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Telephone Triage Protocols for Nurses 4th Revised edition [Pehme köide]

  • Formaat: Paperback / softback, 640 pages, kõrgus x laius: 229x178 mm, kaal: 930 g
  • Ilmumisaeg: 22-Jul-2011
  • Kirjastus: Lippincott Williams and Wilkins
  • ISBN-10: 1609136462
  • ISBN-13: 9781609136468
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  • Formaat: Paperback / softback, 640 pages, kõrgus x laius: 229x178 mm, kaal: 930 g
  • Ilmumisaeg: 22-Jul-2011
  • Kirjastus: Lippincott Williams and Wilkins
  • ISBN-10: 1609136462
  • ISBN-13: 9781609136468
Teised raamatud teemal:
"Performing telephone triage requires the ability to make quick and effective decisions based on limited information.This rapid-access resource delivers over 200 triage protocols for evaluating patients' symptoms over the telephone. Each symptom entry lists questions, grouped by urgency level, to determine whether the caller should seek emergency care immediately, seek medical care the same day, call back for appointment, or follow home care instructions. Detailed home care instructions are then provided. Simple, direct, and useful, it is the most comprehensive and user-friendly telephone triage book available. This new edition features several new protocols--Swine Flu (H1N1 virus), Bedbug Problems, Tattoo Problems, and Emergency Contraception--as wellas new information in the introductory chapter about program development, management issues, and staff development, including training. Also featured is a new reminder about documentation in each protocol as well as a new anatomic Table of Contents and expanded home care instructions"--

Provided by publisher.

Performing telephone triage requires the ability to make quick and effective decisions based on limited information.This rapid-access resource delivers over 200 triage protocols for evaluating patients' symptoms over the telephone. Each symptom entry lists questions, grouped by urgency level, to determine whether the caller should seek emergency care immediately, seek medical care the same day, call back for appointment, or follow home care instructions. Detailed home care instructions are then provided. Simple, direct, and useful, it is the most comprehensive and user-friendly telephone triage book available.

This new edition features several new protocols--Swine Flu (H1N1 virus), Bedbug Problems, Tattoo Problems, and Emergency Contraception--as well as new information in the introductory chapter about program development, management issues, and staff development, including training. Also featured is a new reminder about documentation in each protocol as well as a new anatomic Table of Contents and expanded home care instructions.

