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Technology in Working Order: Studies of Work, Interaction, and Technology [Kõva köide]

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Social scientists have shown ongoing interest in how they can contribute to the use, design, operation, and implementation of technology. Substantial funding and research have supported empirically-based fieldwork that has led to important developments across various industrial and practical settings.

Sociology has maintained a long-standing interest in technology, attempting to address its social foundations. This development coincides with growing interest from computer systems developers in sociology’s potential contributions to systems development. By emphasizing principles developed within ethnomethodology and conversation analysis, Technology in Working Order (originally published in 1993, now with a new preface) demonstrates how sociology can examine technology as a socially organised domain of activity.

The volume brings together original research with direct relevance to industrial developments. Topics range from introducing technology into the work of air traffic controllers and police officers, to studies of simulated human-computer interaction and the use of ‘intelligent machines’ in medical settings.



By emphasizing principles developed within ethnomethodology and conversation analysis, this book (originally published in 1993, now with a new preface) demonstrates how sociology can examine technology as a socially organised domain of activity.It brings together original research with direct relevance to industrial developments.

Part 1: Analytic orientations Introduction
1. The curious case of the
vanishing technology Part 2: Introducing technology into the work setting
Introduction
2. Disembodied conduct: interactional asymmetries in
video-mediated communication
3. The use of intelligent machines for
electrocardiograph interpretation
4. The police and information technology
5.
Taking the organisation into accounts Part 3: Work practices in the use of
technology Introduction
6. Technologies of accountability: of lizards and
aeroplanes
7. What a f-ing system! Send em all to the same place and then
expect us to stop em hitting: making technology work in air traffic control
Part 4: Design and implementation Introduction
8. Working towards agreement
9. The mainstreaming of a molecular biological tool: a case study of a new
technique Part 5: Humancomputer interaction Introduction
10. System use and
social organisation: observations on humancomputer interaction in an
architectural practice
11. Were off to ring the wizard, the wonderful wizard
of oz
12. The turing text and language skills
Graham Button is former Professor and Pro-Vice Chancellor for Arts, Computing, Engineering and Sciences at Sheffield Hallam University, UK.