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OS X Support Essentials 10.11 - Apple Pro Training Series (includes Content Update Program): Supporting and Troubleshooting OS X El Capitan [Multiple-component retail product]

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  • Formaat: Multiple-component retail product, 936 pages, kõrgus x laius x paksus: 231x178x49 mm, kaal: 1576 g, Contains 1 Paperback / softback and 1 Digital product license key
  • Sari: Apple Pro Training
  • Ilmumisaeg: 04-Jan-2016
  • Kirjastus: Peachpit Press Publications
  • ISBN-10: 013442820X
  • ISBN-13: 9780134428208
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OS X Support Essentials 10.11 - Apple Pro Training Series (includes Content Update Program): Supporting and Troubleshooting OS X El CapitanSuurem pilt
  • Formaat: Multiple-component retail product, 936 pages, kõrgus x laius x paksus: 231x178x49 mm, kaal: 1576 g, Contains 1 Paperback / softback and 1 Digital product license key
  • Sari: Apple Pro Training
  • Ilmumisaeg: 04-Jan-2016
  • Kirjastus: Peachpit Press Publications
  • ISBN-10: 013442820X
  • ISBN-13: 9780134428208
Teised raamatud teemal:
Püsilink: https://www.kriso.ee/db/9780134428208.html
Märksõnad:
This is the official curriculum of the Apple El Capitan 101: OS X Support Essentials 10.11 course and preparation for Apple Certified Support Professional (ACSP) 10.11 certificationas well as a top-notch primer for anyone who needs to support, troubleshoot, or optimize OS X El Capitan. This guide provides comprehensive coverage of El Capitan and is part of the Apple Pro Training seriesthe only Apple-certified books the market. Designed for support technicians, help desk specialists, and ardent Mac users, this guide takes you deep inside the El Capitan operating system. Readers will find in-depth, step-by-step instruction on everything from installing and configuring El Capitan to managing networks and system administration. Whether you run a computer lab or an IT department, youll learn to set up users, configure system preferences, manage security and permissions, use diagnostic and repair tools, troubleshoot peripheral devices, and moreall on your way to preparing for the industry-standard ACSP certification. 





Covers updated system utilities and new features of OS X El Capitan. Features authoritative explanations of underlying technologies, troubleshooting, system administration, and much more. Focused lessons take you step by step through practical, real-world tasks. Lesson files and bonus material available for downloadincluding lesson review questions summarizing what youve learned to prepare you for the Apple certification exam. Web Edition provides full text of the book as part of our Content Update Program with revised content for significant software updates.

This book is part of Peachpits Content Update Program.  As Apple updates features of OS X El Capitan, sections of this book may be updated or new sections may be added to cover significant updates to the software. The updates will be delivered to you via a free Web Edition of this book, which can be accessed with any Internet connection. For details about accessing the Web Edition, please see the "About This Guide" section of your book.
