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Program Development in the 21st Century: An Evidence-Based Approach to Design, Implementation, and Evaluation [Pehme köide]

  • Formaat: Paperback / softback, 544 pages, kõrgus x laius: 231x187 mm, kaal: 960 g
  • Ilmumisaeg: 25-Jan-2011
  • Kirjastus: SAGE Publications Inc
  • ISBN-10: 1412974496
  • ISBN-13: 9781412974493
Teised raamatud teemal:
  • Formaat: Paperback / softback, 544 pages, kõrgus x laius: 231x187 mm, kaal: 960 g
  • Ilmumisaeg: 25-Jan-2011
  • Kirjastus: SAGE Publications Inc
  • ISBN-10: 1412974496
  • ISBN-13: 9781412974493
Teised raamatud teemal:
This book covers the practices, conditions, and legislative issues that affect program development. Using a unique 14-step model, the author guides readers through every stage of the process, from identifying a need, establishing a research basis, and designing the clinical program through implementing, evaluating, and sustaining the program. This valuable work captures the most significant changes that have occurred in human services and mental health program development over the last decade and demonstrates the need for mental health professionals to be well versed in business, management, and research as well as in clinical skills.

Key Features

The importance of evidence-based practices, cultural competence, and social justice is emphasized throughout.

Case illustrations based on real-world experiences in program development introduce readers to a range of issues in mental health and human services, including autism, domestic violence, and substance use.

Practical, comprehensive needs assessment tools (including a Community Demography Assessment, Market Analysis, Problem Analysis, and Asset Map Guide) walk readers through the needs assessment process, providing structure to what is often a challenging endeavor.

Chapter-opening case vignettes use real-life examples to illustrate the negative consequences associated with ineffective program development.

Chapter-ending exercises promote critical thinking, reinforce content, and allow readers to apply the book's concepts to practice.

A web resources compendium provides a list of resources essential to program development efforts.

Intended Audience

This core text is for courses across mental health service disciplines, including counseling, social work, psychology, public health, and nursing. It is popular among students and is a book that individuals planning to work in human service and community counseling agencies will keep and reference because of its highly practical nature.



Offering practical strategies and tools readers can use on the job, this comprehensive book covers the practices, conditions, and legislative issues that affect program development. Using a unique 14-step model, the author guides readers through every stage of the process, from identifying a need, establishing a research basis, and designing the clinical program through implementing, evaluating, and sustaining the program. This valuable work captures the most significant changes that have occurred in human services and mental health program development over the last decade and demonstrates the need for mental health professionals to be well versed in business, management, and research as well as in clinical skills.

