Foreword from Uwe Grigoleit |
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19 | (2) |
Foreword from Cameron Art |
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21 | (2) |
Preface |
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23 | (6) |
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1 The Digital Transformation; An Introduction |
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29 | (50) |
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1.1 Digital Transformation and the Intelligent Enterprise |
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30 | (6) |
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1.2 Business Value Scenarios |
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36 | (20) |
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1.2.1 Customer Centricity and Experience |
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39 | (7) |
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1.2.2 Customer Insight and Improved Decision-Making |
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46 | (4) |
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1.2.3 Digitally Enabled Supply Chain |
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50 | (6) |
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1.3 Architecture at a Glance |
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56 | (5) |
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61 | (12) |
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61 | (7) |
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68 | (3) |
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71 | (2) |
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73 | (1) |
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74 | (2) |
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76 | (3) |
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79 | (60) |
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2.1 Industry Pain Points and SAP S/4HANA Benefits |
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79 | (9) |
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2.1.1 Integration of Information |
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80 | (2) |
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2.1.2 Enterprise Cost Reductions |
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82 | (1) |
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2.1.3 Measuring Business Performance |
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82 | (2) |
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2.1.4 Optimize Planning, Budgeting, and Forecasting |
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84 | (1) |
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2.1.5 Continuous Finance Process Improvements |
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84 | (2) |
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2.1.6 Provide Inputs to Enterprise Strategy |
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86 | (1) |
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2.1.7 Develop Talent in the Finance Organization |
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87 | (1) |
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88 | (45) |
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88 | (5) |
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2.2.2 Material Ledger and Transfer Pricing |
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93 | (4) |
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2.2.3 New Asset Accounting |
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97 | (1) |
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98 | (4) |
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2.2.5 Business Planning and Consolidation |
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102 | (7) |
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109 | (5) |
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2.2.7 Profitability Analysis |
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114 | (6) |
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120 | (10) |
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2.2.9 Real-Time Data and Soft Close |
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130 | (3) |
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2.3 Finance in SAP S/4HANA Cloud |
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133 | (2) |
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135 | (2) |
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137 | (2) |
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139 | (22) |
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3.1 Industry Pain Points and SAP S/4HANA Benefits |
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139 | (5) |
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3.2 Key Manufacturing Functionality |
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144 | (10) |
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3.2.1 Product Master Optimization |
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144 | (1) |
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3.2.2 Production Planning and Detailed Scheduling |
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144 | (1) |
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3.2.3 Material Requirements Planning |
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145 | (6) |
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3.2.4 Production Operations and Engineering |
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151 | (2) |
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3.2.5 Complex, Discrete, and Component Assembly Manufacturing |
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153 | (1) |
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3.3 Manufacturing in SAP S/4HANA Cloud |
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154 | (3) |
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157 | (1) |
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158 | (3) |
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161 | (34) |
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4.1 Industry Pain Points and SAP S/4HANA Benefits |
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161 | (4) |
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4.2 Key Supply Chain Functionality |
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165 | (25) |
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4.2.1 Data Model Simplification |
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165 | (1) |
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4.2.2 Inventory Valuation and Advanced Available-to-Promise |
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166 | (8) |
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4.2.3 Extended Warehouse Management |
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174 | (10) |
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4.2.4 Transportation Management |
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184 | (3) |
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4.2.5 Catch Weight Management |
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187 | (1) |
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188 | (1) |
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4.2.7 Commodity Management |
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188 | (2) |
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4.3 Supply Chain in SAP S/4HANA Cloud |
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190 | (2) |
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192 | (1) |
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193 | (2) |
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5 Sales, Marketing, Commerce, and Service Management |
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195 | (20) |
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5.1 Industry Pain Points and SAP S/4HANA Benefits |
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196 | (3) |
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5.2 Key Sales Functionality |
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199 | (7) |
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5.2.1 Data Model Simplification |
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199 | (1) |
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5.2.2 Sales Order Fulfillment and Monitoring |
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200 | (3) |
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5.2.3 Condition Contract Settlement |
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203 | (2) |
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205 | (1) |
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5.2.5 Credit Management and Revenue Accounting |
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205 | (1) |
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5.3 Key Marketing and Commerce Functionality |
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206 | (3) |
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5.3.1 Customer Relationship Management |
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206 | (2) |
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5.3.2 Billing and Revenue Management |
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208 | (1) |
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5.4 Key Service Management Functionality |
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209 | (2) |
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5.4.1 Optimized Service and Service Master Data Management |
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209 | (1) |
