USA Today Bestseller
The Book That Saw 2027In 2022. Now Sharpened for the Road Ahead.
Age of Invisible Machines quickly earned a reputation as a prophetic guide for technology and business leaders, offering a clear vision of what was coming just before it arrived. When the first edition launched in late 2022, few had seen the tidal wave of generative AI coming. But Robb Wilson and Josh Tyson had. Their predictionsincluding the pivotal role of large language models and conversational interfacessoon became reality, helping thousands of readers understand, prepare for, and act on the AI shift already reshaping the world.
Now, the newly revised second edition pushes that vision forwardoffering a 2027-level roadmap for software architects, enterprise architects, developers, product owners, and future-focused executives who are ready to build what's next.
This expanded edition introduces timely, practical guidance on:
Harnessing generative AI in the software development lifecycle Building composable, agentic systems that scale Orchestrating intelligent agents across knowledge, process, and interface layers
Designed for architects of all kindsenterprise, system, solution, and experiencethis book distills decades of R&D, implementation, and design into a playbook for AI-native transformation.
Youll also find insights drawn from exclusive conversations on the Invisible Machines podcast with pioneers including:
Cassie Kozyrkov (Googles first Chief Decision Scientist) Jaron Lanier (Microsoft OCTOPUS) Tom Gruber & Adam Cheyer (Siri co-creators) Cathy Pearl (UX Lead, Google Gemini) Jonathan Frankle (Chief AI Scientist, Databricks/Mosaic ML), Kara Swisher, Jim Webber (Chief Scientist, Neo4j), and more
With AI accelerating faster than most enterprises can adapt, this book provides both the urgency and the operational clarity leaders need to move from exploration to execution. Its an indispensable resource for those shaping the future of platforms, systems, teams, and entire organizations.
If the first edition helped readers see the future of AI in 2023this one will help you navigate 2027 and beyond.
Preface by Josh Tyson vii
Acknowledgments ix
Introduction xi
Part I Imagining an Ecosystem of Orchestrated AI Agents 1
Chapter 1: Organizational Artificial General Intelligence Is Already Upon Us
3
Chapter 2: What Agentic AI Is and Isnt 21
Chapter 3: Competing in the Age of OAGI 37
Chapter 4: The Ethics of Experiential AI 53
Chapter 5: How Organizational AGI Can Change the World 65
Chapter 6: This Journey Has Been Personal 95
Chapter 7: Learning the Terms 103
Part II Planning An Ecosystem for Orchestrated Ai Agents 115
Chapter 8: The Dream vs. Reality 119
Chapter 9: Ecosystem Evolution Explained 125
Chapter 10: Teams and the Co-Creation Mindset 137
Chapter 11: How to Architect Tools Like LLMs, Agents, and Generative AI 149
Chapter 12: Organizational AGI Demands an Extensible Cognitive Architecture
165
Chapter 13: Digital Twins in SPACE 187
Part III Building an Ecosystem for Orchestrated AI Agents 197
Chapter 14: Orchestrating AI Agents to Become Organizational Operating
Systems 199
Chapter 15: Design Strategy for Organizational AGI 223
Chapter 16: Production Design for Organizational AGI 249
Chapter 17: Best Practices in Conversational Design 259
Part IV Conclusion 277
Chapter 18: Where Do We Go from Here? 279
Notes 293
About the Authors 301
Index 303
ROBB WILSON is the CEO and co-founder of OneReach.ai, the only AI agent orchestration platform recognized as a leader by all top analyst firms including Gartner, Forrester, and IDC. With over two decades in AI research and user-centered design, Robb helped unlock the agentic approach to automation thats being feverishly pursued by enterprises all over the world. The GSX platform he developed traces its origins back to a DARPA initiative and is used by leaders including PepsiCo, Deloitte, and the city of Washington D.C. A former tech and design executive at publicly traded companies, Robb has mentored AI, UX and technology leaders at Amazon, Google, Salesforce, Frog, Box, and other top firms.
JOSH TYSON is an author and producer who has held leadership roles for a variety of organizations, including TEDxMileHigh and UX Magazine. He is the co-host of the Invisible Machines podcast, and his writing has appeared in numerous publications over the years, including Chicago Reader, Fast Company, FLAUNT, Harvard Business Review, The New York Times, Observer, Stop Smiling, and Thrasher. His forthcoming novel, Alamosa, is a deconstructed coming-of-age story set in the multiverse.