About the Author xv
Acknowledgments xvii
1 Comprehensive Program Development in the Mental Health Professions
1(28)
Comprehensive Program Development
3(7)
Today's Mental Health Professionals and Program Development
3(3)
Current Climate in the Mental Health Professions
6(2)
Comprehensive Program Development Defined
8(2)
Comprehensive Program Development Model
10(14)
Step I: Establish the Need for Programming
12(1)
Step II: Establish a Research Basis for Program Design
13(2)
Step IIa: Address Cultural Identity Issues in Program Design
14(1)
Step IV: Design the Clinical Program
15(1)
Step IV Develop the Staffing Infrastructure
16(1)
Step V: Identify and Engage Community Resources
17(1)
Step VI: Identify and Evaluate Potential Funding Sources
17(1)
Step VII: Develop the Financial Management Plan
18(1)
Step VIII: Develop the Proposal
19(1)
Step IX: Implement the Program
19(1)
Step X: Evaluate the Program
19(1)
Step XI: Build and Preserve Community Resources
20(1)
Step XII: Develop an Advocacy Plan
21(1)
Step XIII: Develop an Information-Sharing Plan
21(1)
Step XIV Attain Program and Organizational Accreditation
22(2)
About the Text
24(2)
Terminology
24(1)
Layout of the Text
25(1)
Intended Users
25(1)
Summary
26(1)
Reflection And Discussion Questions
27(1)
References
27(2)
Part I: Program Planning And Implementation 29(290)
2 Establish the Need for Programming: Developing the Rationale
31(42)
About This
Chapter
33(1)
Developing the Rationale
34(4)
Identifying the Need Through Data Collection
35(3)
Identifying a Target Region
35(2)
Identifying a Target Population
37(1)
Comprehensive Needs Assessment and Analysis
38(4)
Specific Challenges in Conducting a Comprehensive Needs Assessment
40(1)
Strategies to Ensure a Successful Needs Assessment and Analysis
41(1)
Data Collection Methods and Tools
42(22)
Community Demography Assessment
42(6)
Analysis of the Problem
48(6)
Assessment of the Existing Market
54(4)
Need Identification Process
58(2)
Inventory of Assets
60(4)
Summary: Pulling It All Together—Organizing the Data Collection Plan and Engaging in Data-Driven Decision Making
64(2)
Case Illustration
66(5)
Community Demography Assessment Exercise
71(1)
Reflection And Discussion Questions
71(1)
References
72(1)
3 Establish a Research Basis for Program Design
73(24)
About This
Chapter
75(1)
Research Basis for Program Design
75(13)
Historical and Influential Factors Impacting Program Design
76(6)
The Impact of the Federal Government
76(4)
The Impact of Accrediting Bodies
80(2)
Current Climate and the Adoption of a New Vocabulary
82(6)
Evidence-Based Practices
83(2)
Emerging Practices
85(1)
Empirically Guided Practices
86(1)
Best Practices
86(1)
Research Basis
87(1)
Conducting a Comprehensive Literature Review
88(4)
Guiding the Literature Review
88(2)
Sources of Research for the Literature Review
90(9)
Scholarly Literature
90(1)
Best Practice Literature
91(1)
Governmental Publications
91(1)
Conferences
92(1)
Summary
92(1)
Case Illustration
93(2)
References
95(2)
4 Address Cultural Identity Issues in Program Design
97(30)
About This
Chapter
99(1)
Culturally Based Concepts: The Building Blocks of Our Current Vocabulary
99(5)
Diversity
100(1)
Multiculturalism
101(1)
Cultural Self-Identity
102(1)
Cultural Competence
103(1)
Cultural Competence and Clinical Program Design
104(11)
Brief History
104(2)
Current Climate
106(9)
Professional Associations
106(2)
Scholarship
108(1)
Academic Preparation
109(2)
National Standards
111(2)
Accreditation Standards for Mental Health and Human Service Organizations
113(1)
Funding
113(2)
Cultural Identity Aspects and Client Populations
115(4)
Identifying Cultural Identity Aspects of Client Population
117(2)
Developing Culturally Competent Treatment Interventions
119(2)
Summary
121(1)
Case Illustration
122(2)
Designing Culturally Competent Interventions Exercise
124(1)
References
124(3)
5 Design the Clinical Program
127(34)
About This
Chapter
129(1)
Comprehensive Program Design
129(6)
Program Mission and Vision
130(2)
Constructing the Mission Statement
132(3)
Name That Organization Exercise
135(1)
Mission Analysis Tool Exercise
136(2)
Constructing the Vision Statement
137(1)
Core Program Design
138(10)
Philosophical Foundations of Program Design
139(1)
Program Interventions
140(2)
Outputs
142(1)
Outcomes
143(2)
Outcome Measures
145(3)
Design Tools
148(7)
Logic Models
148(2)
Project Timelines
150(5)
Summary
155(1)
Case Illustration
156(2)
Logic Model Exercise
158(1)
References
159(2)
6 Develop the Staffing Infrastructure
161(36)
About This
Chapter
163(1)
The Organizational Structure
163(12)
Governance Structure
167(1)
Executive Leadership
168(2)
Management Staff
170(2)
Administrative Support Staff
172(1)
Supervisory Staff
172(1)
Clinical Staff
173(1)
Case Management Staff
