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Telephone Triage Protocols for Nurses 5th edition [Pehme köide]

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  • Formaat: Paperback / softback, 624 pages, kõrgus x laius: 229x178 mm, kaal: 1089 g
  • Ilmumisaeg: 16-Jul-2015
  • Kirjastus: Lippincott Williams and Wilkins
  • ISBN-10: 1451194293
  • ISBN-13: 9781451194296
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Telephone Triage Protocols for Nurses 5th editionSuurem pilt
  • Formaat: Paperback / softback, 624 pages, kõrgus x laius: 229x178 mm, kaal: 1089 g
  • Ilmumisaeg: 16-Jul-2015
  • Kirjastus: Lippincott Williams and Wilkins
  • ISBN-10: 1451194293
  • ISBN-13: 9781451194296
Teised raamatud teemal:
Püsilink: https://www.kriso.ee/db/9781451194296.html
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Telephone Triage Protocols for Nurses, fifth Edition

Performing telephone triage requires the ability to make quick and effective decisions based on limited information. Telephone Triage Protocols for Nurses, 5th Edition is your rapid-access resource, delivering more than 200 triage protocols for evaluating patients' symptoms over the telephone. Each symptom entry lists questions, grouped by urgency level, to determine whether the patient should seek emergency care immediately, seek medical care the same day, call back for appointment, or follow home care instructions. Detailed home care instructions are provided. Simple, direct, and useful, this is the most comprehensive and user-friendly telephone triage book available.

Evaluate patients quickly and accurately, with this indispensable guide

· NEW: Protocols for altered mental status; rectal bleeding; and shingles · NEW: Content on phone triage program development and quality improvement · Flow chart format leads you from yes or no answers about symptoms to development of assessment, and specific care recommendations · Quick-read format helps you provide fast and effective evaluations, even with limited patient information · Easy-to-follow A to Z organizationby body system and by diseasehelps you find topics quickly · Detailed home care instructions help you advise callers fully · Questions about symptoms are grouped by urgency level to aid you in making quick, accurate assessments · Icons indicate maternity and pediatric considerations · Helps you avoid pitfalls such as accepting patients inaccurate self-diagnosis or not assessing patients fully · Best practice recommendations guide instructors on telephone triage safety; roles and responsibilities; training guidelines; and medical- legal safeguards · Essential for all clinical nurses and practitioners charged with performing triage
Table of Contents
xx
Body System
Introduction: Practicing Telephone Triage Safely 1(1)
Triage Roles and Responsibilities
2(1)
Protocol Structure
2(2)
Using Protocols Safely
4(1)
Medical--Legal Safeguards
4(1)
Tips for Practicing Safe Telephone Triage
5(2)
Mental Status Challenges in Telephone Triage
7(1)
Documentation
8(1)
Training Guidelines
9(1)
Strategies to Help Ensure a Quality Telephone Triage System
10(1)
Protocols
Abdominal Pain, Adult
11(3)
Abdominal Pain, Child
14(3)
Abdominal Swelling
17(3)
Abrasions
20(2)
Alcohol Problems
22(4)
Allergic Reaction
26(3)
Altered Mental Status (AMS)
29(3)
Ankle Injury
32(2)
Ankle Problems
34(3)
