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PMP Project Management Professional All-in-One Exam Guide [Multiple-component retail product]

  • Formaat: Multiple-component retail product, 736 pages, Illustrations
  • Ilmumisaeg: 18-Nov-2021
  • Kirjastus: McGraw-Hill Education
  • ISBN-10: 1260467473
  • ISBN-13: 9781260467475
Teised raamatud teemal:
  • Formaat: Multiple-component retail product, 736 pages, Illustrations
  • Ilmumisaeg: 18-Nov-2021
  • Kirjastus: McGraw-Hill Education
  • ISBN-10: 1260467473
  • ISBN-13: 9781260467475
Teised raamatud teemal:

Publisher's Note: Products purchased from Third Party sellers are not guaranteed by the publisher for quality, authenticity, or access to any online entitlements included with the product.

Complete coverage of all objectives in the 2020 release of the PMP exam—fully aligned with the PMBOK Guide®, Sixth Edition

Prepare to pass new challenging Project Management Professional exam using this complete self-study guide. To aid in study, each chapter includes clear learning objectives, helpful diagrams and exam tips, as well as comprehensive chapter summaries and key term glossaries. End-of-chapter practice questions closely match those on the live test in content and format. Designed to help candidates pass the exam with confidence, this comprehensive guide also serves as an essential on-the-job reference for project managers

• Online content includes 24 videos that explain difficult concepts, 600 practice questions in a customizable test exam engine, a process review quiz, and interactive worksheets
• Includes a color pull-out, laminated PMP Exam Quick Review Guide for portable study
• Written by a project management expert and experienced educator


Acknowledgments xxiii
Introduction xxv
PMP Exam Objectives Map xxv
Part I Project Management Foundation
Chapter 1 Preparing for the Exam
3(44)
All About the PMP Exam
4(7)
Money and Your Exam
11(1)
Passing the Exam
12(2)
Creating Your Study Strategy
12(2)
What Your Exam Is Based On
14(4)
What Is a Project?
18(5)
Temping a Project
18(1)
Defining a Project's Uniqueness
18(1)
Changing the Organization
19(1)
Creating Business Value
19(1)
Progressively Elaborating a Project
20(1)
Why Do Projects?
20(1)
Creating Project Management Business Documents
21(2)
What Is Project Management?
23(1)
Back to the PMBOK Guide
24(2)
Being a Project Expert
26(1)
Using the Project Management Body of Knowledge
27(1)
Working with Your Application Area
27(1)
Examining the Project Management Context
27(3)
Opening Your Portfolio
27(1)
Working with Programs
28(1)
Working with Subprojects
28(1)
Working with Project Management Offices
29(1)
Considering Projects and Operations
29(1)
Identifying the Project Life Cycle
30(3)
Examining a Project Life Cycle
30(3)
Comparing Project Life Cycles and Product Life Cycles
33(1)
Working with Project Management Processes
33(4)
Exploring the Project Management Processes
34(1)
Examining the Process Group Interactions
35(1)
Choosing the Appropriate Processes
36(1)
Working with Process Groups
36(1)
Gathering Project Management Data and Information
37(1)
Gathering Work Performance Data
37(1)
Creating Work Performance Information
37(1)
Communicating Through Work Performance Reports
38(1)
Summary
38(1)
Questions
39(5)
Answers
44(3)
Chapter 2 Managing a Project in Different Environments
47(38)
Exploring Agile Project Management
48(10)
Embracing the Agile Manifesto
48(2)
Comparing Predictive and Agile Projects
50(1)
Identifying Different Agile Approaches
51(7)
Working with Enterprise Environmental Factors
58(2)
Working with Internal Enterprise Environmental Factors
58(1)
Considering External Enterprise Environmental Factors
59(1)
Leveraging Organizational Process Assets
60(3)
