"A tour de force which manages to explain the theory in simple terms whilst remaining rooted in the practice. An ideal introduction to our modern world of systems." * Sir Iain Vallance, former CEO and chairman of British Telecom * "Systems Thinking for Business and Management is ideal for students interested in learning about and using systems thinking. It is well-written, easy to understand and provides a solid foundation for those interested in modelling systems. Providing a comprehensive overview of systems thinking, this textbook includes discussions of basic concepts, methods and models, as well as applications of systems thinking in various industrial business case studies and future systems thinking." * Joniarto Parung, Professor of Supply Chain Management and Rector, University of Surabaya, Indonesia * "This book is invaluable for both practitioners and students of business and operations. There is no other book that covers these topics in a practically useful way." * Kathryn E. Stecke, Professor of Operations Management, University of Texas, USA * "The authors' ability to apply systems thinking to practical problems is an invaluable resource for students and for those of us managing a business in today's complex, interconnected and volatile world." * Gilad Tiefenbrun, CEO, Linn products, UK * "A comprehensive book and a must-read for students and researchers. In particular, part four's focus on the future is unique in the sense that it offers readers systems thinking insights in the age of VUCA." * Toshiko Kikkawa, Professor of Social Psychology, Keio University, Japan * "System thinking is one of the most important topics in management that is unfortunately underestimated by a wide audience. Systems Thinking for Business and Management provides an opportunity to explore these topics in depth and gain essential skills for business. The authors guide us from the first pages and provide simple narratives to explain complex theories and methods. This book also includes plenty of examples, methods and tools that provide tangible input and allow for fast adoption of the content." * Igor Levinskiy, Delivery Executive, SAP EMEA South, Dubai *
