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SAP, Next Generation: An Introduction [Kõva köide]

  • Formaat: Hardback, 500 pages
  • Ilmumisaeg: 28-Nov-2018
  • Kirjastus: SAP Press
  • ISBN-10: 1493216503
  • ISBN-13: 9781493216505
  • Formaat: Hardback, 500 pages
  • Ilmumisaeg: 28-Nov-2018
  • Kirjastus: SAP Press
  • ISBN-10: 1493216503
  • ISBN-13: 9781493216505
What comes after SAP ERP? Wondering whether the new SAP can meet your existing business requirementsand if so, how? This book is your big-picture guide to how SAP solutions address your day-to-day business and IT processes in the post-SAP Business Suite landscape. Learn about up-and-coming SAP applications, from SAP S/4HANA, to SAP Hybris, to SAP IBP. Follow a central business case to get a clear idea of how the new SAP portfolio can work for you, now and in the years ahead.Highlights include:1) Digital transformation,2) SAP HANA,3) SAP S/4HANA,4) SAP Hybris,5) SAP Integrated Business Planning,6) SAP Ariba ,7) SAP SuccessFactors,8) Sales and service,9) Financials,10) Human resources,11) Data analytics,12) Administration
Preface 19(10)
Introduction 29(18)
Part I Customer Experience
1 Customer Experience with SAP C/4HANA
47(40)
1.1 Business Case
49(2)
1.2 Marketing
51(11)
1.2.1 Challenges in Marketing
51(4)
1.2.2 SAP Marketing Cloud
55(6)
1.2.3 SAP Acquisitions in Marketing
61(1)
1.3 Sales
62(8)
1.3.1 Challenges in Sales
63(3)
1.3.2 SAP Sales Cloud
66(4)
1.4 Commerce
70(5)
1.4.1 Challenges in Commerce
71(2)
1.4.2 SAP Commerce Cloud
73(2)
1.5 Customer Service
75(8)
1.5.1 Challenges in Customer Service
77(1)
1.5.2 Customer Service Channels
78(2)
1.5.3 SAP Service Cloud
80(3)
1.6 Data
83(2)
1.6.1 Challenges in Data
84(1)
1.6.2 SAP Customer Data Cloud
84(1)
1.7 The Road Ahead
85(2)
2 Sales and Service with SAP S/4HANA
87(34)
2.1 Business Case
88(2)
2.2 Order and Contract Management
90(10)
2.2.1 Process Steps
91(1)
2.2.2 Business Models
92(1)
2.2.3 Product-as-a-Service
93(1)
2.2.4 Business Networks and Order Channels
94(2)
2.2.5 Order and Contract Management with SAP S/4HANA
96(4)
2.3 Sales Planning and Performance Management
100(5)
2.3.1 Incentive and Commission Management
101(1)
2.3.2 Sales Forecasting
102(2)
2.3.3 Sales Analytics
104(1)
2.4 Billing and Revenue Management
105(6)
2.4.1 Billing and Revenue Management Models
106(2)
2.4.2 Solution Options
108(3)
2.5 Customer Service
111(6)
2.5.1 Customer Service Models
112(2)
2.5.2 Solution Options
114(3)
2.6 The Road Ahead
117(4)
Part II Operations
3 Supply Chain Planning with SAP Integrated Business Planning
121(22)
3.1 Business Case
123(1)
3.2 Sales and Operations Planning
124(8)
3.2.1 Challenges in Sales and Operations Planning
124(3)
3.2.2 Demand Planning
127(2)
3.2.3 Supply Review
129(2)
3.2.4 Pre-Sales and Operations Planning Review
131(1)
3.2.5 Executive Review
131(1)
3.3 Demand Management
132(1)
3.4 Inventory Management
133(4)
3.4.1 Inventory Quantity
134(2)
3.4.2 Inventory State
136(1)
3.4.3 Inventory Location
137(1)
3.5 Response and Supply Management
137(2)
3.6 Supply Chain Analytics
139(1)
3.7 The Road Ahead
140(3)
4 Sourcing and Procurement with SAP S/4HANA and SAP Ariba
143(30)
4.1 Business Case
144(2)
4.2 SAP Portfolio Overview
146(4)
4.2.1 SAP S/4HANA Enterprise Management
146(1)
4.2.2 SAP Ariba
147(2)
4.2.3 SAP Fieldglass
149(1)
4.3 Sourcing
150(11)
4.3.1 Reactive Sourcing
150(1)
4.3.2 Tactical Sourcing
151(2)
4.3.3 Strategic Sourcing
153(8)
4.4 Purchasing
161(6)
4.4.1 Purchase Request
162(2)
4.4.2 Purchase
164(1)
4.4.3 Acknowledgment and Shipping Notifications
164(1)
4.4.4 Receiving
165(1)
4.4.5 Invoicing
165(2)
4.5 Services Procurement
167(3)
4.5.1 Services Purchasing
168(1)
4.5.2 Services Processing
