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Overview and Introduction |
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1 | (6) |
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2 | (1) |
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What is Competitive Procurement? |
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3 | (1) |
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4 | (1) |
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Advantages and Disadvantages of the RFP Process |
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4 | (1) |
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5 | (2) |
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7 | (13) |
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8 | (1) |
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Selecting an RFP Task Force |
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9 | (1) |
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Meeting with the Purchasing Agent |
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10 | (3) |
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10 | (1) |
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Purchasing Department Requirements for RFPs |
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11 | (2) |
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Selecting Vendors to Receive the RFP |
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13 | (1) |
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Arranging Vendor Visits to the Library |
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13 | (1) |
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Planning to Write the RFP |
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14 | (2) |
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Planning the RFP Evaluation |
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16 | (1) |
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Planning to Award the RFP |
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17 | (1) |
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Planning Contract Implementation and Follow-up |
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18 | (1) |
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18 | (2) |
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20 | (12) |
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Preparing the Cover Letter |
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22 | (2) |
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Establishing the General Requirements |
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24 | (1) |
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Addressing Possible Future Requirements |
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25 | (1) |
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Building Objective Questions |
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25 | (4) |
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Questions About the Company |
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26 | (1) |
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Questions to Assess Electronic Capabilities and Services |
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26 | (1) |
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Questions to Assess Customer Service |
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27 | (1) |
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Questions for Approval Plan Vendors |
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27 | (1) |
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Questions for Serials Vendors |
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28 | (1) |
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Questions for Database Vendors |
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28 | (1) |
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Capturing Overall Cost Considerations |
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29 | (1) |
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Developing Vendor Evaluation Criteria |
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30 | (1) |
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31 | (1) |
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Evaluating Proposals and Awarding the Contract |
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32 | (9) |
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Reviewing Proposals Against Evaluation Criteria |
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33 | (2) |
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Contacting Vendor References |
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35 | (1) |
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Completing the Vendor Evaluation Forms |
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36 | (1) |
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Agreeing on the Recommendation |
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37 | (1) |
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Preparing and Submitting the Justification Letter |
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37 | (1) |
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38 | (1) |
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Managing Challenges to the Award |
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39 | (1) |
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40 | (1) |
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Implementation, Follow-Up, and Vendor Evaluation |
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41 | (22) |
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Implementing the Contract |
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41 | (3) |
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42 | (1) |
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43 | (1) |
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Performing the Initial Follow-up |
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44 | (1) |
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Evaluating Vendor Performance Post-Award |
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44 | (2) |
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46 | (1) |
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A Schedules and Forms for the RFP Process |
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47 | (1) |
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Sample Timeline for an RFP Process (Academic Year) |
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48 | (2) |
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50 | (2) |
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Model Language for an RFP |
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52 | (4) |
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Model Language for Assessing Common Vendor Capabilities |
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53 | (1) |
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Model Language for Determining Overall Cost Considerations |
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54 | (1) |
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Model for Task Force Evaluation of Proposals |
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55 | (1) |
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Sample Questions for Vendor References |
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56 | (1) |
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Sample Vendor Evaluation Form |
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57 | (1) |
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Sample Letter of Justification of Award |
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58 | (2) |
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B The Library RFP Process: A Task-Based View |
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60 | (3) |
Glossary |
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63 | (6) |
Print and Online Publications |
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69 | (2) |
Recommended Reading |
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71 | (1) |
Webography |
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71 | (1) |
Selected Electronic Discussion Lists |
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71 | (1) |
Selected Web Sites |
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72 | |