About This Guide xv
Installation and Configuration
Lesson 1 Install OS X El Capitan
3(40)
Reference 1.1 Understand OS X El Capitan
3(3)
Reference 1.2 Select an Installation Method
6(2)
Reference 1.3 Prepare to Upgrade a Previous System
8(8)
Reference 1.4 Prepare the System Disk
16(2)
Reference 1.5 Upgrade and Install OS X
18(4)
Reference 1.6 Troubleshoot Installation Issues
22(2)
Exercise 1.1 Prepare a Mac for Upgrade
24(7)
Exercise 1.2 Upgrade to OS X El Capitan
31(3)
Exercise 1.3 Erase a Mac System and Install OS X El Capitan
34(6)
Exercise 1.4 Verify System Installation
40(3)
Lesson 2 Set Up and Configure OS X
43(46)
Reference 2.1 Use Setup Assistant
43(9)
Reference 2.2 Manage System Settings
52(5)
Reference 2.3 Inspect System Information
57(3)
Exercise 2.1 Configure a New OS X System for Exercises
60(4)
Exercise 2.2 Configure an Existing OS X System for Exercises
64(3)
Exercise 2.3 Examine System Preferences
67(7)
Exercise 2.4 Download the Student Materials in a Classroom
74(3)
Exercise 2.5 Download the Student Materials Independently
77(4)
Exercise 2.6 Install a Configuration Profile
81(3)
Exercise 2.7 Examine System Information
84(5)
Lesson 3 Use OS X Recovery
89(20)
Reference 3.1 Start Up from OS X Recovery
89(2)
Reference 3.2 Explore OS X Recovery Utilities
91(3)
Reference 3.3 Create an OS X Recovery Disk
94(1)
Exercise 3.1 Use OS X Recovery
95(6)
Exercise 3.2 Create an OS X Install Disk
101(8)
Lesson 4 Update OS X Software
109(22)
Reference 4.1 Understand Automatic Software Update
109(8)
Reference 4.2 Manually Install Updates
117(3)
Reference 4.3 Examine Installation History
120(1)
Exercise 4.1 Manually Install Software Updates in a Classroom
121(1)
Exercise 4.2 Manually Install Software Updates Independently
122(2)
Exercise 4.3 Use Automatic Software Update
124(7)
User Accounts
Lesson 5 Manage User Accounts
131(32)
Reference 5.1 Understand User Accounts
131(5)
Reference 5.2 Configure User Accounts
136(6)
Reference 5.3 Use Parental Controls
142(2)
Reference 5.4 Configure Login and Fast User Switching
144(6)
Exercise 5.1 Create a Standard User Account
150(9)
Exercise 5.2 Create a Managed User Account
159(4)
Lesson 6 Manage User Home Folders
163(18)
Reference 6.1 Understand Home Folder Content
163(2)
Reference 6.2 Delete User Accounts
165(2)
Reference 6.3 Migrate and Restore Home Folders
167(5)
Exercise 6.1 Restore a Deleted User Account
172(9)
Lesson 7 Manage System Security
181(42)
Reference 7.1 Change Passwords
181(7)
Reference 7.2 Reset Passwords
188(6)
Reference 7.3 Manage System Security Settings
194(11)
Reference 7.4 Set a Firmware Password
205(2)
Exercise 7.1 Reset Account Passwords in OS X Recovery
207(3)
Exercise 7.2 Reset Account Passwords
210(5)
Exercise 7.3 Create a New Keychain
215(4)
Exercise 7.4 Use a Firmware Password
219(4)
Lesson 8 Manage Keychains
223(26)
Reference 8.1 Understand Keychain Architecture
223(2)
Reference 8.2 Manage Keychain Items
225(8)
Reference 8.3 Use iCloud Keychain
233(5)
Exercise 8.1 Manage Keychains
238(11)
File Systems and Storage
Lesson 9 Manage File Systems and Storage
249(50)
Reference 9.1 Understand File System Components
249(7)
Reference 9.2 Mount, Unmount, and Eject Disks
256(5)
Reference 9.3 Inspect File Systems
261(5)
Reference 9.4 Manage File Systems
266(8)
Reference 9.5 Troubleshoot File Systems
274(6)
Exercise 9.1 Repartition a Disk Dynamically
280(5)
Exercise 9.2 Erase a Disk
285(3)
Exercise 9.3 Repair Partitions and Volumes in Target Disk Mode
288(5)
Exercise 9.4 Repair Partitions and Volumes in OS X Recovery Mode
