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Pivoting During the Pandemic: Ideas for Serving Your Community Anytime, Anywhere [Pehme köide]

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  • Formaat: Paperback / softback, 144 pages, kõrgus x laius x paksus: 228x152x7 mm, kaal: 215 g
  • Ilmumisaeg: 30-Jan-2021
  • Kirjastus: Association of College & Research Libraries
  • ISBN-10: 0838949746
  • ISBN-13: 9780838949740
  • Formaat: Paperback / softback, 144 pages, kõrgus x laius x paksus: 228x152x7 mm, kaal: 215 g
  • Ilmumisaeg: 30-Jan-2021
  • Kirjastus: Association of College & Research Libraries
  • ISBN-10: 0838949746
  • ISBN-13: 9780838949740
Sharing lessons learned and barriers overcome, this book will spur you towards new ways of serving your patrons during unprecedented times.

Sharing lessons learned and barriers overcome, this book will spur you towards new ways of serving your patrons during unprecedented times.

When the pandemic suddenly forced many public libraries to close their doors or limit patron access, library staff redoubled their efforts to serve their communities in every way possible. Demonstrating their resilience by quickly pivoting to new modes of service, public libraries are continuing to offer innovative yet practical ways to connect patrons to the information and services they need and enjoy. Offering real-life examples of what it means to be a 24/7 library, this collection from the Public Library Association (PLA) and ALA Editions shares how several libraries transitioned to virtual and socially-distanced services. No matter your library's current situation or outlook for the future, you’ll be inspired to adapt their ideas to suit the needs of your own organization. Among the initiatives and topics explored are

  • homebound delivery;
  • citizen science programs;
  • virtual reference advice;
  • services to small businesses;
  • remote readers' advisory and book chats;
  • early literacy storytimes;
  • health services outreach;
  • tech guidance for patrons;
  • wifi hotspot lending; and
  • tips for social media and marketing.



"Offering real-life examples of what it means to be a 24/7 library, this collection from the Public Library Association and ALA Editions shares how several libraries transitioned to virtual and socially-distanced services when the pandemic hit. No matteryour library's current situation or outlook for the future, you'll be inspired to adapt their ideas to suit the needs of your own organization"--
Introduction: The Anytime, Anywhere Library ix
One Fostering Social Connections And Local Community During A Global Pandemic
1(5)
Shaun Briley
Two Engaging Your Community With Digital Author Events
6(5)
Stesha Brandon
Three Providing A Seamless Virtual Reference Experience
11(5)
Lauren Seegmiller
Four A Genealogy Library In The Pandemic Age
16(5)
Cheryl A. Lang
Five Hotspot Lending During A Pandemic
21(4)
Suzanne Wulf
Six Moving Health And Wellness Online At Your Library
25(5)
Bobbi L. Newman
Seven Community Can Happen Anywhere
30(5)
Kate Hall
Christophe Andersen
Eight A New Reader's Advisory Service During The Pandemic
35(5)
Paige Knotts
Sarah Lane
Stephanie Fruhling
Nine Improving Accessibility In Virtual Programs And Services
40(6)
Carrie Banks
Barbara Klipper
Ten Storytime In The Summer Of Covid-19
46(5)
Suzanne Dekeyzer James
Eleven The Genealogy Roadshow: Using Partnerships To Enhance Virtual Programming Offerings
51(3)
Deedee Baldwin
Twelve Moving The Library's Educational And Career Programming Online
54(7)
Ashley Welke
Thirteen Serving Older Adults During A Worldwide Pandemic
61(5)
Allan M. Kleiman
Fatima Perkins
Fourteen Never Let A Crisis Go To Waste: Removing Customer Barriers During Covid-19
66(6)
Cordelia Anderson
Fifteen Helping Students Succeed During Covid-19
72(5)
Cindy Mediavilla
Sixteen Panic, Pivot, And Press Play: Launching Virtual Services For Businesses And Nonprofits
77(6)
Gillian Robbins
Caitlin Seifritz
Seventeen Early Literacy Services During Library Closures
83(9)
Rachel Payne
Jessica Ralli
Eighteen Tech Support In Public Libraries During The Covid-19 Shutdown
92(4)
Luke Thompson
Nineteen Moving Book Clubs And Reader's Advisory Online
96(5)
Becca Boland
Twenty The Connecting Power Of Social Media
101(6)
Tiffany Breyne
Twenty-One Continuing Cultural Inclusivity Programming During Covid-19
107(5)
Nicanor Diaz
Virginia Vassar Aggrey
Naghem Swade
Twenty-Two Walk This Way: Service Design For Clarity In A Disaster
112(7)
Jeffrey T. Davis
Appendix: Understanding Your Library's Impact: Assessment and Evaluation of Virtual Services 119(4)
About the Contributors 123(6)
Index 129
Kathleen Hughes is Manager, Publications, for the Public Library Association (PLA). Responsible for Public Libraries magazine, she serves as its editor, and also manages PLA's publications program.

Jamie Santoro is a Senior Acquisitions Editor at ALA Editions | ALA Neal-Schuman. Her areas of focus are public libraries and school libraries.