Table of Contents by Body System
xxiii
Introduction: Practicing Telephone Triage Safely 1(6)
Triage Roles and Responsibilities
2(1)
Training Guidelines
2(1)
Using Protocols Safely
3(1)
Documentation
3(1)
Medical-Legal Safeguards
4(3)
Protocols
Abdominal Pain, Adult
7(3)
Abdominal Pain, Child
10(3)
Abdominal Swelling
13(3)
Abrasions
16(2)
Alcohol Problems
18(3)
Allergic Reaction
21(2)
Altered Level of Consciousness
23(3)
Ankle Injury
26(2)
Ankle Problems
28(3)
Anxiety
31(3)
Appetite Loss, Adult
34(3)
Appetite Loss, Child
37(3)
Arm or Hand Problems
40(3)
Asthma
43(2)
Avian Influenza ("Bird Flu") Exposure
45(3)
Back/Neck Injury
48(2)
Back Pain
50(3)
Bad Breath
53(2)
Bedbug Exposure or Concerns
55(3)
Bed-Wetting
58(2)
Bee Stings
60(3)
Bites, Animal/Human
63(3)
Bites, Insect
66(3)
Bites, Marine Animal
69(2)
Bites, Snake
71(2)
Bites, Tick
73(2)
Black or Bloody Stools
75(3)
Bleeding, Severe
78(2)
Blood/Body Fluid Exposure
80(2)
Bone, Joint, and Tissue Injury
82(3)
Breast-Feeding Problems
85(5)
Breast Problems
90(2)
Breathing Problems
92(3)
Bruising
95(2)
Burns, Chemical
97(3)
Burns, Electrical
100(3)
Burns, Thermal
103(3)
Car Sickness
106(2)
Cast/Splint Problems
108(2)
Chest Pain
110(4)
Chest Trauma
114(2)
Chickenpox
116(2)
Child Abuse
118(2)
Choking
120(2)
Choking Emergency Procedure
122(7)
Circumcision Care
129(2)
Cold Exposure Problems
131(2)
Common Cold Symptoms
133(3)
Confusion
136(2)
Congestion
138(4)
Congestive Heart Failure (CHF)
142(2)
Constipation
144(3)
Contact Lens Problems
147(2)
Contraception, Emergency
149(3)
Cough
152(3)
Croup
155(2)
Crying, Excessive, in Infants
157(2)
Dehydration
159(3)
Depression
162(2)
Diabetes Problems
164(3)
Diaper Rash
167(2)
Diarrhea, Adult
169(3)
Diarrhea, Child
172(3)
Dizziness
175(3)
Domestic Abuse
178(2)
Drowning (Near Drowning)
180(2)
Drug and Alcohol Problems
182(2)
Earache, Drainage
184(3)
Ear Injury, Foreign Body
187(2)
Ear Ringing
189(2)
Electric Injury
191(2)
Extremity Injury
193(3)
Eye Injury
196(3)
Eye Problems
199(3)
Facial Problems
202(2)
Facial Skin Problems
204(2)
Fainting
206(3)
Falls
209(3)
Fatigue
212(3)
Feeding Tube Problems
215(2)
Fever, Adult
217(3)
Fever, Child
220(3)
Finger and Toe Problems
223(2)
Food Allergy
225(2)
Food Poisoning, Suspected
227(2)
Foot Problems
229(3)
Foreign Body, Eye
232(2)
Foreign Body, Inhaled
234(3)
Foreign Body, Nose
237(2)
Foreign Body, Rectum
239(2)
Foreign Body, Skin
241(2)
Foreign Body, Swallowing of
243(2)
Foreign Body, Vagina
245(2)
Frostbite
247(2)
Gas/Belching
249(2)
Gas/Flatulence
251(2)
Genital Lesions
253(2)
Genital Problems, Male
255(3)
Glands, Swollen or Tender
258(2)
Hair Loss
260(2)
Hand/Wrist Problems
262(3)
Hay Fever Problems
265(2)
Headache
267(3)
Head Injury
270(3)
Hearing Loss
273(2)
Heartburn
275(3)
Heart Rate Problems
278(3)
Heat Exposure Problems
281(3)
Hemorrhoids
284(2)
Hepatitis
286(3)
Hiccups
289(2)
Hip Pain/Injury
291(2)
Hives
293(2)
HIV Exposure
295(2)
Hoarseness
297(2)
Hospice Problems
299(3)
Hypertension
302(3)
Hyperventilation
305(2)
Hypotension
307(2)
Immunization, Tetanus
309(2)
Immunization Reactions
311(2)
Impetigo
313(2)
Incontinence, Stool
315(2)
Incontinence, Urine
317(2)
Indigestion
319(4)
Influenza
323(3)
Insomnia
326(2)
Intravenous Therapy Problems
328(3)
Itching
331(2)
Jaundice
333(2)
Jaw Pain
335(2)
Joint Pain/Swelling
337(3)
Knee Pain/Swelling/Injury
340(2)
Laceration
342(3)
Leg Pain/Swelling
345(3)
Lice
348(2)
Menstrual Problems
350(3)
Mouth Problems