Anxiety
37(3)
Appetite Loss, Adult
40(3)
Appetite Loss, Child
43(3)
Arm or Hand Problems
46(3)
Asthma
49(3)
Avian Influenza ("Bird Flu") Exposure
52(4)
Back/Neck Injury
56(3)
Back Pain
59(3)
Bad Breath
62(2)
Bedbug Exposure or Concerns
64(3)
Bed-Wetting
67(2)
Bee Stings
69(4)
Bites, Animal/Human
73(3)
Bites, Insect
76(4)
Bites, Marine Animal
80(2)
Bites, Snake
82(2)
Bites, Tick
84(2)
Bleeding, Severe
86(2)
Blood/Body Fluid Exposure
88(2)
Bone, Joint, and Tissue Injury
90(3)
Breast-Feeding Problems
93(5)
Breast Problems
98(3)
Breathing Problems
101(3)
Bruising
104(3)
Burns, Chemical
107(3)
Burns, Electrical
110(3)
Burns, Thermal
113(3)
Cast/Splint Problems
116(2)
Chest Pain
118(4)
Chest Trauma
122(2)
Chickenpox
124(3)
Child Abuse
127(3)
Choking
130(3)
Circumcision Care
133(2)
Cold Exposure Problems
135(3)
Common Cold Symptoms
138(4)
Confusion
142(3)
Congestion
145(4)
Congestive Heart Failure
149(3)
Constipation
152(3)
Contact Lens Problems
155(4)
Contraception, Emergency (EC)
159(4)
Cough
163(3)
Croup
166(3)
Crying, Excessive, in Infants
169(4)
Dehydration
173(4)
Depression
177(3)
Diabetes Problems
180(3)
Diaper Rash
183(2)
Diarrhea, Adult
185(3)
Diarrhea, Child
188(4)
Dizziness
192(3)
Domestic Abuse
195(3)
Drowning (Near Drowning)
198(2)
Earache, Drainage
200(3)
Ear Injury, Foreign Body
203(2)
Ear Ringing
205(2)
Ebola: Known or Suspected Exposure
207(3)
Electric Injury
210(3)
Extremity Injury
213(3)
Eye Injury
216(3)
Eye Problems
219(3)
Facial Problems
222(3)
Facial Skin Problems
225(3)
Fainting
228(3)
Falls
231(4)
Fatigue
235(3)
Feeding Tube Problems
238(3)
Fever, Adult
241(3)
Fever, Child
244(5)
Finger and Toe Problems
249(3)
Food Allergy, Known or Suspected
252(2)
Food Poisoning, Suspected
254(3)
Foot Problems
257(4)
Foreign Body, Eye
261(2)
Foreign Body, Inhaled
263(3)
Foreign Body, Nose
266(3)
Foreign Body, Rectum
269(2)
Foreign Body, Skin
271(3)
Foreign Body, Swallowing of
274(3)
Foreign Body, Vagina
277(2)
Frostbite
279(3)
Gas/Belching
282(2)
Gas/Flatulence
284(2)
Genital Lesions
286(3)
Genital Problems, Male
289(3)
Glands, Swollen or Tender
292(3)
Hair Loss
295(2)
Hand/Wrist Problems
297(3)
Hay Fever Problems
300(3)
Headache
303(4)
Head Injury
307(3)
Hearing Loss
310(3)
Heartburn
313(4)
Heart Rate Problems
317(3)
Heat Exposure Problems
320(4)
Hemorrhoids
324(2)
Hepatitis
326(3)
Hiccups
329(3)
Hip Pain/Injury
332(3)
Hives
335(3)
HIV Exposure
338(3)
Hoarseness
341(3)
Hospice Problems
344(3)
Hypertension
347(3)
Hyperventilation
350(3)
Hypotension
353(3)
Immunization, Tetanus
356(3)
Immunization Reactions
359(3)
Impetigo
362(3)
Incontinence, Stool
365(3)
Incontinence, Urine
368(2)
Indigestion
370(4)
Influenza
374(3)
Insomnia
377(3)
Intravenous Therapy Problems
380(4)
Itching
384(3)
Jaundice
387(2)
Jaw Pain
389(3)
Joint Pain/Swelling
392(3)
Knee Pain/Swelling/Injury
395(3)
Laceration
398(3)
Leg Pain/Swelling
401(3)
Lice
404(3)
Menstrual Problems
407(3)
Mouth Problems
410(3)
Mumps
413(2)
Muscle Cramps
415(2)
Neck Pain
417(3)
Neurologic Symptoms
420(3)
Newborn Problems
423(4)
Nosebleed
427(3)
Nose Injury
430(3)
Numbness and Tingling
433(3)
Ostomy Problems
436(3)
Overdose
439(3)
Pertussis (Whooping Cough)
442(4)
Piercing/Pocketing Problems
446(4)
Pinkeye
450(3)
Pinworms
453(2)
Poisoning, Suspected
455(3)
Postoperative Problems
458(4)
Postpartum Problems
462(4)
Pregnancy, Cold Symptoms
466(3)