Adhering to Processes, Policies, and Procedures
61(1)
Leveraging Organizational Knowledge Repositories
62(1)
Working Within an Organizational System
63(2)
Working in a System
63(1)
Operating Within a Governance Framework
63(1)
Identifying the Organizational Influences
64(1)
Completing Projects in Different Organizational Structures
65(7)
Recognizing Organizational Structures
66(4)
Managing Project Teams
70(1)
Working with a PMO
71(1)
Summary
72(1)
Case Study
73(1)
Managing Projects from Start to Completion
73(1)
Examining the Project Deliverables
73(1)
Examining the Project Phases
74(3)
Controlling Project Changes
77(1)
Questions
77(5)
Answers
82(3)
Chapter 3 Working as a Project Manager
85(32)
Exploring the Project Manager Role
85(1)
Defining the Agile Project Manager
86(1)
Leading the Project Team
87(1)
Communicating Project Information
88(1)
Negotiating Project Terms and Conditions
89(1)
Active Problem-Solving
90(1)
Identifying the Project Manager Influence
91(5)
Influencing the Project
92(1)
Influencing the Organization
93(1)
Considering Social, Economic, and Environmental Project Influences
94(1)
Considering International Influences
95(1)
Considering Cultural and Industry Influences
95(1)
Building Project Management Skills
96(4)
Enhancing Skills and Competencies
96(1)
Introducing the PMI Talent Triangle
97(2)
Managing Politics in Projects
99(1)
Serving as a Leader and Manager
100(2)
Learning Leadership Styles
101(1)
Creating a Leadership Persona
102(1)
Performing Project Integration
102(2)
Integrating Processes
103(1)
Building Your Cognitive-Level Integration
104(1)
Examining Context-Level Integration
104(1)
Summary
104(2)
Questions
106(5)
Answers
111(6)
Part II Project Management Professional Knowledge Areas
Chapter 4 Managing Project Integration
117(44)
Developing the Project Charter
118(12)
Preparing to Create the Project Charter
120(3)
Choosing a Project to Charter
123(5)
Knowing the Project Management Methodology
128(1)
Creating the Charter-Finally
128(2)
Creating the Assumptions Log
130(1)
Developing the Project Management Plan
130(4)
Creating the Project Management Plan
131(3)
Hosting the Project Kickoff Meeting
134(1)
Directing and Managing the Project Work
134(3)
Creating the Project Deliverables
136(1)
Creating an Issue Log
136(1)
Responding to Project Conditions
137(1)
Managing Project Knowledge
137(4)
Preparing to Manage Knowledge
138(1)
Reviewing Knowledge Management Tools and Techniques
139(1)
Reviewing the Results of Knowledge Management
140(1)
Monitoring and Controlling the Project Work
141(6)
Monitoring the Project
141(1)
Analyzing Project Data
142(1)
Creating a Work Performance Report
143(1)
Managing Integrated Change Control
143(1)
Reacting to Change
144(2)
Using the Project Management Information System
146(1)
Closing the Project or Phase
147(4)
Documenting the Closing
148(2)
Creating the Final Project Report
150(1)
Summary
151(1)
Questions
152(5)
Answers
157(4)
Chapter 5 Managing Project Scope
161(34)
Planning the Project Scope Management
162(4)
Creating the Project Scope Management Plan
163(2)
Creating the Requirements Management Plan
165(1)
Collecting the Project Requirements
166(5)
Working with Project Stakeholders
167(3)
Examining the Outputs of Requirement Collection
170(1)
Defining Project and Product Scopes
171(1)
Creating the Project Scope Statement
172(6)
Using Product Analysis
173(1)
Using Alternatives Generation
174(1)
Using Stakeholder Analysis
175(1)
Examining the Project Scope Statement
175(2)
Planning a Sprint
177(1)
Creating the Work Breakdown Structure
178(3)
Using a WBS Template
179(1)
Decomposing the Deliverables
179(1)
Creating the WBS Dictionary
180(1)
Validating the Project Scope
181(2)
Preparing for Project Inspection
181(1)
Inspecting the Project Work
