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Software Quality Assurance: From Theory to Implementation [Kõva köide]

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  • Formaat: Hardback, 616 pages, kõrgus x laius x paksus: 235x161x40 mm, kaal: 1028 g
  • Ilmumisaeg: 07-Aug-2003
  • Kirjastus: Addison Wesley
  • ISBN-10: 0201709457
  • ISBN-13: 9780201709452
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Software Quality Assurance: From Theory to ImplementationSuurem pilt
  • Formaat: Hardback, 616 pages, kõrgus x laius x paksus: 235x161x40 mm, kaal: 1028 g
  • Ilmumisaeg: 07-Aug-2003
  • Kirjastus: Addison Wesley
  • ISBN-10: 0201709457
  • ISBN-13: 9780201709452
Teised raamatud teemal:
Püsilink: https://www.kriso.ee/db/9780201709452.html
Märksõnad:
Providing a broad overview of Software Quality Assurance (SQA), this textbook emphasizes practical questions of SQA application, operation, organization, and control. Specific sections focus on topics like pre-project component, the project life cycle, infrastructure components, management components, standards and assessment, and organizational aspects of quality assurance. Intended for students, trainees, and professionals in software development and maintenance, the book covers the ISO 9000-3 requirements and a substantial portion of the knowledge required for the Certified Software Quality Engineer exam. Galin teaches information system studies at Ruppin Academic Center. Annotation (c) Book News, Inc., Portland, OR (booknews.com)

Software quality assurance (SQA) systems are vital for software developers in the software and the electronics industries as well as for information systems divisions in organizations. This book, based on many years of consulting and teaching experience, is designed to serve three audiences: students at universities and colleges, participants in vocational training courses in the industry and practitioners/professionals. Each chapter will conclude with commonly raised questions, problems, short case studies, and topics for discussion. The methodology to be presented in the book conforms with the requirements of ISO 9000 standards (ISO 9001 Quality Management and Quality Assurance Standard and of ISO 9000-3 Guidelines for the Application of ISO 9001 to the Development, Supply, Installation and Maintenance of Computer Software). The topics that will be covered will conform with the requirements of most vocational training programs (e.g.. the American Society for Quality's training program for Certified Software Quality Engineers). The book is designed to include in its appendices a collection of useful templates and checklists containing items of great interest to practitioners and students, and is accompanied by an Instructor's Solutions Manual and PowerPoint Slides.

Preface xvii
Unique features of this text xviii
The book's audience xix
Acknowledgements xx
Publisher's acknowledgements xxi
bout the author xxii
Guides for special groups of readers xxiii
Guide to readers interested in ISO 9000-3 requirements
xxiii
Guide to readers interested in ASQ'S CSQE body of knowledge
xxiv
Part I Introduction 1(74)
Chapter 1 The software quality challenge
3(11)
1.1 The uniqueness of software quality assurance
4(3)
1.2 The environments for which SQA methods are developed
7(4)
Summary
11(1)
Review questions
12(1)
Topics for discussion
12(2)
Chapter 2 What is software quality?
14(21)
2.1 What is software?
15(1)
2.2 Software errors, faults and failures
16(3)
2.3 Classification of the causes of software errors
19(5)
2.4 Software quality - definition
24(1)
2.5 Software quality assurance - definition and objectives
25(5)
2.6 Software quality assurance and software engineering
30(1)
Summary
30(2)
Selected bibliography
32(1)
Review questions
32(1)
Topics for discussion
33(2)
Chapter 3 Software quality factors
35(21)
3.1 The need for comprehensive software quality requirements
36(1)
3.2 Classifications of software requirements into software quality factors
37(1)
3.3 Product operation software quality factors
38(3)
3.4 Product revision software quality factors
41(2)
3.5 Product transition software quality factors
43(1)
3.6 Alternative models of software quality factors
44(3)