Pregnancy, Fetal Movement Problems
469(3)
Pregnancy, Hypertension
472(3)
Pregnancy, Leaking Vaginal Fluid
475(3)
Pregnancy, Nausea and Vomiting
478(3)
Pregnancy Problems
481(4)
Pregnancy, Suspected Labor
485(3)
Pregnancy, Suspected Labor < 36 Weeks
488(3)
Pregnancy, Urination Problems
491(3)
Pregnancy, Vaginal Bleeding
494(3)
Puncture Wound
497(4)
Rash, Adult
501(4)
Rash, Child
505(5)
Rectal Bleeding
510(3)
Rectal Problems
513(3)
Reye Syndrome, Suspected
516(2)
Roseola
518(2)
Rubella (German Measles)
520(3)
Rubeola (Measles)
523(3)
Scabies
526(2)
Scrotal Problems
528(2)
Seizure
530(3)
Seizure, Febrile
533(3)
Severe Acute Respiratory Syndrome (SARS)
536(3)
Sexual Assault
539(3)
Sexually Transmitted Disease (STD)
542(3)
Shingles: Suspected or Exposure
545(3)
Shock, Suspected
548(2)
Shoulder Pain/Injury
550(3)
Sickle Cell Disease Problems
553(3)
Sinus Problems
556(3)
Skin Lesions: Lumps, Bumps, and Sores
559(4)
Sleep Apnea, Adult
563(2)
Sleep Apnea, Infant
565(2)
Sore Throat
567(3)
Speaking Difficulty
570(3)
Spitting Up, Infant
573(3)
Stools, Abnormal
576(3)
Stye
579(2)
Substance Abuse, Use, or Exposure
581(3)
Suicide Attempt, Threat
584(2)
Sunburn
586(3)
Swallowing Difficulty
589(3)
Sweating, Excessive
592(3)
Swelling
595(3)
Swine Flu (H1N1 Virus) Exposure
598(4)
Tattoo Problems
602(4)
Teething
606(2)
Tongue Problems
608(3)
Toothache
611(3)
Tooth Injury
614(3)
Umbilical Cord Care
617(2)
Urinary Catheter/Nephrostomy Tube Problems
619(3)
Urination, Difficult
622(2)
Urination, Excessive
624(2)
Urination, Painful
626(2)
Urine, Abnormal Color
628(2)
Vaginal Bleeding
630(3)
Vaginal Discharge/Pain/Itching
633(2)
Vision Problems
635(3)
Vomiting, Adult
638(3)
Vomiting, Child
641(4)
Weakness
645(3)
West Nile Virus
648(4)
Wheezing
652(3)
Wound Care: Sutures or Staples
655(4)
Wound Healing and Infection
659(4)
Appendix A Abbreviations 663(1)
Appendix B Sample Telephone Triage Protocol Form 664(2)
Appendix C Community Resources Telephone List 666(2)
Appendix D Telephone Triage Quality Improvement Survey 668(1)
Appendix E1 Telephone Triage Documentation Form 669(1)
Appendix E2 Telephone Triage Log 670(1)
Appendix F Telephone Triage "Call Back" Log 671(1)
Appendix G Consulting Nurse Call Tape Review 672(1)
Appendix H Consulting Nurse Call Documentation Review 673(1)
Appendix I Telephone Triage Training Outline 674(1)
Appendix J Guidelines for Scenario Practice 675(4)
Appendix K Difficult Caller Practice Scenarios 679(2)
Appendix L Quality Improvement Program 681(3)
Appendix M Communicable Diseases 684(3)
Appendix N Sexually Transmitted Diseases (STD) 687(3)
Appendix O Temperature Conversion Chart 690(1)
Appendix P Weight Conversion Chart 691(1)
Appendix Q Teaching Self-Assessment 692(2)
Appendix R Abdominal Pain: Causes and Characteristics 694(2)
Appendix S Chest Pain: Causes and Characteristics 696(2)
Appendix T Headache: Causes and Characteristics 698(2)
Appendix U Resources 700(2)
Bibliography 702(3)
Index 705
Julie Briggs RN, BSN, MHA is the Medical Management RN Coordinator for the Providence Health Plan in Portland, OR and spent 14 years as Director of Emergency/Ambulatory Treatment Center at the Good Samaritan Hospital in Puyallup, WA. A certified FEMA instructor, she has served as a nurse legal consultant and provided high quality training and consultation in program development and quality measures.