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5.4.2 Service Parts and Service Agreement Management |
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210 | (1) |
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5.5 Sales, Marketing, Commerce, and Service Management in SAP S/4HANA Cloud |
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211 | (1) |
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212 | (1) |
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213 | (2) |
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6 Sourcing and Procurement |
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215 | (18) |
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6.1 Industry Pain Points and SAP S/4HANA Benefits |
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215 | (3) |
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6.2 Key Sourcing and Procurement Functionality |
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218 | (11) |
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6.2.1 Operational Purchasing |
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219 | (5) |
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6.2.2 Invoice and Payables Management |
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224 | (1) |
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6.2.3 Sourcing and Contract Management |
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225 | (1) |
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6.2.4 Supplier Evaluation and Analytics |
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226 | (2) |
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6.2.5 Intelligent Procurement by Machine Learning |
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228 | (1) |
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6.3 Sourcing and Procurement in SAP S/4HANA Cloud |
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229 | (2) |
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231 | (1) |
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231 | (2) |
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7 Research and Development and Asset Management |
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233 | (16) |
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7.1 Industry Pain Points and SAP S/4HANA Benefits |
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234 | (2) |
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7.2 Key Research and Development Functionality |
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236 | (4) |
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7.2.1 SAP Innovation Management |
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236 | (1) |
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7.2.2 SAP Portfolio and Project Management |
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237 | (1) |
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7.2.3 SAP Commercial Project Management |
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238 | (1) |
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7.2.4 SAP Product Lifecycle Costing |
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239 | (1) |
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7.3 Key Asset Management Functionality |
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240 | (3) |
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7.3.1 Maintenance Planning and Scheduling |
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240 | (2) |
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7.3.2 Maintenance Operation and Execution |
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242 | (1) |
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7.3.3 Mobile Asset Maintenance |
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243 | (1) |
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7.4 R&D and Asset Management in SAP S/4HANA Cloud |
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243 | (1) |
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244 | (3) |
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247 | (2) |
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8 Analytics and Reporting |
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249 | (32) |
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8.1 Evolution of Analytics |
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250 | (3) |
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8.2 Operational Reporting |
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253 | (9) |
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254 | (1) |
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254 | (5) |
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8.2.3 Native SAP HANA Applications |
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259 | (1) |
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8.2.4 Embedded SAP Business Warehouse and SAP Business Planning Consolidation |
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260 | (2) |
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8.3 Enterprise-Wide Reporting |
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262 | (7) |
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8.3.1 SAP HANA Enterprise Analytics |
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263 | (1) |
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8.3.2 SAP Business Warehouse on SAP HANA |
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264 | (1) |
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265 | (1) |
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8.3.4 SAP Analytics Cloud |
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266 | (3) |
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8.4 Reporting in a Hybrid Landscape |
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269 | (2) |
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271 | (2) |
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8.6 Big Data Analytics and Data Lakes |
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273 | (4) |
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273 | (3) |
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276 | (1) |
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277 | (3) |
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280 | (1) |
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281 | (32) |
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281 | (11) |
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9.1.1 Technical Simplifications |
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282 | (2) |
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9.1.2 Available or Changed Functionality |
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284 | (5) |
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9.1.3 Removed and Nonstrategic Functionality |
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289 | (1) |
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290 | (2) |
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292 | (13) |
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9.2.1 Demand and Supply Segmentation |
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292 | (3) |
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9.2.2 Advanced Available-to-Promise |
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295 | (1) |
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9.2.3 Stock Protection/Product Allocation |
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296 | (2) |
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298 | (1) |
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9.2.5 Pack Separately-Ship Together |
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299 | (1) |
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9.2.6 Material Requirements Planning and Planned Independent Requirements |
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300 | (1) |
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9.2.7 Fashion Manufacturing |
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301 | (2) |
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9.2.8 Protected Species Management and Preference Management |
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303 | (1) |
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9.2.9 Data Migration from SAP Apparel and Footwear |
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304 | (1) |
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305 | (6) |
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9.3.1 Technical Simplifications |
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305 | (2) |
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9.3.2 Upstream and Downstream |
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307 | (1) |
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9.3.3 Trader's & Scheduler's Workbench |
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308 | (1) |
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9.3.4 Transportation and Distribution |
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309 | (1) |
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9.3.5 Secondary Distribution |
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310 | (1) |
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311 | (1) |
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311 | (2) |
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313 | (26) |
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313 | (2) |
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10.2 Core Functional Capabilities |
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315 | (5) |
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320 | (6) |
