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Participatory Design [Pehme köide]

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This book introduces Participatory Design to researchers and students in Human–Computer Interaction (HCI). Grounded in four strong commitments, the book discusses why and how Participatory Design is important today. The book aims to provide readers with a practical resource, introducing them to the central practices of Participatory Design research as well as to key references. This is done from the perspective of Scandinavian Participatory Design. The book is meant for students, researchers, and practitioners who are interested in Participatory Design for research studies, assignments in HCI classes, or as part of an industry project. It is structured around 11 questions arranged in 3 main parts that provide the knowledge needed to get started with practicing Participatory Design. Each chapter responds to a question about defining, conducting, or the results of carrying out Participatory Design. The authors share their extensive experience of Participatory Design processes and thinking by combining historical accounts, cases, how-to process descriptions, and reading lists to guide further readings so as to grasp the many nuances of Participatory Design as it is practiced across sectors, countries, and industries.

Preface: Eleven Important Questions for Participatory Design xv
PART I Participatory Design: Definition and History
xix
1 Can You Define Participatory Design for Me?
1(4)
1.1 Textbook Definitions of Participatory Design
1(1)
1.2 Toward Our Definition of Participatory Design
2(3)
2 What Is Participatory Design?
5(10)
2.1 What Are the Commitments of Participatory Design?
5(2)
2.2 What Characterizes Participation in Participatory Design?
7(1)
2.3 How Does Participatory Design Compare to Other Approaches?
8(1)
2.4 What Are the essentials in the Participatory Design Legacy?
9(1)
2.5 Where Is Participatory Design Applied?
10(1)
2.6 What Are the Core Elements of a Participatory Design Toolbox?
11(2)
2.6.1 Workshops
11(1)
2.6.2 Cooperative Prototyping and Prototypes
12(1)
2.6.3 Iterative Development
12(1)
2.6.4 Mock-Ups
12(1)
2.7 Summary
13(2)
Read More
13(2)
3 What Can We Learn from the History of Participatory Design?
15(16)
3.1 ERA 1: From Expert to Activist Researchers (1970--1985)
16(4)
Case 1 NJMF
18(1)
Case 2 Utopia
19(1)
3.2 ERA 2: Getting More Out of the Users (1985--1998)
20(2)
3.3 ERA 3: Multiplicity of Method and Foci (1998--2013)
22(1)
3.4 ERA 4: Reaching Out and Regaining Political Teeth (2014)
23(3)
Case 3 Commonfare
25(1)
3.5 Summary
26(5)
Read More
27(4)
4 When and Where Is Participatory Design Done?
31(16)
4.1 Healthcare
31(3)
Case 4 4S
33(1)
4.2 Cultural Heritage
34(3)
Case 5 Preserving Cultural Heritage Across Indigenous Tribes
35(2)
4.3 Children and Education
37(3)
Case 6 FabLab@School.dk
38(1)
Case 7 Digital Natives
39(1)
4.4 Government and Public Services
40(2)
Case 8 eGov+ Municipal Planning
41(1)
4.5 Communities and Publics
42(2)
4.6 When and Where Has Participatory Design Been Applied?
44(1)
4.7 Summary
44(3)
Read More
45(2)
PART II The Participatory Design Toolbox
47(46)
5 What Are the Activities and Methods of Participatory Design?
49(16)
5.1 Understanding Participatory Design Activities
50(1)
5.2 Field Studies
51(2)
5.3 Workshops
53(3)
5.4 Collaborative Prototyping
56(4)
5.5 Infrastructuring
60(2)
5.6 Evaluation
62(1)
5.7 Summary
63(2)
Read More
63(2)
6 What Are the Tools and Materials of Participatory Design?
65(10)
6.1 Mock-Ups
65(2)
6.2 Prototyping Tools
67(4)
6.3 Data
71(1)
6.4 Diagrams and Descriptions
71(1)
6.5 Sticky Notes and Pictures
72(1)
6.6 Probes and Speculative Materials
73(1)
6.7 Summary
74(1)
Read More
74(1)
7 How Is Participatory Design Organized?
75(8)
7.1 Mutual Learning and Organizing Processes
76(1)
7.2 Iteration
77(1)
7.3 Dividing the Work, Backstage
78(2)
7.4 Vertical Organization of Processes
80(2)
7.5 Summary
82(1)
Read More
82(1)
8 How Does One Get Started on Participatory Design and Stay on Track?
83(10)
8.1 Getting Started as an HCI Student or Researcher
83(2)
8.2 Working with People in Participatory Design
85(1)
8.3 A Shared Goal of Completion and Loops of Reciprocal Action
85(1)
8.4 The Degree to Which Both People and Researchers Gain
86(1)
8.5 Keeping the Participatory Design Project on Track
87(1)
8.6 The Participatory Design Compass
87(3)
8.6.1 Values
88(1)
8.6.2 Stakeholders
88(1)
8.6.3 Outcomes
89(1)
8.6.4 Epistemology
89(1)
8.7 Navigating with the Participatory Design Compass
90(1)
8.8 Summary
90(3)
Read More
91(2)
PART III Participatory Design Results
93(24)
9 What Are the Results of Participatory Design?
95(8)
9.1 How Can We Conceptualize Participatory Design Results?
95(1)
9.2 A Brief History of Participatory Design Results
96(1)
9.3 Participatory Design Inputs, Processes, and Effects
97(1)
9.4 Participatory Design Effects: Outputs, Outcomes, or Impact
97(2)
9.5 For Whom Is It a Result?
99(1)
9.6 How To Evaluate Participatory Design Projects?
99(2)
9.7 Summary
101(2)
Read More
101(2)
10 How Does One Sustain Participatory Design Initiatives?
103(8)
10.1 What Is Sustainability in Participatory Design?
103(1)
10.2 Different Conceptions of Sustainability
104(2)
10.3 Personal and Professional Networks
106(1)
10.4 Engaging with Different Levels of Power Beyond the Project
106(1)
10.5 When To Deal with Sustainability?
107(1)
10.6 Summary
108(3)
Read More
108(3)
11 Why Is Participatory Design Important Today?
111(6)
11.1 Commons
113(1)
11.2 Decolonization and Plurality
113(1)
11.3 Sustaining Technology
114(1)
11.4 Responsible Data
114(1)
11.5 The Strong Commitments of Participatory Design Are More Important than Ever
115(2)
Bibliography 117(26)
Authors' Biographies 143