182(1)
Controlling the Project Scope
183(4)
Using a Change Control System
184(1)
Planning for Project Scope Changes
185(1)
Approving a Change
186(1)
Summary
187(1)
Questions
188(4)
Answers
192(3)
Chapter 6 Managing Project Schedule
195(46)
Planning Schedule Management
196(3)
Creating the Schedule Management Plan
196(1)
Examining the Schedule Management Plan
197(1)
Utilizing an On-Demand Scheduling Approach
198(1)
Defining the Project Activities
199(6)
Making the Activity List
199(4)
Examining the Activity List
203(1)
Documenting the Activity Attributes
203(1)
Building the Milestone List
204(1)
Creating the Product Roadmap
204(1)
Updating the Work Breakdown Structure
205(1)
Sequencing the Project Activities
205(5)
Considering the Inputs to Activity Sequencing
206(1)
Creating Network Diagrams
206(1)
Using the Precedence Diagramming Method
206(2)
Utilizing Network Templates
208(1)
Determining the Activity Dependencies
209(1)
Considering Leads and Lags
209(1)
Estimating Activity Durations
210(7)
Considering the Activity Duration Estimate Inputs
211(1)
Using Analogous Estimating
212(1)
Applying Parametric Estimates
213(1)
Creating a Three-Point Estimate
213(1)
Estimating from the Bottom Up
214(1)
Factoring in Reserve Time
215(1)
Evaluating the Estimates
216(1)
Predicting Duration in Agile Projects
216(1)
Developing the Project Schedule
217(8)
Applying Mathematical Analysis
217(1)
Calculating Float in a PND
218(3)
Encountering Scheduling on the PMP Exam
221(1)
Applying Schedule Compression
222(1)
Using a Project Simulation
223(1)
Using Resource-Leveling Heuristics
224(1)
Using Project Management Software
224(1)
Relying on a Project Coding Structure
224(1)
Considering the Outputs of Schedule Development
225(2)
Reviewing the Schedule Baseline
225(1)
Examining the Project Schedule
225(2)
Utilizing the Schedule Management Plan
227(1)
Updating the Resource Requirements
227(1)
Controlling the Project Schedule
227(4)
Managing the Inputs to Schedule Control
228(1)
Applying Schedule Control
228(1)
Measuring Project Performance
228(1)
Examining the Schedule Variance
228(1)
Creating Burndown and Burnup Chart
228(2)
Updating the Project Schedule
230(1)
Applying Corrective Action
230(1)
Summary
231(1)
Questions
232(5)
Answers
237(4)
Chapter 7 Managing Project Costs
241(42)
Planning for Project Cost Management
242(3)
Preparing the Cost Management Plan
242(2)
Examining the Project Cost Management Plan
244(1)
Preparing for Adaptive Cost Management
244(1)
Determining Project Costs
245(12)
Estimating the Project Costs
246(5)
Creating the Cost Estimate
251(4)
Examining the Cost Estimate
255(2)
Budgeting the Project
257(4)
Creating the Project Budget
258(1)
Examining the Project Budget
258(3)
Controlling Project Costs
261(3)
Managing the Project Costs
262(1)
Controlling Changes to Project Costs
263(1)
Using Earned Value Management
264(9)
Learning the Fundamentals
264(1)
Finding the Project Variances
265(2)
Finding the Indexes
267(1)
Predicting the Project's Future
268(4)
The Five EVM Formula Rules
272(1)
Summary
273(1)
Questions
274(5)
Answers
279(4)
Chapter 8 Managing Project Quality
283(32)
Planning for Quality
285(8)
Using Quality Planning Tools
288(3)
Creating the Quality Management Plan
291(1)
Establishing Quality Metrics
292(1)
Updating the Project Management Plan and Documents
292(1)
Managing Quality in the Project
293(3)
Preparing to Manage Quality
293(1)
Managing Quality Within a Project
294(1)
Completing a Quality Audit
295(1)
Designing for X
295(1)
Implementing Problem-Solving Techniques
295(1)
Reviewing the Results of Managing Quality
296(1)
Controlling Quality in a Project
296(9)
Preparing to Control Quality
297(1)
Relying on the Seven Basic Quality Tools
298(1)
Inspecting Results
299(1)