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320 | (2) |
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10.3.2 Deployment Resources |
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322 | (3) |
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10.3.3 SAP Best Practices Explorer |
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325 | (1) |
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10.3.4 Self-Service Configuration User Interface |
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326 | (1) |
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10.4 SAP S/4HANA Cloud, Single Tenant Edition |
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326 | (6) |
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10.4.1 Criteria for Choosing SAP S/4HANA Cloud, Single Tenant Edition |
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327 | (3) |
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10.4.2 Single-to-Multitenant Migration |
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330 | (2) |
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332 | (1) |
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333 | (1) |
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10.7 Content Lifecycle Management |
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334 | (3) |
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337 | (2) |
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11 SAP S/4HANA and the SAP Landscape |
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339 | (50) |
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11.1 Sourcing and Procurement: SAP Ariba |
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340 | (10) |
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11.1.1 Sourcing and Contracts |
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341 | (2) |
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11.1.2 Requests and Purchases |
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343 | (2) |
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11.1.3 Invoices and Payments |
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345 | (2) |
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11.1.4 SAP Ariba and SAP S/4HANA |
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347 | (3) |
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11.2 Contingent Workforce Management: SAP Fieldglass |
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350 | (3) |
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11.2.1 Vendor Management System |
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351 | (1) |
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11.2.2 SAP Fieldglass and SAP S/4HANA |
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352 | (1) |
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11.3 Travel and Expense Management: SAP Concur |
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353 | (4) |
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354 | (2) |
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11.3.2 SAP Concur and SAP S/4HANA |
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356 | (1) |
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11.4 Human Resources: SAP SuccessFactors |
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357 | (6) |
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357 | (1) |
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357 | (3) |
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11.4.3 SAP SuccessFactors and SAP S/4HANA |
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360 | (3) |
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11.5 Customer Experience: SAP C/4HANA |
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363 | (11) |
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366 | (1) |
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367 | (1) |
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368 | (2) |
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370 | (2) |
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372 | (1) |
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11.5.6 SAP C/4HANA and SAP S/4HANA |
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373 | (1) |
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11.6 Master Data Management: SAP Master Data Governance |
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374 | (7) |
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11.7 Supply Chain Planning: SAP Integrated Business Planning |
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381 | (6) |
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11.7.1 Sales and Operations Planning |
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381 | (1) |
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382 | (1) |
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11.7.3 Inventory Planning |
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383 | (1) |
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11.7.4 Response and Supply Planning |
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383 | (3) |
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386 | (1) |
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11.7.6 SAP Integrated Business Planning and SAP S/4HANA |
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386 | (1) |
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387 | (2) |
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12 SAP S/4HANA Architecture |
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389 | (64) |
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12.1 The Journey from SAP ERP to SAP S/4HANA |
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389 | (15) |
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12.1.1 The Evolution of SAP S/4HANA |
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389 | (7) |
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12.1.2 SAP S/4HANA as the Digital Core |
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396 | (1) |
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12.1.3 Integration of SAP Products in SAP S/4HANA |
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397 | (3) |
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12.1.4 The Road Map to SAP S/4HANA and Innovations |
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400 | (4) |
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404 | (33) |
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405 | (3) |
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408 | (6) |
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414 | (2) |
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416 | (7) |
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12.2.5 SAP HANA Operations |
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423 | (8) |
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12.2.6 SAP HANA Logical Deployment Options |
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431 | (3) |
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12.2.7 SAP HANA Platform Services |
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434 | (3) |
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12.3 SAP S/4HANA Security |
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437 | (4) |
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12.4 SAP S/4HANA Core Data Models |
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441 | (1) |
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12.5 User Interface and User Experience |
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442 | (3) |
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12.6 Data Lifecycle Management |
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445 | (2) |
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12.7 Development and Operations |
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447 | (5) |
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452 | (1) |
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13 Extensions with the SAP Cloud Platform |
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453 | (20) |
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13.1 Business-Driven Development |
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453 | (6) |
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13.1.1 Connecting People and Data |
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455 | (1) |
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13.1.2 Building Differentiating Cloud Apps |
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456 | (1) |
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13.1.3 Integrate Apps and Data |
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457 | (1) |
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13.1.4 Extending Core and Software-as-a-Service Solutions |
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458 | (1) |
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459 | (2) |
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13.3 Extensibility Options for the Intelligent Suite |
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461 | (10) |
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13.3.1 In-App Extensibility |
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464 | (4) |
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13.3.2 Classic Extensibility |
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468 | (1) |
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13.3.3 Side-by-Side Extensibility |
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468 | (3) |
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13.4 SAP Cloud Platform and SAP Leonardo |
