Preface |
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ix | |
Acknowledgments |
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xv | |
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Part I The Call, the Concept, the Technology |
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1 The Call for a New Approach to Modern Airmanship |
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3 | (14) |
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Airmanship, Error, and Automation: Air Inter 148 |
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3 | (6) |
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New Technology, Traditional Institutions |
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9 | (4) |
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From Chaos and Complexity: Order and Excellence |
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13 | (3) |
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16 | (1) |
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2 Expert Performance on the Twenty-First-Century Flight Deck |
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17 | (10) |
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Applying the Discipline of Expertise |
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17 | (2) |
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Toward an Emphasis of the Best |
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19 | (2) |
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Learning Mastery from All Experts |
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21 | (5) |
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26 | (1) |
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3 Fundamentals of Modern Aircraft Automation (for Pilots) |
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27 | (22) |
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The Roots of the Modern Flight Deck |
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27 | (4) |
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Why New Technology at All |
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31 | (1) |
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A Contemporary Model of the FMS, for Pilots (and Mission Crews) |
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32 | (5) |
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The Working Partners of the FMS |
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37 | (6) |
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Automation Alone Is Not the Answer |
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43 | (2) |
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45 | (4) |
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Part II Organizing the Advanced Flight Deck for Optimum Crew Performance |
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4 The First Principle: Planning |
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49 | (9) |
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Experience Alone Is Not Enough |
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49 | (2) |
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51 | (4) |
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Detailed Planning in Automated Aircraft |
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55 | (2) |
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57 | (1) |
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5 The Second Principle: Briefing and Debriefing |
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58 | (13) |
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The Vital Role of the Briefing |
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61 | (5) |
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The Importance of a Comprehensive Debriefing |
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66 | (4) |
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70 | (1) |
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6 The Third Principle: Data Entry |
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71 | (18) |
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73 | (5) |
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Expert Data Entry Protocols |
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78 | (6) |
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84 | (5) |
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Part III Harmonizing Essential Crew Capabilities with Flight Deck Automation |
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7 The Fourth Principle: Communicating |
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89 | (14) |
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Communicating Intent, Crew to Aircraft |
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91 | (2) |
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Communicating Intent, Aircraft to Crew |
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93 | (3) |
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Crew-to-Crew Communications |
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96 | (6) |
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102 | (1) |
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8 The Fifth Principle: Monitoring |
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103 | (18) |
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Failure to Remain Conscious of the Detail Work |
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104 | (1) |
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Losing Touch with the Delegated Problem |
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104 | (1) |
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Elevating Monitoring to a Front-Line Duty |
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105 | (2) |
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What "Expert Monitoring" Really Means |
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107 | (7) |
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When Things Change Quickly |
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114 | (2) |
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The Monotony of Highly Reliable Systems |
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116 | (1) |
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Monitoring and the Maintenance of Basic Airmanship Skills |
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117 | (2) |
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119 | (2) |
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9 The Sixth Principle: Situational and Mode Awareness |
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121 | (14) |
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What Is a "Mode," Anyway? |
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122 | (2) |
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124 | (1) |
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Situational and Mode Awareness |
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125 | (2) |
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Experts, Mental Models, and SMA |
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127 | (2) |
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Assembling SMA on the Flight Deck |
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129 | (2) |
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131 | (4) |
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Part IV High-Level Automation Airmanship of Top Tier Performers |
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10 The Seventh Principle: Workload Management |
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135 | (12) |
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Out of Tragedy, a Clear Way Forward |
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136 | (2) |
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A Natural Division of Labor between the Wetware and the Machine |
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138 | (1) |
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The Human Operator as Ultimate Authority |
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139 | (1) |
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Balancing Responsibilities between the Wetware and the Machine |
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140 | (3) |
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Proficiency at Every Level |
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143 | (2) |
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145 | (2) |
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11 The Eighth Principle: Positive Flight Path Control |
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147 | (18) |
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How the Wetware Responds to the Unexpected |
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149 | (3) |
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The Pathway to Recovery from Failure and Surprise (the Wetware) |
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152 | (3) |
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Hardware and Software under Failure |
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155 | (3) |
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158 | (1) |
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Still the Best Buffer against Failure: a Resilient Crew |
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159 | (5) |
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164 | (1) |
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12 The Ninth Principle: Logic Knowledge |
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165 | (18) |
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Unreliable Airspeed Redux |
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165 | (2) |
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Two Kinds of Logic Knowledge |
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167 | (1) |
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The Logic of the Automated Systems |
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167 | (5) |
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172 | (1) |
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173 | (7) |
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180 | (3) |
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Part V Practical Applications for Automation Airmanship: A Decade of Experience from the Field |
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13 From Average to Excellent: Performance Benchmarks for Twenty-First-Century Flight Operations |
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183 | (18) |
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The Five Levels of Automation Airmanship |
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185 | (6) |
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The Royal Canadian Air Force: Raising the Human Performance Bar |
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191 | (2) |
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Behavioral Markers for the Twenty-First-Century Flight Deck |
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193 | (2) |
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Performance Evaluation for the Twenty-First-Century Flight Deck |
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195 | (2) |
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Reaching beyond Normal Excellence |
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197 | (2) |
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199 | (2) |
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14 Automation Airmanship and Operations: Making Sense of the Technology |
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201 | (18) |
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203 | (3) |
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The Pull of Design Thinking |
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206 | (5) |
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The Foundations of Good Interface Design |
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211 | (2) |
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The Role of a Prototype Interface |
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213 | (3) |
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216 | (3) |
Appendix |
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219 | (10) |
Index |
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229 | |