Testing Deliverables in Adaptive Projects
299(1)
Creating a Flowchart
299(1)
Creating a Control Chart
300(2)
Creating a Pareto Diagram
302(1)
Creating a Histogram
302(1)
Creating a Run Chart
302(1)
Creating a Scatter Diagram
303(1)
Completing a Statistical Sampling
303(1)
Revisiting Flowcharting
303(1)
Applying Trend Analysis
304(1)
Examining Control Quality Process Results
304(1)
Summary
305(1)
Questions
306(5)
Answers
311(4)
Chapter 9 Managing Project Resources
315(44)
Planning for Resource Management
317(9)
Identifying Organizational Approach for Managing Resources
317(2)
Relying on Enterprise Environmental Factors
319(1)
Using the Organizational Process Assets
320(1)
Referencing the Project Management Plan
321(2)
Charting the Human Resources
323(1)
Networking Human Resources
324(1)
Identifying Roles and Responsibilities
324(1)
Creating a Project Organization Chart
325(1)
Creating a Team Charter
325(1)
Estimating the Activity Resources
326(4)
Using Expert Judgment
326(1)
Using Bottom-Up Estimating
327(1)
Relying on Analogous Estimating
327(1)
Utilizing Parametric Estimating
327(1)
Identifying Alternatives
327(1)
Relying on Published Estimating Data
328(1)
Building an Agile Project Team
328(1)
Examining the Activity Resource Estimates
329(1)
Acquiring the Project Team
330(4)
Examining the Staffing Pool
330(1)
Negotiating for Resources
331(1)
Working with Preassigned Staff
331(1)
Procuring Staff
331(1)
Managing a Virtual Team
332(1)
Utilizing a Multicriteria Decision Analysis Process
332(1)
Assembling the Project Team
333(1)
Creating Agile Team Workspaces
333(1)
Developing the Project Team
334(4)
Being a Servant Leader
334(1)
Preparing for Team Development
335(1)
Relying on Interpersonal Management Skills
335(1)
Creating Team-Building Activities
336(1)
Establishing Project Ground Rules
337(1)
Rewarding the Project Team
337(1)
Assessing the Project Team
338(1)
Managing the Project Team
338(5)
Preparing for Team Management
339(1)
Dealing with Team Disagreements
340(1)
Creating an Issue Log
341(1)
Examining the Outputs of Team Management
342(1)
Relating to Organizational Theories
343(3)
Maslow's Hierarchy of Needs
343(1)
Herzberg's Theory of Motivation
344(1)
McGregor's Theory of X and Y
344(1)
Ouches Theory Z
345(1)
Vroom's Expectancy Theory
345(1)
McClelland's Theory of Needs
346(1)
Controlling Resources
346(3)
Preparing to Control Resources
347(1)
Reviewing the Tools and Techniques to Control Resources
347(1)
Reviewing the Results of Controlling Resources
348(1)
Summary
349(1)
Questions
350(4)
Answers
354(5)
Chapter 10 Managing Project Communications
359(28)
Examining the Communications Foundation
360(4)
Communication Factors
362(1)
Understanding the Communications Model
363(1)
Planning for Communications
364(7)
Preparing for Communications
364(3)
Identifying Communication Requirements
367(1)
Exploring Communication Technologies
368(2)
Creating the Communications Management Plan
370(1)
Managing Project Communications
371(4)
Examining Communication Skills
371(1)
Examining Communication Factors and Technologies
372(1)
Distributing Information
373(1)
Creating Lessons Learned
374(1)
Examining the Results of Communications Management
374(1)
Monitoring Communications
375(3)
Examining the Tools for Monitoring Communications
375(1)
Reviewing Project Performance
376(1)
Analyzing Project Variances
377(1)
Examining the Results of Monitoring Communications
377(1)
Summary
378(1)
Questions
379(4)
Answers
383(4)
Chapter 11 Managing Project Risks
387(46)
Planning for Risk Management
388(6)
Preparing for Risk Management Planning
390(1)
Completing Risk Management Planning
391(1)
Creating the Risk Management Plan
392(2)
Identifying the Project Risks
394(7)
Finding Project Risks
396(4)
Creating a Risk Register
