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Outsourcing: Law and Practice [Pehme köide]

  • Formaat: Paperback / softback, 312 pages
  • Ilmumisaeg: 21-Dec-2010
  • Kirjastus: The Law Society
  • ISBN-10: 185328839X
  • ISBN-13: 9781853288395
Teised raamatud teemal:
  • Formaat: Paperback / softback, 312 pages
  • Ilmumisaeg: 21-Dec-2010
  • Kirjastus: The Law Society
  • ISBN-10: 185328839X
  • ISBN-13: 9781853288395
Teised raamatud teemal:
Outsourcing has continued to thrive in spite of the worst recession in living memory. Outsourcing suppliers stand to benefit as governments tackle the need to deliver public services while saving money, and more and more organisations look likely to become customers for outsourcing services in the relentless drive to cut costs. Outsourcing Law and Practice examines the legal rules applying to outsourcing transactions across the whole sector and at how these rules operate in practice. This invaluable new book is aimed at professionals responsible for structuring, procuring or managing outsourcing relationships. It deals with all aspects of the subject, from tendering, contractual models and managing risk, to more specialised issues such as tax, data security, employment law and social and environmental considerations.Outsourcing Law and Practice provides: * Expert analysis - each chapter focuses on a specific area and is written by a specialist in the field * Practical guidance - consideration is given throughout to the relevant law and its implications for those managing the outsourcing process * Up-to-date coverage - the book explores current issues including cloud computing, the shared services agenda, and the increasing complexity and value of cross-border outsourcing arrangements.
About the editor and contributors ix
Acknowledgements xiii
Table of cases
xiv
Table of statutes
xvii
Table of statutory instruments
xviii
Table of European legislation
xix
Abbreviations xx
1 Introduction
1(4)
Marcus Turle
2 Purcurement and contract tendering
5(26)
Nick Pimlott
2.1 Public procurement
5(2)
2.2 General structure of the public procurement rules
7(24)
3 Outsourcing contracts
31(28)
Neil Wallis
Marcus Turle
3.1 The purpose of the outsourcing contract
31(2)
3.2 The structure of an outsourcing contract
33(8)
3.3 The form of the contract
41(3)
3.4 Government contracts
44(15)
4 Service requirements
59(15)
James Buckingham
4.1 What are the service requirements?
60(1)
4.2 Types of service requirement
61(1)
4.3 When are the service requirements developed?
62(1)
4.4 Who should be involved in writing the requirements?
62(1)
4.5 Preparing the service requirements
62(6)
4.6 How to structure the service requirements specification
68(2)
4.7 The service requirements and the contract
70(1)
4.8 Equality Act
71(3)
5 Measuring and rewarding performance
74(9)
Marcus Turle
Huw Beverley-Smith
5.1 Performance standards
75(3)
5.2 Service credits
78(3)
5.3 Rewarding performance
81(1)
5.4 Service level review
82(1)
6 Financials
83(25)
James Buckingham
Derek Hill
Jennifer Martin
Nick Beecham
6.1 Financial business case
83(1)
6.2 Choice of pricing mechanism
84(1)
6.3 Firm price
85(1)
6.4 Fixed price
86(2)
6.5 Incentive pricing
88(1)
6.6 Time and materials
89(1)
6.7 Cost-plus contracts
90(1)
6.8 Expenses
91(1)
6.9 Open book accounts
92(3)
6.10 Tax
95(3)
6.11 Key tax issues relevant to outsourcing structures
98(10)
7 Value for money and incentivisation
108(13)
Huw Beverley-Smith
Marcus Turle
7.1 Value for money
108(6)
7.2 Incentivising the supplier
114(7)
8 Employment and pensions
121(33)
James Warren
David Gallagher
8.1 Application of TUPE 2006
121(5)
8.2 Non-TUPE 2006 transfers and employment retention models
126(1)
8.3 Assignment issues
127(2)
8.4 Information and consultation
129(3)
8.5 Taking measures: re-organisations and redundancies
132(1)
8.6 Due diligence and employee liability information
133(4)
8.7 Pensions
137(3)
8.8 General public sector issues
140(2)
8.9 Pensions in the public sector
142(5)
8.10 Contractual approach
147(5)
8.11 Equality and diversity
152(2)
9 Data protection and data security
154(17)
Eduardo Ustaran
Steward Room
9.1 Data protection
154(9)
9.2 Data security
163(8)
10 Social, ethical and environmental issues
171(8)
Huw Beverley-Smith
10.1 Sustainability in the supplier selection process
172(1)
10.2 Sustainable service requirements
173(1)
10.3 Monitoring and maintaining sustainability
174(1)
10.4 Ethical sourcing
175(3)
10.5 Conclusion
178(1)
11 Managing risk
179(17)
Belinda Doshi
11.1 Warranties
180(2)
11.2 Indemnities
182(2)
11.3 Limitation of liability
184(5)
11.4 Supply chain management
189(2)
11.5 Financial protection - guarantees, performance bonds and financial distress
191(2)
11.6 Business continuity and disaster recovery
193(1)
11.7 Transparency and audit rights
194(2)
12 Managing the relationship
196(15)
Marcus Turle
Andrew Dodd
12.1 Contract management and governance
196(4)
12.2 Change control
200(2)
12.3 Dispute resolution
202(9)
13 Asset ownership and licensing
211(14)
Katrina Dick
Marcus Turle
13.1 Identification of assets and transfer
211(2)
13.2 Equipment
213(1)
13.3 Property
214(1)
13.4 Intellectual property rights
215(5)
13.5 Software and escrow
220(2)
13.6 Know-how and confidential information
222(3)
14 Transition and exit
225(6)
Marcus Turle
14.1 The transition process
225(2)
14.2 Transition and exit in the outsourcing contract
227(4)
15 Key issues for particular sectors
231(21)
Marcus Turle
15.1 Law and regulation
231(1)
15.2 Market practice
232(1)
15.3 IT and telecommunications
233(6)
15.4 Business process outsourcing
239(3)
15.5 Legal process outsourcing
242(3)
15.6 Financial services
245(7)
16 International aspects of outsourcing
252(22)
Lowri Rees
16.1 Home or away?
252(2)
16.2 Cross-border outsourcing
254(9)
16.3 Key legal issues
263(10)
16.4 Conclusion
273(1)
Index 274
Marcus Turle is a partner in the Technology and Outsourcing Group at Field Fisher Waterhouse LLP. He advises on the commercial legal issues affecting organisations which buy, use or sell technology, and has worked on some of the largest and most innovative outsourcing projects of recent times, including the previous government's national identity card scheme and the outsourcing of the National DNA Database by the Forensic Science Service. Marcus is also editor of Data Protection Laws of the World, a two volume loose-leaf updated biannually covering data protection legislation in 65 countries, joint editor of the Freedom of Information Handbook (Law Society, April 2008), and author of the Freedom of Information Manual.