This text provides an introductory guide to process and product improvement through the use of simple quality improvement techniques and experimental design methodology. The fundamentals of a sound experimental approach to problem-solving which incorporates valid statistical analysis is stressed. All techniques presented in this book have been applied in a variety of industrial situations by individuals with varying academic backgrounds. This book is suitable for those individuals who are interested in performing experiments but have no inclination toward becoming a statistician. It is a useful textbook for college courses on experimental techniques, correspondence courses or for self-paced study programmes.