400(1)
Creating a Risk Report
401(1)
Using Qualitative Risk Analysis
401(6)
Preparing for Qualitative Analysis
402(1)
Completing Qualitative Analysis
402(1)
Applying Probability and Impact
403(1)
Creating a Probability-Impact Matrix
403(1)
Relying on Data Precision
404(1)
Building a Hierarchical Chart
405(1)
Assessing the Risk Score
406(1)
Examining the Results of Qualitative Risk Analysis
406(1)
Preparing for Quantitative Risk Analysis
407(10)
Interviewing Stakeholders and Experts
408(1)
Applying Sensitivity Analysis
409(1)
Finding the Expected Monetary Value
409(1)
Using a Decision Tree
410(1)
Using a Project Simulation
411(1)
Examining the Results of Quantitative Risk Analysis
411(1)
Planning for Risk Responses
412(1)
Preparing for Risk Responses
412(1)
Creating Risk Responses
413(1)
Managing the Positive Risk and Opportunities
414(1)
Accepting the Risks
415(1)
Updating the Risk Register
415(1)
Creating Contracts for Risk Response
416(1)
Justifying Risk Reduction
416(1)
Creating a Project Contingency Response
416(1)
Updating the Project Plan
416(1)
Implementing Risk Responses
417(1)
Preparing to Implement Risk Responses
417(1)
Reviewing the Tools and Techniques for Implementing Risk Responses
418(1)
Examining the Results of Implementing Risk Responses
418(1)
Monitoring Project Risks
418(4)
Preparing for Risk Monitoring and Control
419(1)
Monitoring and Controlling Risks
420(1)
Completing Risk Response Audits
420(1)
Analyzing Project Variances
420(1)
Measuring Technical Performance
421(1)
Monitoring Contingency Reserve
421(1)
Examining the Results of Risk Monitoring and Control
421(1)
Summary
422(2)
Questions
424(5)
Answers
429(4)
Chapter 12 Managing Project Procurement
433(34)
Planning for Procurement
434(12)
Considering Agile Agreements
436(2)
Determining the Contract Type
438(2)
Understanding Contract Types
440(1)
Using the Procurement Planning Tools
441(2)
Examining the Results of Procurement Planning
443(1)
Creating the Procurement Documents
444(1)
Creating Source Selection Criteria
445(1)
Conducting Procurements
446(1)
Hosting a Bidder Conference
447(1)
Advertising for Sellers
447(1)
Creating a Qualified Sellers List
447(1)
Selecting a Seller
447(4)
Examining Vendor Responses
448(1)
Choosing the Seller
448(2)
Examining the Results of Seller Selection
450(1)
Controlling Project Procurements
451(3)
Completing the Procurement Control Process
452(1)
Reviewing the Results of Procurement Control
453(1)
Performing Contract Closure
454(1)
Auditing the Procurement Process
454(1)
Negotiating Settlements
454(1)
Completing Contract Closure
454(1)
Summary
455(1)
Case Study: Litke Greenhouse and Nursery Procurement Processes
455(1)
Planning for Procurement
456(1)
Hosting a Bidder Conference
457(1)
Selecting a Vendor
457(1)
Questions
458(4)
Answers
462(5)
Chapter 13 Managing Project Stakeholders
467(30)
Identifying Project Stakeholders
468(6)
Preparing for Stakeholder Identification
468(2)
Launching Project Stakeholder Identification
470(1)
Performing Stakeholder Analysis
471(1)
Classifying Stakeholders
471(2)
Finalizing Stakeholder Identification
473(1)
Creating the Stakeholder Register
473(1)
Planning Stakeholder Management
474(4)
Preparing to Plan for Stakeholder Management
475(1)
Creating the Stakeholder Engagement Plan
476(1)
Examining the Stakeholder Engagement Plan
477(1)
Managing Stakeholder Engagement
478(4)
Preparing to Manage Stakeholder Engagement
478(2)
Managing Stakeholder Relationships
480(1)
Reviewing Stakeholder Engagement Results
481(1)
Monitoring Stakeholder Engagement
482(3)
Preparing to Monitor Stakeholder Engagement
483(1)
Components of Monitoring Stakeholder Engagement
483(1)
Reviewing the Outputs of Stakeholder Engagement
484(1)
Summary
485(1)
Questions
486(5)
Answers
491(6)
