The Penguin Writers' Guides series provides authoritative, succinct and easy-to-follow guidance on specific aspects of written English. Whether you need to brush up your skills or get to grips with something for the first time, these invaluable Guides will help you find the best way to get your message across clearly and effectively.
Many of us are spending more and more time using emails, especially at work. This practical guide steers you through all the basics and 'netiquette' of emailing strangers, business contacts and colleagues: from setting up an email account, presentation and formatting of your emails to how to avoid offensive blunders and the legal issues surrounding this kind of writing. It offers indispensable guidance for simple and direct writing - including cultural differences, appropriate language and common pitfalls - so that your emails give the best possible impression.
Muu info
The key to effective communication.
| Acknowledgements |
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ix | |
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1 | (14) |
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Getting Started with Email |
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15 | (17) |
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32 | (20) |
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Presentation and Organization |
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52 | (28) |
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80 | (20) |
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100 | (9) |
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109 | (25) |
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134 | (23) |
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Posting to Mailing Lists and Newsgroups |
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157 | (29) |
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Confidentiality and Legal Requirements |
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186 | (11) |
| Glossary |
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197 | (10) |
| Index |
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207 | |
RL Trask was born in western New York State in 1944. Having come to England in 1970, he obtained his Ph. D. from the University of London in 1983. He taught linguistics at the University of Liverpool from 1979 to 1988, and then at the School of Cognitive and Computing Sciences (now the Linguistics and English Language Department) at the University of Sussex. His special interests were historical linguistics, grammar and the Basque language. He wrote a number of books, including A Dictionary of Grammatical Terms in Linguistics, Language Change, Language: The Basics, The Penguin Guide to Punctuation, The Penguin Dictionary of English Grammar and Mind the Gaffe. How to Write Effective Emails is sadly his last book for Penguin as he died in 2004.