174(1)
Direct Care Staff
174(1)
Other Program Staff
175(1)
Organizational Processes
175(9)
Communication
176(2)
Supervision and Accountability
178(2)
Culture
180(2)
Staffing Options and Scheduling
182(2)
Designing the Staffing Infrastructure
184(5)
Revisiting the Program Design, Research Review, and Market Analysis
185(1)
Organizational Chart
186(3)
Summary
189(1)
Case Illustration
190(3)
Organizational Chart Exercise
193(1)
References
194(3)
7 Identify and Engage Community Resources
197(24)
About This
Chapter
199(1)
Community: Defined
200(1)
Community Resources: Defined
201(1)
Community Resources: Brief Review of the Literature
201(1)
Community Resource Development
202(7)
Objectives of Community Resource Development
204(8)
Augment Service Array
204(1)
Advocacy Coalition Development
205(1)
Garner Additional and/or New Funding
206(1)
Sustainability Planning
207(1)
Strengthen Communities From Within
208(1)
Identifying Community Resources: Revisiting the Asset Map, Community Demography Assessment, Market Analysis, and Logic Model
209(3)
Engaging Community Resources
212(2)
Initial Relationship Building
212(2)
Initial Preservation Efforts
214(1)
Summary
214(1)
Case Illustration
215(3)
Community Resource Development Exercise
218(1)
References
218(3)
8 Identify and Evaluate Potential Funding Sources
221(36)
About This
Chapter
223(1)
Funding the Program
224(15)
Types of Funding Sources: Public, Philanthropic, Fee-for-Service
226(5)
Public/Governmental Sources of Funding
227(1)
Philanthropic Sources of Funding
227(3)
Fee-for-Service Sources of Funding
230(1)
Types of Funding Opportunities
231(5)
Governmental Funding Opportunities
231(4)
Philanthropic Funding Opportunities
235(1)
Potential and Common Funding Sources in Clinical Program Development
236(3)
Short-Term Versus Long-Term Funding Sources
237(1)
Diversified Funding
238(1)
Identifying Potential Funding Sources
239(4)
Revisiting the Market Analysis
239(1)
Exploring Funding Sources
240(3)
Electronic Database Subscriptions for Purchase
240(1)
No-Cost Electronic Databases
240(1)
Providers' Lists and Electronic Notifications
241(2)
Evaluating Potential Funding Sources
243(8)
Philosophical Foundations of Funding Source
244(1)
Funding Parameters
245(5)
History of Funding
250(1)
Direct Contact With the Funding Source
250(1)
Other Pertinent Information
251(8)
Funding Opportunity Evaluation Tool
251(1)
Summary
251(2)
Case Illustration
253(2)
Researching Potential Funding Opportunities Exercise
255(1)
References
256(1)
9 Develop the Financial Management Plan
257(34)
About This
Chapter
259(1)
Finances and Program Development
259(4)
History and Current Trends
260(3)
Heightened Scrutiny and Accountability
261(1)
Turnaround Planning
261(1)
Changing Attitudes About Financial Knowledge
262(1)
Financial Planning
263(3)
Financial Management for Nonprofit Organizations Versus For-Profit Organizations
263(2)
Integrated Approach to Financial Management
265(1)
Types of Financial Data
266(13)
Projected Expenditures
266(4)
Determining Salary Ranges and Other Expenses
269(1)
Projected Revenue
270(1)
Budgets
271(8)
Project-Specific Budget
272(2)
Annual Operating Budget
274(4)
Multiyear Operating Budgets
278(1)
Financial Management
279(8)
Internal Monitoring and Reporting Processes
279(3)
The Role of the Board in Financial Management and Oversight
281(1)
Public Reporting
282(1)
Annual Report
282(1)
Tax Return Documents
282(1)
External Oversight
283(1)
Regularly Scheduled Auditing
283(1)
Tax Return Process
283(1)
Revenue Diversification and Financial Stability
284(1)
Developing the Budget
285(1)
Revisiting the Logic Model and the Staffing Infrastructure
286(1)
Summary
287(1)
Case Illustration
288(1)
Program Budget Exercise
289(1)
References
290(1)
10 Develop the Proposal
291(28)
About This
Chapter
293(1)
Developing the Proposal
294(10)
Time Considerations in Proposal Development
295(1)
Depth of the Proposal
296(4)
Justifying Professional and Organizational Capability
300(1)
Letters of Support
301(1)
Collaboration
302(2)
Major Aspects of Proposal Development
304(10)
Internal Versus External Grant Writers/Proposal Developers
304(3)
Planning for the Work
307(1)
Skills of Proposal Writing
308(3)
Internal Reviewers
311(1)
Other Considerations in Proposal Development
312(2)
Summary
314(1)
Case Illustration
314(3)
References
317(2)
Part II: Program Implementation And Sustainability 319(172)
11 Implement the Program
321(22)
About This
Chapter
323(1)
Fully Implementing the Program
324(5)
Establishing the Relationship With the Funding Source
324(2)
Review of the Grant/Contract
326(2)
Program Implementation Monitoring
328(1)
Program Management
329(10)
Leadership and Administrative Oversight
330(1)
Information Systems
331(4)
Quality Assurance Planning
335(4)
