Introduction |
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1 | (1) |
About the series |
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1 | (1) |
About this manual |
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2 | (1) |
The series editor |
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3 | (1) |
The authors |
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4 | (1) |
How to use this manual |
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4 | (5) |
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Part One Training exercises (general) |
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9 | (94) |
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11 | (2) |
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Section One Promoting dignity |
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13 | (16) |
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13 | (2) |
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Exercise 1 Promoting dignity -- what does it mean? |
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15 | (2) |
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Worksheet 1 Promoting dignity -- what does it mean? |
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17 | (2) |
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Exercise 2 Promoting dignity -- what can we do about it? |
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19 | (2) |
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Exercise 3 Promoting dignity, promoting change |
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21 | (2) |
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Worksheet 2 Promoting dignity, promoting change |
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23 | (2) |
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Exercise 4 Promoting dignity -- is it working? |
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25 | (2) |
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Worksheet 3 Dignity audit guidelines |
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27 | (2) |
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Section Two Working in partnership with service users and carers |
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29 | (10) |
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29 | (1) |
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Exercise 5 Introducing partnership |
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30 | (1) |
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Exercise 6 Learning from what works well |
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31 | (1) |
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Worksheet 4 Working in partnership with service users and carers |
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32 | (1) |
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Exercise 7 Partnership case study |
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33 | (2) |
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Exercise 8 Partnership poster |
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35 | (2) |
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Exercise 9 Values into action |
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37 | (2) |
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Section Three Legal and moral issues |
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39 | (16) |
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39 | (1) |
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Exercise 10 Being `law-informed' |
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40 | (2) |
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Exercise 11 The law as an ally |
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42 | (2) |
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Worksheet 5 Law-informed practice - the law as an ally? |
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44 | (3) |
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Exercise 12 Facing dilemmas |
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47 | (1) |
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Worksheet 6 Facing dilemmas |
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48 | (3) |
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Exercise 13 A question of values |
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51 | (1) |
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Worksheet 7 A question of values |
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52 | (3) |
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Section Four Listening skills |
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55 | (10) |
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55 | (1) |
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Exercise 14 `Insider' perspectives |
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56 | (2) |
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Exercise 15 Barriers to listening |
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58 | (1) |
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Exercise 16 Effective listening case study |
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59 | (3) |
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Exercise 17 Active listening |
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62 | (2) |
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Worksheet 8 Active listening exercise |
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64 | (1) |
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Section Five Rights and risk |
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65 | (12) |
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65 | (1) |
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Exercise 18 What is risk? |
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66 | (1) |
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Exercise 19 Risk as part of everyday life |
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67 | (2) |
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Exercise 20 Risks - acceptable or not? |
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69 | (1) |
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Worksheet 9 Risk scenarios |
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70 | (1) |
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Exercise 21 Planning to minimise risk |
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71 | (2) |
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Exercise 22 Moving on from the case study |
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73 | (1) |
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Exercise 23 Proportionate strategies |
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74 | (3) |
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77 | (10) |
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77 | (1) |
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Exercise 24 What is important to you? |
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78 | (2) |
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Exercise 25 Exploring the exchange model |
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80 | (2) |
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Exercise 26 Continuing the theme of partnership |
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82 | (1) |
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Exercise 27 Assessment skills |
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83 | (2) |
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85 | (2) |
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Section Seven Continuous professional development and staff care |
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87 | (16) |
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87 | (2) |
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Exercise 29 Highlighting learning |
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89 | (2) |
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Worksheet 10 New learning |
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91 | (1) |
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Exercise 30 CPD -- what does it mean? |
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92 | (2) |
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Exercise 31 Evaluating CPD |
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94 | (2) |
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Worksheet 11 Lifelong learning |
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96 | (1) |
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Worksheet 11 (Trainer's copy): Lifelong learning |
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97 | (1) |
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Exercise 32 Receiving support |
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98 | (2) |
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Worksheet 12 Receiving support |
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100 | (1) |
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Exercise 33 Evaluating support |
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101 | (2) |
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Part Two Training exercises (discrimination and oppression) |
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103 | (76) |
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105 | (2) |
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Section Eight Power and empowerment |
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107 | (10) |
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107 | (1) |
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Exercise 34 Power: Exploring the concept |
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108 | (2) |
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Exercise 35 Control, influence, accept |
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110 | (1) |
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Exercise 36 Are some more powerful than others? |
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111 | (2) |
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Worksheet 13 Some more powerful than others? |
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113 | (1) |
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Exercise 37 Promoting interdependency |
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114 | (3) |
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Section Nine Discrimination |
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117 | (12) |
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117 | (1) |
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Exercise 38 Discrimination -- exploring the concept (i) |
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118 | (1) |
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Exercise 39 Discrimination -- exploring the concept (ii) |
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119 | (3) |
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Exercise 40 Institutional discrimination |
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122 | (1) |
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Worksheet 14 Institutional discrimination |
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123 | (4) |
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Exercise 41 Challenging discrimination |
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127 | (2) |
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Section Ten Vulnerability |
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129 | (10) |
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129 | (1) |
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Exercise 42 Vulnerability |
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130 | (1) |
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Exercise 43 The social model of disability |
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131 | (2) |
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Exercise 44 A social model of vulnerability? |
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133 | (2) |
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135 | (2) |
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Exercise 46 What should I do? |
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137 | (2) |
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Section Eleven Language sensitivity |
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139 | (16) |
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139 | (1) |
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Exercise 47 Language -- subtle but powerful (i) |
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140 | (2) |
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Exercise 48 Language -- subtle but powerful (ii) |
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142 | (2) |
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Exercise 49 Underlying messages |
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144 | (2) |
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Worksheet 15 The power of language |
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146 | (3) |
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Worksheet 15 (trainer's copy) |
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149 | (3) |
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Exercise 50 Jargon -- who benefits? |
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152 | (3) |
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Section Twelve Workplace culture |
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155 | (24) |
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155 | (1) |
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Exercise 51 What is culture? |
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156 | (2) |
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Exercise 52 Workplace culture |
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158 | (1) |
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Exercise 53 What is it like where you work? |
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159 | (2) |
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Exercise 54 Promoting an inclusive workplace culture |
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161 | (2) |
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163 | (2) |
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165 | (2) |
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Guide to further learning |
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167 | (1) |
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Suggestions for further reading |
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167 | (7) |
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Training and e-learning resources |
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174 | (1) |
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Organisations and websites |
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175 | (2) |
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177 | (2) |
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Appendix: The case studies |
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179 | |
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179 | (1) |
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180 | (1) |
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181 | (1) |
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182 | (1) |
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183 | (1) |
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Case Study 5b Cyril -- one year later |
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184 | (1) |
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Case study 6 Mavis and Bill |
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185 | (3) |
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188 | (1) |
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189 | (1) |
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190 | (1) |
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191 | (1) |
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192 | |