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Records, Information and Data: Exploring the role of record keeping in an information culture [Kõva köide]

This dynamic book considers whether and how themanagement of records (and archives) differs from the management of information(and data). Can archives and records management still make adistinctive contribution in the 21st century, or are they now being dissolvedinto a wider world of information governance? What should be ourconceptual understanding of records in the digital era? What are the practicalimplications of the information revolution for the work of archivists andrecords managers?Geoffrey Yeo, a distinguished expert in the globalfield, explores concepts of ‘records’ and ‘archives’ and sets today’srecord-keeping and archival practices in their historical context. Heexamines changing perceptions of the nature and purpose of records managementand archival work, notions of convergence among information-relateddisciplines, and archivists’ and records managers’ attitudes to information andits governance. Starting with Peter Morville’s dictum that ‘when we tryto define information, we become lost in a hall of mirrors’, Yeo considersdifferent understandings of the concept of ‘information’ and theirapplicability to the field of archives and records management. He alsolooks at the world of data science and data administration, and asks whetherand how far recent work in this area can enhance our knowledge of how recordsfunction and how they relate to the information universe.Key topics covered include:The keeping ofrecords: a brief historical overviewThinking aboutrecords and archives: the transition to the digitalArchivists,records managers and the allure of informationFinding a waythrough the hall of mirrors: concepts of informationRecords anddata Why records arenot (just) information; understanding records in the digital era.This thought provoking and timely book is primarilyintended for records managers and archivists, but should also be of interest toprofessionals in a range of information-related disciplines. In addressing theplace of record-keeping in contemporary information culture, it aims toprovide a balance of theory and practice that will appeal to practitioners aswell as students and academics around the world.

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'While Yeo accepts that information might serve as an affordance of a record, he holds that a record is more immediately a tangible part of a social fabric of rights and obligations than information, and less a physical byproduct of empiricism to be manipulated, controlled, and corrected than data. The result is a compelling defense of the record against the encroaching rhetoric of an informational paradigm that values views and clicks over authenticity and understanding.' -- Caitlin Rizzo * Taylor & Francis Online * 'Yeo crafts a comprehensive guide to record management in the modern digital and data-driven world, focusing on record-keeping practices ... and how they are changing...Records, Information and Data is the product of extensive research: each chapter includes endnotes and references. Recommended for undergraduates and graduate students interested in records or information management.'- K. J. Whitehair, independent scholar, CHOICE * CHOICE * 'Yeo argues that ... dilution of records and archives into the surging ocean of information (and its accompanying data deluge) is unwarranted. ... Borrowing from the theory of speech acts developed by John Austin and John Searle, Yeo characterizes records as performative: they help us do a variety of things. Records are actions by other means, as much instruments as they are representations. ... Yeos book provides a lucid argument for the need for records managers and archivists to resist the song of the information sirens. Philosophically grounded and analytically clear, Records, Information and Data offers a view of records capable of acting as the foundation for a renewed archival discipline for the twenty-first century.'- Juan Ilerbaig, University of Toronto, American Archivist -- The American Archivist * American Archivist * "How well do we understand the similarities and differences between records, information, and data? ... Have we adequately contemplated where we are going in our rush to adopt the emperors new clothes of information management? What are the consequences of downplaying ... those unique skills that records professionals must have? ... Can the making and keeping of records continue to be regarded as a separate, distinct, and worthy endeavour in the digital age? Geoffrey Yeo ... addresses these questions in this timely book, which should be read by all records professionals. ... His language is clear, dispassionate, and direct. ... Make no mistake: records matter. They are not some quaint and archaic subset of the modern, thrusting world of data or information. They matter because they play a unique and vital role in society...Yeos book... is a reassertion and rearticulation of our enduring core purpose." Adrian Cunningham, formerly Queensland State Archives, Archivaria -- Adrian Cunningham * Archivaria *

Introduction vii
Concepts of information, data and records viii
Background to the book x
Structure and content xii
Acknowledgements xiv
1 The making and keeping of records: a brief historical overview
1(28)
Record-making and record-keeping over 10,000 years
2(6)
Records, memory and evidence
8(3)
Repositories and their curators
11(5)
Archivists and the emergence of records management
16(13)
2 Thinking about records and archives; the transition to the digital
29(32)
Fixity and fluidity in the digital domain
32(6)
Adventures over time
38(3)
Record aggregations
41(2)
Archival mind-sets
43(6)
Information: a fifth paradigm?
49(12)
3 Archivists, records managers and the rise of information
61(24)
Accentuating information in contemporary culture
64(2)
Records management and information governance
66(4)
Information and archives
70(3)
Making connections between records and information: diverse views
73(2)
Managing information `as a record'
75(10)
4 Finding a way through the hall of mirrors: concepts of information
85(20)
Information and its reification
86(5)
Records management and new concepts of information
91(2)
Information as content or information as affordance?
93(4)
Dissent and debate
97(8)
5 Records and data
105(24)
The `datafication' of records
107(2)
Further perspectives on data and record-keeping
109(5)
Data and information: some conflicting views
114(3)
Factuality
117(4)
Contested concepts
121(8)
6 Representation, performativity and social action: why records are not (just) information
129(34)
Representations
129(5)
Speech acts
134(3)
Propositions and performativity
137(4)
Data, computers and the making of speech acts
141(5)
Metadata
146(1)
Doing things with records
147(3)
From speech acts to social acts
150(2)
The `information potentials' of records
152(2)
Information, evidence and other affordances
154(9)
7 Managing information or managing records?
163(28)
Conceptions and practices of `information management': information as proposition
164(3)
Information management and records management: two peas from different pods?
167(3)
Making use of records despite their imperfections
170(2)
Knowing `what was said'
172(3)
Characteristics of records and information
175(7)
`Authoritative' records and the scope of record-keeping
182(9)
Concluding thoughts: record-keeping present and future 191(3)
The digital deluge 194(3)
Records in an information culture 197(4)
Index 201
Geoffrey Yeo is an Honorary Senior Research Fellow in the Department of Information Studies at University College London. His previous work for Facet includes Managing Records: A handbook of principles and practice (with Elizabeth Shepherd, 2003), and Managing Records in Global Financial Markets (with Lynn Coleman, Victoria Lemieux and Rod Stone, 2011).