353(2)
Mumps
355(2)
Muscle Cramps
357(2)
Nausea/Vomiting, Adult
359(3)
Nausea/Vomiting, Child
362(3)
Neck Pain
365(3)
Neurological Symptoms
368(3)
Newborn Problems
371(3)
Nosebleed
374(2)
Nose Injury
376(2)
Numbness and Tingling
378(3)
Ostomy Problems
381(3)
Overdose
384(3)
Pertussis
387(3)
Piercing Problems
390(3)
Pink Eye
393(3)
Pinworms
396(2)
Poisoning, Suspected
398(3)
Postoperative Problems
401(4)
Postpartum Problems
405(3)
Pregnancy, Cold Symptoms
408(2)
Pregnancy, Fetal Movement Problems
410(2)
Pregnancy, Hypertension
412(2)
Pregnancy, Leaking Vaginal Fluid
414(3)
Pregnancy, Nausea and Vomiting
417(3)
Pregnancy Problems
420(4)
Pregnancy, Suspected Labor
424(3)
Pregnancy, Suspected Labor 36 Weeks
427(3)
Pregnancy, Urination Problems
430(2)
Pregnancy, Vaginal Bleeding
432(2)
Puncture Wound
434(3)
Rash, Adult
437(4)
Rash, Child
441(4)
Rectal Problems
445(2)
Reye's Syndrome, Suspected
447(2)
Roseola
449(2)
Rubella (German Measles)
451(2)
Rubeola (Measles)
453(2)
Scabies
455(2)
Scrotal Problems
457(2)
Seizure
459(2)
Seizure, Febrile
461(2)
Severe Acute Respiratory Syndrome (SARS)
463(3)
Sexual Assault
466(2)
Sexually Transmitted Disease (STD)
468(2)
Shock, Suspected
470(2)
Shoulder Pain/Injury
472(2)
Sickle Cell Disease Problems
474(2)
Sinus Problems
476(2)
Skin Lesions: Lumps, Bumps, and Sores
478(4)
Sleep Apnea, Adult
482(2)
Sleep Apnea, Infant
484(2)
Sore Throat
486(3)
Speaking Difficulty
489(2)
Spitting Up, Infant
491(2)
Stools, Abnormal
493(3)
Stye
496(2)
Substance Abuse, Use, or Exposure
498(3)
Suicide Attempt, Threat
501(2)
Sunburn
503(2)
Swallowing Difficulty
505(2)
Sweating, Excessive
507(3)
Swelling
510(2)
Swine Flu (H1N1 Virus) Exposure
512(3)
Tattoo Problems
515(3)
Teething
518(2)
Tongue Problems
520(2)
Toothache
522(2)
Tooth Injury
524(2)
Umbilical Cord Care
526(2)
Urinary Catheter/Nephrostomy Tube Problems
528(2)
Urination, Difficult
530(2)
Urination, Excessive
532(2)
Urination, Painful
534(2)
Urine, Abnormal Color
536(2)
Vaginal Bleeding
538(2)
Vaginal Discharge/Pain/Itching
540(2)
Vision Problems
542(2)
Weakness
544(3)
West Nile Virus
547(3)
Wheezing
550(2)
Wound Care: Sutures or Staples
552(3)
Wound Healing and Infection
555(3)
Appendices
Appendix A Abbreviations
558(1)
Appendix B Sample Telephone Triage Protocol Form
559(2)
Appendix C Community Resources Telephone List
561(1)
Appendix D Telephone Triage Quality Improvement Survey
562(1)
Appendix E Telephone Triage Documentation Form
563(1)
Appendix F Telephone Triage "Call Back" Log
564(1)
Appendix G Consulting Nurse Call Tape Review
565(1)
Appendix H Consulting Nurse Call Documentation Review
566(1)
Appendix I Telephone Triage Training Outline
567(1)
Appendix J Guidelines for Scenario Practice
568(4)
Appendix K Difficult Caller Practice Scenario
572(1)
Appendix L Mystery Caller Practice Session
573(3)
Appendix M Communicable Diseases
576(4)
Appendix N Sexually Transmitted Diseases
580(3)
Appendix O Typical Immunization Schedule
583(1)
Appendix P Temperature Conversion Chart
584(1)
Appendix Q Weight Conversion Chart
585(1)
Appendix R Acetaminophen Dosage Chart
586(1)
Appendix S Ibuprofen Dosage Chart
587(1)
Appendix T Infant Feeding Guide
588(1)
Appendix U Teaching Self-Assessment
589(2)
Appendix V Abdominal Pain: Causes and Characteristics
591(2)
Appendix W Chest Pain: Causes and Characteristics
593(2)
Appendix X Headache: Causes and Characteristics
595(2)
Appendix Y Resources
597(2)
Bibliography 599(4)
Index 603