169(1)
4.6 The Road Ahead
170(3)
5 Manufacturing with SAP S/4HANA
173(20)
5.1 Business Case
174(2)
5.2 SAP Portfolio Overview
176(2)
5.3 Production Planning
178(6)
5.3.1 Planning Strategies
179(3)
5.3.2 Material Requirements Planning in SAP S/4HANA
182(2)
5.4 Production Execution
184(2)
5.5 Manufacturing Execution
186(3)
5.5.1 SAP Manufacturing Execution
187(1)
5.5.2 SAP Manufacturing Integration and Intelligence
187(2)
5.5.3 SAP Plant Connectivity
189(1)
5.6 Production Quality Management and Delivery
189(2)
5.7 The Road Ahead
191(2)
6 Supply Chain Management with SAP S/4HANA
193(18)
6.1 Business Case
195(1)
6.2 Inventory Management and Basic Warehouse Management
196(7)
6.2.1 Goods Receipt and Goods Issue
197(1)
6.2.2 Moving Stock between Locations
198(1)
6.2.3 Cycle Counting and Physical Inventory
198(1)
6.2.4 Stock Types
199(4)
6.3 Extended Warehouse Management
203(3)
6.4 Transportation Management
206(3)
6.5 The Road Ahead
209(2)
7 Asset Management with SAP 5/4HANA
211(22)
7.1 Business Case
212(1)
7.2 Maintenance Management
213(15)
7.2.1 Maintenance Strategies
213(4)
7.2.2 SAP Portfolio for Asset Management
217(11)
7.3 Asset Operations
228(2)
7.3.1 SAP Asset Intelligence Network
228(1)
7.3.2 SAP Asset Strategy and Performance Management
229(1)
7.4 The Road Ahead
230(3)
8 Research and Development with SAP S/4HANA
233(16)
8.1 Business Case
235(1)
8.2 Innovation Management
235(3)
8.3 Product Lifecycle Costing
238(3)
8.4 Portfolio and Project Management
241(1)
8.5 Commercial Project Management
242(3)
8.6 The Road Ahead
245(4)
Part Ill Financials
9 Financial Accounting with SAP S/4HANA
249(38)
9.1 Business Case
251(1)
9.2 Financial Statements
252(6)
9.2.1 Income Statement/Profit and Loss
253(1)
9.2.2 Balance Sheet
254(3)
9.2.3 Cash Flow Statement
257(1)
9.3 General Ledger Accounting
258(7)
9.3.1 Chart of Accounts
261(1)
9.3.2 Journal Entries
262(1)
9.3.3 SAP S/4HANA Finance
263(2)
9.4 Financial Close
265(3)
9.5 Receivables Management
268(4)
9.6 Invoice Management and Accounts Payable
272(3)
9.7 Asset Accounting
275(2)
9.8 Real Estate Management
277(1)
9.9 Financial Consolidation
278(4)
9.10 Governance, Risk, and Compliance
282(2)
9.11 Treasury Management
284(2)
9.12 The Road Ahead
286(1)
10 Management Accounting with SAP S/4HANA
287(20)
10.1 Business Case
288(2)
10.2 Cost Management
290(3)
10.3 Planning and Control
293(4)
10.4 Profitability Analysis
297(3)
10.5 Project Accounting
300(3)
10.6 The Road Ahead
303(4)
Part IV Human Resources
11 Core Human Resource and Talent Management with SAP SuccessFactors
307(26)
11.1 Business Case
308(1)
11.2 Hire-to-Retire Process Overview
309(3)
11.3 Core Human Resources and Payroll
312(5)
11.4 Time and Attendance
317(2)
11.5 Recruiting and Onboarding
319(5)
11.5.1 Recruiting
320(2)
11.5.2 Onboarding
322(2)
11.6 Learning and Development
324(3)
11.6.1 Learning
325(1)
11.6.2 Succession and Development
326(1)
11.7 Performance and Compensation
327(3)
11.7.1 Performance and Goal Management
327(2)
11.7.2 Compensation
329(1)
11.8 Workforce Planning and Analytics
330(1)
11.9 The Road Ahead
331(2)
12 Contingent Workforce Management with SAP Fieldglass
333(12)
12.1 Business Case
335(1)
12.2 Simple Contingent Work
336(4)
12.3 Complex Contingent Engagements
340(3)
12.4 The Road Ahead
343(2)
13 Travel and Expense Management with SAP Concur
345(16)
13.1 Business Case
346(3)
13.2 Expense
349(3)
13.2.1 Making a Claim
350(1)
13.2.2 Approving a Claim and Reimbursement
350(1)
13.2.3 Additional Functionality for Concur Expense
351(1)
13.3 Travel
352(4)
13.3.1 Travel Management Companies
353(2)
13.3.2 Additional Functionality for Concur Travel
355(1)
13.4 Reporting
356(1)
13.5 Monitoring
357(1)
13.6 The Road Ahead
357(4)