Part III PMP Agile Exam Testing Areas
Chapter 14 Leading an Agile Project
497(36)
Defining Agile Project Management
498(4)
Reviewing the Agile Manifesto
499(1)
Building the Agile Mindset
500(1)
Leading an Agile Project
501(1)
Exploring Agile Approaches
502(19)
Diving into Scrum
503(7)
Introducing Extreme Programming
510(5)
Working with Other Agile Approaches
515(6)
Summary
521(1)
Questions
522(6)
Answers
528(5)
Chapter 15 Engaging Agile Stakeholders
533(28)
Stakeholder Engagement in Agile Projects
534(8)
Incorporating Stakeholder Values
535(2)
Building Stakeholder Synergy
537(1)
Leading Stakeholder Conversations
538(2)
Planning for Effective Engagement
540(2)
Structuring Team Stakeholder Engagement
542(7)
Creating an Agile Charter
542(2)
Exploring the Project Team
544(2)
Creating a Team Space
546(1)
Coaching the Team
547(1)
Resolving Differences in an Agile Project
548(1)
Summary
549(1)
Questions
550(6)
Answers
556(5)
Chapter 16 Measuring Agile Project Performance
561(28)
Defining Agile Metrics
562(4)
Earned Value Management
563(2)
Return on Investment
565(1)
Measuring Agile Performance
566(4)
Reviews and Retrospective
567(1)
Understanding Velocity
568(1)
Lead Time and Cycle Time
569(1)
Charting Performance
570(6)
Burndown and Burnup Charts
571(2)
Release Burndown
573(1)
Using a Control Chart in Agile Projects
574(1)
Exploring Cumulative Flow Diagram
575(1)
Testing in Agile Projects
576(3)
Employing Acceptance Test-Driven Development
577(1)
Working with Behavior-Driven Development
577(1)
Exploratory Testing in Agile
578(1)
Summary
579(1)
Questions
580(6)
Answers
586(3)
Chapter 17 Managing Risks in Agile Projects
589(26)
Managing Risks and Issues
590(5)
Problem Detection and Resolution
591(2)
Completing Variance Analysis
593(1)
Working with the Risk-Adjusted Backlog
594(1)
Promoting Continuous Improvement
595(5)
Problem Solving in Agile Projects
596(1)
Solving Scrum Problems
596(2)
Solving XP Problems
598(1)
Solving Problems in Lean Projects
599(1)
Summary
600(1)
Questions
601(6)
Answers
607(8)
Part IV PMP Exam Considerations
Chapter 18 Understanding the Code of Ethics and Professional Conduct
615(16)
Learning the Code of Ethics
616(2)
Exploring the Code's Vision and Purpose
616(1)
Participating in the Code
617(1)
Learning the Code Details
617(1)
Serving Responsibly as a Project Manager
618(1)
Defining Responsibility
618(1)
Aspiring to Responsibility Expectations
618(1)
Adhering to the Mandatory Standards of Responsibility
619(1)
Adhering to the Respect Value
619(1)
Aspiring to Respect
619(1)
Adhering to the Mandatory Values of Respect
620(1)
Being a Fair Project Manager
620(1)
Aspiring to Fairness
620(1)
Adhering to the Mandatory Standards on Fairness
620(1)
Being an Honest Project Manager
621(1)
Aspiring to Honesty
621(1)
Living the Honesty Requirements
622(1)
Summary
622(1)
Questions
623(5)
Answers
628(3)
Chapter 19 Passing the PMP Exam
631(20)
Tips to Pass the Exam
631(3)
Prepare Before the Exam
631(1)
Create Your Own Answer Key
632(1)
Testing Tips
632(1)
Answer Every Question-Once
633(1)
Use the Process of Elimination
634(1)
Everything You Must Know
634(12)
The 49 Project Management Processes
634(2)
Earned Value Management Formulas
636(1)
Quick Project Management Facts
636(10)
A Letter to You
646(5)
Part V Appendixes and Glossary
Appendix A Project Management Documents
651(12)
Appendix B About the Online Content
663(4)
System Requirements
663(1)
Your Total Seminars Training Hub Account
663(1)
Privacy Notice
663(1)
Single User License Terms and Conditions
664(1)
TotalTester Online
665(1)
Other Book Resources
665(1)
Video Training from the Author
665(1)
Downloadable Content
666(1)
Technical Support
666(1)
Glossary
667(44)
Index 711
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