company
268(3)
Glossary 271(40)
Index 311
JOHN BLOMMERS is a Network Consultant with Hewlett-Packard's Professional Services Organization in Bellevue, WA. He has worked with OpenView NNM since Version 1.0, when it was called xnm. He recently spent two years helping to implement NNM across Boeing's 70-site network, encompassing over 10,000 devices. Blommers currently teaches LAN/WAN Design and Advanced Network Management at the University of Washington Education Outreach Certificate Program.