As the global tourism industry continues to expand and to become more complex, it is vital that those in the industry are equipped with a thorough knowledge of all topics involved. New Tourism Consumers Products and Industry: Present and Future Issues provides this comprehensive coverage and more. Written by a team of globally renowned thinkers and researchers, it not only provides a brief historical overview of tourism, but delves deeper, to discuss emerging trends, consumer types and looks at the way the industry itself is changing and developing. It provides the manager of tomorrow with the ability to look beyond normal planning horizons and identify potential opportunities from these changes.
New Tourism Consumers Products and Industry: Present and Future Issues is part of a two part set with its companion text, Tourism Dynamics, Challenges and Tools: Present and Future Issues which takes the reader on a logical progression to look at issues relating to the external environment in which the tourism industry functions. Both texts thereby provide the reader with a complete set of tools and knowledge recognise the key areas of growth and change, and the ability to use the new tools and technologies available to develop them and maximise business potential.
* Explores vital issues and changes related to new consumers, new products and new industry developments.
* With contributions from world leaders in tourism academia
* A companion text to Tourism Dynamics, Challenges and Tools: Present and Future Issues
* Written by an international team of contributors, drawing on a variety of exemplary cases
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| Editors |
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xi | |
| Contributors |
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xii | |
| Foreword |
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xviii | |
| Preface |
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xx | |
| Acknowledgments |
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xxi | |
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1 | (6) |
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7 | (68) |
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The transformation of consumer behaviour |
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9 | (10) |
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19 | (11) |
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30 | (10) |
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Youth and adventure tourism |
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40 | (8) |
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Domestic and visiting friends and relatives tourism |
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48 | (8) |
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Conference tourism - MICE market and business tourism |
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56 | (11) |
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The moralisation of tourism, and the ethical alternatives |
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67 | (8) |
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75 | (94) |
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Re-engineering established products and destinations |
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77 | (8) |
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Urbanization and second-home tourism |
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85 | (9) |
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The influence of fashion and accessibility on destination consumption |
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94 | (7) |
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Experience design in tourism |
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101 | (10) |
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Nature-based products, ecotourism and adventure tourism |
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111 | (7) |
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118 | (9) |
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127 | (10) |
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Gastronomy, food and wine tourism |
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137 | (11) |
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Travel/tourism: spiritual experiences |
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148 | (9) |
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157 | (12) |
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169 | (70) |
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Intermediaries: travel agencies and tour operators |
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171 | (10) |
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Transport and transit: air, land and sea |
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181 | (10) |
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191 | (9) |
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200 | (11) |
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Culture, heritage and visiting attractions |
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211 | (9) |
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Entertainment and new leisure tourism |
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220 | (8) |
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Destination management organizations and actors |
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228 | (11) |
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239 | (8) |
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Conclusion: tourism futures |
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241 | (6) |
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| References |
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247 | (20) |
| Index |
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267 | |
Dimitrios Buhalis, University of Surrey, Guildford, UK Dr Dimitrios Buhalis is Course Leader MSc in Tourism Marketing and Leader of eTourism Research at the School of Management, University of Surrey. Dimitrios is also Adjunct Professor at the MBA in Hospitality Management at IMHI (Cornell UniversityESSEC) in Paris. Dimitrios has been an active researcher in the areas of ICT and tourism, and also serves as Vice Chairman on the International Federation of Information Technology and Tourism (IFITT) Board. He has editorial roles in a number of academic journals, and he has written, edited or co-edited eight books on eTourism, tourism strategic issues and distribution channels of tourism. Dimitrios is working closely with the World Tourism Organization, the World Travel Tourism Council and the European Commission on a number of eTourism-related projects. Carlos Costa, Universidade de Aveiro, Aveiro, Portugal Dr Carlos Costa is Associate Professor at the University of Aveiro. He has been Director of the Tourism teaching programme since 1996, which includes a BSc on Tourism Planning and Development and an MSc on Tourism Management and Development. He holds a PhD and MSc on Tourism Management from the University of Surrey. He is also Editor of the Tourism & Development Journal, the first tourism journal that was launched in Portugal. Dr Costa has also been involved in several projects and in consultancy work for the Portuguese Government and other Portuguese organizations. He is currently a Visiting Professor in several universities around the world, and has taught tourism courses in Finland, the UK, Greece, Cuba, Brazil and Goa.