293(6)
Lesson 10 Manage FileVault
299(24)
Reference 10.1 Understand FileVault Technology
299(2)
Reference 10.2 Enable FileVault
301(5)
Reference 10.3 Use FileVault Recovery
306(2)
Exercise 10.1 Turn On FileVault
308(5)
Exercise 10.2 Restart a FileVault-Protected System
313(4)
Exercise 10.3 Use a FileVault Recovery Key
317(3)
Exercise 10.4 Turn Off FileVault
320(3)
Lesson 1 1 Manage Permissions and Sharing
323(32)
Reference 11.1 Understand File System Permissions
323(7)
Reference 11.2 Explore Permissions for Sharing
330(5)
Reference 11.3 Manage Permissions
335(6)
Reference 11.4 Understand System Integrity Protection
341(2)
Exercise 11.1 Create Items with Default Permissions
343(5)
Exercise 11.2 Test Permissions Changes
348(7)
Data Management
Lesson 12 Use Hidden Items, Shortcuts, and File Archives
355(22)
Reference 12.1 Examine Hidden Items
355(4)
Reference 12.2 Examine Bundles and Packages
359(2)
Reference 12.3 Use File System Shortcuts
361(5)
Reference 12.4 Use File Archives
366(6)
Exercise 12.1 Navigate Hidden Items
372(5)
Lesson 13 Manage System Resources
377(20)
Reference 13.1 Understand OS X System Layout
377(9)
Reference 13.2 Manage Font Resources
386(4)
Exercise 13.1 Manage Font Resources
390(7)
Lesson 14 Use Metadata and Spotlight
397(18)
Reference 14.1 Understand File System Metadata
397(5)
Reference 14.2 Use Spotlight Search
402(8)
Exercise 14.1 Examine File Metadata
410(5)
Lesson 15 Manage Time Machine
415(28)
Reference 15.1 Understand Time Machine Architecture
415(5)
Reference 15.2 Configure Time Machine
420(6)
Reference 15.3 Restore from Time Machine
426(7)
Exercise 15.1 Configure Time Machine
433(4)
Exercise 15.2 Restore Using Time Machine
437(6)
Applications and Processes
Lesson 16 Install Applications
443(50)
Reference 16.1 Use the Mac App Store
443(14)
Reference 16.2 Understand Application Environments
457(5)
Reference 16.3 Understand Application Security
462(6)
Reference 16.4 Use Traditional Installation Methods
468(3)
Reference 16.5 Remove Installed Software
471(1)
Exercise 16.1 Use the Mac App Store
472(8)
Exercise 16.2 Use an Installer Package
480(3)
Exercise 16.3 Use a Drag-and-Drop Install
483(5)
Exercise 16.4 Remove Applications
488(5)
Lesson 17 Manage Documents
493(46)
Reference 17.1 Understand Launch Services
493(4)
Reference 17.2 Use Quick Look
497(4)
Reference 17.3 Use Auto Save and Versions
501(7)
Reference 17.4 Use Document Locking
508(3)
Reference 17.5 Use iCloud Drive
511(5)
Reference 17.6 Manage Automatic Resume
516(2)
Exercise 17.1 Use Alternate Applications
518(5)
Exercise 17.2 Use Auto Save and Versions
523(4)
Exercise 17.3 Manage Document Locking
527(2)
Exercise 17.4 Store Documents in iCloud
529(10)
Lesson 18 Manage and Troubleshoot Applications
539(44)
Reference 18.1 Understand Applications and Processes
539(4)
Reference 18.2 Manage App Extensions
543(5)
Reference 18.3 Monitor Applications and Processes
548(4)
Reference 18.4 Troubleshoot Applications
552(12)
Exercise 18.1 Force Applications to Quit
564(6)
Exercise 18.2 Troubleshoot Preferences
570(6)
Exercise 18.3 Examine Application Diagnostics
576(7)
Network Configuration
Lesson 19 Manage Basic Network Settings
583(24)
Reference 19.1 Understand Network Concepts
584(5)
Reference 19.2 Understand Networks in Action
589(5)
Reference 19.3 Configure Basic Network Settings
594(6)
Exercise 19.1 Connect to a Wi-Fi Network
600(4)
Exercise 19.2 Monitor Network Connectivity
604(3)
Lesson 20 Manage Advanced Network Settings
607(50)
Reference 20.1 Manage Network Locations
607(3)
