From the book reviews:
Selected as Highly Commended at BMA Medical Book Awards for 2014.
This book usefully brings together the history, development and important tenets of patient-centred medicine, making it an almost unique reference for this important area of change in how medicine is delivered. brings together a wealth of evidence and information that may well be pivotal in both changing the way we educate our future health professionals, particularly doctors, but also deliver healthcare. (BMA Medical Book Awards, September, 2014)
The book draws on psychology, sociology, the arts, humanities, feminism, linguistics and philosophy. This is a book aimed mainly at the serious student of communication gold dust if you are doing a PhD or a masters in professional practice. It would also sit well on the shelf of the front line clinician seeking to understand the numerous situations in clinical practice that are bedevilled by conflict, crossed wires, unvoiced anxieties and other communication failures. (Trish Greenhalgh, Nursing Standard, Vol. 29 (20), January, 2015)