Part 1: Discovering collections
1. Understanding objects in Special Collections Part 2: Collections management 2. The care of Special Collections
3. Emergency planning for Special Collections
4. Acquiring and developing Special Collections
5. Cataloguing, description and metadata in Special Collections
6. Digitization and digital libraries in Special Collections Part 3: Managing public access 7. Legal and ethical issues in Special Collections
8. User services in Special Collections
9. Marketing and communications in Special Collections
10. Widening access to Special Collections
11. Using Special Collections in education Part 4: Governance and resources for Special Collections 12. Special Collections spaces
13. Organizational resources for Special Collections: people
14. Influencing and fund-raising for Special Collections Appendix A: The Special Collections reference shelf Appendix B: Skills for your Special Collections career Appendix C: Latin and palaeography