Reference 20.2 Understand Network Interfaces and Protocols
610(6)
Reference 20.3 Manage Network Services
616(4)
Reference 20.4 Configure VPN Settings
620(5)
Reference 20.5 Configure Advanced Network Settings
625(11)
Exercise 20.1 Configure Network Locations
636(7)
Exercise 20.2 Configure Network Service Order
643(4)
Exercise 20.3 Configure VPN Settings
647(5)
Exercise 20.4 Advanced Wi-Fi Configuration
652(5)
Lesson 21 Troubleshoot Network Issues
657(28)
Reference 21.1 Troubleshoot General Network Issues
657(8)
Reference 21.2 Troubleshoot Using Network Utility
665(6)
Exercise 21.1 Troubleshoot Network Connectivity
671(14)
Network Services
Lesson 22 Manage Network Services
685(62)
Reference 22.1 Understand Network Services Architecture
685(5)
Reference 22.2 Configure Network Service Applications
690(17)
Reference 22.3 Understand File-Sharing Protocols
707(2)
Reference 22.4 Connect to File Shares
709(9)
Reference 22.5 Troubleshoot Network Services
718(6)
Exercise 22.1 Configure a Network Service Account
724(10)
Exercise 22.2 Use File-Sharing Services
734(7)
Exercise 22.3 Troubleshoot Network Services
741(6)
Lesson 23 Manage Host Sharing and Personal Firewall
747(42)
Reference 23.1 Enable Host-Sharing Services
747(5)
Reference 23.2 Control Remote Computers
752(11)
Reference 23.3 Share Files via AirDrop
763(5)
Reference 23.4 Manage the Personal Firewall
768(5)
Reference 23.5 Troubleshoot Shared Services
773(2)
Exercise 23.1 Use Host-Sharing Services
775(7)
Exercise 23.2 Configure the Personal Firewall
782(7)
System Management 789(94)
Lesson 24 Troubleshoot Peripherals
791(22)
Reference 24.1 Understand Peripheral Technologies
791(7)
Reference 24.2 Manage Bluetooth Devices
798(5)
Reference 24.3 Troubleshoot Peripheral Issues
803(5)
Exercise 24.1 Examine Peripherals via System Information
808(5)
Lesson 25 Manage Printing and Scanning
813(40)
Reference 25.1 Understand Print System Architecture
813(3)
Reference 25.2 Configure Printing and Scanning
816(9)
Reference 25.3 Manage Print Jobs
825(8)
Reference 25.4 Troubleshoot Printing Issues
833(2)
Exercise 25.1 Configure Printing
835(6)
Exercise 25.2 Manage Printing
841(8)
Exercise 25.3 Troubleshoot the Printing System
849(4)
Lesson 26 Troubleshoot Startup and System Issues
853(30)
Reference 26.1 Understand System Initialization
853(7)
Reference 26.2 Understand User Sessions
860(3)
Reference 26.3 Understand Sleep Modes, Logout, and Shutdown
863(5)
Reference 26.4 Use Startup Shortcuts
868(2)
Reference 26.5 Troubleshoot System Initialization
870(5)
Reference 26.6 Troubleshoot User Sessions
875(1)
Exercise 26.1 Examine System Startup
876(1)
Exercise 26.2 Use Single-User Mode
877(6)
Index 883
Appendix A Lesson Review Questions & Answers Online
Appendix B Additional Resources Online
Kevin M. White has been an Apple Certified Trainer since 2000 and is a regular presenter at industry events. Kevin co-authored his first book in 2005 and has subsequently authored or co-authored several books including OS X Support Essentials 10.10 and Managing Apple Devices. Kevin also serves the Apple community through his company, Macjutsu Inc., which is dedicated to sharing knowledge of the Apple way.

Gordon Davisson has spent over 20 years working with Apple hardware and software and designing and implementing networking solutions. An Apple Certified System Administrator, Gordon has also been an Apple Certified Trainer since 2002 and is currently a consultant and instructor teaching multiple Mac and OS X courses. Gordon was the co-author of OS X Support Essentials 10.10.