Dawn Brooker and Isabelle Latham truly "get it" and see the world through our eyes. They reach new horizons, powerfully enriching person-centred care so that we are known, understood, enabled and our humanity nurtured. Read, reflect and apply this work, to change "the way we do things here". A great text and a must-read for all care workers and managers! -- Christine Bryden, dementia advocate A welcome new edition of a favourite text, it's both a manifesto for excellence in dementia care and a practical guide to providing and assessing person-centred care. Lots of case examples and the wisdom of the authors shows us exactly what good dementia care looks like. -- Tom Dening, Professor of Dementia Research, Institute of Mental Health, University of Nottingham