Part V Data
14 Database and Platform
361(30)
14.1 Business Case
362(1)
14.2 Architecture Overview
363(3)
14.3 Database Technology
366(9)
14.3.1 Database Services
368(3)
14.3.2 Data Access
371(2)
14.3.3 Analytics Processing
373(2)
14.4 Application Platforms
375(8)
14.4.1 SAP Cloud Platform Core Capabilities
378(4)
14.4.2 SAP Leonardo
382(1)
14.5 User Interface
383(5)
14.5.1 SAP Fiori
384(2)
14.5.2 Artificial Intelligence and User Interfaces
386(2)
14.6 The Road Ahead
388(3)
15 Data Warehouse
391(20)
15.1 Business Case
392(2)
15.2 Data Warehousing
394(12)
15.2.1 SAP BusinessObjects and SAP Lumira
395(2)
15.2.2 SAP Business Warehouse
397(3)
15.2.3 SAP Business Warehouse on SAP HANA
400(1)
15.2.4 SAP BW/4HANA
401(4)
15.2.5 Embedded Analytics
405(1)
15.3 Big Data
406(2)
15.4 The Road Ahead
408(3)
16 Analytics
411(24)
16.1 Business Case
412(1)
16.2 Business Intelligence
413(14)
16.2.1 Traditional Business Intelligence
414(1)
16.2.2 Modern Business Intelligence
415(4)
16.2.3 Bimodal Business Intelligence
419(8)
16.3 Enterprise Performance Management
427(2)
16.3.1 SAP Business Planning and Consolidation
427(1)
16.3.2 SAP Profitability and Performance Management
428(1)
16.4 Predictive Analytics
429(2)
16.4.1 Predictive Analytics Library
430(1)
16.4.2 SAP Predictive Analytics
430(1)
16.5 The Road Ahead
431(4)
17 Enterprise Information Management
435(28)
17.1 Business Case
436(2)
17.2 Data Strategy
438(2)
17.3 Data Governance
440(5)
17.4 Data Quality and Remediation
445(6)
17.4.1 Discover and Measure
447(2)
17.4.2 Monitor and Improve
449(2)
17.5 Data Migration
451(7)
17.5.1 Data Migration Phases
452(3)
17.5.2 SAP S/4HANA Migration Cockpit
455(1)
17.5.3 SAP Data Services
456(1)
17.5.4 SAP HANA Smart Data Integration
456(1)
17.5.5 SAP HANA Smart Data Quality
457(1)
17.6 The Road Ahead
458(5)
Part VI Integration and Administration
18 Application Integration
463(28)
18.1 Business Case
464(2)
18.2 Cloud Integration
466(4)
18.3 Process Orchestration
470(9)
18.3.1 SAP Process Orchestration Architecture
471(1)
18.3.2 SAP Process Integration
472(3)
18.3.3 SAP Business Process Management
475(2)
18.3.4 SAP Business Rules Management
477(2)
18.4 API Management
479(2)
18.5 Process Mining
481(4)
18.6 Operational Process Intelligence
485(3)
18.7 The Road Ahead
488(3)
19 Administration
491(22)
19.1 Business Case
492(1)
19.2 Business Processes and Best Practices
493(3)
19.3 Portfolio-to-Project
496(4)
19.4 Requirement-to-Deploy
500(5)
19.5 Request-to-Fulfill
505(1)
19.6 Detect-to-Correct
506(5)
19.7 The Road Ahead
511(2)
Conclusion 513(8)
The Authors 521(2)
Index 523
Matthew Riches is the director of SAP S/4HANA at AgilityWorks Ltd., a UK-based consulting firm that is a partner of SAP-UK and SAP's SAP S/4HANA Center of Excellence. He conducts training for and regularly presents on SAP S/4HANA.

Ben Robinson has worked with SAP front-office solutions for over 20 years. As a sales and distribution consultant, he joined SAP in 2000 and has worked with SAP's ever-expanding portfolio of customer engagement solutions, principally in consulting and pre-sales roles.

Gareth Ryan is the director of SAP technology at AgilityWorks Ltd. Gareth has spent 20 years working with SAP, with a main focus on UI/UX and process-based tools. He also serves as an SAP Mentor, and is passionate about SAP's cloud-based technology capabilities.

Ian Vincent is the director of systems and integration at AgilityWorks Ltd. An experienced integration architect, he worked with a number of integration and EDI solutions at Kimberly-Clark before moving into consulting. Currently, he specializes in helping customers make the most of their SAP S/4HANA investment by creating integrated businesses.