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E-raamat: Age-Appropriate Digital Channels

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As a client or a developer, what do you need to consider when developing an age-appropriate website or mobile application? This book explains how age-related limitations affect the use of websites and mobile applications. If gerontological aspects are not taken into account in the design of digital channels, older people tend to do without them. Therefore, websites and mobile applications need to take into account the needs of older people. In the book, you will find useful recommendations on how to do this so that your websites and mobile apps are easy to use for everyone.

Part 1: Introduction. 5


Use of websites and mobile devices - age-specific characteristics and difficulties 6


Part 2: Age-appropriate website design. 11


Background. 12


Particularities of web use. 13


Nine areas for age-appropriate website design. 14


1. clarity and structure. 15

2. user guidance and navigation. 18

3. text and language. 22

4. graphics, animation and multimedia. 26

5. links. 30

6. search. 33

7. topicality, consistency and robustness. 36

8. contact information and assistance. 39

9. registration and forms. 42


Part 3: Age-appropriate mobile apps. 46


Background. 47


Special features of mobile applications. 49


Ten areas for age-appropriate mobile app design. 51


1. control. 52

2. clarity and structure. 57

3. user guidance and navigation. 62

4. text and language. 66

5. graphics, animation and multimedia. 71

6. links. 75

7. search, filter, sort. 78

8. durability and robustness. 81

9. assistance. 84

10. registration and forms. 88


Part 4: Conclusion and implementation. 93

Prof. Dr. Alireza Darvishy is Professor of Computer Science with specialisation in ICT accessibility at the Zurich University of Applied Sciences (ZHAW) and adjunct Professor at Isfahan University of Technology.  Prof. Dr. Hans-Peter Hutter is Professor of Computer Science with specialisation in human-computer interaction and speech-based user interfaces at the ZHAW. Dr. Alexander Seifert is Head of Research at the Centre for Gerontology at the University of Zurich.
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