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Rapid Needs Analysis [Pehme köide]

  • Formaat: Paperback / softback, 128 pages, kõrgus x laius: 215x279 mm, Illustrations
  • Ilmumisaeg: 18-Oct-2001
  • Kirjastus: ASTD Press
  • ISBN-10: 1562862979
  • ISBN-13: 9781562862978
Teised raamatud teemal:
  • Formaat: Paperback / softback, 128 pages, kõrgus x laius: 215x279 mm, Illustrations
  • Ilmumisaeg: 18-Oct-2001
  • Kirjastus: ASTD Press
  • ISBN-10: 1562862979
  • ISBN-13: 9781562862978
Teised raamatud teemal:
Avoid the time-consuming needs analysis process and learn how to quickly analyze a performance problem. Use the dozens of tools, worksheets, and job aids included in this book to rapidly analyze a request for a performance solution and recommend the best method to meet your business needs. Case studies illustrate how companies have succeeded using the process.

The rapid pace of business today may preclude the often lengthy, time-consuming process of needs analysis. Rapid Needs Analysis provides its readers with a framework to conduct an analysis of a performance problem in a fast and efficient manner. Moreover, this book will help you decide if needs analysis is warranted in the first place, and if so, how to get it done quickly. You’ll learn how to analyze a request for a performance solution and how to identify a current situation through rapid methods, such as using technology. You will find the practical needs analysis process, methodologies, and tools helpful in most every situation that requires needs analysis. Case studies are also provided to illustrate each step in the needs analysis process along with examples of how other companies have been successful using the process.
Preface vii
Introduction 1(2)
Analyzing the Request
3(22)
Case Examples
3(1)
Step 1 Activities
4(1)
Validating the Request
4(1)
Determining the Background Information Needed
5(3)
Identifying the Business Need for the Analysis
8(1)
Identifying the Expected Outcomes for the Solution
9(1)
Analyzing the Risks Involved in Conducting the Analysis
10(1)
Gaining Commitment to Conduct the Analysis
11(1)
Clarifying the Information Needed from the Analysis Based on the Type of Request
11(5)
Determining the Information You Have and What You Need
16(2)
Defining Specific Information
18(1)
Developing the rapid Needs Analysis Project Plan
18(4)
Chapter Summary
22(1)
Discussion Questions
22(3)
Identifying the Current Situation
25(24)
Case Examples
25(1)
Step 2 Activities
25(1)
Locating the Needed Information
25(1)
Determining the Data Collection Methods
26(6)
Developing the Instruments to Gather the Information
32(10)
Testing the Data Gathering Instruments
42(1)
Gathering the Information
42(3)
Identifying Gaps and Errors in the Information Collected
45(1)
Collecting Additional Information If Needed
46(1)
Chapter Summary
47(1)
Discussion Questions
47(2)
Analyzing the Data
49(22)
Case Examples
49(1)
Step 3 Activities
49(1)
Planning the Data Analysis
49(1)
Choosing the Type of Analysis
50(5)
Identifying Data Bias
55(2)
Analyzing the Data
57(1)
Interpreting the Results
58(3)
Aligning Results with Business Drivers and Business Needs
61(3)
Identifying the Performance Gap
64(1)
Evaluating the Identified Solution
65(1)
Identifying Performance Measures
65(2)
Validating the Identified Solution with Requester, Sponsor, and Stakeholders
67(2)
Chapter Summary
69(1)
Discussion Questions
70(1)
Determining Solution Specifications
71(20)
What Are Solution Specifications?
71(1)
Case Examples
71(3)
Step 4 Activities
74(1)
Identifying Who Will Be Involved in Determining Specifications
74(2)
Communicating Purpose, Roles, and Responsibilities
76(1)
Discussing Needs Analysis Findings
77(1)
Determining the Specifications
77(3)
Finalizing and Validating the Specifications
80(3)
Identifying Resources
83(1)
Identifying Costs
83(2)
Identifying Risks Versus Benefits
85(3)
Gaining Approval
88(1)
Chapter Summary
88(1)
Discussion Questions
89(2)
Gaining Commitment
91(6)
Case Examples
91(1)
Step 5 Activities
92(1)
Identifying Those Who Need to Commit
92(1)
Selling the Benefits
92(3)
Chapter Summary
95(1)
Discussion Questions
95(2)
Initiating Development of the Solution
97(8)
Case Examples
97(1)
Step 6 Activities
98(1)
Creating a Design Document for the Solution
98(2)
Creating a Development Project Plan
100(2)
Transferring Responsibility for Solution Development
102(1)
Chapter Summary
103(1)
Discussion Questions
103(2)
Appendix A: Index of Tables, Worksheets, Tools, and Figures 105(4)
Appendix B: Glossary 109(4)
Appendix C: Recommended Resources 113(2)
About the Authors 115