This book empowered me to be myself and boosted my confidence. L.E., Senior Communications Officer
Learn winning responses to tricky questions and turn tough interviews into triumphs!
Anxious about answering interview questions? Applied psychologist and recruitment expert Ceri Roderick shares the key skills you need to excel at interviews, whether online or face to face.
Designed to boost your confidence and help you feel in control, this useful handbook includes all the information you need to prepare for any interview scenario, including those challenging competency-based questions.
Packed with practice questions, model answers and expert tips on impressing prospective employers, inside you'll find:
Key guidance on preparing for online job interviews Accessible and actionable advice for job seekers at all levels Practical strategies for answering a range of interview questions Top tips on building rapport and presenting yourself to best advantage
This indispensable resource will equip you with the knowledge and confidence to ace your interview and secure your dream job.
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Best-selling guide to effectively answering tough interview questions
CONTENTS
Introduction
How to navigate this book
Chapter 1: What is a Competency and What is a Competency-based Interview?
Competencies
Structured competency-based interviews
What is the structure and process of the interview?
How will the interview be conducted?
Why are competency-based interviews used at all?
What is the interviewer looking for?
Chapter 2: Preparing for the Interview
Researching the organisation/department
Where to find information
Under their competencies/criteria: what are they looking for?
Researching the interview situation itself
On-line, remote interviews
Dealing with questions on CVs and work history
Researching yourself: assets and risks
Chapter 3: During the Interview
The interview situation itself
Building rapport
Being authentic and credible
The way you answer your questions
Closing the interview
The parting shot
Chapter 4: Task-based Questions: Example Interview Answers
Recognising task-based questions
Preparing to respond to task-based questions
Example interview questions
Entry level jobs
Graduate/trainee management level
Middle management level
Senior management level
Chapter 5: Thought-based Questions: Example Interview Answers
Recognising thought-based questions
Preparing to respond to thought-related questions
Example interview questions
Entry level jobs
Graduate/trainee management
Middle management
Senior management
Further practice questions
Chapter 6: People-based Questions: Example Interview Answers
What are employers looking for in terms of people skills?
Recognising people-based questions
Preparing to respond to people-based questions
Example interview questions
Entry level jobs
Graduate/trainee management level
Middle management level
Senior management level
Chapter 7: Non-competency-based Questions - but Still Tough!
Dealing with non-competency-based questions
CV and chronology questions
Knowledge-based questions
Hypothetical questions
Vague or general questions
Self-evaluation, self-disclosure and motivation questions
Chapter 8: Trouble Shooting
Before the interview
During the interview
Chapter 9: And Finally...
Ceri Roderick is an applied psychologist who has designed dozens of recruitment processes for major companies and government organisations. Ceri is Emeritus Partner at Pearn Kandola, a leading business psychology consultancy.