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471 | (1) |
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472 | (1) |
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473 | (28) |
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14.1 The Intelligent Enterprise and SAP Leonardo |
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473 | (4) |
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477 | (6) |
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14.3 Machine Learning and Robotic Process Automation |
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483 | (4) |
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487 | (3) |
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490 | (3) |
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14.6 SAP Leonardo Use Cases |
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493 | (6) |
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14.6.1 Use Case 1: Consumer Packaged Goods Industry |
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493 | (3) |
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14.6.2 Use Case 2: Oil and Gas Asset Maintenance for Upstream Plants |
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496 | (3) |
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499 | (2) |
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|
501 | (54) |
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15.1 Assessing Your Adoption Options |
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503 | (5) |
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15.1.1 SAP Readiness Check |
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503 | (2) |
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15.1.2 Business Scenario Recommendations |
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505 | (1) |
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15.1.3 SAP S/4HANA Value Advisor |
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505 | (2) |
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15.1.4 SAP Transformation Navigator |
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507 | (1) |
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15.1.5 Sizing Requirements |
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507 | (1) |
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508 | (8) |
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509 | (2) |
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511 | (1) |
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15.2.3 SAP S/4HANA Migration Cockpit |
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512 | (4) |
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516 | (31) |
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518 | (3) |
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521 | (1) |
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15.3.3 SAP Conversion Software, Tools, and Accelerators |
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522 | (13) |
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15.3.4 SAP S/4HANA Conversion Prerequisites |
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535 | (8) |
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15.3.5 Minimizing Downtime |
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|
543 | (4) |
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15.4 Landscape Transformation |
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547 | (4) |
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549 | (1) |
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550 | (1) |
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15.5 Housekeeping Activities |
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551 | (2) |
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553 | (2) |
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555 | (24) |
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16.1 What Is SAP Activate? |
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555 | (5) |
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16.2 SAP Activate Methodology |
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560 | (6) |
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561 | (1) |
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562 | (2) |
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564 | (1) |
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564 | (1) |
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565 | (1) |
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|
566 | (3) |
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|
569 | (4) |
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16.4.1 Self-Service Configuration |
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570 | (1) |
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16.4.2 Expert Configuration |
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571 | (1) |
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16.4.3 SAP Solution Builder Tool |
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571 | (1) |
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16.4.4 SAP Solution Manager |
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572 | (1) |
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573 | (5) |
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578 | (1) |
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17 Building the Business Case |
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|
579 | (28) |
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17.1 Common SAP S/4HANA Business Case Challenges |
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580 | (1) |
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|
581 | (2) |
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17.3 Alignment to Stakeholders and Business Outcomes |
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|
583 | (2) |
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17.4 Proven Process for Building a Case for Change |
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|
585 | (14) |
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17.4.1 Recognize the Need |
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|
586 | (1) |
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17.4.2 Frame the Opportunity |
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587 | (1) |
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588 | (3) |
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591 | (6) |
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|
597 | (2) |
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17.5 Develop Your IT Road Map |
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|
599 | (5) |
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17.5.1 Engage Phase: Analyzing the Current Mode of Operations |
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|
602 | (1) |
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17.5.2 Envision Phase: Exploring the Target Operational Model |
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|
602 | (1) |
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17.5.3 Evaluate Phase: A Deep Dive into the Transformation Approach |
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|
603 | (1) |
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17.5.4 Enable Phase: Build Your Road Map |
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|
604 | (1) |
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17.6 Valuable Lessons Learned |
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|
604 | (1) |
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605 | (2) |
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|
607 | (18) |
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18.1 Multinational Industrial Company |
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|
607 | (5) |
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609 | (1) |
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610 | (1) |
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|
610 | (1) |
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|
611 | (1) |
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18.2 Multinational Service Company |
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|
612 | (4) |
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|
612 | (1) |
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613 | (1) |
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|
613 | (3) |
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|
616 | (1) |
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18.3 Manufacturing Company |
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|
616 | (3) |
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|
617 | (1) |
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|
617 | (1) |
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618 | (1) |
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|
619 | (1) |
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|
619 | (2) |
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|
619 | (1) |
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620 | (1) |
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621 | (1) |
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|
621 | (1) |
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|
621 | (2) |
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|
621 | (1) |
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622 | (1) |
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|
622 | (1) |
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|
623 | (1) |
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|
623 | (2) |
The Authors |
|
625 | (4) |
Index |
|
629 | |