Foreword |
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xi | |
Preface |
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xiii | |
Acknowledgments |
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xv | |
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Human Computer Interaction for the Web |
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1 | (12) |
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From Human Factors to Usability: A Short History of HCI |
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3 | (1) |
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3 | (1) |
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Focus on the User Interface |
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4 | (1) |
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5 | (1) |
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5 | (1) |
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6 | (1) |
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HCI Principles for the Web |
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6 | (1) |
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7 | (1) |
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Early Human Factors Input |
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7 | (1) |
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Task Environment Analysis |
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7 | (1) |
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Iterative Design and Continuous Testing |
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8 | (1) |
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8 | (2) |
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10 | (1) |
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10 | (1) |
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Designing for the User Experience |
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11 | (2) |
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13 | (24) |
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14 | (1) |
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15 | (3) |
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18 | (3) |
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21 | (5) |
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26 | (5) |
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Web Interface Guidelines Specialization |
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31 | (2) |
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Constructing Storyboards and Interactive Prototypes |
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33 | (4) |
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37 | (30) |
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38 | (1) |
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38 | (1) |
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39 | (8) |
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47 | (4) |
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51 | (7) |
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58 | (3) |
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Simple versus Enriched Site Environments |
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61 | (6) |
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The Web User, Part 1: The Audience |
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67 | (24) |
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Understanding the Web User |
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67 | (2) |
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69 | (1) |
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69 | (10) |
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Cognitive Processing Capabilities and Limits |
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79 | (1) |
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Generating an Audience Profile |
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80 | (11) |
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The Web User, Part 2: Older Adults |
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91 | (18) |
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Older Adults and the World Wide Web |
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93 | (1) |
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Characteristics of Older Users |
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94 | (1) |
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94 | (1) |
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95 | (1) |
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96 | (2) |
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Web Design Features to Avoid |
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98 | (5) |
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103 | (4) |
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Usability Testing with Older Adults |
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107 | (2) |
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109 | (18) |
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111 | (4) |
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115 | (4) |
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119 | (1) |
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120 | (3) |
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123 | (4) |
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127 | (20) |
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Conceptualizing the Site with a Visitor-Centered Focus |
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128 | (2) |
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130 | (4) |
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134 | (1) |
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135 | (3) |
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138 | (1) |
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139 | (1) |
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Site Maps, Content Lists, and Indexes |
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140 | (1) |
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Landmarks and History Trails |
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141 | (2) |
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Keywords and Site Search Engines |
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143 | (1) |
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Assuring Reasonable Confidence in the Site's Privacy and Security |
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144 | (1) |
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145 | (1) |
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146 | (1) |
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147 | (26) |
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General Page Design Issues |
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148 | (1) |
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148 | (1) |
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149 | (6) |
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155 | (1) |
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155 | (1) |
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156 | (4) |
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160 | (1) |
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Home, Content, and Transaction Pages |
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161 | (1) |
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161 | (2) |
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163 | (3) |
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166 | (7) |
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173 | (16) |
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174 | (6) |
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Simplicity and Enrichment |
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180 | (6) |
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186 | (3) |
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From Desktops to Handhelds |
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189 | (24) |
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The Technology of Wireless Devices |
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191 | (2) |
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The Usability of Wireless Devices |
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193 | (4) |
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197 | (1) |
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198 | (8) |
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Effective Functionality and Task Preferences |
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206 | (1) |
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207 | (3) |
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Interaction and Navigation |
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210 | (1) |
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Designer's Palette: Guidelines for Hand Web Design |
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211 | (2) |
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213 | (16) |
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214 | (4) |
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218 | (1) |
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Designing for the Localized Web |
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219 | (1) |
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Genre-Localized Attributes |
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220 | (1) |
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221 | (1) |
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Icons, Symbols, Pictorials, and Artifacts |
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222 | (1) |
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223 | (2) |
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Intangible Values and Dimensions |
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225 | (1) |
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226 | (3) |
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229 | (20) |
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Traditional Usability Testing |
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230 | (1) |
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Usability Testing for the Web |
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231 | (1) |
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Web-Focused Issues and Testing |
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231 | (2) |
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Web-Specific Test Plan Issues |
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233 | (2) |
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Web-Specific Evaluation Issues |
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235 | (1) |
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The Process of Web Evaluation |
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236 | (1) |
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Usability Evaluation Goal Setting |
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237 | (1) |
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237 | (1) |
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238 | (1) |
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Interactive Prototype Testing |
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239 | (1) |
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Frequently Asked Questions about Usability Evaluation |
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240 | (9) |
Bibliography |
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249 | (18) |
Index |
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267 | |