3.7 Who is interested in the definition of quality requirements?
47(2)
3.8 Software compliance with quality factors
49(2)
Summary
51(1)
Selected bibliography
52(1)
Review questions
52(2)
Topics for discussion
54(2)
Chapter 4 The components of the software quality assurance system overview
56(19)
4.1 The SQA system - an SQA architecture
57(3)
4.2 Pre-project components
60(1)
4.3 Software project life cycle components
61(4)
4.4 Infrastructure components for error prevention and improvement
65(3)
4.5 Management SQA components
68(1)
4.6 SQA standards, system certification, and assessment components
69(1)
4.7 Organizing for SQA - the human components
70(2)
4.8 Considerations guiding construction of an organization's SQA system
72(3)
Part II Pre-project software quality components 75(44)
Chapter 5 Contract review
77(18)
5.1 Introduction: the CFV Project completion celebration
78(1)
5.2 The contract review process and its stages
79(1)
5.3 Contract review objectives
80(2)
5.4 Implementation of a contract review
82(3)
5.5 Contract review subjects
85(1)
5.6 Contract reviews for internal projects
85(2)
Summary
87(1)
Selected bibliography
88(1)
Review questions
89(1)
Topics for discussion
89(3)
Appendix 5A: Proposal draft reviews - subjects checklist
92(2)
Appendix 5B: Contract draft review - subjects checklist
94(1)
Chapter 6 Development and quality plans
95(24)
6.1 Development plan and quality plan objectives
97(1)
6.2 Elements of the development plan
97(4)
6.3 Elements of the quality plan
101(2)
6.4 Development and quality plans for small projects and for internal projects
103(3)
Summary
106(2)
Selected bibliography
108(1)
Review questions
109(1)
Topics for discussion
110(2)
Appendix 6A: Software development risks and software risk management
112(7)
Part III SQA components in the project life cycle 119(190)
Chapter 7 Integrating quality activities in the project life cycle
121(28)
7.1 Classic and other software development methodologies
122(9)
7.2 Factors affecting intensity of quality assurance activities in the development process
131(2)
7.3 Verification, validation and qualification
133(2)
7.4 A model for SQA defect removal effectiveness and cost
135(8)
Summary
143(2)
Selected bibliography
145(1)
Review questions
146(1)
Topics for discussion
147(2)
Chapter 8 Reviews
149(29)
8.1 Review objectives
150(2)
8.2 Formal design reviews (DRs)
152(6)
8.3 Peer reviews
158(10)
8.4 A comparison of the team review methods
168(2)
8.5 Expert opinions
170(1)
Summary
171(1)
Selected bibliography
172(1)
Review questions
172(2)
Topics for discussion
174(1)
Appendix 8A: DR report form
175(1)
Appendix 8B: Inspection session findings report form
176(1)
Appendix 8C: Inspection session summary report
177(1)
Chapter 9 Software testing strategies
178(38)
9.1 Definition and objectives
180(2)
9.2 Software testing strategies
182(5)
9.3 Software test classifications
187(2)
9.4 White box testing
189(8)
9.5 Black box testing
197(12)
Summary
209(2)
Selected bibliography
211(1)
Review questions
212(1)
Topics for discussion
213(3)
Chapter 10 Software testing implementation
216(38)
10.1 The testing process
217(15)
10.2 Test case design
232(3)
10.3 Automated testing
235(10)
10.4 Alpha and beta site testing programs
245(2)
Summary
247(2)
Selected bibliography
249(1)
Review questions
250(1)
Topics for discussion
251(3)
Chapter 11 Assuring the quality of software maintenance components
254(25)
11.1 Introduction
255(2)
11.2 The foundations of high quality
257(4)
11.3 Pre-maintenance software quality components
261(3)
11.4 Maintenance software quality assurance tools
264(9)
Summary
273(2)
Selected bibliography
275(1)
Review questions
275(2)
Topics for discussion
277(2)
Chapter 12: Assuring the quality of external participants' contributions
279(19)
12.1 Introduction: the HealthSoft case
280(2)
12.2 Types of external participants
282(1)
12.3 Risks and benefits of introducing external participants
283(3)
12.4 Assuring quality of external participants' contributions: objectives
286(1)
12.5 SQA tools for assuring the quality of external participants' contributions
287(6)
Summary
293(2)
Selected bibliography
295(1)
Review questions
295(1)
Topics for discussion
296(2)
Chapter 13 CASE tools and their effect on software quality
298(11)
13.1 What is a CASE tool?
299(3)
13.2 The contribution of CASE tools to software product quality
302(2)
13.3 The contribution Of CASE tools to software maintenance quality
304(1)
13.4 The contribution of CASE tools to improved project management
304(1)
Summary
305(1)
Selected bibliography
306(1)
Review questions
306(1)
Topics for discussion
307(2)
Part IV Software quality infrastructure components 309(90)
Chapter 14 Procedures and work instructions
311(14)
14.1 The need for procedures and work instructions
312(1)
14.2 Procedures and procedure& manuals
313(3)
14.3 Work instructions and work instruction manuals
316(1)
14.4 Procedures and work instructions: preparation, implementation and updating
317(1)
Summary
318(1)
Selected bibliography
319(1)
Review questions
319(1)
Topics for discussion
320(2)
Appendix 14A: Design review procedure
322(3)
Chapter 15 Supporting quality devices
325(10)
15.1 Templates
326(3)
15.2 Checklists
329(3)
Summary
332(1)
Selected bibliography
333(1)
Review questions
333(1)
Topics for discussion
334(1)
Chapter 16 Staff training and certification
335(14)
16.1 Introduction: Surprises for the "3S" development team
336(1)
16.2 The objectives of training and certification
337(1)
16.3 The training and certification process
338(1)
16.4 Determining professional knowledge requirements
338(1)
16.5 Determining training and updating needs
339(1)
16.6 Planning training and updating programs
340(1)
16.7 Defining positions requiring certification
340(1)
16.8 Planning the certification processes
341(1)
16.9 Delivery of training and certification programs
342(2)
16.10 Follow-up subsequent to training and certification
344(1)
Summary
345(1)
Selected bibliography
346(1)
Review questions
347(1)
Topics for discussion
347(2)
Chapter 17 Corrective and preventive actions
349(16)
17.1 Introduction: the "3S" development team revisited
350(1)
17.2 Corrective and preventive actions - definitions
351(1)
17.3 The corrective and preventive actions process
352(1)
17.4 Information collection
353(1)
17.5 Analysis of collected information
354(2)
17.6 Development of solutions and their implementation
356(3)
17.7 Follow-up of activities
359(1)
17.8 Organizing for preventive and corrective actions
360(1)
Summary
361(1)
Selected bibliography
362(1)
Review questions
362(1)
Topics for discussion
363(2)
Chapter 18 Configuration management
365(22)
18.1 Software configuration, its items and its management
367(2)
18.2 Software configuration management - tasks and organization
369(2)
18.3 Software change control
371(2)
18.4 Release of software configuration versions
373(7)
18.5 Provision of SCM information services
380(1)
18.6 Software configuration management audits
380(1)
18.7 Computerized tools for managing software configuration
381(1)
Summary
382(1)
Selected bibliography
383(1)
Review questions
384(1)
Topics for discussion
384(3)
Chapter 19 Document control
387(12)
