Part 1: Introduction. 5
Use of websites and mobile devices - age-specific characteristics and difficulties 6
Part 2: Age-appropriate website design. 11
Background. 12
Particularities of web use. 13
Nine areas for age-appropriate website design. 14
1. clarity and structure. 15
2. user guidance and navigation. 18
3. text and language. 22
4. graphics, animation and multimedia. 26
5. links. 30
6. search. 33
7. topicality, consistency and robustness. 36
8. contact information and assistance. 39
9. registration and forms. 42
Part 3: Age-appropriate mobile apps. 46
Background. 47
Special features of mobile applications. 49
Ten areas for age-appropriate mobile app design. 51
1. control. 52
2. clarity and structure. 573. user guidance and navigation. 62
4. text and language. 66
5. graphics, animation and multimedia. 71
6. links. 75
7. search, filter, sort. 78
8. durability and robustness. 81
9. assistance. 84
10. registration and forms. 88
Part 4: Conclusion and implementation. 93