Muutke küpsiste eelistusi

Saying It Right: Tools for Deft Leadership [Pehme köide]

  • Formaat: Paperback / softback, 164 pages, kõrgus x laius x paksus: 223x152x12 mm, kaal: 268 g, 4 BW Photos, 19 Tables
  • Ilmumisaeg: 05-Mar-2020
  • Kirjastus: Rowman & Littlefield Publishers
  • ISBN-10: 1475856121
  • ISBN-13: 9781475856125
Teised raamatud teemal:
Saying It Right: Tools for Deft LeadershipSuurem pilt
  • Formaat: Paperback / softback, 164 pages, kõrgus x laius x paksus: 223x152x12 mm, kaal: 268 g, 4 BW Photos, 19 Tables
  • Ilmumisaeg: 05-Mar-2020
  • Kirjastus: Rowman & Littlefield Publishers
  • ISBN-10: 1475856121
  • ISBN-13: 9781475856125
Teised raamatud teemal:
Püsilink: https://www.kriso.ee/db/9781475856125.html
Märksõnad:
Saying it Right deals with the techniques and processes necessary to transmit and understand messages from people inside and outside of organizations. It looks at problems that can impede communication and outlines methods for understanding others. Important in this understanding are how people perceive the world, what they need to motivate them, what channels they prefer, and the predictable patterns of distress they exhibit when they do not get their needs met positively.
List of Tables
ix
List of Figures
xi
Foreword xiii
Dr. Taibi Kahler
Acknowledgments xv
Prologue xvii
SECTION I RAW MATERIALS: LEADERSHIP CONCEPTS
1(50)
1 The Beginning Stage
3(12)
Communicate to Succeed
4(1)
Audiences to Consider
5(1)
Moving Ahead
6(1)
Effective Leadership
6(4)
Standards
10(1)
Gender Myths and Realities
11(1)
A Vision for the Future
12(3)
2 Chaos: The Wrinkling of Order and Logic
15(6)
Parental Administration
15(2)
Chaos
17(1)
Re-Establishing Stability
18(3)
3 The Start of Communication
21(12)
Listening
21(2)
Listening to Communicate
23(4)
Keys to Effective Listening
27(6)
4 Communication Blueprints: Different Tools for Different Builders
33(18)
Personality Models
33(4)
An Overview of Process Communication
37(1)
The PCM in Action
38(4)
Motivation
42(3)
Interaction Styles
45(1)
Day-to-Day Operations
45(2)
Benefits
47(1)
Conclusion
47(1)
Who Am I?
47(3)
What's to Come
50(1)
SECTION II BUILDING BLOCKS: PURE PERSONALITY TYPES
51(38)
5 Pure Harmonizer: Barbara
53(6)
Profile
56(1)
Problem Situation
56(3)
6 Pure Thinker: Alfred
59(6)
Profile
62(1)
Problem Situation
62(3)
7 Pure Persister: Matthew
65(6)
Profile
67(1)
Problem Situation
68(3)
8 Pure Imaginer: Dorothy
71(6)
Profile
74(1)
Problem Situation
74(3)
9 Pure Rebel: Angie
77(6)
Profile
80(1)
Problem Situation
80(3)
10 Pure Promoter: Doug
83(6)
Profile
87(1)
Problem Situation
87(2)
SECTION III PUTTING THINGS TOGETHER: BUILDING EFFECTIVE COMMUNICATION SKILLS
89(34)
11 Dealing with Conflict
91(8)
Preparation
91(1)
Managing Conflict
92(4)
Resolving Conflict Integratively
96(3)
12 Solving Problems Cooperatively: A Blueprint for Success
99(20)
Diagnosing
101(6)
Adapting
107(3)
Communicating
110(9)
13 Changing Leadership Behavior
119(4)
Changing Behavior
119(2)
Reinforcing Training
121(2)
Epilogue: Installing the Capstones 123(10)
Appendix A Frames of Preference 133(8)
Appendix B Dealing with Distress: Suggestions for Responses to Behaviors 141(4)
About the Author 145
Michael Gilbert, Ed. D., is a former school administrator and university professor of educational leadership, with an active professional career spanning 45 years. He has been involved in researching and consulting on communication and interaction for the past 35 years.