19.1 Introduction: where is the documentation?
388(1)
19.2 Controlled documents and quality records
389(3)
19.3 The controlled documents list
392(1)
19.4 Controlled document preparation
393(1)
19.5 Issues of controlled document approval
393(1)
19.6 Issues of controlled document storage and retrieval
394(1)
Summary
395(1)
Selected bibliography
396(1)
Review questions
397(1)
Topics for discussion
397(2)
Part V Management components of software quality 399(72)
Chapter 20 Project progress control
401(11)
20.1 The components of project progress control
402(2)
20.2 Progress control of internal projects and external participants
404(1)
20.3 Implementation of project progress control regimes
405(1)
20.4 Computerized tools for software progress control
406(2)
Summary
408(1)
Selected bibliography
409(1)
Review questions
410(1)
Topic for discussion
411(1)
Chapter 21 Software quality metrics
412(37)
21.1 Objectives of quality measurement
414(1)
21.2 Classification of software quality metrics
415(1)
21.3 Process metrics
416(4)
21.4 Product metrics
420(7)
21.5 Implementation of software quality metrics
427(5)
21.6 Limitations of software metrics
432(2)
Summary
434(2)
Selected bibliography
436(2)
Review questions
438(2)
Topics for discussion
440(2)
Appendix 21A: The function point method
442(7)
Chapter 22 Costs of software quality
449(22)
22.1 Objectives of cost of software quality metrics
450(1)
22.2 The classic model of cost of software quality
451(4)
22.3 An extended model for cost of software quality
455(3)
22.4 Application of a cost of software quality system
458(4)
22.5 Problems in the application of cost of software quality metrics
462(1)
Summary
463(2)
Selected bibliography
465(1)
Review questions
465(3)
Topics for discussion
468(3)
Part VI Standards, certification and assessment 471(99)
Chapter 23 Quality management standards
475(32)
23.1 The scope of quality management standards
476(1)
23.2 ISO 9001 and ISO 9000-3
477(4)
23.3 Certification according to ISO 9000-3
481(4)
23.4 Capability Maturity Models - CMM and CMMI assessment methodology
485(5)
23.5 The Bootstrap methodology
490(2)
23.6 The SPICE project and the ISO/IEC 15504 software process assessment standard
492(5)
Summary
497(2)
Selected bibliography
499(1)
Review questions
500(1)
Topics for discussion
501(1)
Appendix 23A: CMMI process areas
502(3)
Appendix 23B: ISO/IEC 15504 model processes
505(2)
Chapter 24 SQA project process standards - IEEE software engineering standards
507(36)
24.1 Structure and content of IEEE software engineering standards
509(1)
24.2 IEEE/EIA Std 12207 - software life cycle processes
510(4)
24.3 IEEE Std 1012 - verification and validation
514(5)
24.4 IEEE Std 1028 - reviews
519(2)
Summary
521(3)
Selected bibliography
524(1)
Review questions
524(1)
Topics for discussion
525(1)
Appendix 24A: IEEE Software Engineering Standards
526(2)
Appendix 24B: MIL-STD-498: list of Data Item Descriptions (DIDs)
528(1)
Appendix 24C: Task structure for a primary process according to IEEE/EIA Std 12207 - example
528(11)
Part VII Organizing for quality assurance
539(4)
Chapter 25 Management and its role in software quality assurance
543(12)
25.1 Top management's quality assurance activities
544(5)
25.2 Department management responsibilities for quality assurance
549(1)
25.3 Project management responsibilities for quality assurance
550(1)
Summary
551(1)
Selected bibliography
552(1)
Review questions
553(1)
Topics for discussion
554(1)
Chapter 26 The SQA unit and other actors in the SQA system
555(15)
26.1 The SQA unit
556(7)
26.2 SQA trustees and their tasks
563(1)
26.3 SQA committees and their tasks
563(1)
26.4 SQA forums - tasks and methods of operation
564(1)
Summary
565(3)
Review questions
568(1)
Topics for discussion
568(2)
Epilogue The future SQA 570(7)
Facing the future: SQA challenges
571(3)
Facing the future: SQA capabilities
574(3)
Author index 577(3)
Subject index 580