Contract Compliance
339(1)
Summary
339(1)
Case Illustration
340(2)
References
342(1)
12 Evaluate the Program
343(30)
About This
Chapter
345(1)
Evaluation
346(1)
Revisiting the Program Design
347(1)
Types of Evaluation
348(16)
Fidelity Assessment
348(5)
Process Evaluation
353(2)
Outcomes Evaluation
355(3)
Developing the Outcomes Evaluation Plan
358(6)
Outcomes Evaluation Design
358(3)
Selecting Assessment Tools
361(2)
Establishing Evaluation Time Frames
363(1)
Comprehensive Evaluation Planning
364(1)
Considerations in Evaluation
364(4)
Evaluation as a Tool for Organizational Sustainability
365(1)
The Costs and Benefits of Evaluation
365(1)
Creating a Culture of Evaluation
366(2)
Summary
368(1)
Case Illustration
368(2)
Cost-Benert Analysis Exercise
370(1)
References
371(2)
13 Build and Preserve Community Resources
373(24)
About This
Chapter
375(1)
Significance of Community Resources in Program Sustainability
376(12)
Coalitions
377(7)
Preserving Coalitions
383(1)
Partnerships
384(3)
Preserving Partnerships
385(2)
Support Agents
387(1)
Preserving Relationships With Support Agents
388(1)
The Power of Community Support
388(4)
Direct and Indirect Benefits of Relationships With Community Resources
389(11)
Direct Benefits
389(2)
Indirect Benefits
391(1)
Summary
392(1)
Case Illustration
393(2)
Reflection And Discussion Questions
395(1)
References
395(2)
14 Develop an Advocacy Plan
397(22)
About This
Chapter
399(1)
Advocacy in Clinical Program Development
400(2)
History and Significance
400(2)
Levels of Advocacy
402(3)
Individual/Client
403(1)
Community
403(1)
Public
404(1)
Professional
405(1)
Advocacy Strategies
405(7)
Individual Empowerment and Individual Advocacy Strategies
406(1)
Community or System-Level Advocacy Strategies
407(2)
Public Arena-Level and Legislative Advocacy Strategies
409(3)
Professional Advocacy Strategies
412(1)
Advocacy And Long-Term Sustainability
412(1)
Advocacy Orientation
413(1)
Developing An Advocacy Plan
414(1)
Summary
415(1)
Case Illustration
416(1)
Advocacy Planning Exercise
417(1)
References
418(1)
15 Develop an Information-Sharing Plan
419(32)
About This
Chapter
421(1)
Significance of Information Sharing
422(3)
Direct and Indirect Benefits
423(2)
Types of Data
425(11)
Process Evaluation Data
426(4)
Outcomes Evaluation Data
430(1)
Human Resources Data
431(2)
Sample of Human Resources Data
432(1)
Financial Data
433(1)
Compliance and Quality Improvement Data
434(2)
Other Pertinent Data
436(1)
Data Reporting
436(11)
Responsibilities for Data Reporting
437(2)
Reporting Time Frames
439(1)
Methods for Data Reporting
439(1)
Data Recipients
440(1)
Data Protections and Safeguards
441(1)
Developing the Data Reporting Plan
441(6)
Summary
447(1)
Case Illustration
447(2)
Data Report Plan Exercise
449(1)
Reflection And Discussion Questions
449(1)
References
449(2)
16 Attain Program and Organizational Accreditation
451(24)
About This
Chapter
453(1)
History and Significance of Accreditation
453(1)
Purpose of Accrediting Bodies
454(1)
Accreditation Process
455(3)
Major Accrediting Bodies in Mental Health and Human Services
458(4)
Council on Accreditation
459(2)
Commission on Accreditation of Rehabilitation Facilities
461(1)
The Joint Commission
461(1)
Costs and Benefits of Accreditation
462(5)
Relevance to Clinical Program Development
466(1)
Identifying the Right Fit
467(1)
Accreditation Planning
468(2)
Developing the Accreditation Plan
469(1)
Summary
470(1)
Case Illustration
471(1)
Accreditation Plan Exercise
472(1)
References
472(3)
17 Putting It All Together: Comprehensive Program Development in the 21st Century
475(16)
Comprehensive Program Development
476(8)
Design
478(1)
Implementation
479(2)
Sustainability
481(3)
Required Knowledge and Skills of Program Developers
484(2)
Where Do You Go From Here?
486(3)
Remaining Current and Staying Relevant
487(1)
Committing to Continued Professional Development
488(1)
Ensuring and Advocating for Accountability-Based Practice
489(1)
Summary
489(2)
Appendix: Web Resources Discussed in Text 491(4)
Glossary 495(6)
Author Index 501(6)
Subject Index 507
Nancy G. Calley, Ph.D., LPC is associate professor and chair of the Department of Counseling and Addiction Studies at the University of Detroit Mercy. She is also the clinical director of Spectrum Human Services, Inc. and Affiliated Companies. She has worked in the mental health and human services field for more than 2 decades primarily in the areas of juvenile justice, child welfare, mental health, substance abuse treatment, and traumatic brain injury. She has developed several clinically-based programs and has published numerous articles on program development and juvenile sex offenders, as well as other areas. She continues to be highly active in comprehensive program development efforts today.